La Clef Champs-Élysées Paris by The Crest Collection
$686
/ night
Avg. for September
Prices for La Clef Champs-Élysées Paris by The Crest Collection
Select dates to see prices and availability
$686
/ night
Avg. for September
Monthly average prices
Nightly prices at La Clef Champs-Élysées Paris by The Crest Collection average $461 in February, the cheapest month, and $690 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $622 |
| February | $461 |
| March | $506 |
| April | $498 |
| May | $586 |
| June | $690 |
| July | $541 |
| August | $480 |
| September | $686 |
| October | $634 |
| November | $499 |
| December | $638 |
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Sep · $686
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Most expensive: June (~$690)
Cheapest: February (~$461)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common a...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at La Clef Champs-Élysées Paris by The Crest Collection in Paris (Champs-Élysées), you'll be within a 15-minute walk of Arc de Triomphe and Grand Palais. This luxury hotel is 1.1 mi (1.8 km) from Eiffel Tower and 2.4 mi (3.8 km) from Galeries Lafayette.
What's nearby
Avenue George V(0.1 miles)
Champs-Élysées(0.1 miles)
Place Charles de Gaulle(0.3 miles)
Arc de Triomphe(0.4 miles)
Galeries Lafayette Champs-Élysées(0.4 miles)
Boulevard Haussmann(0.4 miles)
Rue du Faubourg Saint-Honore(0.5 miles)
Avenue Montaigne(0.5 miles)
Seine(0.6 miles)
Grand Palais(0.7 miles)
Place du Trocadéro(0.8 miles)
Parc Monceau(0.8 miles)
Champ de Mars(0.9 miles)
Rue Cler(1.1 miles)
Palais des Congrès de Paris(1.1 miles)
Paris Orly Airport (ORY)(14.7 miles)
Paris Charles de Gaulle Airport (CDG)(21.3 miles)
Restaurant
Breakfast in the Room
Non-Smoking Rooms
Room Service
Housekeeping
Garden
Location
44-46 Rue de Bassano, Champs-Élysées, Paris, France
Avenue George V (0.1 miles)
Champs-Élysées (0.1 miles)
Place Charles de Gaulle (0.3 miles)
Arc de Triomphe (0.4 miles)
Galeries Lafayette Champs-Élysées (0.4 miles)
Boulevard Haussmann (0.4 miles)
Room options
8
Executive Studio
Room details
1 Full Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
5
Deluxe Room
Room details
1 Full Bed
Sleeps 2
334 ft²
Air ConditioningWi-Fi (Free)Refrigerator
5
Superior Room
Room details
1 Full Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
6
Duplex, Terrace (Toits De Paris)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
603 ft²
Air ConditioningWi-Fi (Free)Kitchen
7
Duplex, Terrace (Montmartre)
Room details
1 King Bed
and 1 Queen Bed
Sleeps 2
603 ft²
Air ConditioningWi-Fi (Free)Kitchen
5
Apartment, 1 Bedroom
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
463 ft²
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of La Clef Champs-Élysées Paris by The Crest Collection
8.5
Very good
Based on 378 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, La Clef Champs-Élysées Paris by The Crest Collection wins strong praise for its central, quiet location near the Champs-Élysées and modern, clean rooms, while feedback on service and facilities is mixed, with notable limitations and inconsistencies.
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What guests think
Across reviews, La Clef Champs-Élysées Paris by The Crest Collection wins strong praise for its central, quiet location near the Champs-Élysées and modern, clean rooms, while feedback on service and facilities is mixed, with notable limitations and inconsistencies.
Many travelers highlight friendly, attentive staff, but others cite rude attitudes, slow or unhelpful check-in and concierge support, and rigid management policies. On-site amenities are limited, with no formal restaurant and complaints about room service; the small bar is noted as busy. Some guests report small or misallocated rooms, maintenance issues like cold showers, wardrobe lights, or air conditioning that didn't cool, and noise from adjacent rooms. Expect an excellent location, contemporary rooms, and service that can range from superb to frustrating.
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AI-generated summary based on recent guest reviews
Facilities
Shared amenities are limited; several guests note no lounge or formal restaurant and a small bar that can be crowded, with room service absent or minimal.
Related guest reviews
10
Brooke
Jan 5, 2023
·
Stayed 19,358 nights
There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service
There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service
4
Danielle
Feb 25, 2023
·
Stayed 3 nights
For the price we were paying we expected exceptional customer service. After complaining about a fault in our two single beds that kept moving because they were on wheels and a smell coming from the vent in my room the lady at reception asked me very rudely what do you expect me to do about it. I told her that she needs to send maintenance up to the room. We arrived early for check in and asked if there were any facilities in the hotel that we can stay to enjoy in the hotel in the meantime. The lady told us that we could use the toilet. It turns out there was a restaurant which was closed at the time, a gym and a seating area. I would have expected someone to atleast be on the bar as this was 1pm. The TV was not a smart TV so we could not enjoy that. The lighting in the room was poor for a room that size, it constantly felt dark no matter how wide open the curtains were and lights switched on. This hotel was not value for money at all. The customer service was really poor. I also asked the lady at reception for a double bed and she said she only had two singles, even though we requested a double when we booked. Only later to find out from the cleaning lady that she could merge the two beds together. We had an unpleasant sleep the first two nights and it could have been fixed straight away if the lady at reception was not so uninterested.
