Is parking available at the property?

Self parking is available on-site for a fee of CAD 10 per night. Limited parking spaces are offered, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM, providing a satisfying start to the day.

Does the property allow pets?

Pets are allowed at the property with a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of CAD 20, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire for detailed information.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Burnaby, just a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum. It is approximately 7.7 miles from BC Place Stadium and 8.3 miles from Canada Place Cruise Ship Terminal.

Is there a swimming pool at the property?

The property features a seasonal outdoor swimming pool, which is closed from September 20 to May 25 each year. Guests can enjoy the pool during operational hours when it is open.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent's or guardian's room, using existing bedding.

Are extra beds or cribs available at the property?

The property offers rollaway beds for a fee of CAD 20 per day, subject to availability. Guests are encouraged to request this in advance to ensure availability.

Best Western PLUS Burnaby Hotel - Comfortable Stay

Average nightly price at Best Western PLUS Burnaby Hotel by month, last 12 months (USD)
Month	Average price
January	$122
February	$148
March	$147
April	$146
May	$195
June	$218
July	$209
August	$205
September	$193
October	$165
November	$141
December	$119

What guests think

At Best Western PLUS Burnaby Hotel, travellers repeatedly praise the friendly, accommodating staff and the included hot breakfast, while noting clean, comfortable rooms; however, the older, motel‑style property shows its age with occasional noise, maintenance lapses, and housekeeping inconsistencies.

The location is convenient for Metrotown, restaurants, and the SkyTrain, though several guests found it far from downtown and along a busy street. Amenities mentioned include an outdoor pool (occasionally closed), laundry, EV charging, and elevator access to some upper rooms; on‑site parking is available but may carry a fee. Overall, it suits travellers prioritizing convenience and helpful service over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, motel‑style property with useful extras like an outdoor pool (occasional closures), laundry, EV charging and limited elevator access; parking is available but may carry a fee.

Related guest reviews

10

Jenwin

Oct 18, 2025

·

Stayed 4 nights

Awesome place. It has laundry machine too, no need to bring lots of clothes.

6

Noemi

Aug 7, 2025

·

Stayed 3 nights

Internet access was slow. Even though it was the summertime, the pool was out of order. Breakfast was satisfactory. Terrible coffee though and the pancake machine kept falling apart. Beds were comfy. Easy to connect TV to Netflix. Laundry machines were old so it took a long time to dry our clothes.

10

Betty

Apr 22, 2025

·

Stayed 1 night

Recently updated room, comfortable bed and room was very clean, breakfast was very good. Lots of parking, but now charge $10.00.

6

Susan

Aug 18, 2024

·

Stayed 2 nights

Breakfast room was located in another building Elevator was located outside in the parking lot Limited options for restaurants

10

Shanel

Sep 18, 2025

·

Stayed 4 nights

We stayed 4 nights and had a great experience. There were a few small issues but overall I'd recommend this hotel and would stay again. Pros Clean, comfortable bed, helpful staff, buffet breakfast included, close to Skytrain, a variety of restaurants in walking distance, good parking, good amount of power outlets, good wifi Cons Bathroom door sticks if closed all the way, mini fridge buzzed loudly all night, low water pressure in shower. Amenities: Mini fridge, coffee maker, hair dryer, iron and ironing board, Pharmacopia Citrus toiletries, TV with basic cable, mini wall safe, outdoor pool, laundry room, ice machine

10

Iyko

Aug 11, 2024

·

Stayed 1 night

Very convenient Metro town location. Loved the free EV charging, Nespresso coffee maker in the rooms, free breakfast, and outdoor pool. Beds are comfortable and staff are friendly and helpful.

6

Mike

Apr 20, 2025

·

Stayed 2 nights

It was just ok. They charged extra for parking even the site said free parking

6

Arist

Aug 10, 2024

·

Stayed 1 night

The place is a motel but carefully maintained. The worst part is that with such expensive price, there is no elevator to lift up our heavy luggage since we were taken a 2 weeks road-trip from california

10

Nancy

Jun 15, 2025

·

Stayed 6 nights

Rooms were spacious, lobby was clean and inviting. Staff were courteous and helpful. The complimentary breakfast was a great selection of hot and cold items. I'd stay again if in the area. Sadly, the pool, however inviting it looked, was not open for use. Possibly just time of year.

10

Randi

Oct 8, 2025

·

Stayed 2 nights

Fast Internet, wide variety of TV channels, staff is friendly, elevator for second floor, room was big and spacious. Not so easy to get into parking lot if you’re travelling from the mall. Other than that, everything was perfect.

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Cleanliness

Feedback on cleanliness is mixed: many found rooms clean and well maintained, but recurring reports note dirty floors, lingering odors, pests (ants; a few bed bug claims), and occasional housekeeping oversights.

