Is parking available at the property?

Yes, parking is available on-site and is free of charge.

Is breakfast offered at the hotel?

Yes, a continental breakfast is offered at a cost of approximately AUD 15 per person.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of AUD 65 per person for a one-way trip. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The property is situated in a prime location in Newcastle, providing easy access to the city's attractions.

What are the policies for guests staying with children?

Children are welcome at the property. Infants under 1 year old can stay for free if using existing bedding.

What are the policies regarding extra beds and cribs?

Extra beds are required for guests aged 1 year and older, which will incur an additional charge. Baby cots/cribs may be requested directly from the property.

The Mark Hotel Double Ensuite Newcastle

Average nightly price at The Mark Hotel by month, last 12 months (USD)
Month	Average price
January	$80
March	$103
May	$135
July	$86
October	$288

What guests think

At The Mark Stays, feedback is mixed: some guests found clean, comfortable rooms and a handy location for dining or the hospital, while many others reported disruptive late‑night noise that made sleeping difficult.

Cleanliness and maintenance are inconsistent, with repeated mentions of stained linens, cobwebs or spiders, smoke smells, mould, and broken fixtures, alongside rooms and bathrooms that some reviewers said were very clean. Facilities feel basic, with many stairs and no lift, a front door that sometimes failed, street parking rather than advertised free parking, and occasional Wi‑Fi login problems. Service ranges from helpful to unresponsive, with recurring reports of delayed or incorrect access codes, lack of on‑site reception, and some last‑minute cancellations or relocations. Expect simple, budget lodging with variable upkeep and a higher chance of noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Self check‑in uses multiple access codes and there is no on‑site reception, which several guests found confusing or unreliable. Stairs with no lift, a sometimes‑faulty front door, street parking instead of advertised free parking, and occasional Wi‑Fi login issues were noted.

Related guest reviews

10

Harley

Mar 26, 2025

·

Stayed 1 night

Online checking was available that was sent directly to my mobile phone with code access etc. Making it easier to check in at any time. Only odd thing was we had a private bathroom but it was separate to the actual sleeping room so you had two separate codes, but it wasn't an issue

4

Michele

Aug 4, 2024

·

Stayed 1 night

The property does not have a check in desk. The bar staff were trying to help but were limited .

4

Deanna

Jul 19, 2023

·

Stayed 2 nights

Hard to check in as no reception onsite, there is a bar below that is not associated but that's not clear, unsavoury people hanging around out the front making us feel unsafe and had to park on the street leaving our car near these people. Ended up with loud people in the adjoining room who kept us awake all night with their screaming, swearing and banging on the walls. When we spoke with management they were quite blunt and rude about our concerns and we were made to feel like an inconvenience for being there.

8

Janet

Dec 6, 2023

·

Stayed 1 night

Did not like all the stairs as i am 80yrs. It was very hard with belonings

8

Jane

Feb 16, 2025

·

Stayed 1 night

Convenient, quiet stay. Easy parking directly outside. Easy access via pin code. Clean. Hair dryer would be nice.

6

Madonna

Jul 19, 2023

·

Stayed 2 nights

There were far to many codes for doors. I was given wrong codes, the front door was difficult to open and noone said anything about it in pre arrival information. There needs to be some general maintance. Cleaning could be better especially in the common areas. The dryer went all noght and could be heard from the room. The other guests were noisy and very inconsiderate.

2

Robert

Feb 2, 2024

·

Stayed 1 night

Had to phone 3 times to get a code to get into the room and didn’t receive it until 4pm

6

Chris

May 10, 2023

·

Stayed 1 night

It states free parking however there is none, you park on the street. I had to call up twice to get my entry codes. No WiFi login despite it it being advertised. Fairly clean and reasonably priced but they can do better.