For the price we were paying we expected exceptional customer service. After complaining about a fault in our two single beds that kept moving because they were on wheels and a smell coming from the vent in my room the lady at reception asked me very rudely what do you expect me to do about it. I told her that she needs to send maintenance up to the room. We arrived early for check in and asked if there were any facilities in the hotel that we can stay to enjoy in the hotel in the meantime. The lady told us that we could use the toilet. It turns out there was a restaurant which was closed at the time, a gym and a seating area. I would have expected someone to atleast be on the bar as this was 1pm. The TV was not a smart TV so we could not enjoy that. The lighting in the room was poor for a room that size, it constantly felt dark no matter how wide open the curtains were and lights switched on. This hotel was not value for money at all. The customer service was really poor. I also asked the lady at reception for a double bed and she said she only had two singles, even though we requested a double when we booked. Only later to find out from the cleaning lady that she could merge the two beds together. We had an unpleasant sleep the first two nights and it could have been fixed straight away if the lady at reception was not so uninterested.
8
Eugene
Oct 12, 2024
·
Stayed 4 nights
No lounge no formal restaurant
No lounge no formal restaurant
2
Ahmed
May 11, 2024
·
Stayed 4 nights
It was too bad and the lobby and the corridors smells kitchen from the Chinese restaurant in the hotel. it was terrible the smells reached the third floor
It was too bad and the lobby and the corridors smells kitchen from the Chinese restaurant in the hotel. it was terrible the smells reached the third floor
10
SHALI
Aug 18, 2024
·
Stayed 5 nights
This is really good choice for your live in Champs-Elysées！It’s good for shopping, nearby the Arc de Triomphe. And the room has good quality kitchen appliances that is really convenience for us. Also, we use the laundry room by ourselves, it’s good for travel person! Anyway, I would recommend this hotel when you come to Paris！
This is really good choice for your live in Champs-Elysées！It’s good for shopping, nearby the Arc de Triomphe. And the room has good quality kitchen appliances that is really convenience for us. Also, we use the laundry room by ourselves, it’s good for travel person! Anyway, I would recommend this hotel when you come to Paris！
2
Elizabeth
Jul 20, 2024
·
Stayed 4 nights
Rafael was AMAZING!!! As was Rihab, Mamat and Julia! The staff was awesome! Wish there was room service and the bed type we requested and paid for. If it weren’t for the outstanding staff, I would have given terrible reviews about the lack of amenities at this hotel!
Rafael was AMAZING!!! As was Rihab, Mamat and Julia! The staff was awesome! Wish there was room service and the bed type we requested and paid for. If it weren’t for the outstanding staff, I would have given terrible reviews about the lack of amenities at this hotel!
10
Karen
Sep 11, 2025
·
Stayed 3 nights
Fantastic hotel! Axle in the bar was great to talk to.
Fantastic hotel! Axle in the bar was great to talk to.
10
Neil
Apr 30, 2023
·
Stayed 3 nights
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
10
Amir
Apr 21, 2023
·
Stayed 6 nights
This Hotel was recently renovated to perfection, the location is amazing just a 2 min walk to champs elysees and minutes from Arc De Triomphe. Everybody is extremely professional and pleasant and it was a joy to stay there. We Highly recommend it.
This Hotel was recently renovated to perfection, the location is amazing just a 2 min walk to champs elysees and minutes from Arc De Triomphe. Everybody is extremely professional and pleasant and it was a joy to stay there. We Highly recommend it.
4
Paul
Sep 3, 2023
·
Stayed 9 nights
The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.
The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.
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AI-generated summary based on recent guest reviews
Cleanliness
Frequently described as very clean and well kept, with some calling rooms immaculate; a few mention delayed or inconsistent housekeeping.
Related guest reviews
10
Brooke
Jan 5, 2023
·
Stayed 19,358 nights
There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service
There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service
10
Natalie
Jul 13, 2023
·
Stayed 3 nights
Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.
Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.
10
Natalia
Jul 20, 2024
·
Stayed 2 nights
A true 5 star hotel experience! The room was immaculate, the staff - extremely attentive and the entire vibe I felt coming back home from a long day of meetings in the city, was exactly how I wanted to feel in Paris. Beautiful hotel! Definitely would stay again.
A true 5 star hotel experience! The room was immaculate, the staff - extremely attentive and the entire vibe I felt coming back home from a long day of meetings in the city, was exactly how I wanted to feel in Paris. Beautiful hotel! Definitely would stay again.
