Is parking available at the property?

Self parking is available on-site for a surcharge.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early check-in is available for a fee, subject to availability. Guests must contact the property at least 72 hours before arrival to make arrangements for check-in outside of normal hours.

What accessibility features are available for guests with disabilities?

The property features an elevator and step-free entrances, making it accessible for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is located in Ho Chi Minh City (District 4), within a 15-minute walk of Bui Vien Walking Street and Pham Ngu Lao Street. It is approximately 1.4 miles from Ben Thanh Market and 1.7 miles from Dong Khoi Street.

Does the property have a swimming pool?

The property has a swimming pool with access available from 9:30 AM to 5:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 200,000 per day, subject to availability. Advance request is required for rollaway beds.

Key & Code Serviced Apartments-Rivergate Residence

What guests think

Across recent reviews for Asiana Luxury Residence RiverGate Apartment Free Pool, guests often praise the central location, responsive hosting, and pool access, while some report problems with cleanliness, maintenance, and occasional closures or limited access to the pool or gym.

Room quality varies, from spacious and well equipped with comfortable beds to units that feel tired, with hard mattresses, broken balcony locks, weak water pressure, or mismatched photos. Check in and coordination with building security are smooth for many, but a few reported difficult arrivals or even a last minute cancellation. Noise levels differ by unit, with some stays very quiet and others affected by traffic or school activity. Expect an apartment style stay with good value when things align, but uneven consistency across units and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool is a frequent highlight, but several stays coincided with maintenance closures or limited access. Mentions of a gym are inconsistent, with availability varying by unit or date.

Related guest reviews

2

Tyler

9 Oct 2025

·

Stayed 2 nights

For the price we were not expecting a lot but what we experienced was very disappointing. Upon arrival the building displayed a big red sign stating short term rentals were not allowed, which was the first red flag. Upon entering the apartment we noticed there was an infestation of bugs on the ceiling. They eventually came to spray and kill all the bugs but that was just the beginning. The entire apartment was not properly cleaned with dirt on the shelves and floor, and long black hairs also all over the floors. We have young children, and were surprised to find the locks to 2 of the doors leading to the outside balcony (on the 14th floor) were broken so we could not lock the doors. Had to stack furniture in front of them and sleep with anxiety. Finally, we were staying on a Monday and checking out early Tuesday morning, and after a long vacation planned on a slow relaxing pool day before our departure. Unfortunately we found that the pool is closed for maintenance every Monday, which is not stated in the listing at all. Overall one of the worst properties have stayed at, and again this is already with low expectations. The only good thing I can say is that it is in a good location. If you value even a low level of cleanliness or have young children, avoid at all costs.

10

Ben

7 Sept 2025

·

Stayed 4 nights

Good layout of apartment. Easy to get a grab from at the front. Supermarket and

10

Dorte

24 Oct 2023

·

Stayed 11 nights

I enjoyed my stay and the facilities. Og was nice to be able to go to the pool, the gym and to do my laundry. Further it is great with aircondition. Check in and check out was easy. I would stay here again, if I were to go to Ho Chi Minh City some other time.

2

Brian

23 Nov 2025

·

Stayed 2 nights

The shower sprayer/head did not stay mounted and had to be held during use. I reported the problem multiple times to staff and was told that it would be resolved and never was. In addition, the pool was closed for a maintenance and there was no gym available. The description clearly says there was pool access. The host/management was absolutely horrible. Zero compensation was offered for the inconveniences. Save yourself the hassle, consider considering booking accommodations with someone else

10

Declan

22 Apr 2025

·

Stayed 1 night

A very peaceful and beautiful place! Clean and comfortable. I love the pool: Definitely will come back

8

Gregory

14 Nov 2023

·

Stayed 4 nights

Nice appartment, near many interesting touristic location. Convenient store in the same building.

