Name: Holiday Inn Express & Suites - Middletown by IHG
Address: 315 Auto Park Dr, Middletown, Delaware, United States of America, Middletown, Delaware, US
Price range: US$96–US$433 per night
Rating: 9.08

What guests think

At Holiday Inn Express & Suites - Middletown by IHG, travellers repeatedly praise the friendly, professional staff, clean modern rooms with comfortable beds, and a convenient, quiet location near restaurants and shopping, plus a well-liked complimentary breakfast.

Facilities include an indoor pool that some find small and easy parking; several guests also note the property feels new or recently updated. Recurring drawbacks include occasional noise from neighboring rooms or plumbing, intermittent housekeeping misses, and some room maintenance issues like loud A/C or nonworking lights. Overall, expect a well-run stay with attentive service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is available, though more than one guest found it small. Parking is easy and convenient.

Related guest reviews

10

Tanya

5 May 2024

·

Stayed 5 nights

Great stay! Staff were friendly and helpful. Breakfast was delicious, lots of options and the coffee was good! Easy parking, within walking distance of restaurants and shops. Would stay again!

10

Aidenn

19 May 2024

·

Stayed 3 nights

All staff were soo kind and cheery! They were helpful and we felt welcome when we came and went at the hotel. Place was very clean, super accommodating. Kids loved the indoor pool.

10

Michael

3 Jun 2024

·

Stayed 2 nights

Loved the staff, salt water pool and the best breakfast presentation we have ever experienced at any hotel.

8

Markisha

8 Apr 2025

·

Stayed 1 night

Beautiful hotel. Great service. I didn’t like that the suite was small and was not a separate room suite. The pool and fitness room was also too small.

10

Brian

17 Sept 2025

·

Stayed 10 nights

safe quiet easyparking

10

Veronica

16 May 2025

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Stayed 2 nights

Staff was courteous and professional. Property was clean. parking was excellent. The property was a peaceful, quiet, soothing experience.

10

ulani

4 Dec 2024

·

Stayed 2 nights

Place was great! Rooms were clean pool was clean parking was easy Only improvement could be is they have more variety to pick from for breakfast but the food they did have was good

10

Douglas

14 Apr 2024

·

Stayed 1 night

Property selected as friendly to people hauling trailers…we had a horse trailer. Ms Vicki is fantastic and wonderful as the concierge

10

Michael

4 Mar 2025

·

Stayed 1 night

Friendly people at the front desk. I did not eat the breakfast, but it seemed to have great options. I loved using the gym and the room looked brand new. Lots of restaurants nearby. This is a great stopover place.

10

Jessica

26 Apr 2024

·

Stayed 2 nights

Incredibly comfortable beds and sheets. Easy to get to, great restaurants within walking distance. Only drawback was the size of the pool and the smell of mildew in the pool area. Overall, will stay here for every STATS tournament going forward!

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Cleanliness

Rooms and common areas are widely reported as very clean. Some guests noted inconsistencies such as missed service, muddy elevator, lingering bathroom hair, ants, or concerns about mold.

Related guest reviews

6

John

26 Jul 2024

·

Stayed 1 night

Sever Ant problem through out room.

10

Qinghua

4 Oct 2025

·

Stayed 1 night

Clean and comfortable. Staff are very nice.

10

Jan

12 Jun 2025

·

Stayed 1 night

The coffee was fantastic. I thought I walked into a coffee shop when I came through the lobby! The room was great, bed perfect, very clean bathroom with amenities. The staff was very professional. The continental breakfast was super! Can't say enough about this place!

8

Simone

12 Sept 2023

·

Stayed 1 night

There was hair on floor and counter top and no soap in the dispenser. I was only staying one night did not bother to have them come in to reclean bathroom, I went downstairs and asked for soap and called it a day. The desk clerk was very nice about it and apologize for them not doing a through job, her smile and friendly made up for the horrible experience I received from flight to car pick up. This trip to Philadelphia was stressful but all you need is a kind word to make everything right and the clerk did that for me. Would I recommend yes as the room was ok just them doing a poor job with cleaning this one bathroom.

2

Gina

6 Jul 2025

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Stayed 2 nights

Paid $340.00 a night and looks like you have people living at the hotel on a monthly basis. This group on people were always hanging outside the entrance or in the lobby. Elevator had mud tracked through to the elevator and inside the elevator and one dirty sock. Woke up every morning with stuffed up nose from the ac unit. Pretty sure there was mold in the room. The breakfast was awful. I will never stay in a Holiday Inn Express again. Especially after they charged us $340.00 a night.

10

Leslie

30 Jul 2025

·

Stayed 1 night

It was clean, staff was professional. Breakfast was good

10

adeyeni

11 Aug 2025

·

Stayed 1 night

The cleanliness

10

Samantha

21 Apr 2025

·

Stayed 3 nights

The housekeeping was slightly lacking. They didnt clean one day and the didnt make the bed the second day.

10

Oluwaseun

11 Aug 2025

·

Stayed 1 night

Very beautiful and clean properly with great staff.

