Dhawa Yura Kyoto

The king bed was just two beds pushed together, so we kept on falling through the crack and every hour we'd have to get up and push the beds back together. The bathroom was great; the eco friendly environment great. The complimentary cocktail was a great touch, but the bar closes quite early, we never had a chance to come back to it. The staff was great!

Staff was very helpful. Thanks

We stayed for five nights, initially booking a Classic Queen room. While well-presented, it felt quite compact, so we spoke with the staff and were able to upgrade for a reasonable fee, which made a noticeable difference to our stay. The location is excellent—very close to both subway and train lines, making it easy to get around and explore other areas. Housekeeping could be more consistent. On one occasion, the body wash wasn’t replaced, though it was delivered within a minute after calling reception. The floors also didn’t always appear to be properly cleaned, which is an area that could be improved. The room was well-equipped with dressing gowns, pyjamas and slippers. Items such as an iron weren’t provided in-room but were brought up quickly when requested. What truly stood out was the reception team. They were exceptional throughout—welcoming, efficient and genuinely helpful. It’s rare to see service at this level done so consistently well. Overall, we enjoyed our stay and would recommend it to others.

Great location and excellent staff. Pleasant western style breakfast. The bar has extensive selection and desert cafe is also good. Noon check out time is a great plus.

Overall rating this hotel poorly for a number of reasons. First and most importantly the beds. Mattresses were way too soft or overused and sleeping there started causing back issues by day 3. We did ask the staff and they were helpful trying to fix the situation and although it improved (they changed the mattress pad) it was still uncomfortable. So if you don’t like soft or sunken mattresses I would avoid. Second is location. Location is fine in terms of how close it is to some tourist attractions but it is one the outer edges of the “nice” area and the neighborhood feels less inviting. It’s good if you want a bit of quiet but not ideal otherwise. The good: Staff like always in Japan was amazing. Rooms are cute and pretty, albeit small. Property is overall clean and cozy.