Is parking available at the property?

Free self-parking is available on-site.

Is breakfast offered, and what type is it?

Full breakfasts are available daily for a fee of approximately USD 16 per person.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 4:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities.

What is the property's location in relation to key landmarks?

The hotel is located 0.6 miles from Delta State University and approximately 32 miles from Greenville, MS (GLH-Mid Delta Regional Airport). Nearby attractions include the Martin and Sue King Railroad Museum (0.2 miles) and the Grammy Museum Mississippi (0.7 miles).

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for free stay is not specified.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs or rollaway beds, with a fee of USD 25 per day for rollaway beds. The maximum number of extra beds allowed is not specified.

Cotton House, Cleveland - Boutique Hotel Stay

Average nightly price at Cotton House, Cleveland, a Tribute Portfolio Hotel by month, last 12 months (USD)
Month	Average price
January	US$173
February	US$174
March	US$173
April	US$191
May	US$189
June	US$183
July	US$189
August	US$182
September	US$194
October	US$220
November	US$189
December	US$175

What guests think

At Cotton House, Cleveland, a Tribute Portfolio Hotel, guests praise clean, modern rooms, friendly staff, a walkable downtown location, and on site dining and bar, while noting housekeeping lapses, occasional maintenance issues, and limited in room amenities.

Many consider it the top option locally, with a lively atmosphere and quiet nights for rest. Dining and drinks receive frequent compliments, though several reviews mention uneven restaurant service and that breakfast is not included. Overall, expect a stylish downtown boutique stay with strong fundamentals and occasional lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and on-site restaurants are highlights, and parking is generally easy.

Related guest reviews

10

Austin

29 Sept 2024

·

Stayed 1 night

Nice room. Great area. Roof top bar was nice, little pricey though.

10

Josh

8 May 2023

·

Stayed 2 nights

The hotel was very nice. Especially enjoyed the rooftop bar.

10

Parke

10 Jun 2024

·

Stayed 2 nights

My wife and I really enjoyed the place. Very near where we had to be for the weekend. Cool looking. Nice atmosphere upstairs/rooftop.

8

Shannon

12 Aug 2024

·

Stayed 2 nights

parking is away from hotel.

10

Trenton

11 Apr 2023

·

Stayed 1 night

Very nice and spacious rooms. Easy access to parking and door. Very friendly staff. Nice town.

6

Sandra

1 Nov 2024

·

Stayed 1 night

Restaurant and bar under construction. Staff less than helpful.

8

Marc

6 Jul 2024

·

Stayed 1 night

Easy check-in and a great night's stay. Plus the roof-top bar is cool.

10

Carla

11 Nov 2025

·

Stayed 1 night

The bar had a nice selection. I had the lemon pepper wings with fries and a blueberry margarita made just right!

8

Azalia

17 Jun 2025

·

Stayed 4 nights

The property is in a perfect location for Cleveland, MS. It's a lovely hotel with equally lovely staff. Great rooftop bar. Good food menu and nice restaurant with a cool vibe. The fitness room is smaller but nice and worthwhile. It's a good hotel. Rooms are well designed. Housekeeping staff was very good on our stay there. What is truly needed here is an A-1 housekeeping Manager. The Cotton house has all of the potential to get easily to a 4.5 star rating, they just need to be more honed and precise in housekeeping details. This hotel is the best no doubt in the area and I am pretty fastidious and it worked well for me. Do go!

10

Shannon

23 Sept 2023

·

Stayed 1 night

Beautiful area. Very nice hotel. Convenient to shops and restaurants. Love the roof top bar!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the property and rooms as very clean, but several report lapses such as poorly cleaned bathrooms, dust or debris, and linens or fixtures needing attention, with occasional slow follow-up.

Related guest reviews

6

Jannie

5 May 2025

·

Stayed 2 nights

I was in Indianola Mississippi for a conference but didn’t find any hotels to my liking so I booked here even though it was 35 minutes farther from the conference. Checked in after conference at about 10:30 and the lady at front desk had an open beer by computer. I know it’s a small town but this isn’t expected at a nice hotel. I was displeased by my room not being tidy. The bathroom shower wasn’t clean and the soap dispensers weren’t filled. I even left wash cloth over faucet to see if she would come in and clean but she/he didn’t. I even checked out a day early loosing money but couldn’t stay another night. The hotel is beautiful. The staff needs to drink alcohol on their off days and housekeeping staff must clean showers.

