Name: Hyatt Place Greensboro Downtown
Address: 300 N Eugene St, Downtown Greensboro, Greensboro, North Carolina, United States of America, Greensboro, Guilford County, US
Price range: US$143–US$481 per night
Rating: 8.53

What guests think

Across the reviews for Hyatt Place Greensboro Downtown, guests repeatedly praise the friendly, accommodating staff, spacious rooms with ballpark or city views, and the walkable downtown location near the Tanger Center, UNCG, restaurants, and the Grasshoppers stadium.

Highlights include a small second-floor pool overlooking the field and strong keycard security. Common downsides are paid and sometimes confusing parking, breakfast quality or replenishment that varies, and occasional maintenance or noise issues such as loud A/C, elevator outages, or rooms not ready at check-in. A practical option for a comfortable stay with a few manageable compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A small second-floor pool with stadium views is a standout, and security is strong with keycard access. Downsides include paid and sometimes confusing or congested parking, occasional elevator outages, and mixed gym condition or an unheated pool.

Related guest reviews

8

Tytian

26 Jun 2023

·

Stayed 2 nights

Private parking deck location was convenient.

10

Martisha

6 Jan 2025

·

Stayed 1 night

Great security. Easy parking. Easy access to venue. Extremely courteous staff. Great room

8

Victor

11 Oct 2024

·

Stayed 1 night

Parking deck was very congested and my upgraded “city view” was not as impressive as I’d expected.

8

miriam

2 Sept 2023

·

Stayed 1 night

Hotel is nice. When we stayed there’s only 1 elevator that’s working which makes it very inconvenient. The pool is so small so we didn’t even end up trying it. The shower could be cleaner.

8

Jeffrey

9 Nov 2024

·

Stayed 1 night

Shared parking with adjacent condo was complex with multiple gates and scanners

8

Veronica

25 Aug 2025

·

Stayed 3 nights

Nice, quiet, and clean hotel. Pool is small, clean and can watch ballgame across the street Grasshoppers. Area is very quiet, walkable to restaurants.

10

Jessica

5 Jun 2025

·

Stayed 1 night

I loved that we could see sunset from the pool and the Grasshopper game! it was great! Strolling to dinner downtown was also super convenient..and we found street parking with no issues!

6

Dean-Anna

8 Sept 2023

·

Stayed 3 nights

Staff was polite however the property had issues. My suite’s AC didn’t work, bedding looked dingy/very used, and one out of the two elevators were broken

10

Gary

20 Aug 2025

·

Stayed 5 nights

The 2nd floor pool overlooking the Hopper's baseball field is completely awesome.

6

Mark

14 Aug 2023

·

Stayed 1 night

A beautiful spot across from Grasshopper Stadium. The hotel is nice with accommodating staff, but the workout facilities and room are a little beaten around the edges. There is no shower soap in the dispenser, the rug is frayed where it meets the floor, grout missing in the shower stall, no towels in the gym, and the equipment is in non-working condition. Nice breakfast but doesn't overcome its many shortfalls.

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Cleanliness

Many guests describe the hotel and rooms as clean. A smaller number reported lapses such as missed cleaning, dirty shower curtains, hair in showers, or worn bathroom finishes.

Related guest reviews

10

Tomecker

17 May 2025

·

Stayed 1 night

The hotel was perfect! Clean room clean pool as well. Staff was friendly and helpful. Great parking.

10

Julie

7 Aug 2025

·

Stayed 2 nights

This was a great hotel for what we needed. Spacious and clean. It always smelled clean no matter where we were in the building. The staff was exceptionally kind and helpful. The breakfast ladies kept things clean and always full and coffee hot and were just all around nice. We will definitely stay again if ever in the area.

10

Charity

29 Apr 2025

·

Stayed 1 night

Stayed multiple times. Always friendly staff and clean rooms.