10
Christophe
Jan 30, 2022
·
Stayed 2 nights
Hôtel très confortable. Le personnel aux petits soins. Je recommande
Hôtel très confortable. Le personnel aux petits soins. Je recommande
4
ANTONIO K
Mar 6, 2025
·
Stayed 1 night
Já me hospedei neste hotel/apart-hotel em outras oportunidades. Sempre havia algum porém - equipe despreparada ou rude, horário de check-in não cumprido, atendimento ruim nos quartos - mas a localização excelente, a 5min de caminhada da Champs Elysees, além de ser um dos poucos hoteis de Paris com controle individual de temperatura - leia-se ar condicionado - sempre me fizeram retornar, mesmo já tendo tido um fone de ouvido "perdido" e com o aumento não compatível com os serviços do hotel dos valores de diárias. No entanto, esta última estadia foi definitivamente a última. Apesar da boa vontade e competência do brasileiro Rafael - que deveria ser o gerente do local, visto ser aparentemente o único com disposição e educação na equipe do hotel - a estadia foi um verdadeiro pesadelo. Horário de check-in não cumprido, quartos sem limpeza e arrumação apropriada feitas, os lençóis e também colchões ou foram trocados ou estão muito velhos, pois a qualidade está terrível, e o pior: não há mais ar-condicionado nos quartos. Pelo que averiguei, trocaram o sistema do hotel por um mais barato, e simplesmente não resfria o quarto. Tivemos que abrir as janelas, algo absurdo para um estabelecimento que bizarramente se diz 5 estrelas. Em resumo: parem de mentir para os hóspedes sobre sua classificação e sobre as amenidades que oferecem!
Já me hospedei neste hotel/apart-hotel em outras oportunidades. Sempre havia algum porém - equipe despreparada ou rude, horário de check-in não cumprido, atendimento ruim nos quartos - mas a localização excelente, a 5min de caminhada da Champs Elysees, além de ser um dos poucos hoteis de Paris com controle individual de temperatura - leia-se ar condicionado - sempre me fizeram retornar, mesmo já tendo tido um fone de ouvido "perdido" e com o aumento não compatível com os serviços do hotel dos valores de diárias. No entanto, esta última estadia foi definitivamente a última. Apesar da boa vontade e competência do brasileiro Rafael - que deveria ser o gerente do local, visto ser aparentemente o único com disposição e educação na equipe do hotel - a estadia foi um verdadeiro pesadelo. Horário de check-in não cumprido, quartos sem limpeza e arrumação apropriada feitas, os lençóis e também colchões ou foram trocados ou estão muito velhos, pois a qualidade está terrível, e o pior: não há mais ar-condicionado nos quartos. Pelo que averiguei, trocaram o sistema do hotel por um mais barato, e simplesmente não resfria o quarto. Tivemos que abrir as janelas, algo absurdo para um estabelecimento que bizarramente se diz 5 estrelas. Em resumo: parem de mentir para os hóspedes sobre sua classificação e sobre as amenidades que oferecem!
10
Jonathan
Jan 18, 2022
·
Stayed 1 night
Séjour très agréable. L'accueil réservé a été très chaleureux et le studio très propre. Merci au personnel qui nous a réservé une très belle surprise pour notre anniversaire de mariage. Nous avons été très contents d'avoir choisi cette hôtel.
Séjour très agréable. L'accueil réservé a été très chaleureux et le studio très propre. Merci au personnel qui nous a réservé une très belle surprise pour notre anniversaire de mariage. Nous avons été très contents d'avoir choisi cette hôtel.
10
Gali
Nov 13, 2025
·
Stayed 4 nights
The hotel was beautiful, The room was very clean and tidy, the staff were kind and always helpful and very friendly and respectful! We really enjoyed our stay and will come back for sure!
The hotel was beautiful, The room was very clean and tidy, the staff were kind and always helpful and very friendly and respectful! We really enjoyed our stay and will come back for sure!
10
Nil
Jul 17, 2024
·
Stayed 2 nights
Very satisfied with the room, hygiene, convinience etc…
Very satisfied with the room, hygiene, convinience etc…
10
Stephen
Oct 22, 2025
·
Stayed 4 nights
Clean, modern, nice.
Clean, modern, nice.
6
STEPHANE
Feb 25, 2023
·
Stayed 2 nights
PERSONNEL TRÈS DÉSAGRÉABLE SERVICE INADAPTÉ CHAMBRE NETTOYÉE À 19H MÉNAGE APPROXIMATIF
PERSONNEL TRÈS DÉSAGRÉABLE SERVICE INADAPTÉ CHAMBRE NETTOYÉE À 19H MÉNAGE APPROXIMATIF
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AI-generated summary based on recent guest reviews
Rooms
Modern, comfortable and often quiet, but some found rooms smaller than expected or not as booked, and reported occasional noise, lighting, hot water, or air conditioning issues.