8

Susan

25 Feb 2024

·

Stayed 5 nights

We stay at this hotel every year. This year the cleanliness of the hotel room was not good. Did not appear that it was cleaned much at all. Everything had a layer of dust on it, floor still had crumbs of cookie on it, dirty Kleenex on the bathroom floor, black specks on sheets..they need a bit more quality control.

6

Natia

12 Jul 2023

·

Stayed 5 nights

I like the flooring in the rooms. It’s not carpet - which is great for someone with dust mite allergies. I stayed at this property twice in the last 3 months and there was debris on the hallway floors for a couple of days both times until I informed a member of staff. The elevator buttons and floors also needed to be cleaned.

10

April

12 Jan 2026

·

Stayed 1 night

Cute hotel. Room was clean.

2

Jessica

17 May 2025

·

Stayed 1 night

I didn’t like that I found that the bathroom wasn’t clean as if should have been. I found residue from someone on the seat of the toilet. I did tell the front desk. It took several days be I got any response. I don’t like the

10

Timothy

29 Aug 2025

·

Stayed 1 night

Extremely clean, well kept hotel

10

Christi

26 Jan 2025

·

Stayed 1 night

Decided to stay in Cleveland at the last minute. Staff was very helpful in getting us situated. Room was clean and updated - NO CARPET IN THE ROOM - always makes it seem cleaner.

8

Haleigh

13 Jun 2025

·

Stayed 1 night

Probably the nicest option in Cleveland. It wasn’t dirty, but it wasn’t the cleanest place I’ve stayed. Bathroom could use some more attention to detail on the cleaning, but that’s with high expectations, as people should have for the price of the stay there.

10

GEORGE

30 May 2024

·

Stayed 1 night

The rooms were very nice and clean. We couldn't hear anyone else on our floor or the floor above us. The staff were very accommodating and friendly

10

Kamario

25 Dec 2025

·

Stayed 1 night

Nice clean hotel!

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Rooms

Rooms are generally spacious, comfortable, quiet, and contemporary, with many appreciating hard floors. Downsides include missing extras (often no microwave and sometimes no fridge or bathtub), variable bed comfort, and occasional maintenance or climate-control issues.

Related guest reviews

10

Bobbie

29 Jan 2024

·

Had a great stay. Loved the property and amenities. Very large rooms.

8

Robert

29 Dec 2024

·

Stayed 2 nights

I stayed there under two separate reservations. During my first stay, the room air conditioning and heating was not working properly. Thankfully the temperature during Christmas average around the 60s, so the room was not too uncomfortable. Other than that, it was a pleasant experience.

10

Aimee

4 May 2024

·

Stayed 2 nights

Beautiful modern hotel in a walkable area in the heart of downtown Cleveland. The room furnishings were very nice and staff were also helpful and pleasant.

6

mallory

14 Jul 2025

·

Stayed 2 nights

The beds in our hotel room are so uncomfortable. For the price we paid, we were expecting to have a luxury stay at what we thought was a luxury hotel.

10

Jennifer

31 Dec 2025

·

Stayed 1 night

Room was perfect!

10

Aimee

19 Jun 2025

·

Stayed 3 nights

The Cotton House is a modern hotel with very friendly staff and is located within walking distance of several restaurants and shops along Cotton Row. Our room was very spacious and comfortable.

10

Susan

21 Feb 2023

·

Stayed 4 nights

Room and bathroom was nice and spacious. No microwave or fridge so come prepared with cooler. Had some difficulty with staff getting my reservation corrected. Had to call three different times to speak with someone until finally someone got it correct. Great restaurant to dine at if you wish!

10

Trenton

11 Apr 2023

·

Stayed 1 night

Very nice and spacious rooms. Easy access to parking and door. Very friendly staff. Nice town.

8

Jasmine

5 Mar 2025

·

Stayed 1 night

Stayed here for business. Phenomenal hotel. Love the idea of the card in elevator. Decor was beautiful. Also, had a restaurant on the first floor. Only negative was to pay that much with no microwave.

