Name: Hyatt House Orlando International Drive
Address: 5374 International Drive, Orlando, Florida, United States of America, Orlando, Florida, US
Price range: US$103–US$251 per night
Rating: 8.67

What guests think

Travellers describe Hyatt House Orlando International Drive as a clean, modern, and conveniently located base near Universal, with friendly staff, free parking, and a complimentary hot breakfast that many find generous, varied, and family-friendly.

Rooms are large and apartment-like with kitchenettes and comfortable beds, though some guests report loud air-conditioning, weak shower pressure, finicky door locks, and occasional hallway noise. Service is widely praised as warm and helpful, but there are reports of rude or unhelpful front-desk interactions, reservation mix-ups, and missed wake-up calls, with maintenance requests generally handled promptly. Facilities win points for free parking and security, yet the small pool lacks ambiance, the shuttle schedule can be inconvenient or inconsistent, and the bar/restaurant has been closed or awaiting licensing in several stays. Expect a clean, roomy, value-minded stay close to the parks, with minor service or facility hiccups possible.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking and visible security are appreciated. Several reviews note a small pool with limited ambiance or hours, a shuttle with limited or inconsistent timings, and a bar/restaurant closed or awaiting a license; gym mentioned positively.

Related guest reviews

10

SONIA

14 Oct 2025

·

Stayed 4 nights

Staff was friendly and very helpful. Housekeeping did an excellent job. Ample free parking where allot of the hotels in the area charge you a fee. Breakfast was also free and great with a variety of choices. Five (5) stars all the way.

10

Canon

1 Aug 2025

·

Stayed 5 nights

gr8 value for money free parking kitchen laundry free breakfast big beds incl. sofa bed clean

8

Vincent Paul Di

14 Oct 2025

·

Stayed 3 nights

Shutles to and from parks was not what was advertised.

10

steve

8 Nov 2025

·

Stayed 3 nights

Clean hotel and room. Pool hours could have been longer. Dawn to dusk so when the sun sets at 5:30 it’s closed.

10

Omer

30 May 2025

·

Stayed 3 nights

The free parking and continental breakfast with a lot of options is a huge plus. Many resorts charge for parking and don't include them in your stay so lots of savings there. The room was very clean and cold upon arrival, I did not need to wait for the room to cool down. Ideal location next to Epic theme park which was the reason we decided to stay here, which took us less than 10 minutes to drive to. We did not use any of the on site amenities but enjoyed this quiet, clean, and updated hotel.

10

Ilich

8 Oct 2025

·

Stayed 2 nights

Pool area is ultra small. Gym is good size. PARKING is still free. The Hyatt House at Universal charges for parking so this os a great alternative. But at night areas a little shaddy. Wouldnt leave anything in the car. Everything is new and clean. Kitchens have all you need to make or heat up food. 10 mins from Universal Studios.

8

Jeff

14 Nov 2025

·

Stayed 3 nights

Breakfast and free parking and price were the key reasons why I pick this stay, but really impressed when the updated look and fixtures. Mattress was firm and pillows very supportive. My issue was the door latch was hard to open and the door didn’t close and latch without some force. Heat & A/c in each room was noisy

10

Laura

15 Sept 2025

·

Stayed 3 nights

Our stay was great! Everything was clean and towels were replaced daily. My only complaint would be running out of toilet paper in our room. Having an extra roll or 2 would have been good. We took the shuttle to Universal only the first day. The times aren't the most convenient in the evening. Breakfast was a good selection. Unfortunately, it was quite busy. Items ran out quickly.

10

Brenda

24 Jul 2025

·

Stayed 2 nights

I loved that the hotel has free parking! Clean, spacious, comfortable rooms, great environment. Definitely will come back. Only downside is the pool is a little small and depressing from the rest of the hotel. But other than that I loved it:)

2

Lisa

11 May 2025

·

Stayed 1 night

The property advertises to have a restaurant and bar . Neither are open . They don’t even have a license to operate a bar . The kind gentleman at the from desk refunded us

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Cleanliness

Most guests find the hotel and rooms very clean and well maintained. However, there are recurring reports of pests (cockroaches/bugs), occasional odors, and sporadic housekeeping misses.

Related guest reviews

10

Laurice

11 Jan 2026

·

Stayed 3 nights

Staff was wonderful and friendly. There was a random cockroach when we first checked in and the room smelled a bit like urine but the room was nice and clean otherwise. Breakfast staff was very friendly and kept the food fresh and full. They varied the offers a little each day so that was nice. Location for universal was really great!

10

Abby

8 Dec 2025

·

Stayed 1 night

Everything was immaculate!

