Hotel Park Nilo Reforma

Very nice staff. Big pool. The gym is very loud in the rooms. Great restaurants.

Todo bien solo el estacionamiento está difícil para estacionarse.

La habitación es una maravilla, el único pero es le pongo es que no tiene señalado el valet parking y el elevador se ve un poco deteriorado

Only one things about this property to be aware of: There is a gym on the 2nd floor with loud music from 8 to 8- and sometimes 10:30 PM. We were on the 5th floor so no big deal, but if you were on the 3rd or 4th it may suck.

El hotel esta muy bien ubicado y es bastante cómodo. Tiene un gimnasio muy completo y una alberca bastante grande

Being on the third floor was horrible. The gym is on the second floor with working hours from 5am to 11 pm.

Outside of the drainage in the bathtub and that the pool doesn't have seat and depends on the sun (which was never when I stayed since trees block the limited sun there was), everything else was alright. The room was large, the amenities were good and the staff was great (unlike other hotels near that area like Laila). Area is great although I'm biased since I grew up in that area.

The room was clean and housekeeping did a good job maintaining it such. The gym was the best part here and of course the location with great restaurants around.

The property was a bit unique for a hotel as it had a large fitness and gym centre on the 2nd floor. On arrival we were given a suite on the 3rd floor that wasn’t as modern as most of the photos however it was clean and very big. The problem was the gym was right underneath the room and it had loud banging music on which I thought would stop. We went out for 3 hours and on our return the music was still banging. I asked reception if they would turn it down and found out the gym was open till 23:00 and opened at 7am. So they offered us the same size master suite on the 5th floor. This was very nice as it had been renovated recently. It was also very spacious with a kitchen and sitting room. Large bedroom and nice bathroom. It was excellent! I would stay here again but it would only be on the 5th floor as there was no noise from the gym. The 3rd floor was impossible to stay on due to the music.

Overall it was a great experience staying in the hotel. We enjoyed the wellness center which included a pool, sauna and classes such as yoga, Zumba and Dancing classes.

Our hotel was in a good location close to several areas we wanted to explore. The room was spacious, like a large one bedroom apartment. We had a few issues though. The power went out one morning (around 0700) and was not fixed until that evening. All the food in the refrigerator was wasted, but more importantly the staff was unsure when it was going to be fixed. Then our last evening there, the power kept going on and off. The place seemed decently modern so it seemed like lots of issues we weren’t expecting. Staff was nice but not really helpful.

Took three tries to get key card to work for entry to room- three trips back to front desk. They have the address AND put room number on door key- “in case you lose it, someone could return it” per manager Hymie. Yes and enter my room!! The door card did not work six times. I removed the sticker with room number. Remote for TV disappeared. Pool in disrepair. NOISY- A/C very loud, gym has classes from 0600 to 2200-2300 at night- the base is so intense the boom boom carries through the windows and floor. Some sort of construction at the hotel which adds a BANG BANG BANG from 0700 to 1800. No water one day then brown water. They do provide lots of bottled water- do not use tap water for brushing teeth or washing! Location is great. Have google translate or App for translation as staff does NOT speak English- their site lists English - not true. Bed was comfortable and housekeeping great. Too many other choices to ever consider staying here again. Yes, I left prior to scheduled check out date because too many issues. Hymie was creepy and stared at me when I asked to check the key card to ensure it would work before going to room. Never apologized. The ladies were nice but not helpful as did not speak English. If you Uber must use W iFi in room - will loose it after exiting the elevator. Nice lady signed me in through reception so I did not have to return to room. Currently- charges are for full stay-asking credit card to adjust. Stay elsewhere if you want quiet and safety.

Todo excelente, la atención, limpieza, altamente recomendable!

Me gustó mucho la habitación, todo en orden y limpio. Tanto mis esposa como mi hija los disfrutaron mucho. Tambien me gustó mucho la ubicación. Supero mis expectativas, sin duda volveré a agendar en este hotel.

Seguridad regular entraban personas a pedir dinero al establecimiento no hay vigilancia segura en el lugar en el acceso el valet parking ausente y lento. Sin mencionar que no había agua caliente para bañarse y sus regaderas al salir el agua lento el chorro de agua más de 20 min y solo salía agua fría en la regadera de baño hasta llegar a templada como máximo prácticamente fría el agua para bañarse.

Se fue la luz a las 6am y a la 1pm que salimos no había regresado. Al no prender el aire acondicionado hacia mucho calor en el cuarto.

Excellent Location, spacious room, comfortable bed. However, hot water was an issue, had to call front desk and have maintenance come check why I couldn’t get any hot water, they were kind and fixed the problem.

The room was clean and housekeeping did a good job maintaining it such. The gym was the best part here and of course the location with great restaurants around.