6

Dianne

Oct 5, 2023

·

Stayed 2 nights

Comfy beds and quiet at night. Getting in was a nightmare which took 3 calls to finally get all the 5 codes we needed for the doors. It felt like Fort Knox. Appeared to be newly renovated and was clean but peeling paint, holes in the woodwork, dents in the walls and old almost unusable vanity cupboard in bathroom. Whole premises seem to have had a hard life

2

Donald

Jan 19, 2025

·

Stayed 1 night

The front main door did not close automatically which made the stay unsafe People arguing at 350 in the morning and doing laundry at 4 am was very unpleasant The room was unkept and exposed timber on many frames was disappointing Poorly covered graffiti on walls was also disappointing Pictures on site were not tire to actual room

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: multiple reviews cite stained linens, cobwebs or spiders, smoke smells, mould, and untidy common areas, while others described rooms or bathrooms as very clean.

Related guest reviews

2

Carl

Dec 30, 2022

·

Stayed 19,356 nights

Very dirty, the hot tap in the shower didnt work, the iron didnt work, the room smelt like stale cigarettes. Would never stay again and do not recommend the venue. Very disappointing.

4

Jen

Dec 5, 2022

·

Stayed 19,330 nights

Save your money! Despite being smoke free, of stunk of smoke. Constant noise of door slamming as doors are heavy. Can hear cars from main road. Stained towels and sheets. Window was broken (hello mosquitos). Shower only achieves skin burning or freezing. Dust all over fan. Marked walls. Needs serious reno, ot just felt cheap and nasty. Definitely not worth over $100 for a night. The only positive i could say was the location in relation to the hospital. And the pub downstairs did a really good meal.

4

Vicky

Mar 9, 2025

·

Stayed 2 nights

Very average place, nothing special, very poor ventilation, they could at least clean the carpet in the hallway..dead coackraches for 2 days still on the stairs...hygiene is poorly maintained. Toiletts smelly...we could hve done bettet for that price

2

alf

Jul 11, 2024

·

Stayed 1 night

Bed cover was stained, access codes didn't work, wasn't allowed access to accommodation until after 3pm and the room wasn't finished cleaning, people up all night throwing things down the hall, going room to room playing loud music until early hours of the morning, shower head/arm broken. Absolutely terrible

2

Stan

Jan 5, 2025

·

Stayed 1 night

The TV had audio but no picture. The hot water tap in the shower was faulty, resulting in cold showers. The bathroom ceiling was mouldy. The mixer in the kitchenette had no strainer, resulting in spashing. I could not recommend this place.

6

Prue

Jun 13, 2023

·

Stayed 4 nights

Room 13 ensuite housing so many spiders and webs, ceiling and cornices coffered in them.

6

SANDRA

Dec 20, 2022

·

Stayed 19,345 nights

No lighting that could be turned on/off from bed.Laundry open and being operated at midnight. Very clean.

2

Jill

Mar 15, 2023

·

Stayed 1 night

The room stunk of smoke. There was cobwebs on the ceiling with spiders and what I thought was their offspring. I could not turn the tv off. My skin started to itch like something was biting me. I left the accommodation and found another motel to stay in. I rang the contact number and told them of my disgust and that I had left the premises and to consider refunding part of my payment. He said he would ask, I haven't heard a thing. DON'T STAY THERE.

6

Haley

Mar 14, 2025

·

Stayed 2 nights

One towel had stains on it, sheets had stains, front entrance was discusting... dead bugs everywhere, stairs needed a real good vacumm, at night there was no light outside was very dark and felt unsafe. Staff member I spoke too before checking in was very rude on the phone. Told 2 diffrent check in times... few mins proir to arrival was told they didnt know of room was ready or not or even if it had been cleaned... was told to ask the cleaner's. Won't stay again.

10

Gai

Jun 21, 2023

·

Stayed 2 nights

It was safe and very clean

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AI-generated summary based on recent guest reviews

Rooms

Room comfort varies; some guests found beds comfy and rooms cosy, while others reported dated or worn fittings and issues like faulty TVs, poor ventilation, uneven mattresses, and broken shower or window hardware. Hallway and door noise can carry, and Wi‑Fi access was unreliable for at least one stay.