8

Nora

10 Oct 2025

·

Stayed 4 nights

Didn’t use pool located in parking lot Lol! Clean, quiet, comfortable bed. However, I got 10 bug bites in bed first night so we purchased bug spray & sprayed room & bed and the rest of our stay was bugless. Vanity in bathroom had no counter space & barn door to bathroom kept sticking. Otherwise, everything OK but my bug bites still itch!

2

FABRICIO

15 Aug 2025

·

Stayed 4 nights

Room with bed bugs

10

Jose Francisco

23 Aug 2025

·

Stayed 6 nights

We stayed in a one bedroom suite and it was spotless clean. Very spacious. The bed was wonderful. Great place to return to after a long day out in the warm weather. Complimentary breakfast was also great. A little busy but always found a table to sit down and eat. Staff were friendly and accommodating. Location of the hotel is very convenient regarding Universal Parks and shopping malls. There were also many dining options. Would definitely stay again.

8

Steeve Simon

18 Aug 2025

·

Stayed 3 nights

The hotel was nice, the breakfast was generous, and the room was spacious. However, the room cleaning wasn’t done properly.

10

Scott

7 Jan 2026

·

Stayed 1 night

Room was big, spotless, and more than we expected!! We will definitely be back!!

10

erwin

18 Nov 2025

·

Stayed 1 night

It was an excellent choice to stay at the Hyatt House in ORL. The room was immaculate and the staff was so accommodating. We are definitely coming back.

2

Glenn

26 Aug 2025

·

Stayed 1 night

We found a human tooth on our lamp near the bed side. The fact that the cleaning staff didn't see it and clean it up is a concern. Plus that was a huge turn off and we lost trust of how clean the rest of the room would be. The staff were great and the facility is awesome. But all of that went to the side because of the human tooth spotted on a lamp in the second bedroom.

2

Jennifer

23 Aug 2025

·

Stayed 4 nights

There were roaches in the room

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Rooms

Suites are spacious and apartment-style with kitchenettes and comfortable beds; Wi-Fi is reliable for some. Downsides include loud AC, weak shower pressure, some door-lock or maintenance quirks, and occasional hallway noise.

Related guest reviews

10

Heba

18 Jul 2025

·

Stayed 4 nights

Hotel was a great option for our family trip, universal attractions not more than 15 mins away, there are shops close by, Walmart not too far. Suite was nice size with kitchenette, full fridge, microwave, dishwasher and stove top. Beds were comfortable, bathroom clean, rooms are modern looking. Breakfast had great options… eggs, potatoes, pancakes, cereal, assorted bread, fruits etc…and it’s offered at good times. 7:30-9:30am. So you have enough time to actually eat! Free Parking, so it’s great if you have a rental. Kids had a great time…would definitely come back here.

10

Myriam

15 Nov 2025

·

Stayed 5 nights

Was very nice, near to Universal and Outlet. Very confortable room with livin area and small kitchen well equipped; and staff very friendly.

10

Zhixi

30 Sept 2025

·

Stayed 8 nights

Room is wide and comfortable, nice breakfast, convenient transportation. Good choice for traveling.

10

ENZA

1 Aug 2025

·

Stayed 3 nights

Staying at this hotel was truly a wonderful experience. Super clean, maintained, and beautiful. Our suite was perfect, felt like being in a home with a kitchen and amenities. Breakfast was delicious, with hot items changing daily. Eggs, waffles or pancakes, potatoes, sausage or bacon. It was very pleasant. Beds super comfy, accommodating staff. Hands down, a fantastic experience. We will definitely be staying there again and highly recommend you do too.

10

Dayana

16 Aug 2025

·

Stayed 1 night

It's like an apartment...fully stacked kitchen. Great for families on a budget for eating out. Bathroom spacious. Great layout

10

Christina

8 Jun 2025

·

Stayed 2 nights

Huge, clean, & comfortable room. We got the 2 bed room with sofa bed and it was bigger than some apartments. Fully stocked kitchen too. Really great free breakfast buffet too. Very close to theme parks & plenty of parking. Definitely staying here again.

8

CADMIEL

15 Dec 2025

·

Stayed 3 nights

Great room design, spacious, and very clean. The door lock was difficult to handle (mechanism was stuck). Friendly staff, very courteous, and very willing. Continental breakfast very traditional, decent quality, but limited. Overall, I would definitely return.