Me hospedé en este hotel y mi experiencia fue excelente. Desde el momento de la llegada, todo el personal, sin excepción, se mostró muy amable y siempre atento a lo que necesitábamos. Las camas son muy cómodas, la limpieza es impecable y en general las instalaciones están en perfectas condiciones. Sin duda, cada que visite la Ciudad de México volveré a hospedarme aquí, ya que el servicio y la hospitalidad hacen que uno se sienta como en casa. ¡Muy recomendable!

Stayed in room 501 for 2 weeks. Room is huge and has everything you need. Air con in lounge room and bedroom. Nespresso coffee pod machine. Restaurants on either side of hotel are excellent. Room still gets a lot of street noise even with all windows and vents closed - this didn’t bother us though. Shower barely gets hot and the water pressure is pathetic.

Lo mejor, la zona llena de cafeterias con encanto, restaurantes, y el Angel. La amplitud del apartamento y el colchon enorme y firme. Lo peor el Aire q. No enfriaba

Nice junior suite (they initially placed me in room that was dark and noisy, then upgraded me when I asked for different room) The lobby staff was very helpful and responded to issues (there were several) very quickly I wish they had cafe or breakfast.., they do have Nespresso machine in room and will sell you pods at USD 2.50

Nos hospedamos sólo una noche. La suite está muy amplia, limpia y cuenta con todo lo necesario, lo único que debes considerar es el ruido ya que por la zona hay bares y la música está a todo lo que da, yo caí rendida pero mi novio tuvo problemas para dormir debido al ruido exterior. No pudimos disfrutar la alberca ya que estuvimos fuera. A hotel le doy un 10/10. No funcionó la cafetera, es el único inconveniente que podría mencionar. El personal se recepción nos atendió muy bien y rápido. Volvería a hospedarme ahí en otra ocasión que necesite estar cerca de Reforma.

Me gustó mucho la habitación, todo en orden y limpio. Tanto mis esposa como mi hija los disfrutaron mucho. Tambien me gustó mucho la ubicación. Supero mis expectativas, sin duda volveré a agendar en este hotel.

Two room apartment was great with kitchenette

I got one their suites at a pretty decent price off season. I did not get a chance to explore the hotel, but for what I could see it was very nice. The suite itself was gorgeous and spacious. It is modern and tastefully decorated. There is a gym that is open to the public and it’s open late. They do play loud music which can be heard in the room. It’s not loud, but it’s there. That was not a big deal for me. The plan was to explore nearby Chapultepec Park, but my kids mutinied and we ended up just resting in the room, which was also pretty nice. I guess now we have an excuse to come back : )

Las fotografías de la suite king con cocina no coinciden con la habitación que me dieron. Las fotos muestran un espacio modernos y renovado. La habitación que me dieron, si bien estaba muy limpia, los muebles, acabados, etc, muy anticuados. De lo demás, todo muy bien.

The property was a bit unique for a hotel as it had a large fitness and gym centre on the 2nd floor. On arrival we were given a suite on the 3rd floor that wasn’t as modern as most of the photos however it was clean and very big. The problem was the gym was right underneath the room and it had loud banging music on which I thought would stop. We went out for 3 hours and on our return the music was still banging. I asked reception if they would turn it down and found out the gym was open till 23:00 and opened at 7am. So they offered us the same size master suite on the 5th floor. This was very nice as it had been renovated recently. It was also very spacious with a kitchen and sitting room. Large bedroom and nice bathroom. It was excellent! I would stay here again but it would only be on the 5th floor as there was no noise from the gym. The 3rd floor was impossible to stay on due to the music.

Stayed in room 501 for 2 weeks. Room is huge and has everything you need. Air con in lounge room and bedroom. Nespresso coffee pod machine. Restaurants on either side of hotel are excellent. Room still gets a lot of street noise even with all windows and vents closed - this didn’t bother us though. Shower barely gets hot and the water pressure is pathetic.

Very spacious and close to attractions.

Great service great area

El hotel es bastante comodo y el gimnasio es de los mejores que he visto en un hotel. El staff es muy amable y servicial siempre.

Cleanliness is good, rooms are nice, but it was virtually impossible to enter the rooms . I prepaid for 9 nights. The card reader on the door didn't work. Sometimes you had to swipe the card 50 times or so . It got very frustrating, up and down the elevator to get a new card. Repeated requests for a different room fell upon desf ears. Repeated requests for them to fix the door lock went unnoticed. Finally on the 4th night, the power went out. I woke up in the morning and the power was still out, 16 hours later, and still without resolution, i checked out. They still haven't refunded me for the remaining 5 night's. I am awaiting a reply.

