Name: Home2 Suites by Hilton Lakeland South Polk Parkway
Address: 3610 Lakeside Village Boulevard, Lakeland, Florida, United States of America, Lakeland, Florida, US
Price range: US$130–US$308 per night
Rating: 8.73

What guests think

At Home2 Suites by Hilton Lakeland South Polk Parkway, travelers consistently praise the friendly, helpful staff, spacious rooms with kitchenettes, and a highly walkable location near shops and restaurants, while noting occasional cleanliness lapses and maintenance hiccups.

Breakfast is generally appreciated and well tended by staff, though some guests found it average, chaotic at peak times, or not replenished. Recurring drawbacks include dirty or sticky tile floors, occasional dampness or noise from thin floors, elevator outages, and worn or malfunctioning items like shades, TVs, fridges, or bathroom fixtures. Expect a convenient, comfortable stay with personable service, but be aware of occasional upkeep and cleanliness inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback on facilities is mixed: guests reported elevator outages and parking that ranged from easy to difficult. Few other facilities were consistently mentioned.

Related guest reviews

10

Kevin

27 Mar 2024

·

Stayed 1 night

Thanks for allowing me to bring my mountain bike in! I felt safer with it in my room.

10

Tim

22 Jan 2024

·

Stayed 1 night

I was only there for 1 night but would recommend it for anyone- especially if staying for multiple nights. Welcomimg lobby, oversized fitness center and huge, spaciois rooms. Shopping and restaurants within walking distance. No complaints at all.

10

Cathy

10 Nov 2024

·

Stayed 1 night

Welcomed our dog as if he was theirs.

4

Richard

26 May 2024

·

Stayed 1 night

We were on the fourth floor and the elevator was broken. The blinds in the room were broken. They would not close and the television didn’t work.

8

Lewis

4 Oct 2024

·

Stayed 2 nights

Parking lot off tot he side.

6

James

4 Jun 2024

·

Stayed 1 night

The elevator did not work. The television in our room did not work. The breakfast was not replenished.

8

Mark

2 Dec 2024

·

Stayed 1 night

1) Mostly clean although my wife said she noticed some areas that could have been a bit clearner. 2) I don't really blame the staff member for this but I came off the elevator and asked if there were vending machines on the property, I was told there were not. I did not see the vending area near the desk and had missed that when I checked in. I then walked quite a ways to find a soda when you had soda for sale right there at the front desk. I think it might be helpful to train your staff to answer the question that is really being asked. I didn't ask about vending machines because I wanted to find a vending machine. I wanted to buy what might be in a vending machine -- a soda.

10

Yolanda

16 Jul 2024

·

Stayed 3 nights

Staff was great as usual but hotel starting to get a little rundown and parking is horrible.

10

Diana

20 Sept 2025

·

Stayed 1 night

Great clean room and friendly staff. Breakfast was good too and parking was easy.

10

Scott

12 Feb 2023

·

Stayed 1 night

Awesome amenities !

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Cleanliness

Cleanliness feedback is mixed: several guests praised overall cleanliness, but recurring issues included dirty or sticky tile floors, hair or mold in bathrooms, dust, ants, and occasional missed housekeeping. Some also noted a damp feeling in rooms.

Related guest reviews

8

Miguel

6 Dec 2025

·

Stayed 1 night

The room was clean for the most part, but the tile floor in the kitchen area can use a cleaning.

4

Sal

31 Dec 2023

·

Stayed 9 nights

There were ants in our room floor. The room is not cleaned regularly, only cleaned when I specifically asked them to clean the room. Didn’t provide clean towels regularly. The kitchen ladies were rude.

6

Wanda

6 Dec 2025

·

Stayed 2 nights

The refrigerator in the room was making a loud noise And the shower had hair in it

8

Maira

15 Apr 2025

·

Stayed 1 night

Floors/carpet very dirty in room, but everything else was clean. Breakfast at 9am on Saturday was chaotic.