Related guest reviews
6
zaid
Feb 12, 2026
·
Stayed 1 night
The room wasn’t as shown on the app. Compared to the cost it should’ve been better. Also, there was an extreme noise in the next room which couldn’t allow us to sleep!! The location is good though.
The room wasn’t as shown on the app. Compared to the cost it should’ve been better. Also, there was an extreme noise in the next room which couldn’t allow us to sleep!! The location is good though.
10
Natalia
Jul 20, 2024
·
Stayed 2 nights
A true 5 star hotel experience! The room was immaculate, the staff - extremely attentive and the entire vibe I felt coming back home from a long day of meetings in the city, was exactly how I wanted to feel in Paris. Beautiful hotel! Definitely would stay again.
A true 5 star hotel experience! The room was immaculate, the staff - extremely attentive and the entire vibe I felt coming back home from a long day of meetings in the city, was exactly how I wanted to feel in Paris. Beautiful hotel! Definitely would stay again.
8
Raymond
Dec 30, 2024
·
Stayed 2 nights
Wast able to take a hot shower Water stayed cold for two days
Wast able to take a hot shower Water stayed cold for two days
8
Navdeep
Jul 25, 2024
·
Stayed 5 nights
Very quiet and luxurious stay.
Very quiet and luxurious stay.
6
Abdulaziz
Feb 8, 2023
·
Stayed 4 nights
Rooms to small
Rooms to small
4
ANTONIO K
Mar 6, 2025
·
Stayed 1 night
Já me hospedei neste hotel/apart-hotel em outras oportunidades. Sempre havia algum porém - equipe despreparada ou rude, horário de check-in não cumprido, atendimento ruim nos quartos - mas a localização excelente, a 5min de caminhada da Champs Elysees, além de ser um dos poucos hoteis de Paris com controle individual de temperatura - leia-se ar condicionado - sempre me fizeram retornar, mesmo já tendo tido um fone de ouvido "perdido" e com o aumento não compatível com os serviços do hotel dos valores de diárias. No entanto, esta última estadia foi definitivamente a última. Apesar da boa vontade e competência do brasileiro Rafael - que deveria ser o gerente do local, visto ser aparentemente o único com disposição e educação na equipe do hotel - a estadia foi um verdadeiro pesadelo. Horário de check-in não cumprido, quartos sem limpeza e arrumação apropriada feitas, os lençóis e também colchões ou foram trocados ou estão muito velhos, pois a qualidade está terrível, e o pior: não há mais ar-condicionado nos quartos. Pelo que averiguei, trocaram o sistema do hotel por um mais barato, e simplesmente não resfria o quarto. Tivemos que abrir as janelas, algo absurdo para um estabelecimento que bizarramente se diz 5 estrelas. Em resumo: parem de mentir para os hóspedes sobre sua classificação e sobre as amenidades que oferecem!
Já me hospedei neste hotel/apart-hotel em outras oportunidades. Sempre havia algum porém - equipe despreparada ou rude, horário de check-in não cumprido, atendimento ruim nos quartos - mas a localização excelente, a 5min de caminhada da Champs Elysees, além de ser um dos poucos hoteis de Paris com controle individual de temperatura - leia-se ar condicionado - sempre me fizeram retornar, mesmo já tendo tido um fone de ouvido "perdido" e com o aumento não compatível com os serviços do hotel dos valores de diárias. No entanto, esta última estadia foi definitivamente a última. Apesar da boa vontade e competência do brasileiro Rafael - que deveria ser o gerente do local, visto ser aparentemente o único com disposição e educação na equipe do hotel - a estadia foi um verdadeiro pesadelo. Horário de check-in não cumprido, quartos sem limpeza e arrumação apropriada feitas, os lençóis e também colchões ou foram trocados ou estão muito velhos, pois a qualidade está terrível, e o pior: não há mais ar-condicionado nos quartos. Pelo que averiguei, trocaram o sistema do hotel por um mais barato, e simplesmente não resfria o quarto. Tivemos que abrir as janelas, algo absurdo para um estabelecimento que bizarramente se diz 5 estrelas. Em resumo: parem de mentir para os hóspedes sobre sua classificação e sobre as amenidades que oferecem!
8
Tracey
Mar 27, 2023
·
Stayed 3 nights
There were two wardrobes in our room, there were internal lights that never went off. So at night time, when you wanted to block out the lights, these lights kept you awake. However, my husband climbed inside the wardrobes and stuffed them with pillows and clothes to smother the lighting and make the room darker and better for sleep. We did tell the staff about this a few times; they said each time there were going to sort out the problem and they didn't. I think someone should have communicated back to us that there was nothing they could do about the lights in the bedroom. We asked if they could turn the lights off or remove a battery.