10

TSOYU

27 Oct 2024

·

Stayed 4 nights

樓下就有咖啡廳以及超商，非常方便。房間乾淨且舒適。管理者對於客戶的態度十分良好，有任何問題隨時聯繫都可以。在這邊度過一個很愉快的假期，非常感謝。

Translate

10

Ashley

22 Oct 2023

·

Stayed 2 nights

Had a great stay here at Rivergate Residence. The location is very close to District 1 and there are plenty of places to eat close by. Very convenient having the pharmacy, 7-11 and other convenience store in the building. The pool was excellent and exactly what we needed after long days out and about in the city. The stafff were very helpful too. The room was nice and quiet and have everything that we needed. Very nice having a properly drop off and pick up area in front of the building.

10

Stefan

23 Sept 2023

·

Stayed 5 nights

Super Apartment in der Innenstadt, alles Fußläufig zu erreichen. Das Apartment hat eine kleine Küche, ein Doppelbett und eine kleine Couch. Auf dem kleinen Balkon steht eine Waschmaschine zur Nutzung bereit. Die gesamte Residence verfügt über einen Pool und ein Gym, zur gemeinschaftlichen Nutzung.

Translate

8

TAEJUN

7 Sept 2023

·

Stayed 5 nights

예약한곳이 수리중이라고해서 2박은 같은건물 다른층에서 묵었습니다. 중간에 짐을 옮겨야되는점이 귀찮았지만 편하게 묵었습니다. 다음에도 또 묵을생각이있습니다. 7층에 수영장이있고 헬스장도 있지만 헬스장은 이용이 안되니 근처 로컬헬스장을 이용하세요

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: many describe apartments as clean or spotless, while others report poor housekeeping, pests, and smelly bathrooms.

Related guest reviews

2

Tyler

9 Oct 2025

·

Stayed 2 nights

For the price we were not expecting a lot but what we experienced was very disappointing. Upon arrival the building displayed a big red sign stating short term rentals were not allowed, which was the first red flag. Upon entering the apartment we noticed there was an infestation of bugs on the ceiling. They eventually came to spray and kill all the bugs but that was just the beginning. The entire apartment was not properly cleaned with dirt on the shelves and floor, and long black hairs also all over the floors. We have young children, and were surprised to find the locks to 2 of the doors leading to the outside balcony (on the 14th floor) were broken so we could not lock the doors. Had to stack furniture in front of them and sleep with anxiety. Finally, we were staying on a Monday and checking out early Tuesday morning, and after a long vacation planned on a slow relaxing pool day before our departure. Unfortunately we found that the pool is closed for maintenance every Monday, which is not stated in the listing at all. Overall one of the worst properties have stayed at, and again this is already with low expectations. The only good thing I can say is that it is in a good location. If you value even a low level of cleanliness or have young children, avoid at all costs.

10

Steven

27 May 2025

·

Stayed 1 night

Our stay was short, only 2 days, but it was great. This place was very clean, easy to find, and within walking or Grab ride distance to many things to do, eat, and see. She was very easy to communicate with and quick to reply. I would recommend this place and would definitely stay there next time we’re in HCM city.

4

Hallie

25 Nov 2024

·

Stayed 2 nights

The property needs a major cleaning make over. The appliances are old and need to be replaced. The floor need to be swept and bathroom is smelly and dirty.

10

Millie

26 May 2025

·

Stayed 1 night

Great stay at River Gate apartment, good pricing, and clean place.

2

Jayde

11 Jan 2024

·

Stayed 2 nights

Me and my wife ended up with bruised sides after sleeping here for 2nights, the mattress is the WORST we’ve ever slept in, you can feel the metal springs coming through, you’ll not have a decent sleep here!! Also all the photos on hotels.com are fake to what we stayed in. The property was very basic and not as great as expected, this was floor 16 apartment 14. Not only was we disappointed by the bed but we had to wait from 12pm in the lobby until 2pm “check in” time to turn up to the apartment not even been touched by cleaners, nothing had been done but we got told they just missed out fresh towels which was a lie. We had to wait around for someone to come and clean it properly and asked 3 times for them to change the bedding as we could see it was still the bedding from the previous people. The apartment was finally ready at 3:45pm meaning we had wasted all our afternoon on waiting around and making sure it was actually clean for us to stay in, after all that - that’s when we discovered the bed problem but as we had already paid for the property we didn’t want to loose our money and move somewhere else. It also says there’s a pool, which is correct on floor 7, however your lift key only lets you go to floor 16 ONLY so you have no chance of using the pool area. Definitely wouldn’t stay here again and wouldn’t recommend either. The apartment needs a bit of TLC too, stained toilet, balcony door doesn’t lock, balcony light doesn’t turn off etc, all needs looking at

