Name: Hampton Inn Hornell
Address: 1060 State Route 36, Hornell, New York, United States of America, Hornell, New York, US
Price range: US$128–US$290 per night
Rating: 9.53

What guests think

Across recent reviews of Hampton Inn Hornell, travellers highlight a modern, very clean hotel with friendly, accommodating staff, convenient location by Wegmans and shopping, and generally solid amenities including breakfast, pool, and fitness room that support an easy, comfortable stay.

Many guests describe rooms as spacious and updated, with practical touches like fridges and microwaves. Common drawbacks include occasional front desk delays, firm or unsatisfying pillows, and inconsistent breakfast or pool temperature; a few reviews also note sporadic TV or Wi‑Fi issues and isolated cleanliness lapses. It suits short visits and college trips where reliability and convenience matter most.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the gym and amenities such as the pool, grill, and laundry. Several reviews say the indoor pool feels cold, and a few note it can be small or crowded.

Related guest reviews

10

Niomi

25 Feb 2024

·

Stayed 1 night

The pool is very small and jam packed with unsupervised children yelling and screaming and jumping splashing everywhere! No safe place to sit dry! The smell of urine is just awful also! Children in diapers that aren’t waterproof

10

Tina

21 May 2024

·

Stayed 1 night

great pool for kids and nice breakfast

10

Caleb

24 Mar 2024

·

Stayed 1 night

The Hotel Staff was very courteous, the Hotel was very clean, lots of seating available for breakfast. Many choices for breakfast. The hotel is conveniently located next to shopping Plaza with Walmart and Wegmans. Applebees is next to Hotel within walking distance. The pool was heated

8

Gary Ryan

1 Oct 2023

·

Stayed 2 nights

Everything is great except the pool. They advertise a heated pool yet my kids are cool getting in and out of the pool. By definition, an indoor heated pool should be 77-82 degrees. There is no way it was that warm. I am visiting from Ohio to visit my kids and to give them a place to swim, but when it is not enjoyable because it is too cold..I stayed a second time to try and hope it would be warmer this time. It was just as cold. I will not be staying at this location again.

10

Ginger

9 Jul 2025

·

Stayed 1 night

Clean. Nice staff. Pool was open and warm.

10

christine

11 Feb 2025

·

Stayed 5 nights

This is such a nice hotel. Clean and friendly. The fitness room is exceptional. Having Wegmans nearby is a bonus! Thank you!!

8

Stacey

21 Dec 2025

·

Stayed 1 night

This was our first stay and it was great! Clean rooms, pool, fitness center and breakfast were all great, it was a good experience

10

Sanford

27 May 2024

·

Stayed 2 nights

This property was fantastic! The staff was so friendly and it was very clean. Nice amenities, grill, gym, sitting space, breakfast area.

8

Ryan

17 Sept 2023

·

Stayed 2 nights

The bathroom was not cleaned all that well on the day of checkin.. there was Pubic hairs around the base of the toilet. There was a half drank water bottle in the fridge. The continental breakfast was good except the eggs were a very weird gritty texture and the pool for being advertised as a heated pool was pretty cold.

10

Angela

22 Oct 2023

·

Stayed 3 nights

The property is very wonderful. I was happy to kmow they had laundry facilities available after a rainy, muddy weekend. The downside is there is only one washer&dryer for the guests, but the service is paid for through an ap and the time is monitored in the ap as well. The staff was extremely friendly and accomosating. The breakfast was more then i expected!!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across many reviews, with a new, well‑maintained feel throughout. A few guests reported lapses such as stained bedding or missed bathroom details.

Related guest reviews

10

jason

6 Nov 2023

·

Stayed 1 night

Beautiful new Hotel. No Complaints. Everything was extremely clean. Breakfast was excellent.

10

Tina

27 Oct 2025

·

Stayed 1 night

Lovely Hotel very clean kept very nice and updated

8

Lisa

1 Feb 2026

·

Stayed 1 night

Very clean. Quick and easy check in and out. Good breakfast included.

10

Matthew

2 Jul 2025

·

Stayed 1 night

New property, very clean

10

Richard

1 Aug 2025

·

Stayed 3 nights

Clean and well maintained with a friendly staff - thanks!

2

Paula

11 Nov 2024

·

Stayed 1 night

Checked into property with no access to any keys. Locked in room like an hostage and unable to move around the hotel freely. Room was also very dirty and not ready for use. This was a terrible experience and I would not recommend this hotel. Hotel refused to provide refund for this inconvenience.

10

Scott

26 Jan 2024

·

Stayed 3 nights

Everything was excellent during our four nights stay. The only blemish was that the bathroom mirror was very dirty. We will definitely stay here again.

8

Ryan

17 Sept 2023

·

Stayed 2 nights

The bathroom was not cleaned all that well on the day of checkin.. there was Pubic hairs around the base of the toilet. There was a half drank water bottle in the fridge. The continental breakfast was good except the eggs were a very weird gritty texture and the pool for being advertised as a heated pool was pretty cold.

6

Jackie

26 Dec 2025

·

Stayed 1 night

No one was working at the desk when we arrived or checked out and we had to wait. Also, the fitted sheet on one of the beds had dried blood in it and we had to ask for new sheets.

10

Beau

28 Jul 2025

·

Stayed 1 night

Best hotel in the area, clean and comfortable. Exactly what a Hampton in should be. Nice touch with a Wegmans Grocery right next door.

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Rooms

Rooms are modern and generally spacious, with practical touches like fridges and microwaves in some. Recurring complaints cite very firm beds and thin pillows, plus occasional TV or Wi‑Fi issues and some noise from equipment or other guests.