Related guest reviews

2

Injila

Jul 27, 2024

·

Stayed 1 night

The property was not clean room had bed bugs, blood on the bed sheets, room had wateri floor

2

John

Mar 25, 2025

·

Stayed 2 nights

Bed Bugs.

10

Garry

Nov 30, 2025

·

Stayed 1 night

Staff courteous and prompt. Room was clean. Breakfast was great.

8

Timothy

Oct 4, 2025

·

Stayed 5 nights

Great location, room was clean, and the breakfast was great.

2

Kathrine By

Oct 16, 2025

·

Stayed 1 night

Værelset var utroligt beskidt.

Translate

4

Bradley

Aug 19, 2025

·

Stayed 2 nights

The room was poorly cleaned. They were just finishing when we arrived. But the floor wasn’t hardly vacuumed/swept. It for sure wasn’t mopped. Ants in the rooms also.

10

Asadul

Oct 23, 2025

·

Stayed 2 nights

Well maintained room, very clean. Front desk staff very efficient and helpful.

6

Benjamin

Aug 18, 2025

·

Stayed 2 nights

We had a late check in after 11:00 and were really tired. The check in process was really quick - almost rushed. Got into the room and found that the floor was disgusting. Hair and dirt everywhere. Phone in the room doesn’t work so went to the front desk. Told there was no cleaning staff but the security guard can deal with it. So tired that we said forget it. Toilet seat was broken. Got woken up at 5:00 because the battery in the smoke detector was low. Beeping loudly every few seconds. Had a horrible sleep. We asked for a different room for the second night and they accommodated that. Second room was okay. Staff are helpful. Breakfast is average. Pool is warm. Best part of the place. Probably won’t stay there again.

10

Marius

Oct 18, 2025

·

Stayed 2 nights

Excellent staff. Clean and safe.

10

Feng

Aug 19, 2025

·

Stayed 1 night

Clean and quiet

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable with good beds to dated and motel‑style; recurring comments mention thin walls or upstairs noise, small bathrooms or sinks outside, loud A/C, and occasional missing items like microwaves, mugs, or toiletries.

Related guest reviews

8

Sandy

Sep 22, 2025

·

Stayed 3 nights

Good location. We had a room for 3 but there was not enough toiletries for 3. Room had kitchenette complete with coffee maker and kettle but there were no coffee mugs.

6

Oliver

Apr 20, 2025

·

Stayed 2 nights

Room was noisy and could hear all the walking around from the room above us. Thermostat to control heating and cooling was broken and parking was limited due to work being done onsite

8

Leovin

Sep 3, 2025

·

Stayed 3 nights

It was nice in the middle of everything we wanted to do in Burnaby. The only irritation was that the room directly above us had little kids jumping around at all hours. Perhaps is best to keep the little ones on the ground floor.

6

David

Aug 29, 2025

·

Stayed 1 night

An older hotel -not as good condition as most Best Westerns. The windows do not open so we had to run the A/C at night and it was noisy. There was a coffee machine and pods in the room -but no cups. As with most hotels now they have abandoned the recycle program. The complementary breakfast was excellent food but chaotic crowd. A barely friendly couple parked themselves at our table even though there were at least seven empty tables nearby. It seemed the regulars might have ‘favourite’ tables and we accidentally sat at one of them?

6

Moussa

Sep 28, 2025

·

Stayed 3 nights

Rooms need to be upgraded. No carpet on the floors, no extra chairs available, floor needs to be more clean from stains, one full bathroom with a counter would be better.. No reason to have a door between the rooms in my opinion. access to the room from the parking lot is very convenient. Breakfast is acceptable.

8

GLENN

Aug 31, 2025

·

Stayed 3 nights

I thought it was strange that they put the bathroom sink “outside” the bathroom. Meaning after you go you have to go out of the bathroom in order to wash your hands.

10

Maria

Oct 19, 2025

·

Stayed 5 nights

Hotel is in decent location. Able to walk to desired locations. Room is clean, beds are super comfortable. Would have liked some utensils in the room so you could use the room amenities better. I saw no point in making coffee since I couldn’t stir it for example.

8

Shawn

Oct 27, 2025

·

Stayed 4 nights

Our room was smaller than expected for a double queen and the bathroom was a closet for size. The beds were comfortable and the A/C worked well. Very friendly staff at the breakfast !

8

Kristi

Oct 13, 2025

·

Stayed 1 night

Pros: clean rooms, comfortable beds, good location. Great free breakfast. Cons: its a motel style (entrance from putside), older property, furniture is looking old. Our room had no view (window looked over a stairwell) and the air con / heater unit was extremely loud when it ran. Also no carpet in the room, which made the floor uncomfortably cold. We stayed one night and it was fine, but it the not the quality I would expect in a Best Western Plus.