8

Peter

16 Jun 2025

·

Stayed 2 nights

stayed fri and sat nights. no one cleaned our room on saturday no fresh towels ,garbage not emptied

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Rooms

Rooms are modern and comfortable with notably cozy beds and some spacious layouts; several guests say the property feels new or updated. Downsides include occasional noise from above or plumbing and intermittent issues like loud A/C or nonworking lights.

Related guest reviews

8

Catherine

5 Oct 2024

·

Stayed 1 night

Hotel was clean, the staff was very friendly. Good location. Beds are comfortable and a true queen size not a double like some hotels, linens were very comfy. The AC unit in our room was VERY loud. I didn’t realize it until we were in bed and turned the tv off, otherwise I would have asked for a different room. We were only there one night so just dealt with it. Great water pressure in the shower Breakfast was fine. Typical breakfast options. Eggs, pancakes, sausage, muffins, toast, cereal. I would definitely return.

2

Sarah

20 Apr 2024

·

Stayed 1 night

The room had a loud banging coming from the bathroom walls all night, clearly related to a plumbing or valve issue in the wall. Our white noise machine and a closed door did nothing to help, but since the kids had fallen asleep, we couldn’t move them. The room should never have been rented. Additionally, the noise from the floor above was the worst I’ve ever experienced, every single footstep from the floor above us was heard. We barely slept, and the front desk didn’t offer any meaningful resolution. Would stay far away, even without the clanking noises - the walls and floor must be made of cardboard.

8

Ollie

28 Jan 2024

·

Stayed 3 nights

Good price for the area. Convenient location near chain food restaurants (Chick Fila) and some other restaurants. Breakfast not bad (biscuits on some days and an automatic pancake making machine). The heat/cooling system in tue room was VERY noisy

10

NORMA

5 Dec 2022

·

Stayed 3 nights

Very well maintained, building only 3 years old. Staff very approachable and friendly. Breakfast very good. Rooms were clean and comfortable. Set back off the busy road, nice and quiet.

8

Valerie

29 Dec 2024

·

Stayed 1 night

A bit noisy as you can hear the people above you walking. However very accommodating because we had a very late check in and had no trouble with the reservation.

10

R. Bert

27 Dec 2024

·

Stayed 2 nights

Very good, unexpectedly very impressive in comparison to many of the other family hotels we stay at. Everything was very well done, the breakfast very good and the mattresses supremely comfortable. Wonderful pillow as well. We would come back without hesitation

8

Markisha

8 Apr 2025

·

Stayed 1 night

Beautiful hotel. Great service. I didn’t like that the suite was small and was not a separate room suite. The pool and fitness room was also too small.

10

Donna

7 Sept 2024

·

Stayed 1 night

We had three lights out in our room. Very inconvenient.

10

Jason

4 Jun 2025

·

Stayed 1 night

My kids loved it they said it was the biggest room they ever seen

10

Maria

30 Sept 2023

·

Stayed 1 night

Phil at the front desk was amazing. Friendly staff. Good location, close to restaurants. Breakfast was good, more than most hotels. Room was large, very comfortable bed. Very clean. Large shower. Looks newly remodeled. Would stay here again.

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Service

Service is a standout, with many noting friendly, professional, and accommodating staff at check-in and breakfast, and repeat visits remain consistently positive. A few report reservation issues or unhelpful interactions, but these appear less common.

Related guest reviews

10

Laya

26 Feb 2023

·

Stayed 1 night

James was awesome at check-in. He made my family feel comfortable and offered his genuine support! He could definitely teach a class on customer service. Kudos to your team!!!

10

Mark

29 Dec 2025

·

Stayed 1 night

The welcoming and check in process late at night. Great energy at the front desk.

10

David

27 Dec 2024

·

Stayed 1 night

Andrea and Vicky were fantastic. Extremely professional, knowledgeable, and friendly. In addition the the quietness and cleanliness of the property they made the experience wonderful.

10

Angela

8 Sept 2025

·

Stayed 1 night

The front desk and breakfast staff were professional and so friendly. I have stayed here every year in September for the last 3 years. They have not let me down yet.

10

Lisabeth

8 Sept 2025

·

Stayed 1 night

Check in staff was awesome!

10

Risa

7 Nov 2025

·

Stayed 2 nights

The staff was incredibly kind and attentive. The beds were comfortable and the breakfast was good. Happy to stay here again

10

Connie

4 Mar 2025

·

Stayed 1 night

James at the Front Desk was AWESOME! Very kind and welcoming!

2

Susan

3 Oct 2024

·

Stayed 1 night

We arrived late. Booked through Expedia. They claimed Expedia hadn’t sent them $ so wouldn’t give us a room. We waited 45 minutes while the clerk talked to her supervisor. Even Expedia called them to confirm we had paid but that didn’t matter. They couldn’t figure things out so we left. Absolutely ridiculous. Expedia was so helpful and responsive. Excellent customer service

6

Michelle

25 Apr 2023

·

Stayed 1 night

Staff wasn’t very friendly to me or my spouse during our stay, particularly during checkin and over the phone when we needed assistance or had questions.