Related guest reviews

4

Jen

Dec 5, 2022

·

Stayed 19,330 nights

Save your money! Despite being smoke free, of stunk of smoke. Constant noise of door slamming as doors are heavy. Can hear cars from main road. Stained towels and sheets. Window was broken (hello mosquitos). Shower only achieves skin burning or freezing. Dust all over fan. Marked walls. Needs serious reno, ot just felt cheap and nasty. Definitely not worth over $100 for a night. The only positive i could say was the location in relation to the hospital. And the pub downstairs did a really good meal.

8

Monica

Jul 8, 2024

·

Stayed 4 nights

I enjoyed my stay. My room was clean, and the area was safe. My bed had two single mattresses pushed together on a queen bed frame. One mattress was thicker than the other, making for a rather odd and uneven sleep.

4

Daniele

Jun 11, 2023

·

Stayed 3 nights

very noisy

2

Stan

Jan 5, 2025

·

Stayed 1 night

The TV had audio but no picture. The hot water tap in the shower was faulty, resulting in cold showers. The bathroom ceiling was mouldy. The mixer in the kitchenette had no strainer, resulting in spashing. I could not recommend this place.

6

Chris

May 10, 2023

·

Stayed 1 night

It states free parking however there is none, you park on the street. I had to call up twice to get my entry codes. No WiFi login despite it it being advertised. Fairly clean and reasonably priced but they can do better.

6

Karen

Jun 2, 2023

·

Stayed 1 night

Not bad but rather noisy with the front door slamming shut at all hours. With the bed up against the wall it made it hard when needing to use tge bathroom. The meals in the hotel next door were great. Close to the John Hunter which is what we wanted.

6

Luke

Jan 6, 2025

·

Stayed 2 nights

Reasonably nice property, room 12 was cosy, the let down was the broken louvre in the bath room which had no fly screen to keep bugs out, and cigarette burns in the bathroom sink

6

Dianne

Oct 5, 2023

·

Stayed 2 nights

Comfy beds and quiet at night. Getting in was a nightmare which took 3 calls to finally get all the 5 codes we needed for the doors. It felt like Fort Knox. Appeared to be newly renovated and was clean but peeling paint, holes in the woodwork, dents in the walls and old almost unusable vanity cupboard in bathroom. Whole premises seem to have had a hard life

4

Mark

Dec 5, 2023

·

Stayed 1 night

Tv didn’t work, bit scary to use the bathrooms that are not in the room at night, for an extra $20 would probably get somewhere a lot nicer

10

Joanne

Jan 18, 2022

·

Stayed 1 night

Much better than I expected for the money, clean, comfortable and quiet. Highly recommended

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AI-generated summary based on recent guest reviews

Service

Service ranges from helpful to unresponsive, with recurring reports of delayed or wrong access codes, no reception, blunt or rude communication, and occasional last‑minute cancellations or relocations.

Related guest reviews

8

Isabel

Nov 17, 2024

·

Stayed 1 night

Love the easy access into the building, couldn’t find a dryer in the building as it was raining when we turned up In saying that it did have everything else u needed in the room including a pot scrubber n gloves lol Staff n restaurant in the pub downstairs was nice as well

4

Michele

Aug 4, 2024

·

Stayed 1 night

The property does not have a check in desk. The bar staff were trying to help but were limited .

4

Fay

Aug 12, 2023

·

Stayed 1 night

I have already stated twice I did not end up staying Very dark on arrival people outsuide smoking etc and did not wan to get cards out etc. could not find sign in code anyway. Someone let us in and not a clue which room so left. the placw looked clean though

2

Karin

Jan 12, 2023

·

Stayed 19,368 nights

A pon arrival I was advised my booking was cancelled . Claimed there was contact attempted I received not message . I had driven from the central coast to see a concert very let down 😡

4

Deanna

Jul 19, 2023

·

Stayed 2 nights

Hard to check in as no reception onsite, there is a bar below that is not associated but that's not clear, unsavoury people hanging around out the front making us feel unsafe and had to park on the street leaving our car near these people. Ended up with loud people in the adjoining room who kept us awake all night with their screaming, swearing and banging on the walls. When we spoke with management they were quite blunt and rude about our concerns and we were made to feel like an inconvenience for being there.