There were two wardrobes in our room, there were internal lights that never went off. So at night time, when you wanted to block out the lights, these lights kept you awake. However, my husband climbed inside the wardrobes and stuffed them with pillows and clothes to smother the lighting and make the room darker and better for sleep. We did tell the staff about this a few times; they said each time there were going to sort out the problem and they didn't. I think someone should have communicated back to us that there was nothing they could do about the lights in the bedroom. We asked if they could turn the lights off or remove a battery.
6
Pamela
Nov 5, 2025
·
Stayed 3 nights
I picked a Superior Room which is supposed to be 301sf according to the info on Expedia. I was given a room of 240sf. Storage space was so limited I had to leave most of my clothes in the suitcase except for the next two days.After complaining, I changed into a better room of 270sf. My sister picked an executive studio (290sf) paid $70 less than me and the room was over 300sf according to the hotel. I am extremely upset that I was misled by the information provided by Expedia.
I picked a Superior Room which is supposed to be 301sf according to the info on Expedia. I was given a room of 240sf. Storage space was so limited I had to leave most of my clothes in the suitcase except for the next two days.After complaining, I changed into a better room of 270sf. My sister picked an executive studio (290sf) paid $70 less than me and the room was over 300sf according to the hotel. I am extremely upset that I was misled by the information provided by Expedia.
10
Neil
Apr 30, 2023
·
Stayed 3 nights
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
10
Stephen
Oct 22, 2025
·
Stayed 4 nights
Clean, modern, nice.
Clean, modern, nice.
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AI-generated summary based on recent guest reviews
Service
Many praise friendly, attentive staff, yet several report rude or unhelpful interactions, slow or unresponsive check in and concierge support, and inflexible management on policies.
Related guest reviews
10
Vana
Jun 29, 2025
·
Stayed 2 nights
Beautiful hotel great location and a charming staff. This was our second stay here and we highly recommend it.
Beautiful hotel great location and a charming staff. This was our second stay here and we highly recommend it.
10
Natalie
Jul 13, 2023
·
Stayed 3 nights
Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.
Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.
10
Gali
Nov 13, 2025
·
Stayed 4 nights
The hotel was beautiful, The room was very clean and tidy, the staff were kind and always helpful and very friendly and respectful! We really enjoyed our stay and will come back for sure!
The hotel was beautiful, The room was very clean and tidy, the staff were kind and always helpful and very friendly and respectful! We really enjoyed our stay and will come back for sure!
8
Verena
Aug 6, 2025
·
Stayed 4 nights
El personal en la recepción poco cortés, estaban confundidos y se tardaron mucho tiempo en hacer el check in. La actitud de las personas en recepción muy poco profesional. El personal del desayuno hay una persona muy amable pero hay una que es bastante enojona y que no dice ni buenos días. El concierge no tiene atención y profesionalismo para hacer reservaciones en lugares buenos de comer y cenar. Les falta mucha experiencia y no tienen los contactos para sugerir. Deberían de conocer cómo funciona el Four Seasons y otros hoteles similares para que sepan cómo sugerir.
El personal en la recepción poco cortés, estaban confundidos y se tardaron mucho tiempo en hacer el check in. La actitud de las personas en recepción muy poco profesional. El personal del desayuno hay una persona muy amable pero hay una que es bastante enojona y que no dice ni buenos días. El concierge no tiene atención y profesionalismo para hacer reservaciones en lugares buenos de comer y cenar. Les falta mucha experiencia y no tienen los contactos para sugerir. Deberían de conocer cómo funciona el Four Seasons y otros hoteles similares para que sepan cómo sugerir.
10
GRAZIANO
Jul 28, 2024
·
Stayed 3 nights
Concierge and front desk were just amazing and helpful with my needs
Concierge and front desk were just amazing and helpful with my needs
6
Insil
Mar 12, 2024
·
Stayed 2 nights
Nice accomodation; however, the staff was unfriendly.
Nice accomodation; however, the staff was unfriendly.
10
Fadi
Mar 21, 2024
·
Stayed 4 nights
Excellent hotel in a great area. Very attentive, friendly and professional staff.
Excellent hotel in a great area. Very attentive, friendly and professional staff.
6
STEPHANE
Feb 25, 2023
·
Stayed 2 nights
PERSONNEL TRÈS DÉSAGRÉABLE SERVICE INADAPTÉ CHAMBRE NETTOYÉE À 19H MÉNAGE APPROXIMATIF
PERSONNEL TRÈS DÉSAGRÉABLE SERVICE INADAPTÉ CHAMBRE NETTOYÉE À 19H MÉNAGE APPROXIMATIF
2
Renan
Oct 15, 2025
·
Stayed 1 night
Not professional team at all in front desk with very bad attitude
Not professional team at all in front desk with very bad attitude
4
Paul
Sep 3, 2023
·
Stayed 9 nights
The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.
The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.