4

Daniel

28 Jul 2023

·

Stayed 1 night

House keeping could of been better, my experience wasn’t great. The hotel and Expedia mismanaged my reservation and I missed out on my room I booked

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Location

Convenient setting near many restaurants and shops, with easy access to main roads and generally quiet surroundings. A few guests noted it is slightly off the route but still accessible.

Related guest reviews

10

Dionna

6 Jan 2025

·

Stayed 1 night

Great location. Greeted when I walked in by friendly staff. .Breakfast was good. Hotel room was very clean.

10

Gabriel

30 Mar 2025

·

Stayed 1 night

seems like new installations and pretty good location

10

Hamid

1 Jun 2025

·

Stayed 4 nights

Excellent place to stay. Great staff! Conveniently located!

8

Shannon

30 Mar 2024

·

Stayed 1 night

It was off a main highway but the main highway had anything you needed. A food market was walkable from the hotel.

10

Susan

28 Apr 2025

·

Stayed 1 night

Nice hotel a little far off the route, but worth it.

8

Alan

29 Nov 2024

·

Stayed 4 nights

Very attentive staff, great location.

10

Shelley

9 Apr 2024

·

Stayed 3 nights

Nice and clean and conveniently located. After traveling 7 hours we checked in and walked next door for a good meal.

10

Marie

26 Dec 2024

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Stayed 1 night

I loved it. Quiet and convenient. Close to stores and attractions.

10

Constantinos

14 Dec 2022

·

Stayed 1 night

The property was conveniently placed in an area with many restaurants and shops.

10

Melissa

11 May 2025

·

Stayed 1 night

This motel is so convenient for us. We enjoy the great selection of eateries all so close by. The staff here are always pleasant and friendly.

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Dining

Breakfast receives frequent praise for quality, variety, and attentive staff, with several compliments for the coffee. Occasional complaints mention limited variety or minor equipment issues.

Related guest reviews

10

Dionna

6 Jan 2025

·

Stayed 1 night

Great location. Greeted when I walked in by friendly staff. .Breakfast was good. Hotel room was very clean.

10

Rhonda

1 Aug 2024

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Stayed 1 night

Front desk staff was very friendly and helpful. Very clean rooms. Close to restaurants and shopping. Breakfast was just ok. I was looking forward to the pancake machine but it wasn't working. Otherwise a fantastic stay.

10

Tanya

5 May 2024

·

Stayed 5 nights

Great stay! Staff were friendly and helpful. Breakfast was delicious, lots of options and the coffee was good! Easy parking, within walking distance of restaurants and shops. Would stay again!

10

Jan

12 Jun 2025

·

Stayed 1 night

The coffee was fantastic. I thought I walked into a coffee shop when I came through the lobby! The room was great, bed perfect, very clean bathroom with amenities. The staff was very professional. The continental breakfast was super! Can't say enough about this place!

10

Angela

4 Jan 2025

·

Stayed 1 night

From start to finish amazing! Great breakfast, 24 hour coffee & hot chocolate. Will definitely stay here again

10

Michael

3 Jun 2024

·

Stayed 2 nights

Loved the staff, salt water pool and the best breakfast presentation we have ever experienced at any hotel.

10

Kevin

14 Feb 2024

·

Stayed 2 nights

The staff was great. The breakfast and the man that ran it was top notch. No complaints

10

Lucy

10 Jan 2024

·

Stayed 1 night

This hotel was absolutely AMAZING. Everyone was extremely nice and welcoming. The room was very clean and felt brand new. The breakfast was delicious one of the best I’ve ever had at a hotel. The hotel overall was very clean. Truly the best hotel I’ve ever stayed at and I’ve stayed at plenty of hotels before. I will be coming back very soon.

10

Risa

7 Nov 2025

·

Stayed 2 nights

The staff was incredibly kind and attentive. The beds were comfortable and the breakfast was good. Happy to stay here again

10

Joseph

12 Jan 2025

·

Stayed 1 night

Really want the women who sets up and services the morning breakfast. She worked very hard every day to keep the morning dining perfect. In fact, I have noticed that at every HI Express.

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Month	Average price
January	US$113
February	US$104
March	US$138
April	US$144
May	US$184
June	US$174
July	US$159
August	US$140
September	US$137
October	US$165
November	US$146
December	US$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $389
20 $110	21 $127	22 $143	23 $143	24 $143	25 $232	26 $234
27 $121	28 $152	29 $165	30 $170

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2	3 $428
4 $96	5 $143	6 $170	7 $188	8 $269	9 $340	10
11 $134	12 $165	13 $183	14 $188	15 $152	16 $173	17 $206
18 $129	19 $137	20 $141	21 $165	22 $177	23 $418	24 $433
25 $109	26 $161	27 $158	28 $154	29 $121	30 $220	31 $161

Holiday Inn Express & Suites - Middletown by IHG

Prices for Holiday Inn Express & Suites - Middletown by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Roll-In Shower (Mobility)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 King Bed, Roll-In Shower (Mobility)

Guest reviews of Holiday Inn Express & Suites - Middletown by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express & Suites - Middletown by IHG

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