8

Giselle

26 Jun 2025

·

Stayed 1 night

Overall good. Just the floor in the room was sticky.

4

Nancy

14 Mar 2023

·

Stayed 1 night

For a newer place it's not being kept up. The shower curtain was moldy. The A/C was ok but didn't run at night so got stuffy. The electric fancy shade didn't work so I had to put the sofa pillows in the window to block the light from outside. Ans it very noisey.

6

Yamina

27 Feb 2023

·

Stayed 2 nights

Hotel was in a great location. There are shops and restaurants at walking distance and no need to drive. The service was excellent. Staff is very friendly. The only complain I have was that the bathroom was not clean. You can tell they sprayed the cleaning products all over and it was left to dry on its own. Same goes for the kitchen appliances and countertop. Even the fridge had fingerprints all over.

8

Lynnette

10 Aug 2024

·

Stayed 3 nights

The room felt damp. It felt like your feet would stick to the tile in bathroom. My husband had a paper back book and overnight the pages were curling due to the dampness

8

Louis

7 May 2023

·

Stayed 1 night

Bathtub was old; paint was peeling. Dust everywhere in room and I have sinus issues.

8

Alberto

6 Jul 2025

·

Stayed 2 nights

A+ to the staff. Breakfast was good and the coffee was great. My only complaint was the tile floor in our room was dirty, not from loose dirt but it had not been mopped in a while or just not thoroughly. bottom of our feet were black, had to put socks on right out of the shower to keep our feet from getting dirty.

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Rooms

Rooms are generally spacious and well equipped with kitchenettes and seating, and many found them comfortable and quiet. Downsides mentioned across reviews include thin floors causing noise, occasional dampness, and maintenance issues with shades, TVs, fridges, or bathroom fixtures.

Related guest reviews

10

David

20 Oct 2024

·

Stayed 1 night

Check in way quick, the room was larger than I expected with a full size fridge, full size microwave, sink, dishes, and dishwasher. A spacious couch with fabric partition between couch and bed was present. The included breakfast was good. Hotel is located in a prime location with lots of places to eat and shop in walking distance.

10

Tim

22 Jan 2024

·

Stayed 1 night

I was only there for 1 night but would recommend it for anyone- especially if staying for multiple nights. Welcomimg lobby, oversized fitness center and huge, spaciois rooms. Shopping and restaurants within walking distance. No complaints at all.

10

Helen

3 Apr 2023

·

Stayed 1 night

4 of us stayed in the room and we were all impressed by the space, amenities, the multiple seating and lighting options. Very well designed and thought out. We’ll definitely be back

4

Joe

21 Oct 2024

·

Stayed 1 night

The room we were staying in, smelled like smoke and was missing a remote. The walls inside the room look like a child went crazy with a crayon coloring on them. When I called the front desk to let them know about the smoke smell, she offered to give me extra points or a $10 credit for food in the lobby.

6

John

30 Nov 2024

·

Stayed 2 nights

The hotel and in particular the room seemed worn. Toilet had to be flushed a lot to stop running, and no hot water in the sink

10

richard

7 Apr 2025

·

Stayed 2 nights

The floors are very thin ,meaning the room above mine I could hear every step they made and I could hear too clearly them using the toilet !

6

R Ravindra

2 Sept 2025

·

Stayed 3 nights

Condition of the property especiially the room was not upto expectation. Window shade was not working.

8

Lynnette

10 Aug 2024

·

Stayed 3 nights

The room felt damp. It felt like your feet would stick to the tile in bathroom. My husband had a paper back book and overnight the pages were curling due to the dampness

8

Michael

28 Sept 2024

·

Stayed 2 nights

The refrigerator did not work in room 327.

10

Mary

18 Dec 2024

·

Stayed 1 night

The room was quiet, comfortable and clean. Staff was friendly and welcoming. I’d definitely stay again.