10

Virginia

24 Aug 2025

·

Stayed 1 night

The front desk employees working there were wonderful. If there was an issue, they would investigate and handle it. I wish I would have gotten her name.. but she was working so hard and remained so polite the entire time. All of the employees i encountered were so nice. The room was large and very clean. The area was very accommodating for me and my small dog. I felt safe taking my dog out for late night potty break. I really appreciated the dog release area at the front of the location. I will stay at this location from now on. Great service! Don’t think about it… just book here. You won’t regret it.

6

Crystal

26 Feb 2025

·

Stayed 1 night

The room was fine. However, the bathroom more specifically the shower curtain was dirty and had multiple stains that looked like mold. In addition, the bathroom obviously had been painted or something and there were three spots were the paint was either peeling off or patched poorly.

8

miriam

2 Sept 2023

·

Stayed 1 night

Hotel is nice. When we stayed there’s only 1 elevator that’s working which makes it very inconvenient. The pool is so small so we didn’t even end up trying it. The shower could be cleaner.

2

Amber

27 Mar 2024

·

Stayed 3 nights

Room had not been cleaned due to the biohazardous “object” my child found left behind by a previous guest. Clearly this room had not been cleaned due to the location and obviousness of the “object” had to move rooms after getting unpacked and settled, next day they turned water off 12-9:30 pm. Absolutely horrible stay. They did make things right with the first issue but then I couldn’t shower or flush the next day. Very disappointed because I travel every week for work and typically have good stays with Hyatt but this Hyatt in downtown Greensboro was far from ok!

10

Joanne

18 Feb 2023

·

Stayed 1 night

We stopped in Greensboro on a long road trip and wanted a place that was secure, clean, and allowed dogs. We were really happy we located Hyatt Place and spent a night there. Is is well located and incredibly clean with spacious and comfortable rooms. The hotel and parking are also very secure. A bonus was taking our dog on a nighttime walk and seeing incredible live music outdoors at a nearby brewery!!

8

David

17 Apr 2024

·

Stayed 5 nights

Overall the experience was great staying here. I would have given a higher rating but found that the cleanliness of my room could have been better. The toilet wasn't as clean as it could've been (scrub under the inside rim) and there was hair in the show that didn;t come from me. Overall good but could've been better.

6

Mark

14 Aug 2023

·

Stayed 1 night

A beautiful spot across from Grasshopper Stadium. The hotel is nice with accommodating staff, but the workout facilities and room are a little beaten around the edges. There is no shower soap in the dispenser, the rug is frayed where it meets the floor, grout missing in the shower stall, no towels in the gym, and the equipment is in non-working condition. Nice breakfast but doesn't overcome its many shortfalls.

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Rooms

Rooms are generally spacious and comfortable with nice city or ballpark views, and many find them quiet. Some report loud or malfunctioning A/C, stiff mattresses, and missing conveniences like in-room microwaves or USB ports.

Related guest reviews

8

Alfrieda

27 Dec 2022

·

Stayed 19,351 nights

No microwave in the hotel rooms, had to heat food up in the dining area. The ice machine on the 3rd floor not working.

10

Micah

6 Sept 2023

·

Stayed 1 night

Great location, spacious room, very quiet, very clean.

10

Rachel

29 Sept 2025

·

Stayed 1 night

The staff was nice and the room was spacious. I wish the cost of the parking was advertised, as i had no idea there would be that additional fee untili was checking in. The parking garage was horrible - could barely fit our van between the post and the next car. Horrible.

8

Paul

21 Aug 2023

·

Stayed 2 nights

Checking my son into college. We stayed two nights. The front desk staff was very friendly. The cleaning staff was attentive. Had a great stay. The only thing that would make it better is to have microwaves in the rooms.

10

Ronald

19 Aug 2025

·

Stayed 1 night

Everything was great except the ac unit was super loud. Thats the only thing i had issues with

10

Kevin

2 Oct 2023

·

Stayed 2 nights

Top to bottom, wonderful property. Gracious, courteous staff, clean, well appointed room--with a killer view overlooking downtown. We'll be back!