8

Qinying

Aug 11, 2025

·

Stayed 4 nights

It's within a short distance to skytrain station, with a plenty of restaurant nearby. The staffs were friendly but the room itself was underwhelming. In my opinion it's overpriced for what you get.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and accommodating across front desk and breakfast teams, with occasional reports of unhelpful interactions, delayed room readiness, or miscommunication about amenities and charges.

Related guest reviews

10

Donald

Feb 17, 2026

·

Stayed 1 night

Outstanding staff

6

Susanna

Jun 10, 2025

·

Stayed 2 nights

Property location is convenient. However, staffs not very helpful. When we requested for luggage storage cause I had a late flight on the check out day, hotel staff replied a big group is coming and no secure space for us to store our luggage, finally our luggage were placed at a public area at the hotel lobby.

10

Corrina

Jul 11, 2025

·

Stayed 1 night

Staff were very warm and accommodating. Large buffet breakfast that we were invited to access early due to an early hospital surgery. Highly recommend. Will be back!

10

Shanel

Sep 18, 2025

·

Stayed 4 nights

We stayed 4 nights and had a great experience. There were a few small issues but overall I'd recommend this hotel and would stay again. Pros Clean, comfortable bed, helpful staff, buffet breakfast included, close to Skytrain, a variety of restaurants in walking distance, good parking, good amount of power outlets, good wifi Cons Bathroom door sticks if closed all the way, mini fridge buzzed loudly all night, low water pressure in shower. Amenities: Mini fridge, coffee maker, hair dryer, iron and ironing board, Pharmacopia Citrus toiletries, TV with basic cable, mini wall safe, outdoor pool, laundry room, ice machine

10

Derek

Aug 27, 2025

·

Stayed 1 night

Excellent service

10

Nasrin

Oct 16, 2025

·

Stayed 3 nights

Aruna greeted us and was very friendly and welcoming! Will definitely stay here again! Great service, highly recommend if you are looking to stay in the area.

10

Cassie

Jul 25, 2025

·

Stayed 1 night

Great staff, got us checked in to our room ours early so I could get off of my sprained ankle and rest! Super friendly and accommodating!

10

Marius

Oct 18, 2025

·

Stayed 2 nights

Excellent staff. Clean and safe.

4

Nolan

Jun 19, 2025

·

Stayed 2 nights

Staff is just ok at the front desk. Not much engagement! Then I just asked this am today if I could get a credit to leave a day early as had already paid and the guy was so direct on a NO. I did not ask on a refund and he took it that way. Did not listen to me much. I asked on a future credit. NO point to ever argue on things and just review instead. The housekeeping are excellent and so was the young gal at breakfast. Very nice. The breakfast was weak though with just not so appetizing looking sausages and never am a fan of high calorie sausages! Eggs looked microwaved! I did not have. I never eat sausage as I like to be a bit healthy. It is for heavier ppl or ppl who care zero on their diet. (WHY can't so many hotels just have the better for you bacon and which is same cost and tastes way better and is way less in calories!??) My tv had no sports channels and I did not want to have a whole night not able to watch sports. One of the reasons I wanted to leave early. I also thought there was a hot tub there as listed and taken out. The hotel is really aging and getting pretty dirty looking. My room though was clean. Cannot say I will be returning here, would you? I even was charged 10 a day for parking and am sure they charged me for that too on day two today and I left before 10 am.

8

Mai-Lee

Jan 19, 2026

·

Stayed 1 night

location and friendly staff

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AI-generated summary based on recent guest reviews

Location

Convenient for Metrotown, restaurants, and Royal Oak SkyTrain within a short walk; several guests noted it’s far from downtown and on a busy street with some traffic noise.

Related guest reviews

8

Sean

Oct 13, 2025

·

Stayed 2 nights

Close to Metrotown and clean.

6

Sheree

Aug 11, 2025

·

Stayed 3 nights

The place was good for what we paid. The free breakfast was much better than your usual “free breakfast” we had no problem getting uber pickup. It was just so far from downtown Vancouver. So if you don’t want to uber everywhere don’t stay here

8

Shalyn

Oct 4, 2024

·

Stayed 1 night

Nice hotel. Area is okay but noisy and busy street. Room was clean but small. Front desk very kind.

8

Helene

Sep 23, 2024

·

Stayed 1 night

Reasonably priced. Close to sky train station.

8

Cristina

Sep 22, 2024

·

Stayed 1 night

Area is safe and quiet. The building is quiet also. The breakfast was good. The pillows and beddings were clean. (I’m sensitive so this is a big deal for me). If you don’t drive the train station is about 10-15 minutes walk. This is far from downtown. But I like it that way

10

Marcie

Sep 22, 2025

·

Stayed 1 night

Nicely renovated queen room we stayed in with laminate flooring. Perfect temperature for air conditioning and great bathroom exhaust fan...doesn't leave you overheated after a shower. Hot breakfast was fantastic, scrambled eggs, hashbrown potatoes and sausage patties plus lots of other options. Easy parking...3 1/2 block walk to skytrain station on Royal Oak. Perfect for concerts...we have stayed here twice now for that reason. Beds are comfy. Def recommend staying here.