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Service

Service is consistently praised as friendly, welcoming, and helpful across front desk, maintenance, and breakfast staff, with several staff members called out by name. A few guests reported lapses such as a rude check‑in, poor refills at breakfast, or minor miscommunication.

Related guest reviews

10

Anais

23 Mar 2025

·

Stayed 1 night

Alma was phenomenal!

10

Nicole

12 Apr 2024

·

Stayed 2 nights

Every staff member was very friendly (to include front desk, breakfast, and cleaning) and the hotel was exceptionally clean. Definitely would stay here again.

10

Luz

31 Mar 2025

·

Stayed 2 nights

From the moment we arrived, we felt truly welcomed. Alma, who assisted us, greeted us with warmth and kindness, ensuring we had everything we needed. She took the time to guide us and seemed to understand our situation effortlessly, creating a sense of comfort and care that made all the difference. Unlike our previous experience elsewhere—where our reserved room was extremely small, not suitable for individuals with disabilities, and had bathroom issues like a broken toilet lid—this hotel exceeded our expectations. The room we were given was spacious, safe, and well-prepared, providing the comfort we needed. What made the difference even more striking was that the other hotel, despite all its shortcomings, was significantly more expensive than this one. Here, we not only received better accommodations but also outstanding service at a much better value. The staff went above and beyond to ensure our stay was smooth and enjoyable, and the location was excellent, with easy access to everything we needed. It’s rare to find such genuine hospitality, and this experience reminded us how much great service can elevate a trip. We would definitely return, knowing we’d be met with the same kindness and professionalism.

10

Wendy

28 Nov 2025

·

Stayed 6 nights

Stacy kept the breakfast area very clean and fully stocked. She was extremely friendly and greeted every guest each morning. After we were seated she asked if we needed anything additional. She was a wonderful host.

10

Jason

26 Jun 2024

·

Stayed 1 night

The staff at this hotel were fantastic! Would highly recommend this hotel to anyone traveling in the area.

8

Cam

4 Aug 2023

·

Stayed 1 night

Girl that checked me in was horrible and needs more training

6

James

4 Jun 2024

·

Stayed 1 night

The elevator did not work. The television in our room did not work. The breakfast was not replenished.

10

Waldo

23 Nov 2024

·

Stayed 3 nights

Hard to find such a well maintained hotel these days with such a wonderful staff.

10

Richard

24 Mar 2024

·

Stayed 2 nights

Our stay was exceptionally good thanks to the front desk person, Zamantha, who was so friendly and helpful.

8

Jamie

26 May 2025

·

Stayed 2 nights

Zamantha was great at check in. She handled our issues promptly. (AC and then our power went out the next day) The maintenance man was quick and professional as well. Our beds were very comfy and the room was very clean. The lady handling breakfast was very attentive!

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Location

Highly walkable location beside shops, restaurants, and a mall; several guests appreciated convenience to local attractions and the airport. Most described the surrounding area as pleasant.

Related guest reviews

10

David

20 Oct 2024

·

Stayed 1 night

Check in way quick, the room was larger than I expected with a full size fridge, full size microwave, sink, dishes, and dishwasher. A spacious couch with fabric partition between couch and bed was present. The included breakfast was good. Hotel is located in a prime location with lots of places to eat and shop in walking distance.

10

Mike

4 Mar 2024

·

Stayed 2 nights

The rooms were very nice, clean and quiet. The staff was very friendly and accommodating. The hotel is located right next to a shopping plaza that had some amazing restaurants recommended by the front desk.

10

Yasbier

8 Sept 2025

·

Stayed 1 night

From check in to check out, we had a great experience. Friendly, clean, and located in a great area.

10

Tim

22 Jan 2024

·

Stayed 1 night

I was only there for 1 night but would recommend it for anyone- especially if staying for multiple nights. Welcomimg lobby, oversized fitness center and huge, spaciois rooms. Shopping and restaurants within walking distance. No complaints at all.