6

DON

20 Jan 2024

·

Stayed 1 night

Heating system was too loud. King bed mattress was stiff as a board. Don’t think I’ll be back.

10

Melissa

19 Jul 2025

·

Stayed 1 night

Awesome view and immaculate room. I didn’t know the baseball games were so lit I had a direct view of the game from my room and I was able to explore downtown and walk home safe.

6

Dean-Anna

8 Sept 2023

·

Stayed 3 nights

Staff was polite however the property had issues. My suite’s AC didn’t work, bedding looked dingy/very used, and one out of the two elevators were broken

8

Josephine

16 May 2023

·

Stayed 1 night

The a/c unit was loud every time it came on. It sounded like a lawn mower starting up.

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Service

Staff are frequently praised as friendly, attentive and proactive, resolving issues and creating a welcoming atmosphere. Some reviews note check-in delays or room-type mix-ups, fee confusion, and occasional unprofessional or noisy behavior.

Related guest reviews

6

KRISTINE

10 Jun 2025

·

Stayed 1 night

They wanted to charge us $25 for an early check-in. I never heard of that before. The bed was very comfortable. My friend paid for our parking and they charged me too! I specifically asked them not to and told them that she was paying. Very frustrating!

4

Yvette

20 Feb 2023

·

Stayed 1 night

It took 2 hours to check in due to the prior day being fully booked but not enough staff to clean rooms in time for checkin

4

Leslie

15 Aug 2023

·

Stayed 1 night

If you want to stay in a hotel with amenities stay somewhere else. The front desk is friendly but that is where our experience with Hyatt Place Greensboro stopped working. It was downhill from there. Our room was spacious but needed renovations. There are NO USB ports on the walls or lamps, or even the desk, so be prepared to bring a an outlet brick if you want to charge your phones or laptops. There is no room service, or hospitality service so if you need anything you have to be prepared to go downstairs to get it yourself. The complimentary breakfast bar was pretty good, but watch out for a blonde kitchen staff. She sighed constantly around us and other guests when we were making our plates and made us feel extremely uncomfortable with angry glances. Maybe having a bad day. The tipping point for my husband and I was when we were drinking our coffee and reading the paper and without any mention or courtesy explanation, the kitchen staff turned off the restaurant lights! Breakfast ends at 10am, (and we were finished, but just relaxing with coffee and the paper), but it was 10:07am and some guests were still eating. We were gobsmacked. The least you could do is allow your guests to finish their coffee or for others their breakfast. It was incredibly rude. The hospitable thing to do would’ve been to say, “Hey, just so you know the kitchen is closed, but you can relax and finish your coffee.” For $264 we expected much more, and will never again choose Hyatt Place.

10

Shanta

10 Jun 2023

·

Stayed 2 nights

We arrived Wednesday evening. The bar staff, Ms Pat and another woman that worked Wednesday and Thursday night were excellent. We have the best customer service experience. I was so impressed. We were in town for college visits and selected this hotel. It far surpassed our expectations. The room was clean, the Southern Lady drink at the bar was excellent, the staff was friendly and engaged. We have booked another stay for August. Please in some way recognize this phenomenal team.

10

Virginia

24 Aug 2025

·

Stayed 1 night

The front desk employees working there were wonderful. If there was an issue, they would investigate and handle it. I wish I would have gotten her name.. but she was working so hard and remained so polite the entire time. All of the employees i encountered were so nice. The room was large and very clean. The area was very accommodating for me and my small dog. I felt safe taking my dog out for late night potty break. I really appreciated the dog release area at the front of the location. I will stay at this location from now on. Great service! Don’t think about it… just book here. You won’t regret it.

4

Brian

8 Apr 2025

·

Stayed 1 night

Terrible time checking in. Booked room online for my workers. Check-in person gave my employees a hard time checking in with my credit card that I gave them.

10

Kimberly

1 Apr 2023

·

Excellent customer service and clean. Very pleased with our stay!!