10

Simon

7 Nov 2025

·

Stayed 1 night

Great location, the room was huge and had everything we needed in it. Will definitely stay here again when we come back

8

Maryann

11 Aug 2025

·

Stayed 2 nights

i could have given 5 stars if not for the low water pressure in the shower

10

Chantal

19 Sept 2025

·

Stayed 6 nights

Amazing hotel with great rooms and reliable Wi-Fi. I had a very nice 6-night stay and honestly cannot say a bad word about the hotel or its services. The location is perfect, and it’s a wonderful place to stay. The air conditioning works really well, though it could be a little quieter. Overall, a very pleasant experience!

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Service

Staff are frequently described as friendly, welcoming, and responsive, with quick follow-ups on requests. A minority report rude or unhelpful front-desk interactions, reservation/billing issues, and missed wake-up calls.

Related guest reviews

10

Jasmine

19 Nov 2025

·

Stayed 1 night

Everything was amazing! Kyle at the front desk made the stay worth while, he had a lot of great recommendations.

8

Eric

24 Dec 2025

·

Stayed 5 nights

breakfast was fresh. We asked for a wake up call every day and on 3 of those days, we did not receive the call on time. Fortunately, we woke up on our own at the appropriate time.

8

Thomas

10 Jun 2025

·

Stayed 3 nights

People were pleasant room wasn’t ready at check-in time

10

paul

28 Jun 2025

·

Stayed 3 nights

Staff and security were friendly and incredibly helpful (thank you for the early check-in ... we were exhausted!). Rooms were wonderful, spacious, and clean. Breakfast exceeded all expectations. Perfect stay for our Disney/Epcot adventure. Recommended!

8

Shanta

29 Apr 2025

·

Stayed 4 nights

The staff were excellent. Every time we called for something the staff took care of it and then followed up with a call to confirm that someone came.

10

Norlisa Ayala

1 Sept 2025

·

Stayed 3 nights

Excellent service from the staff

8

Robin

6 Jan 2026

·

Stayed 3 nights

Started off terrible. The lady who checked us in was very rude and had a lot of anger in her look and tone when speaking to me. But after 2 hours, the manager finally checked us in and was very accommodating and after that, everything went well and no more issues. Even the lady who checked us out was very polite and pleasant. Only the first lady who checked us in, well actually, she never checked us in, she just took up two hours of our time until the manager checked us in. she was just extremely rude and disrespectful to us, she does not belong in customer service at all.

10

Ronaldo

15 Dec 2025

·

Stayed 5 nights

The room was spotless, everything working perfectly. The staff was very courteous: the breakfast team, the cleaning teams (all). A special mention for Atia and Giselle, the front managers that made our stay even more pleasant as they were always in great mood and catered for our requests always with a smile! We will always return to this Hyatt House when we'll be back in Orlando - excellent.

4

Esperanza

14 May 2025

·

Stayed 1 night

Disappointed with My Stay – Poor Customer Service and Reservation Issues I booked and paid for my room at Hyatt House through Expedia, expecting a smooth check-in process and the room I reserved. Unfortunately, that was not the case. Upon arrival, I was charged again for a completely different room—one that was smaller than what I originally booked. No one confirmed my reservation number, and they didn’t even check my ID at check-in. I had to go back down to the front desk to ask why I was placed in a different room and why there was an additional charge on my card. I showed proof of my Expedia booking and payment, but I received no apology, no courtesy upgrade, no complimentary offer—nothing. The staff was unprofessional and seemed unbothered by the situation. This experience was frustrating and disappointing, especially coming from a brand like Hyatt. I expected much better communication and customer service. I will think twice before booking here again.

6

Ngoc

20 Sept 2025

·

Stayed 3 nights

Staff is not helpful

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Location

Very convenient to Universal and International Drive with dining and shopping nearby. A few guests felt the surrounding area looked a bit shabby or sketchy.

Related guest reviews

10

Ivan

31 Jul 2025

·

Stayed 3 nights

It's very central for everything in Orlando

10

Laurice

11 Jan 2026

·

Stayed 3 nights

Staff was wonderful and friendly. There was a random cockroach when we first checked in and the room smelled a bit like urine but the room was nice and clean otherwise. Breakfast staff was very friendly and kept the food fresh and full. They varied the offers a little each day so that was nice. Location for universal was really great!

10

Cheryl

10 Jun 2025

·

Stayed 4 nights

Location to shopping

10

Michele Saavedra

13 Oct 2025

·

Stayed 1 night

Great location to Universal and fresh property just off the interstate. PERFECT for families traveling to nearby attractions. Everything you need to get your day started off right without having to leave the property. Walkable options for dining off property. Staff appeared to enjoy the energy, not overwhelmed by the morning hustle and bustle. Would recommend business travelers avoid if kids, minivans and sugar fueled/ theme park combustible joy is not your vibe.