10

Ali

25 Jun 2025

·

Stayed 1 night

The location was super convenient, with plenty of shops and restaurants nearby. The host was incredibly helpful and quick to respond to any questions we had. The place was exactly as described—clean, well-maintained, and comfortable. Would definitely stay here again!

10

Angus

10 Apr 2025

·

Stayed 1 night

We had an incredible stay at River Gate apartment. The place was spotless and had all the amenities we needed for a comfortable stay.

10

Trungkien

13 Oct 2025

·

Stayed 2 nights

Note this is not a hotel but an apartment complex. Nice clean apartment. Very secure. Definitely staying here again next time we're back in town.

10

Debra

3 Jun 2025

·

Stayed 1 night

Anh was super responsive and great to deal with, sent plenty of local recommendations for food and things to do. The apartment was clean and comfortable.

10

Paul

3 Feb 2024

·

Stayed 1 night

The owner was really kind to us and the apartment was spotless!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room quality varies widely, from spacious, well equipped units with comfortable beds to apartments that feel dated, with hard mattresses, broken balcony locks, weak water pressure, or mismatched photos. Noise levels also differ by unit.

Related guest reviews

10

Ben

7 Sept 2025

·

Stayed 4 nights

Good layout of apartment. Easy to get a grab from at the front. Supermarket and

10

Lee

16 Jun 2024

·

Stayed 2 nights

8명 대가족이 잘 머물다가 갑니다^^

Translate

2

Jayde

11 Jan 2024

·

Stayed 2 nights

Me and my wife ended up with bruised sides after sleeping here for 2nights, the mattress is the WORST we’ve ever slept in, you can feel the metal springs coming through, you’ll not have a decent sleep here!! Also all the photos on hotels.com are fake to what we stayed in. The property was very basic and not as great as expected, this was floor 16 apartment 14. Not only was we disappointed by the bed but we had to wait from 12pm in the lobby until 2pm “check in” time to turn up to the apartment not even been touched by cleaners, nothing had been done but we got told they just missed out fresh towels which was a lie. We had to wait around for someone to come and clean it properly and asked 3 times for them to change the bedding as we could see it was still the bedding from the previous people. The apartment was finally ready at 3:45pm meaning we had wasted all our afternoon on waiting around and making sure it was actually clean for us to stay in, after all that - that’s when we discovered the bed problem but as we had already paid for the property we didn’t want to loose our money and move somewhere else. It also says there’s a pool, which is correct on floor 7, however your lift key only lets you go to floor 16 ONLY so you have no chance of using the pool area. Definitely wouldn’t stay here again and wouldn’t recommend either. The apartment needs a bit of TLC too, stained toilet, balcony door doesn’t lock, balcony light doesn’t turn off etc, all needs looking at

10

Sukmawaty

12 Aug 2024

·

Stayed 7 nights

Nice view, a lot of local food

10

Nhung

19 Feb 2024

·

Stayed 1 night

Beautiful apartment, fully equipped. Convenient central location. Feel comfortable here. Thanks to the owner for your enthusiastic support.

10

Tan

19 Feb 2024

·

Stayed 1 night

Trao đổi với chủ nhà nhanh chóng. Vị trí nằm ở trung tâm nên đi bộ chút là qua đến Q1 nên rất tiện. Căn hộ đẹp, rộng rãi.