10

Melisa

Aug 28, 2024

·

Stayed 1 night

There is a bus stop right out front and sky train is a walkable distance.

10

Moumita

Sep 3, 2025

·

Stayed 2 nights

Great hotel, very clean, great facilities, good staff, easy check in. Very convenient to skytrain, 10 minutes walk to the station. Lots of great restaurants around. I will definitely stay again next time I am in Vancouver

8

Amanda

Jul 11, 2025

·

Stayed 7 nights

Convenient 10 minute walk to the Sky Train station. Breakfast provided was filling with sufficient food options. The staff were all kind and helpful. Laundry room was easy to use.

10

Hani

Sep 13, 2025

·

Stayed 1 night

Suggested by a friend, easy access & nearby sky train, dozens of restaurants around

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AI-generated summary based on recent guest reviews

Dining

The included breakfast is a frequent highlight with plenty of hot and cold options; critiques mention limited variety on some days, a confusing layout, weak coffee, and occasional lukewarm items.

Related guest reviews

6

Sally

Sep 20, 2025

·

Stayed 1 night

The breakfast area is not set up very well - it’s confusing on where to go and where to start. Then you are in everyone’s way when you are waiting for the toast. The seating isn’t really great as there was tons and lots of tables for 6-8 but only 1 person sitting at it. We joined another traveller but I felt there should have been smaller tables offered. There is also limited food offerings and not much available - 1 type of yogurt. I understand it is free but really the cost is added to the stay.

10

Marlee

Sep 9, 2025

·

Stayed 7 nights

Great complimentary breakfast.

10

Candice

Sep 19, 2025

·

Stayed 1 night

I always stay here when I go to Roger's arena for concerts. I love the proximity to rogers' arena and that I can park my vehicle( I own a huge truck) without the hassle of trying to park at a hotel closer to the arena( never high enough) . The staff are wonderful and the breakfast is amazing!

10

Courtney

Nov 15, 2025

·

Stayed 1 night

Breakfast was fresh and had a decent amount of options.

10

Jongo

Oct 16, 2025

·

Stayed 2 nights

Breakfast was excellent. A lot of breakfast choices were possible.

8

Cindy

Sep 9, 2025

·

Stayed 1 night

Was OK for single night stay. There were no elevators to our 2nd floor room, but it is what it is. Was fine for the pricr. Breakfast coffee was horrible, but the rest of the breakfast was OK for a free breakfast

6

Allison

Dec 30, 2025

·

Stayed 1 night

Breakfast not the greatest. Eggs were runny sausages were gross and not enough milk for coffee. The noise level between rooms not great either I could here full on conversations

10

Marcie

Sep 22, 2025

·

Stayed 1 night

Nicely renovated queen room we stayed in with laminate flooring. Perfect temperature for air conditioning and great bathroom exhaust fan...doesn't leave you overheated after a shower. Hot breakfast was fantastic, scrambled eggs, hashbrown potatoes and sausage patties plus lots of other options. Easy parking...3 1/2 block walk to skytrain station on Royal Oak. Perfect for concerts...we have stayed here twice now for that reason. Beds are comfy. Def recommend staying here.

10

Huiyun

Nov 20, 2025

·

Stayed 3 nights

My 5th stay. Great breakfast

8

Marcie

Sep 8, 2024

·

Stayed 1 night

Great price, within a 3 block walk of the SkyTrain. Breakfast hot buffet was stellar…the most options of food I have ever seen included in your stay!! Staff were all excellent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $109	3 $109	4 $106	5 $103	6 $119	7 $138
8 $111	9 $106	10 $106	11 $106	12 $124	13 $124	14 $121
15 $111	16 $111	17 $111	18 $114	19 $116	20 $116	21 $116
22 $116	23 $116	24 $119	25 $130	26 $132	27 $129	28 $111
29 $111	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $96	2 $95	3 $96	4 $101	5 $101
6 $95	7 $101	8 $101	9 $101	10 $101	11 $107	12 $107
13 $96	14 $101	15 $101	16 $101	17 $101	18 $112	19 $112
20 $96	21 $101	22 $101	23 $101	24 $101	25 $107	26 $136
27 $144	28 $144	29 $144	30 $136	31 $134

Best Western PLUS Burnaby Hotel

Prices for Best Western PLUS Burnaby Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Kitchen (With Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Kitchen (With Sofabed, Full Kitchen)

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator (With Sofabed)

Suite, 1 Queen Bed, Kitchen (With Sofabed, Full Kitchen)

Guest reviews of Best Western PLUS Burnaby Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western PLUS Burnaby Hotel

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