10

Curtis

16 Nov 2025

·

Stayed 2 nights

Thermostat was messed up but the front desk personnel got maintenance on the phone and she fixed it while we were out to dinner. Excellent customer service by far.

10

Luis

24 Apr 2025

·

Stayed 4 nights

My stay at the Hyatt Place in downtown Greensboro was amazing. The staff was great and they were on top of making sure my stay was comfortable!

8

Andrew

10 Jun 2025

·

Stayed 2 nights

Location in downtown, near baseball stadium, is very good. Good breakfast, nicely presented, with many seating options -- outdoors and indoors. Most staff were gracious, thoughtful, and friendly. Have stayed there before and will again. Only negative thing we experienced was on Saturday morning. It did not reoccur on Sunday morning; at least not while I was eating breakfast. On Saturday, a staff member (perhaps head of House Keeping) was seated at a table near the front desk and in the bar/breakfast area with her radio on communicating regularly and loudly with house keeping staff. The front desk staff member also had a radio on as well. House Keepers radioed as each room was ready and clear for check-in. As things were announced on either radio from either end the communication could be heard throughout the main lobby and eating areas. With 2 radios receiving messages, each announcement was multiplied. In addition, the house keeping "manager" was eating at a table that appeared to be one that was supposed to be for guests. All of this was irritating, unprofessional, rude, and just plain noisy.

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Location

Walkable downtown base across from the ballpark and near the Tanger Center, UNCG and restaurants; several guests felt safe. A few found the area very quiet or 'dead' at times, with some nearby construction.

Related guest reviews

8

Johnathan

3 May 2024

·

Stayed 1 night

Downtown next to the baseball field

10

LaMonica

6 Jun 2025

·

Stayed 1 night

Location to UNCG was wonderful.

10

Karen

3 Sept 2024

·

Stayed 2 nights

Great location walkable to restaurants and bars.

10

William

27 Apr 2024

·

Stayed 3 nights

Very pleasant downtown location snuggled amongst modern apartments and across the street from the Grasshoppers ballpark. Nice Greek restaurant down the block as well as food at the hotel. Clean and comfortable rooms. Seemed very reasonable for a prime location and included parking. Breakfast was very acceptable and included indoor and outdoor dining areas.

10

Gary

1 Jun 2025

·

Stayed 1 night

Right across the street from the Greensboro Grasshoppers stadium. Walkable to International Civil Rights Museum (must see!). Desk staff is super friendly. Easy parking, comfy bed, great water pressure and vast breakfast options!

8

Veronica

25 Aug 2025

·

Stayed 3 nights

Nice, quiet, and clean hotel. Pool is small, clean and can watch ballgame across the street Grasshoppers. Area is very quiet, walkable to restaurants.

8

William

19 Aug 2025

·

Stayed 4 nights

The staff were the friendliest ever!!! The shower was great The room was big. It’s in Downtown Greensboro, but you need a car. The downtown is small and very quiet.

10

Joanne

18 Feb 2023

·

Stayed 1 night

We stopped in Greensboro on a long road trip and wanted a place that was secure, clean, and allowed dogs. We were really happy we located Hyatt Place and spent a night there. Is is well located and incredibly clean with spacious and comfortable rooms. The hotel and parking are also very secure. A bonus was taking our dog on a nighttime walk and seeing incredible live music outdoors at a nearby brewery!!

6

Lovella

9 Apr 2025

·

Stayed 2 nights

Average hotel but new. Downtown Greensboro is absolutely dead, so not much to see / do in area unless an actual baseball game is happening at stadium.

10

Rebecca

24 Nov 2024

·

Stayed 1 night

Friendly, great staff. Very clean room. Perfect location with lots of good restaurants to choose from for evening dinner; all within walking distace. We went to a Tanger Center evening performance -- short walk from the hotel!

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Dining

Breakfast feedback is mixed—many enjoyed the free, varied options, while others found quality or replenishment inconsistent and items sometimes unavailable. On-site dining and bar options exist but can be limited or closed at times.