Translate

2

Markus

29 Oct 2023

·

Stayed 7 nights

Apartment hat nichts mit der Anzeige zu tun . Dinge angepriesen, die gar nicht vorhanden waren. Es gibt keine Rezeption und das einchecken war das schlechteste Alle 2 Tage Bettwäsche wechseln wurde niemals gemacht. Erste Nacht keine funktionierende Klimaanlage.Kommunikation mit dem Host negativ - sie war unfreundlich und null herzlich. Da versucht jemand Airbnb auf Hotels.com zu machen. Eine sehr negative Erfahrung und Hotels.com hat im Support versagt. Keine Hilfe, keine umbuchen keine Erstattung für einen offensichtlichen Betrug und nicht im vollen Umstand erbrachte Leistung (wie verkauft). Der Host hatte null Hilfe angeboten, weil Elsie wohl wusste das ich als Gast eh nichts machen kann. Das Zimmer welches ich erhalten habe ist nicht mehr als 15 vielleicht 18 Euro wert, denn man befindet sich in Saigon District 4 in einem Gebäude welches mehr Verkehr hat als eine U Bahnstation in der rush hour. Die Gegend,um das „Apartment“ herum ist heruntergekommen und sixteen viel Verkehr. Die Fenster sind nicht Schallisoliert und man hat eine Schule neben an, die in der Woche sehr lautstark ist. Mich hattest nicht gestört, doch ich erwähne es, weil nahezu alle Angaben in der Anzeige nicht stimmen. Keine Memoschaum Matratze und die Küche ist nicht umfänglich ausgestattet. Als Solo Person geht es mehr als eine Person eher nicht. Das Warmwasserversorgungen reicht für wenige Minuten und der Wasserdruck ist so gering, dass es schon ne Weile dauert bis man fertig ist.

Translate

10

Ashley

22 Oct 2023

·

Stayed 2 nights

Had a great stay here at Rivergate Residence. The location is very close to District 1 and there are plenty of places to eat close by. Very convenient having the pharmacy, 7-11 and other convenience store in the building. The pool was excellent and exactly what we needed after long days out and about in the city. The stafff were very helpful too. The room was nice and quiet and have everything that we needed. Very nice having a properly drop off and pick up area in front of the building.

10

Noémi

28 Mar 2025

·

Stayed 1 night

L'hôtel est très propre et offre une atmosphère spacieuse et aérée. Le personnel est professionnel et sympathique. Le lit est super confortable!

Translate

8

Caroline

9 Jan 2025

·

Stayed 5 nights

Quiet, central. Comfy Apartment was a little “tired” and could do with a freshen up. Otherwise ok

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Hosts are frequently described as responsive, friendly, and helpful, but a few guests faced difficult check ins, unaddressed maintenance, or even a last minute cancellation.

Related guest reviews

10

Steven

27 May 2025

·

Stayed 1 night

Our stay was short, only 2 days, but it was great. This place was very clean, easy to find, and within walking or Grab ride distance to many things to do, eat, and see. She was very easy to communicate with and quick to reply. I would recommend this place and would definitely stay there next time we’re in HCM city.

6

Gordon

18 Nov 2025

·

Stayed 4 nights

Everything was good, the host is responsive and understandable. Nearby eateries where u can find local food and there is a McDonald just walking distance. Behind the building, there is a church too. The only down point is regarding the lift. We have to wait for quite sometime just to reach our flow. And out of 3 lifts 2 only functionable. Anyway. This is nothing to the host, it is the condo management team have to attend the issue.

10

Ali

25 Jun 2025

·

Stayed 1 night

The location was super convenient, with plenty of shops and restaurants nearby. The host was incredibly helpful and quick to respond to any questions we had. The place was exactly as described—clean, well-maintained, and comfortable. Would definitely stay here again!

2

Patrick

3 May 2025

·

Stayed 4 nights

I don’t know they took my booking and money then canceled it when I arrived. Left me without accommodation and couldn’t care.