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AI-generated summary based on recent guest reviews
Location
Central and walkable to the Champs-Élysées, Arc de Triomphe and major shopping, with some noting it remains surprisingly quiet.
Related guest reviews
10
Vana
Jun 29, 2025
·
Stayed 2 nights
Beautiful hotel great location and a charming staff. This was our second stay here and we highly recommend it.
Beautiful hotel great location and a charming staff. This was our second stay here and we highly recommend it.
8
Dennis Chi Mo
Apr 17, 2023
·
Stayed 5 nights
Good location
Good location
10
Natalie
Jul 13, 2023
·
Stayed 3 nights
Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.
Would absolutely stay again. Centrally located just off the Champs-Élysées, close to everything. The staff here were exceptional, friendly, knowledgeable and courteous. The hotel is impeccably clean, modern and rooms are beautifully finished with every detail taken care of.
6
zaid
Feb 12, 2026
·
Stayed 1 night
The room wasn’t as shown on the app. Compared to the cost it should’ve been better. Also, there was an extreme noise in the next room which couldn’t allow us to sleep!! The location is good though.
The room wasn’t as shown on the app. Compared to the cost it should’ve been better. Also, there was an extreme noise in the next room which couldn’t allow us to sleep!! The location is good though.
10
SHALI
Aug 18, 2024
·
Stayed 5 nights
This is really good choice for your live in Champs-Elysées！It’s good for shopping, nearby the Arc de Triomphe. And the room has good quality kitchen appliances that is really convenience for us. Also, we use the laundry room by ourselves, it’s good for travel person! Anyway, I would recommend this hotel when you come to Paris！
This is really good choice for your live in Champs-Elysées！It’s good for shopping, nearby the Arc de Triomphe. And the room has good quality kitchen appliances that is really convenience for us. Also, we use the laundry room by ourselves, it’s good for travel person! Anyway, I would recommend this hotel when you come to Paris！
10
Hua
Jul 23, 2024
·
Stayed 3 nights
Excellent staff, big smile, loving and great service attitude, Great location to the main shopping area, LV flagship store 3mins walk, and Arc de Trophy Walking distance.
Excellent staff, big smile, loving and great service attitude, Great location to the main shopping area, LV flagship store 3mins walk, and Arc de Trophy Walking distance.
10
christine
May 2, 2023
·
Stayed 2 nights
Location was ideal.
Location was ideal.
10
Marc
Jan 6, 2024
·
Stayed 2 nights
Excellent location, nice rooms and friendly staff.
Excellent location, nice rooms and friendly staff.
10
Neil
Apr 30, 2023
·
Stayed 3 nights
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
10
Amir
Apr 21, 2023
·
Stayed 6 nights
This Hotel was recently renovated to perfection, the location is amazing just a 2 min walk to champs elysees and minutes from Arc De Triomphe. Everybody is extremely professional and pleasant and it was a joy to stay there. We Highly recommend it.
This Hotel was recently renovated to perfection, the location is amazing just a 2 min walk to champs elysees and minutes from Arc De Triomphe. Everybody is extremely professional and pleasant and it was a joy to stay there. We Highly recommend it.
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AI-generated summary based on recent guest reviews
Dining
Dining options are limited: no formal restaurant and mixed experiences with room service; the small bar is appreciated but can be busy, and breakfast service feedback is inconsistent.
Related guest reviews
10
Brooke
Jan 5, 2023
·
Stayed 19,358 nights
There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service
There were so many great perks to this property. 1) great staff- informative and provided great hospitality; 2) great location- conveniently located to Champs Elysées and to Eiffel Tour but without the noise and hustle and bustle of being in a touristy area; 3) cleanliness- clean property and prompt room service
4
Danielle
Feb 25, 2023
·
Stayed 3 nights
For the price we were paying we expected exceptional customer service. After complaining about a fault in our two single beds that kept moving because they were on wheels and a smell coming from the vent in my room the lady at reception asked me very rudely what do you expect me to do about it. I told her that she needs to send maintenance up to the room. We arrived early for check in and asked if there were any facilities in the hotel that we can stay to enjoy in the hotel in the meantime. The lady told us that we could use the toilet. It turns out there was a restaurant which was closed at the time, a gym and a seating area. I would have expected someone to atleast be on the bar as this was 1pm. The TV was not a smart TV so we could not enjoy that. The lighting in the room was poor for a room that size, it constantly felt dark no matter how wide open the curtains were and lights switched on. This hotel was not value for money at all. The customer service was really poor. I also asked the lady at reception for a double bed and she said she only had two singles, even though we requested a double when we booked. Only later to find out from the cleaning lady that she could merge the two beds together. We had an unpleasant sleep the first two nights and it could have been fixed straight away if the lady at reception was not so uninterested.