6

Gina

11 Sept 2025

·

Stayed 1 night

The room was clean but didn’t have any extras. The check in was easy and very friendly. We didn’t have any coffee or cream and sugar in the room. The only disappointment was no bathtub just a shower. Overall it was very pleasant

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Service

Staff are frequently described as friendly, welcoming, and accommodating. However, multiple reviews cite unhelpful or rude front-desk interactions, slow or missed housekeeping service, and poor follow-up on issues.

Related guest reviews

4

CHARLES

9 Sept 2023

·

Stayed 1 night

THE PROPERTY IS O.K. FOR CLEVELAND, MS. THE PROBLEM IS THEY WILL NOT CLEAN YOUR ROOM IF YOU DON'T ASK THEM TO DO IT THE NIGHT BEFORE. BUT NO ONE TOLD US WHEN WE CHECKED IN.

4

Fern

10 Aug 2025

·

Stayed 2 nights

I’m so disappointed with our stay in this hotel. We had stayed here before and it was good but this time it has deteriorated. The staff are unfriendly and a lot of things didn’t work. First, the door lock didn’t work very well, it gets jammed sometimes. Then there were no toiletries in the bathroom, except for a bar of soap and lotion. I had to request for shampoo, conditioner and body wash. The phone in the room wasn’t working. The safe wasn’t working. Also there was no hairdryer and it took a while for them to deliver one. On our second day, no foot towel was provided and all the towels were just placed on the counter and not hanged. When I mentioned it at the front desk, she said they don’t hang towels. Isn’t this supposed to be a 4 star hotel? The service is really lacking at this place. They’re minor stuff but it makes a difference between a 4 star and a 3 star. Even a 3 star hotel has better service than this one. This is more like a 2 star.

2

Marcus K

28 Dec 2022

·

Stayed 1 night

Night staff is very rude

6

Jake

15 Jan 2023

·

Stayed 19,370 nights

Front desk people act annoyed to help with anything. I’ve asked to have my room cleaned three times this week, every time I ask they act bugged and say yes but then it never happens. I’ve stayed here for work nine full weeks in the past and will question if I ever stay here again.

10

Billy

22 Dec 2024

·

Stayed 1 night

The staff is always very nice, cordial, and accommodating. Love the restaurant up top. It’s located in the heart of the downtown. I’ve had multiple stays, and the quality is consistent. Being a Marriott rewards member…it makes me proud this hotel is in the family.

4

Ronnie

26 Aug 2024

·

Stayed 3 nights

I was there for 3 days never got service had to go to front desk to get my own towels. We call GM he said the sheet said housekeeping did it never check video or check to see if the housekeeper went in with key card. Didn't offer any solution be told front to kick my Lady if see came back and said anything. Worse stay I've ever had at a supposedly top tier Hotel in Cleveland Ms.

10

Kaleigh

15 Nov 2025

·

Stayed 2 nights

The room was wonderful, staff amazing and welcoming! We will stay here again!

8

Lucy

5 Oct 2023

·

Stayed 1 night

I felt the front desk people were not that friendly. Not really willing to help us. There was a young man and a young girl. Maybe they could use some training.

10

Ebony

1 Oct 2024

·

Stayed 1 night

The staff was amazing!

10

Latoyia

16 Dec 2025

·

Stayed 1 night

Everything about my stay was great from start to finish. Friendly staff, clean room, and comfortable beds. Looking forward to staying again in the near future.

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Location

Central, walkable downtown setting with easy access to shops, restaurants, and local events. A few note parking can be off-site or affected by roadwork, and some found it far from other regional destinations.

Related guest reviews

10

Rowena

12 Oct 2025

·

Stayed 2 nights

Nice location central location within the city. Was quoted one price but was charged another price and was told to contact Expedia.

10

Carlene

29 Jun 2025

·

Stayed 2 nights

Had a wonderful stay. Restaurant and bar were small but totally adequate for Cleveland. Great location! Live music in the park and farmers market Saturday morning. Cute shops.

10

Sarah

26 Oct 2023

·

Stayed 2 nights

Loved location in downtown shopping/dining district. There was road construction around parking area which caused some congestion, but the grounds of the hotel and the rooms were excellently maintained.

8

Lemeka McRoy

25 Aug 2025

·

Stayed 3 nights

Location was great! Downtown Cleveland Hotel was clean and restaurant prices were reasonable and very nice. I would stay here again.