8

Winston

16 Feb 2024

·

Stayed 4 nights

The hotel within a village-like setting - very pleasant.

10

remco

3 May 2024

·

Stayed 1 night

The area is great, plenty of restaurants, shops and things to do around. The hotel was perfect.

10

Jason

3 Mar 2025

·

Stayed 1 night

Clean and friendly. Plenty of shopping and restaurants within walking distance. Easy access to LAL airport.

10

Janet

30 Jul 2025

·

Stayed 1 night

The property was very clean, front desk attendant was very friendly and ready to assist as necessary, the room was clean and checking in was a breeze. The mall being in walking distance was a big plus!

10

Melanie

18 May 2025

·

Stayed 1 night

Very close to so many stores and restaurants. Quick check in. Spacious clean room.

10

Pam

9 Oct 2025

·

Stayed 1 night

Great area.

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Dining

Breakfast feedback is mixed: many enjoyed it and praised attentive breakfast staff, while others found the selection average, chaotic at peak times, or not replenished promptly. Overall, the morning offering is acceptable but varies by day.

Related guest reviews

8

Maira

15 Apr 2025

·

Stayed 1 night

Floors/carpet very dirty in room, but everything else was clean. Breakfast at 9am on Saturday was chaotic.

10

Wendy

28 Nov 2025

·

Stayed 6 nights

Stacy kept the breakfast area very clean and fully stocked. She was extremely friendly and greeted every guest each morning. After we were seated she asked if we needed anything additional. She was a wonderful host.

8

Carlos

24 Jun 2024

·

Stayed 2 nights

The breakfast both days seemed to be less of an offering we are use to at Hilton properties.

6

James

4 Jun 2024

·

Stayed 1 night

The elevator did not work. The television in our room did not work. The breakfast was not replenished.

10

Edward

11 Jan 2023

·

Stayed 1 night

Size of our room was fantastic. Breakfast more than adequate and staff was friendly and helpful. Loved the arrea in which our hotel was located. We will be back.

10

Chris

1 Mar 2025

·

Stayed 1 night

The person that is in charge of breakfast was very helpful and friendly.

10

Shambria

5 Sept 2025

·

Stayed 1 night

Always clean! Breakfast top tear.

10

Diana

20 Sept 2025

·

Stayed 1 night

Great clean room and friendly staff. Breakfast was good too and parking was easy.

10

Melissa

18 Jun 2024

·

Stayed 1 night

Great overnight stop for us on our trip to Lakeland. Breakfast was nice and room was clean.

10

Erin

14 Apr 2024

·

Stayed 1 night

It was super easy to get to. We went after the air show and were great with smiles. Got us our room key and up to the room we went. The room Had everything we possibly need . Next morning i was unaware of what time breakfast was soo in the app I texted the front desk and 5 min later they.let me know the times. Breakfast was okay, waffles were good! Then we went back upstairs packed up and ckecked out.... the easiest stay Ive been on.!

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Month	Average price
January	US$175
February	US$222
March	US$231
April	US$263
May	US$152
June	US$151
July	US$147
August	US$138
September	US$134
October	US$160
November	US$159
December	US$146

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $184	15 $191	16 $169	17 $155	18 $166	19 $165
20 $130	21 $139	22 $139	23 $139	24 $139	25 $165	26 $165
27 $131	28 $148	29 $155	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $154	2 $209	3 $183
4 $144	5 $209	6 $244	7 $198	8 $183	9 $173	10 $174
11 $138	12 $155	13 $193	14 $175	15 $185	16 $300	17 $282
18 $179	19 $219	20	21 $273	22 $245	23 $306	24 $308
25 $229	26 $164	27 $176	28 $172	29 $157	30 $180	31 $174

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Mob Hearing, Roll-In Shower)

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed

Studio, 2 Queen Beds

Suite, 1 Bedroom

Studio, 2 Queen Beds, Accessible (Hearing)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Lakeland South Polk Parkway

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