Related guest reviews

2

Jonathan

10 Jun 2024

·

Stayed 1 night

Terrible experience. Paid for a room with view and staff said they don’t have that yet I paid extra for it. Staff and front desk unpleasant and unhelpful. Breakfast next day was the worse of any hotel property I have been to. Out of coffee, eggs, sausage , french toast, plates, take out coffee cups. I am not exaggerating about this property. I choose this due to what was described and closeness to event. Poor choice.

8

Sean

22 Apr 2025

·

Stayed 1 night

This was the first Hyatt we had stayed at in quite a while. The location was great, it was nice having parking as well. The hotel was very nice, the beds were comfortable. The breakfast was MEH at best. It was not very good and it was not just me as many people were throwing theirs away. They definitely need to update that. The pots were so hot I burnt my hand trying to take the lid off. The large bowls of yogurt and fruit should be replaced with individual servings. Not a deal breaker, but definitely worth noting. The staff was very friendly. Also we had the option of checking in early but we did not realize there was a $25 charge until after we did it.

10

Julie

7 Aug 2025

·

Stayed 2 nights

This was a great hotel for what we needed. Spacious and clean. It always smelled clean no matter where we were in the building. The staff was exceptionally kind and helpful. The breakfast ladies kept things clean and always full and coffee hot and were just all around nice. We will definitely stay again if ever in the area.

8

Kyle

19 Jan 2025

·

Stayed 4 nights

Everything was perfect except the food. Breakfast is ok, but convenient. Late night burger was bad.

6

LINDA

16 Nov 2024

·

Stayed 2 nights

How do you call that a bar or a restaurant? No signs to say where or what the Placery was?! Certainly not a dining experience! Staff very inadequate with regard to making cocktails. Breakfast on Friday very sparse - better selection on Saturday

10

Lisa

24 Feb 2024

·

Stayed 1 night

Great staff wonderful breakfast and coffee included! Nice large room and shower!

10

Nicole

5 Jul 2023

·

Stayed 1 night

Great place to stay right in Greensboro across from the ball field. Pool was great! Breakfast was great, only downside is that the kitchen was not open so there were no food options and everything closes by 10!! Be sure to get food early.

6

Patricia

21 Jul 2025

·

Stayed 1 night

The fact that you charge for parking is ridiculous and your breakfast options are of poor quality for a Hyatt property.

8

Joseph

10 Jun 2024

·

Stayed 2 nights

We enjoy the view from the suits. This hotel is very convenient to all our family down in NC. The staff is always pleasant and very helpful. The only thing is the breakfast was disappointing this stay as the food was not refilled timely and if you weren't down early enough, most things were empty. All in all, this is a friendly, clean and welcoming hotel.

8

Ericka

21 Aug 2025

·

Stayed 1 night

Beautiful views and excellent customer service. Also breakfast was delicious. Not just waffles and cereal. They have a full spread with lots of choices.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$165
February	US$188
March	US$189
April	US$218
May	US$199
June	US$228
July	US$176
August	US$182
September	US$197
October	US$244
November	US$173
December	US$165

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $282	17 $233	18 $481	19 $331
20 $246	21 $256	22 $237	23 $188	24 $191	25	26 $325
27 $168	28 $189	29 $189	30 $189

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $210	3 $183
4 $171	5 $172	6 $164	7 $177	8 $183	9	10
11 $143	12 $175	13 $200	14	15 $305	16 $423	17
18	19 $342	20 $255	21 $180	22 $182	23	24
25 $159	26 $159	27 $159	28 $159	29 $394	30	31

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed (View)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room (2 Queenbed & 1 Sofabed)

Room, 1 King Bed with Sofa Bed (Speciality)

Room, Multiple Beds (2 Queen Beds, Sofa Bed, & View)

Room, 1 King Bed (View)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Greensboro Downtown

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Prices for upcoming dates