10

Aimee

19 Jun 2025

·

Stayed 3 nights

The Cotton House is a modern hotel with very friendly staff and is located within walking distance of several restaurants and shops along Cotton Row. Our room was very spacious and comfortable.

10

Michael

30 Mar 2025

·

Stayed 2 nights

Very friendly and helpful staff. In-house restaurant is great, delicious food and reasonably priced. The Cotton is located right in the middle of downtown with walkable access to local shopping and dining.

10

Kirk

3 Oct 2025

·

Stayed 1 night

This property is approximately 25 miles east of Greenville, MS where we wanted to stay. Expedia sent us that far out of our way, but attaching this hotel to the Greenville area. Nice property, but pretty far away from the major highways.

8

Stephanie

11 Jun 2025

·

Stayed 1 night

Room was nice and comfortable. Location is great. Easy to get to hotel, and there are good places to eat at nearby.

10

David

2 Dec 2023

·

Stayed 1 night

Shopping and Dining with-in 1-2 minutes. Walk the Downtown area. Safe and easy to park. Christmas Lights are very good.

8

Tiffany

19 Jan 2025

·

Stayed 1 night

Beautiful property, nice room for a boutique hotel. The area around the hotel was a pretty town square with shopping and restaurants all around.

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Dining

On-site dining and drinks earn many compliments for taste and selection. Several reviews report inconsistent service and note that breakfast is typically not included.

Related guest reviews

6

Kevin

18 May 2025

·

Stayed 1 night

This hotel is very expensive but there are no amenities included; no breakfast, no microwave, not even a book in the room detailing property info or nearby attractions. The hot water was scare.

10

Elizabeth

24 Apr 2023

·

Stayed 1 night

Beautiful hotel and very clean. Also the Sunday breakfast was wonderful!

10

Angela

26 Mar 2023

·

Stayed 6 nights

We truly loved our stay here. I could’ve stayed here forever, to be honest. The entire hotel is beautiful. The design choices, especially the rooms, are so perfect. The beds were comfortable and the room was very clean. We slept well every night because it was so quiet. The staff was very nice, especially the housekeeping staff. Every time we passed them we were greeted with big smiles. We ate breakfast at the Delta Meat Market downstairs everyday, we couldn’t get enough of the grits. All of the food at both restaurants was delicious, so there’s really no reason to leave here to eat. The strip outside, “Cotton Row” is great and has so many great shops. Shout out to Delta Dairy, best ice cream we’ve ever had. When we’re back in town we will only stay at the Cotton House.

10

Bob

14 Nov 2025

·

Stayed 1 night

Great room! Great staff! Great restaurant!

10

Michele

20 Jun 2025

·

Stayed 1 night

Nice and convenient. Best hotel to stay in Cleveland! The new restaurant Staple is excellent!

10

Kathy

6 Jan 2026

·

Stayed 2 nights

We had the waffles the hash browns the biscuits and gravy and bacon. It was out of this world delicious!!! ALL of the staff was super nice, the hotel is beautiful!

8

Geraldine

19 Dec 2023

·

Stayed 1 night

Cleanliness, comfort of the beds. Restaurant had no vegetarian entree options.

10

Carla

11 Nov 2025

·

Stayed 1 night

The bar had a nice selection. I had the lemon pepper wings with fries and a blueberry margarita made just right!

8

Felix

26 Mar 2024

·

Stayed 1 night

Terrible restaurant

8

Marcus

1 Dec 2024

·

Stayed 4 nights

This is a great hotel with the worst restaurant service that I have experienced in a long time. The restaurant is severely understaffed. The chef is clearly very good. But the wait staff and the bar staff is completely incompetent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $168	2 $334	3 $203
4 $146	5 $193	6 $189	7 $200	8 $205	9 $309	10 $296
11 $150	12 $178	13 $184	14 $187	15 $212	16 $381	17
18 $156	19 $172	20 $182	21 $220	22 $220	23 $320	24 $360
25 $156	26 $180	27 $190	28 $193	29 $167	30 $197	31 $194

Cotton House, Cleveland, a Tribute Portfolio Hotel

Prices for Cotton House, Cleveland, a Tribute Portfolio Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed

Room, 2 Queen Beds (Mobility Hearing Access, Transf Shower)

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Guest reviews of Cotton House, Cleveland, a Tribute Portfolio Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cotton House, Cleveland, a Tribute Portfolio Hotel

Prices for upcoming dates