For the price we were paying we expected exceptional customer service. After complaining about a fault in our two single beds that kept moving because they were on wheels and a smell coming from the vent in my room the lady at reception asked me very rudely what do you expect me to do about it. I told her that she needs to send maintenance up to the room. We arrived early for check in and asked if there were any facilities in the hotel that we can stay to enjoy in the hotel in the meantime. The lady told us that we could use the toilet. It turns out there was a restaurant which was closed at the time, a gym and a seating area. I would have expected someone to atleast be on the bar as this was 1pm. The TV was not a smart TV so we could not enjoy that. The lighting in the room was poor for a room that size, it constantly felt dark no matter how wide open the curtains were and lights switched on. This hotel was not value for money at all. The customer service was really poor. I also asked the lady at reception for a double bed and she said she only had two singles, even though we requested a double when we booked. Only later to find out from the cleaning lady that she could merge the two beds together. We had an unpleasant sleep the first two nights and it could have been fixed straight away if the lady at reception was not so uninterested.
8
Eugene
Oct 12, 2024
·
Stayed 4 nights
No lounge no formal restaurant
No lounge no formal restaurant
2
Ahmed
May 11, 2024
·
Stayed 4 nights
It was too bad and the lobby and the corridors smells kitchen from the Chinese restaurant in the hotel. it was terrible the smells reached the third floor
It was too bad and the lobby and the corridors smells kitchen from the Chinese restaurant in the hotel. it was terrible the smells reached the third floor
8
Verena
Aug 6, 2025
·
Stayed 4 nights
El personal en la recepción poco cortés, estaban confundidos y se tardaron mucho tiempo en hacer el check in. La actitud de las personas en recepción muy poco profesional. El personal del desayuno hay una persona muy amable pero hay una que es bastante enojona y que no dice ni buenos días. El concierge no tiene atención y profesionalismo para hacer reservaciones en lugares buenos de comer y cenar. Les falta mucha experiencia y no tienen los contactos para sugerir. Deberían de conocer cómo funciona el Four Seasons y otros hoteles similares para que sepan cómo sugerir.
El personal en la recepción poco cortés, estaban confundidos y se tardaron mucho tiempo en hacer el check in. La actitud de las personas en recepción muy poco profesional. El personal del desayuno hay una persona muy amable pero hay una que es bastante enojona y que no dice ni buenos días. El concierge no tiene atención y profesionalismo para hacer reservaciones en lugares buenos de comer y cenar. Les falta mucha experiencia y no tienen los contactos para sugerir. Deberían de conocer cómo funciona el Four Seasons y otros hoteles similares para que sepan cómo sugerir.
2
Elizabeth
Jul 20, 2024
·
Stayed 4 nights
Rafael was AMAZING!!! As was Rihab, Mamat and Julia! The staff was awesome! Wish there was room service and the bed type we requested and paid for. If it weren’t for the outstanding staff, I would have given terrible reviews about the lack of amenities at this hotel!
Rafael was AMAZING!!! As was Rihab, Mamat and Julia! The staff was awesome! Wish there was room service and the bed type we requested and paid for. If it weren’t for the outstanding staff, I would have given terrible reviews about the lack of amenities at this hotel!
10
Karen
Sep 11, 2025
·
Stayed 3 nights
Fantastic hotel! Axle in the bar was great to talk to.
Fantastic hotel! Axle in the bar was great to talk to.
10
Neil
Apr 30, 2023
·
Stayed 3 nights
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
Amazing location, very clean, fantastically quiet considering the proximity to Champs Elysees, and the staff were very friendly and tried to help where they could. Aside from the bedrooms, which are high-end, there are no other facilities at the hotel, and the small bar is shared with the restaurant which means it is always full
4
Paul
Sep 3, 2023
·
Stayed 9 nights
The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.
The location is good, and the rooms are fine. That’s the end of the positives. The staff is unhelpful, the “room service” was embarrassing (literally heated up food in glass pots), there is no concierge service (we asked them to book multiple restaurants and they either told us to do it ourselves or didn’t respond at all to emails), and the management doesn’t care to assist. To top it off, we had a flight cancelled and had to arrive two days late. Management was intransigent about the “no cancellations” policy and charged us fully for those two days. We would not recommend this hotel to anyone looking for 5 star service. It’s not even 2 stars. Dreadful.
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AI-generated summary based on recent guest reviews
10
Dejan
Jun 2, 2026
·
Stayed 3 nights
Amazing!
Amazing!
2
Douglas
May 25, 2026
·
Stayed 2 nights
The staff is completely useless. Do not ask them anything they are completely hopeless. The Chinese restaurant in the lobby is good but the prices are absurd The menu is difficult to understand and again the staff is useless. We ended up with an enormous amount of food enough to feed 6 people while there were only two of us dining. The concierge service has ruined a part of our vacation by not confirming our car rental. They just told us whatever we wanted to hear and let us deal with the consequences. The beds are comfortable-ish. Pillows are good. The air conditioning functions. Overall a great property but completely hopeless as far as service goes.