2

Brian

23 Nov 2025

·

Stayed 2 nights

The shower sprayer/head did not stay mounted and had to be held during use. I reported the problem multiple times to staff and was told that it would be resolved and never was. In addition, the pool was closed for a maintenance and there was no gym available. The description clearly says there was pool access. The host/management was absolutely horrible. Zero compensation was offered for the inconveniences. Save yourself the hassle, consider considering booking accommodations with someone else

10

Eve

5 May 2025

·

Stayed 1 night

My stay here was wonderful. Ms. Anh is a wonderful person and a great host, making travel through this place a very pleasant experience.

4

Adrian Nicolas

25 Feb 2025

·

Stayed 12 nights

Checking in was very hard, Security guard out the front not helpful.took ages to find a helpful one to phone the owner.can’t go to the reception for help as the security guards wouldn’t let us in.

10

Percy

3 Jun 2025

·

Stayed 1 night

L'endroit était exactement comme sur les photos, ce qui m'a rassuré dès mon arrivée. Tout était propre, rangé et bien entretenu, ce qui a rendu mon séjour très agréable. L'hôte était réactif et sympathique, et le service global était excellent. J'ai passé un excellent séjour et j'envisagerais certainement de revenir ici si je suis dans le coin.

Translate

10

Debra

3 Jun 2025

·

Stayed 1 night

Anh was super responsive and great to deal with, sent plenty of local recommendations for food and things to do. The apartment was clean and comfortable.

2

Markus

29 Oct 2023

·

Stayed 7 nights

Apartment hat nichts mit der Anzeige zu tun . Dinge angepriesen, die gar nicht vorhanden waren. Es gibt keine Rezeption und das einchecken war das schlechteste Alle 2 Tage Bettwäsche wechseln wurde niemals gemacht. Erste Nacht keine funktionierende Klimaanlage.Kommunikation mit dem Host negativ - sie war unfreundlich und null herzlich. Da versucht jemand Airbnb auf Hotels.com zu machen. Eine sehr negative Erfahrung und Hotels.com hat im Support versagt. Keine Hilfe, keine umbuchen keine Erstattung für einen offensichtlichen Betrug und nicht im vollen Umstand erbrachte Leistung (wie verkauft). Der Host hatte null Hilfe angeboten, weil Elsie wohl wusste das ich als Gast eh nichts machen kann. Das Zimmer welches ich erhalten habe ist nicht mehr als 15 vielleicht 18 Euro wert, denn man befindet sich in Saigon District 4 in einem Gebäude welches mehr Verkehr hat als eine U Bahnstation in der rush hour. Die Gegend,um das „Apartment“ herum ist heruntergekommen und sixteen viel Verkehr. Die Fenster sind nicht Schallisoliert und man hat eine Schule neben an, die in der Woche sehr lautstark ist. Mich hattest nicht gestört, doch ich erwähne es, weil nahezu alle Angaben in der Anzeige nicht stimmen. Keine Memoschaum Matratze und die Küche ist nicht umfänglich ausgestattet. Als Solo Person geht es mehr als eine Person eher nicht. Das Warmwasserversorgungen reicht für wenige Minuten und der Wasserdruck ist so gering, dass es schon ne Weile dauert bis man fertig ist.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised as central and convenient for District 1, with easy rides and many shops and eateries nearby. A minority noted heavy traffic and a more worn surrounding area.

Related guest reviews

10

Steven

27 May 2025

·

Stayed 1 night

Our stay was short, only 2 days, but it was great. This place was very clean, easy to find, and within walking or Grab ride distance to many things to do, eat, and see. She was very easy to communicate with and quick to reply. I would recommend this place and would definitely stay there next time we’re in HCM city.

10

Ben

7 Sept 2025

·

Stayed 4 nights

Good layout of apartment. Easy to get a grab from at the front. Supermarket and

10

Jose

16 Mar 2024

·

Stayed 5 nights

Awesome place to stay at, close to all areas

8

David

18 Nov 2025

·

Stayed 4 nights

Convenient location. Safe.