8

Diego

15 Oct 2025

·

Stayed 4 nights

This hotel is clean with nice staff. Really Close to all universal parks. Would recommend and would stay again

10

Anita

27 May 2025

·

Stayed 4 nights

Location is excellent

10

Ilich

8 Oct 2025

·

Stayed 2 nights

Pool area is ultra small. Gym is good size. PARKING is still free. The Hyatt House at Universal charges for parking so this os a great alternative. But at night areas a little shaddy. Wouldnt leave anything in the car. Everything is new and clean. Kitchens have all you need to make or heat up food. 10 mins from Universal Studios.

10

Niberto

13 Jul 2025

·

Stayed 1 night

Great location

8

Sherry-Ann

8 Oct 2025

·

Stayed 3 nights

Really great hotel located on International Drive. Lots of walkable options for shopping, activities and dining nearby. The hotel was really clean and I was impressed with the kitchenette, which is perfect for a family with young kids.

10

Hai H

18 Sept 2025

·

Stayed 4 nights

Clean place. Nice staff. Great location if visiting Universal Orlando

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Dining

Complimentary breakfast is a highlight for many, with hot items and some day-to-day variety. Others found it crowded, average, or sometimes cold/limited, and the on-site bar/restaurant was not operating.

Related guest reviews

8

Mirna

19 Jul 2025

·

Stayed 5 nights

The breakfast every day eggs and pancakes cold

10

Yamiletsie Cruz

10 Sept 2025

·

Stayed 3 nights

This hotel was great! Its buffet breakfast was definitely a plus!!! Room was clean and neat. Service was good. Would stay here again!

10

Natalia

29 Sept 2025

·

Stayed 4 nights

10/10 will definitely return to this hotel. The room was big and spacious, clean, comfortable. A bit like having a mini house :) The breakfast was very good, a variety of items daily. I liked that they changed the options daily so one day we got bacon next day we got sausages, it was delicious too. Staff were very helpful and accomodating, thank you to Ms. T. Thomas for her professionalism, hospitality and kindness. Checkin was smooth. No issues.

10

ashley

22 Sept 2025

·

Stayed 2 nights

Overall it was great, could have been a bit cooler in the room at night but overall no problems. Breakfast was great, lots of options.

8

Aykut

29 Oct 2025

·

Stayed 4 nights

Overcrowded breakfast. Very little space for such population.

8

HENRIQUE

30 Jun 2025

·

Stayed 3 nights

Breakfast is very poor, lots of oil food, should improve to have the guests to return, all the rest was great like cleanliness, spacious rooms and superb location.

8

George

2 Sept 2025

·

Stayed 1 night

Need more variety for breakfast. No sausage links? The new smell in the gym not very accommodating. Shower pressure could use a bit more pressure

10

Ebony

7 Sept 2025

·

Stayed 2 nights

The breakfast was great. Not continental. It was nice having a good hot breakfast every morning before going to the theme parks.

10

Laura

15 Sept 2025

·

Stayed 3 nights

Our stay was great! Everything was clean and towels were replaced daily. My only complaint would be running out of toilet paper in our room. Having an extra roll or 2 would have been good. We took the shuttle to Universal only the first day. The times aren't the most convenient in the evening. Breakfast was a good selection. Unfortunately, it was quite busy. Items ran out quickly.

2

Lisa

11 May 2025

·

Stayed 1 night

The property advertises to have a restaurant and bar . Neither are open . They don’t even have a license to operate a bar . The kind gentleman at the from desk refunded us

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$160
February	US$193
March	US$170
April	US$170
May	US$146
June	US$146
July	US$136
August	US$109
September	US$120
October	US$146
November	US$159
December	US$166

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $128	17 $142	18 $191	19 $167
20 $108	21 $109	22 $207	23 $109	24 $109	25 $183	26 $251
27 $109	28 $109	29 $109	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $136	3 $136
4 $103	5 $103	6 $103	7 $103	8 $111	9 $160	10 $217
11 $135	12 $135	13 $168	14 $175	15 $183	16 $135	17 $135
18 $143	19 $134	20 $127	21 $134	22 $117	23 $163	24 $230
25 $119	26 $127	27 $127	28 $134	29 $111	30 $127	31 $127

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom (2 Queenbed & 1 Sofabed)

Suite, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Condo, 2 Bedrooms (2 Kingbeds, Condo)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, 1 King Bed, Accessible (Adapted Shower)

Suite, 2 Bedrooms (1 Kingbed & 2 Queenbeds)

Room, 1 King Bed

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Orlando International Drive

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Prices for upcoming dates