The staff is completely useless. Do not ask them anything they are completely hopeless. The Chinese restaurant in the lobby is good but the prices are absurd The menu is difficult to understand and again the staff is useless. We ended up with an enormous amount of food enough to feed 6 people while there were only two of us dining. The concierge service has ruined a part of our vacation by not confirming our car rental. They just told us whatever we wanted to hear and let us deal with the consequences. The beds are comfortable-ish. Pillows are good. The air conditioning functions. Overall a great property but completely hopeless as far as service goes.
8
Therese
May 25, 2026
·
Stayed 6 nights
Very convenient and practical. Exceptional Chinese restaurant
Very convenient and practical. Exceptional Chinese restaurant
10
RAHAF
Apr 22, 2026
·
Stayed 5 nights
all was nice and great to be there.
all was nice and great to be there.
10
Melissa
Apr 12, 2026
·
Stayed 3 nights
Beautiful location
Beautiful location
FAQs about La Clef Champs-Élysées Paris by The Crest Collection
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 35 for adults and EUR 17.5 for children.
Does the property allow pets?
Pets are allowed with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including some accessible facilities. Step-free entrances may be available.
What is the location of the property in relation to key landmarks?
The property is located in the Champs-Élysées area, within a 15-minute walk of the Arc de Triomphe and Grand Palais. It is 1.1 mi (1.8 km) from the Eiffel Tower and 2.4 mi (3.8 km) from Galeries Lafayette.
What are the policies for guests staying with children?
Children 2 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-28: 648.1641071381837USD
- 2026-09-29: 674.04403821698USD
- 2026-09-30: 667.5863534534302USD
- 2026-10-01: 657.8432797636109USD
- 2026-10-02: 997.628829105835USD
- 2026-10-03: 621.3511233840943USD
- 2026-10-04: 625.0464921035157USD
- 2026-10-05: 768.3559036205445USD
- 2026-10-06: 783.1497285410767USD
- 2026-10-07: 768.3559036205445USD
- 2026-10-08: 667.5863534534302USD
- 2026-10-09: 768.3559036205445USD
- 2026-10-10: 575.1282086664735USD
- 2026-10-11: 666.6532313958741USD
- 2026-10-12: 675.8977935247193USD
- 2026-10-13: 760.1211309500733USD
- 2026-10-14: 717.7228787993165USD
- 2026-10-15: 593.1256555161133USD
- 2026-10-16: 748.1796108690186USD
- 2026-10-17: 750.8436122462159USD
- 2026-10-18: 695.1784306408082USD
- 2026-10-19: 660.7057837957764USD
- 2026-10-20: 693.8530906494751USD
- 2026-10-21: 677.9487332244263USD
- 2026-10-22: 679.2741425980225USD
- 2026-10-23: 693.8530906494751USD
- 2026-10-24: 679.2741425980225USD
- 2026-10-25: 677.9487332244263USD
- 2026-10-26: 640.8386584089966USD
- 2026-10-27: 491.5345846617737USD
- 2026-10-28: 474.35865849935914USD
- 2026-10-29: 460.58950553265385USD
- 2026-10-30: 460.58950553265385USD
- 2026-10-31: 506.97716843420415USD
- 2026-11-01: 460.58950553265385USD
- 2026-11-02: 460.58950553265385USD
- 2026-11-03: 472.50479911822515USD
- 2026-11-04: 459.26416554132084USD
- 2026-11-05: 472.50479911822515USD
- 2026-11-06: 472.50479911822515USD
- 2026-11-07: 459.26416554132084USD
- 2026-11-08: 460.58950553265385USD
- 2026-11-09: 460.58950553265385USD
- 2026-11-10: 472.50479911822515USD
- 2026-11-11: 472.50479911822515USD
- 2026-11-12: 491.2080717312317USD
- 2026-11-13: 459.26416554132084USD
- 2026-11-14: 459.26416554132084USD
- 2026-11-15: 488.5772697669678USD
- 2026-11-16: 472.50479911822515USD
- 2026-11-17: 460.58950553265385USD
- 2026-11-18: 472.50479911822515USD
- 2026-11-19: 583.4520334717407USD
- 2026-11-20: 506.97716843420415USD
- 2026-11-21: 472.50479911822515USD
- 2026-11-22: 472.50479911822515USD
- 2026-11-23: 472.50479911822515USD
- 2026-11-24: 473.4255711329346USD
- 2026-11-25: 472.50479911822515USD
- 2026-11-26: 533.5215040652466USD
- 2026-11-27: 498.3551386617737USD
- 2026-11-28: 452.88477866177374USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Breakfast in the Room
Non-Smoking Rooms
Room Service
Housekeeping
Garden
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Family Room
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi
Services
Housekeeping
Luggage Storage
Self Laundry
24-Hour Front Desk
Activities
Garden
Terrace
Fitness Center (nearby)