10

Hwang

19 Feb 2024

·

Stayed 1 night

사진과 똑같은 아파트에 묵었는데 주인분이 정말 친절하셨어요. 방은 좋고 깨끗합니다. 체크인도 매우 빠르고 간단합니다. 도심에 바로 위치하고 있습니다.

Translate

10

Tan

19 Feb 2024

·

Stayed 1 night

Trao đổi với chủ nhà nhanh chóng. Vị trí nằm ở trung tâm nên đi bộ chút là qua đến Q1 nên rất tiện. Căn hộ đẹp, rộng rãi.

Translate

8

Gregory

14 Nov 2023

·

Stayed 4 nights

Nice appartment, near many interesting touristic location. Convenient store in the same building.

2

Markus

29 Oct 2023

·

Stayed 7 nights

Apartment hat nichts mit der Anzeige zu tun . Dinge angepriesen, die gar nicht vorhanden waren. Es gibt keine Rezeption und das einchecken war das schlechteste Alle 2 Tage Bettwäsche wechseln wurde niemals gemacht. Erste Nacht keine funktionierende Klimaanlage.Kommunikation mit dem Host negativ - sie war unfreundlich und null herzlich. Da versucht jemand Airbnb auf Hotels.com zu machen. Eine sehr negative Erfahrung und Hotels.com hat im Support versagt. Keine Hilfe, keine umbuchen keine Erstattung für einen offensichtlichen Betrug und nicht im vollen Umstand erbrachte Leistung (wie verkauft). Der Host hatte null Hilfe angeboten, weil Elsie wohl wusste das ich als Gast eh nichts machen kann. Das Zimmer welches ich erhalten habe ist nicht mehr als 15 vielleicht 18 Euro wert, denn man befindet sich in Saigon District 4 in einem Gebäude welches mehr Verkehr hat als eine U Bahnstation in der rush hour. Die Gegend,um das „Apartment“ herum ist heruntergekommen und sixteen viel Verkehr. Die Fenster sind nicht Schallisoliert und man hat eine Schule neben an, die in der Woche sehr lautstark ist. Mich hattest nicht gestört, doch ich erwähne es, weil nahezu alle Angaben in der Anzeige nicht stimmen. Keine Memoschaum Matratze und die Küche ist nicht umfänglich ausgestattet. Als Solo Person geht es mehr als eine Person eher nicht. Das Warmwasserversorgungen reicht für wenige Minuten und der Wasserdruck ist so gering, dass es schon ne Weile dauert bis man fertig ist.

Translate

10

Ashley

22 Oct 2023

·

Stayed 2 nights

Had a great stay here at Rivergate Residence. The location is very close to District 1 and there are plenty of places to eat close by. Very convenient having the pharmacy, 7-11 and other convenience store in the building. The pool was excellent and exactly what we needed after long days out and about in the city. The stafff were very helpful too. The room was nice and quiet and have everything that we needed. Very nice having a properly drop off and pick up area in front of the building.

8

Caroline

9 Jan 2025

·

Stayed 5 nights

Quiet, central. Comfy Apartment was a little “tired” and could do with a freshen up. Otherwise ok

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1 $37	2 $37	3	4 $34	5 $34
6	7 $47	8 $37	9 $37	10 $34	11 $49	12 $34
13 $45	14	15 $31	16 $37	17 $31	18 $45	19 $34
20 $45	21 $49	22 $34	23 $37	24 $34	25 $34	26 $34
27 $31	28	29 $37	30 $37	31 $31

Key & Code Serviced Apartments-Rivergate Residence

About this property

Location

Room options

City Apartment, 3 Bedrooms, City View

Comfort Studio

City Apartment, 2 Bedrooms, River View

Panoramic Studio Suite, Kitchenette, City View

City Apartment

Design Studio Suite, City View

Guest reviews of Key & Code Serviced Apartments-Rivergate Residence

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Key & Code Serviced Apartments-Rivergate Residence

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $37
15	16 $49	17 $37	18 $37	19 $45	20 $34	21
22 $60	23 $49	24 $37	25 $37	26 $45	27	28
29 $31	30 $49