2

alf

Jul 11, 2024

·

Stayed 1 night

Bed cover was stained, access codes didn't work, wasn't allowed access to accommodation until after 3pm and the room wasn't finished cleaning, people up all night throwing things down the hall, going room to room playing loud music until early hours of the morning, shower head/arm broken. Absolutely terrible

6

Madonna

Jul 19, 2023

·

Stayed 2 nights

There were far to many codes for doors. I was given wrong codes, the front door was difficult to open and noone said anything about it in pre arrival information. There needs to be some general maintance. Cleaning could be better especially in the common areas. The dryer went all noght and could be heard from the room. The other guests were noisy and very inconsiderate.

2

Robert

Feb 2, 2024

·

Stayed 1 night

Had to phone 3 times to get a code to get into the room and didn’t receive it until 4pm

2

Kayla

Nov 2, 2024

·

Stayed 1 night

The room was okay however I thought I had booked a room with a bathroom which I was also told I would be upgraded to due to having a young family and I wasn’t. There was no coffee mugs even though coffee tea and sugar were supplied. Other guests were highly disruptive with drinking, yelling and fighting until 5:30am even to the point of needing to call the police

6

Haley

Mar 14, 2025

·

Stayed 2 nights

One towel had stains on it, sheets had stains, front entrance was discusting... dead bugs everywhere, stairs needed a real good vacumm, at night there was no light outside was very dark and felt unsafe. Staff member I spoke too before checking in was very rude on the phone. Told 2 diffrent check in times... few mins proir to arrival was told they didnt know of room was ready or not or even if it had been cleaned... was told to ask the cleaner's. Won't stay again.

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AI-generated summary based on recent guest reviews

Location

Convenient for dining options and access to John Hunter Hospital or nearby work. A few guests felt uneasy outside at night due to people loitering.

Related guest reviews

4

Jen

Dec 5, 2022

·

Stayed 19,330 nights

Save your money! Despite being smoke free, of stunk of smoke. Constant noise of door slamming as doors are heavy. Can hear cars from main road. Stained towels and sheets. Window was broken (hello mosquitos). Shower only achieves skin burning or freezing. Dust all over fan. Marked walls. Needs serious reno, ot just felt cheap and nasty. Definitely not worth over $100 for a night. The only positive i could say was the location in relation to the hospital. And the pub downstairs did a really good meal.

4

Fay

Aug 12, 2023

·

Stayed 1 night

I have already stated twice I did not end up staying Very dark on arrival people outsuide smoking etc and did not wan to get cards out etc. could not find sign in code anyway. Someone let us in and not a clue which room so left. the placw looked clean though

8

mike

Feb 5, 2023

·

Stayed 1 night

Like=good price Dislike=noisy pub on occasions but was OK at night BUT biggest dislike, other tenants one very inconsiderate person adjacent to my room in room 02 was up all night making noise-calling, music on their phone,moving furniture, sweeping in the middle of the night! Dam inconsiderate will not stay here again

8

John

Mar 4, 2023

·

Stayed 1 night

Was conveniently located for work i had in the area

4

Deanna

Jul 19, 2023

·

Stayed 2 nights

Hard to check in as no reception onsite, there is a bar below that is not associated but that's not clear, unsavoury people hanging around out the front making us feel unsafe and had to park on the street leaving our car near these people. Ended up with loud people in the adjoining room who kept us awake all night with their screaming, swearing and banging on the walls. When we spoke with management they were quite blunt and rude about our concerns and we were made to feel like an inconvenience for being there.