Took three tries to get key card to work for entry to room- three trips back to front desk. They have the address AND put room number on door key- “in case you lose it, someone could return it” per manager Hymie. Yes and enter my room!! The door card did not work six times. I removed the sticker with room number. Remote for TV disappeared. Pool in disrepair. NOISY- A/C very loud, gym has classes from 0600 to 2200-2300 at night- the base is so intense the boom boom carries through the windows and floor. Some sort of construction at the hotel which adds a BANG BANG BANG from 0700 to 1800. No water one day then brown water. They do provide lots of bottled water- do not use tap water for brushing teeth or washing! Location is great. Have google translate or App for translation as staff does NOT speak English- their site lists English - not true. Bed was comfortable and housekeeping great. Too many other choices to ever consider staying here again. Yes, I left prior to scheduled check out date because too many issues. Hymie was creepy and stared at me when I asked to check the key card to ensure it would work before going to room. Never apologized. The ladies were nice but not helpful as did not speak English. If you Uber must use W iFi in room - will loose it after exiting the elevator. Nice lady signed me in through reception so I did not have to return to room. Currently- charges are for full stay-asking credit card to adjust. Stay elsewhere if you want quiet and safety.

客室は広く、寝室、リビング、キッチンまであり、1人には充分過ぎた。洗面室の電気の付き、シャワーの出がイマイチ。チェックイン時 受け付けスタッフ居らず、待たされた。

Really nice front desk. Solid area.

They make me wait 2 hours for my check in ! When they gime me my room was very dirty, I back to the front desk and I wait 2 hours to get my room cleaned!! Sucks ! No good ! Very disappointed!

nos robaron de la caja de seguridad casi todo nuestro dinero, nos tuvieron esperando por respuesta hasta perdimos la excursión que teníamos, nadie se hizo cargo. Hicimos la denuncia en la fiscalía. Las cámaras de seguridad mostraban que habían ingresado personal del hotel y corroboraron que la caja estaba adulterada.

The staff provided exceptional services

Me hospedé en este hotel y mi experiencia fue excelente. Desde el momento de la llegada, todo el personal, sin excepción, se mostró muy amable y siempre atento a lo que necesitábamos. Las camas son muy cómodas, la limpieza es impecable y en general las instalaciones están en perfectas condiciones. Sin duda, cada que visite la Ciudad de México volveré a hospedarme aquí, ya que el servicio y la hospitalidad hacen que uno se sienta como en casa. ¡Muy recomendable!

Our hotel was in a good location close to several areas we wanted to explore. The room was spacious, like a large one bedroom apartment. We had a few issues though. The power went out one morning (around 0700) and was not fixed until that evening. All the food in the refrigerator was wasted, but more importantly the staff was unsure when it was going to be fixed. Then our last evening there, the power kept going on and off. The place seemed decently modern so it seemed like lots of issues we weren’t expecting. Staff was nice but not really helpful.

Location

Great location n clean rooms

Beautiful with a great gym. Excellent location with many restaurants and bars within minutes walking. Exceptional staff, friendly and professional.

Me gustó mucho la habitación, todo en orden y limpio. Tanto mis esposa como mi hija los disfrutaron mucho. Tambien me gustó mucho la ubicación. Supero mis expectativas, sin duda volveré a agendar en este hotel.

I loved the location of this hotel. I had the king suite, and it was comfortable and convenient for my purposes! Highly reccommend

Muy bien lugar y cerca de restaurantes

Excelente opción. Ubicado a puntos claves en la ciudad, excelente atención. Cerca de restaurantes y puntos de diversión.

Excelente ubicación y muy amplio el lugar

Very spacious and close to attractions.

Very nice staff. Big pool. The gym is very loud in the rooms. Great restaurants.

Nice neighborhood lots of dining options.

Nice junior suite (they initially placed me in room that was dark and noisy, then upgraded me when I asked for different room) The lobby staff was very helpful and responded to issues (there were several) very quickly I wish they had cafe or breakfast.., they do have Nespresso machine in room and will sell you pods at USD 2.50

Beautiful with a great gym. Excellent location with many restaurants and bars within minutes walking. Exceptional staff, friendly and professional.

Habitación muy limpia y cómoda, sugiero servicio de room service

El único detalle es que no tiene restaurante

Muy bien lugar y cerca de restaurantes

Outside of the drainage in the bathtub and that the pool doesn't have seat and depends on the sun (which was never when I stayed since trees block the limited sun there was), everything else was alright. The room was large, the amenities were good and the staff was great (unlike other hotels near that area like Laila). Area is great although I'm biased since I grew up in that area.

Had the pleasure of staying in this cute hotel. Definately could have been an an infamous bolt hole, with big grand doors and quaint styling. Rooms are pretty unique and was definately worth grabbing a suite - really great to have the extra space. Staff were super friendly, though they don’t all speak English they are extremely patient and most things could be resolved with Google translate. Bit of noise from neighbouring restaurant & it’s not totally central but easy taxi ride to most spots (£3-5/ a ride). Would definately stay again, especially given the value!

Stayed in room 501 for 2 weeks. Room is huge and has everything you need. Air con in lounge room and bedroom. Nespresso coffee pod machine. Restaurants on either side of hotel are excellent. Room still gets a lot of street noise even with all windows and vents closed - this didn’t bother us though. Shower barely gets hot and the water pressure is pathetic.