10

Joseph

Mar 30, 2025

·

Stayed 1 night

Good spot

8

Jane

Feb 16, 2025

·

Stayed 1 night

Convenient, quiet stay. Easy parking directly outside. Easy access via pin code. Clean. Hair dryer would be nice.

6

Chris

May 10, 2023

·

Stayed 1 night

It states free parking however there is none, you park on the street. I had to call up twice to get my entry codes. No WiFi login despite it it being advertised. Fairly clean and reasonably priced but they can do better.

6

Karen

Jun 2, 2023

·

Stayed 1 night

Not bad but rather noisy with the front door slamming shut at all hours. With the bed up against the wall it made it hard when needing to use tge bathroom. The meals in the hotel next door were great. Close to the John Hunter which is what we wanted.

6

Jennifer

Sep 25, 2023

·

Stayed 1 night

Convenient location for dining options.

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AI-generated summary based on recent guest reviews

Dining

Several guests praised meals at the adjacent pub or nearby venues and found dining options convenient.

Related guest reviews

4

Jen

Dec 5, 2022

·

Stayed 19,330 nights

Save your money! Despite being smoke free, of stunk of smoke. Constant noise of door slamming as doors are heavy. Can hear cars from main road. Stained towels and sheets. Window was broken (hello mosquitos). Shower only achieves skin burning or freezing. Dust all over fan. Marked walls. Needs serious reno, ot just felt cheap and nasty. Definitely not worth over $100 for a night. The only positive i could say was the location in relation to the hospital. And the pub downstairs did a really good meal.

8

Isabel

Nov 17, 2024

·

Stayed 1 night

Love the easy access into the building, couldn’t find a dryer in the building as it was raining when we turned up In saying that it did have everything else u needed in the room including a pot scrubber n gloves lol Staff n restaurant in the pub downstairs was nice as well

8

mike

Feb 5, 2023

·

Stayed 1 night

Like=good price Dislike=noisy pub on occasions but was OK at night BUT biggest dislike, other tenants one very inconsiderate person adjacent to my room in room 02 was up all night making noise-calling, music on their phone,moving furniture, sweeping in the middle of the night! Dam inconsiderate will not stay here again

4

Deanna

Jul 19, 2023

·

Stayed 2 nights

Hard to check in as no reception onsite, there is a bar below that is not associated but that's not clear, unsavoury people hanging around out the front making us feel unsafe and had to park on the street leaving our car near these people. Ended up with loud people in the adjoining room who kept us awake all night with their screaming, swearing and banging on the walls. When we spoke with management they were quite blunt and rude about our concerns and we were made to feel like an inconvenience for being there.

6

Karen

Jun 2, 2023

·

Stayed 1 night

Not bad but rather noisy with the front door slamming shut at all hours. With the bed up against the wall it made it hard when needing to use tge bathroom. The meals in the hotel next door were great. Close to the John Hunter which is what we wanted.

6

Jennifer

Sep 25, 2023

·

Stayed 1 night

Convenient location for dining options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $89	12 $205	13 $110	14 $220
15 $106	16 $147	17 $404	18 $110	19 $107	20 $107	21 $106
22 $106	23 $107	24 $107	25 $107	26 $106	27 $107	28 $294
29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
		1 $114	2 $115	3 $114	4 $111	5 $294
6 $132	7 $133	8 $294	9 $107	10 $107	11 $106	12 $148
13 $112	14 $148	15 $148	16	17 $148	18	19 $148
20 $148	21 $149	22 $332	23 $332	24 $330	25	26 $332
27 $332	28 $332	29 $332	30 $332	31 $332

The Mark Hotel

Prices for The Mark Hotel

Monthly average prices

About this property

Location

Room options

Double Room

Two-Bedroom Apartment

Queen Room

King Room with Private External Bathroom

Superior Studio

Queen Room with Private External Bathroom

Family Room with Bathroom

Budget Double Room

Double Room with Private External Bathroom

Guest reviews of The Mark Hotel

What guests think

Property Policies

Good to know

FAQs about The Mark Hotel

Prices for upcoming dates