Related guest reviews

8

Carl

26 Aug 2023

·

Stayed 4 nights

The internet was intermittent and slow. This must be improved. Otherwise, everything was great.

10

Katrina

8 Feb 2025

·

Stayed 1 night

Great staff and very clean! Rooms were spacious and comfortable.

10

Jim

15 Jan 2024

·

Stayed 2 nights

New facility, very modern, clean, spacious rooms, indoor pool available. Excellent stay.

8

Paula

5 Sept 2023

·

Stayed 1 night

Beautiful & shiny and new!! Only thing is the bed was hard as a rock. I tossed and turned all night. Literally.

8

Jessica

28 Apr 2024

·

Stayed 1 night

The hotel was nice, quiet and clean. Breakfast was good. Our TV did not work and there was on conditioner in the dispenser in the shower.

6

Scott

11 Apr 2025

·

Stayed 1 night

TV doesn’t work properly- glitches due to satellite?

10

Tiffany

7 Sept 2024

·

Stayed 2 nights

Spacious rooms Bathroom has sliding glass shower doors. Wegmans grocery store within walking distance. Comfortable stay.

8

Angela

18 Oct 2025

·

Stayed 3 nights

Very clean, friendly staff. Beds extremely firm and pillows flattened to nothing. Walking distance to the Wegmans grocery and slightly longer walk to Walmart. Microwave and fridge in room. Pillows would be the primary complaint, otherwise this is a very well-kept hotel that's conveniently located.

6

Joseph

14 Feb 2024

·

Stayed 1 night

My wife and I always love staying at Hampton. However this time it was just me. I was disappointed with the tv. Most every channel buffered so much that it was unwatchable. I ended up turning it off and reading. Also my room was on the 3rd floor but the AC units and compressors were on the roof just below my window. It was so noisy that I only got about 1 hour sleep. The people in the room directly above me were continually stomping their feet which also contributed to a poor nights sleep. In short I was very disappointed in my usually happy stay.

8

Mark

29 Sept 2023

·

Stayed 1 night

The stay was great but the pillows were absolutely JUNK they were as thin as paper and very uncomfortable other then that the stay was great.

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Service

Staff are widely praised as friendly, accommodating, and professional, with several noting above‑and‑beyond help. However, multiple reviews report waits or lack of coverage at the front desk during check‑in/out, and an occasional slow, system‑related check‑in.

Related guest reviews

8

Victoria

18 Aug 2023

·

Staff didn’t know the new computer system took over 30 mins too check in, may not seem long but it’s an eternity when you just got off a 16 hour shift and have to go back to do another 16 hour shift in 7 hours. Loud banging noise from floor above maybe construction not sure hotel is brand new very clean smells like new carpet. Breakfast good.

10

Yolene

20 Aug 2025

·

Stayed 1 night

We stayed at this property when moving in our daughter to Alfred State College. I didn’t realize the property was pet friendly as I am allergic to dogs. I expressed my concerns to Molly and she was very understanding and supportive. She went above and beyond to find a room that hadn’t had any dogs in the recent past. I truly appreciated her kindness. This set the tone for our stay and everything else was just as wonderful. Thank you ☺️

8

James

15 Apr 2024

·

Stayed 5 nights

Staff was great but must have been overworked as no one was at front desk when I would need something. I couldn't find anyone to check me out so I just left after waiting for over 10 minutes. Other than that it is a great hotel.

10

Julie

28 Apr 2024

·

Stayed 1 night

Staff at check in was excellent. Superb customer service

10

Rebecca

5 Aug 2025

·

Stayed 1 night

The check in was quick and easy. The staff were cheerful, helpful and went above and beyond to make our stay comfortable. I would recommend this hotel highly

6

Michael T

2 Oct 2025

·

Stayed 1 night

Waited 5-10 minutes to see the receptionist in order to check in. Also not given the room that I booked.

10

Olawumi

16 May 2025

·

Stayed 1 night

Checking in and out was my only issue. I waited almost 8 minutes for a staff member at the front desk. A sign saying that they stepped away and will return would be helpful if there’s no coverage. I had to use my cellphone each time to call the front desk for service. Other than that, it was a very pleasant 24 hour stay for my graduation.

10

Mary

11 Mar 2025

·

Stayed 1 night

Great hotel. New. Staff exceptionally friendly and helpful. Highly recommended

10

Ashley D

23 Feb 2025

·

Stayed 1 night

Staff was super friendly at check-in.

6

Jackie

26 Dec 2025

·

Stayed 1 night

No one was working at the desk when we arrived or checked out and we had to wait. Also, the fitted sheet on one of the beds had dried blood in it and we had to ask for new sheets.

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Location

Convenient setting next to Wegmans, Walmart, Applebee’s, and other shopping, with easy access to nearby colleges and highways. A few guests felt dining options in the immediate area were limited or unappealing.

Related guest reviews

10

Amanda

5 Apr 2024

·

Stayed 1 night

New and clean. In a convenient location. Nice staff.

10

Emily

2 Jun 2025

·

Stayed 4 nights

Excellent location, amenities, and staff!

10

Caleb

24 Mar 2024

·

Stayed 1 night

The Hotel Staff was very courteous, the Hotel was very clean, lots of seating available for breakfast. Many choices for breakfast. The hotel is conveniently located next to shopping Plaza with Walmart and Wegmans. Applebees is next to Hotel within walking distance. The pool was heated

10

Valerie

4 Mar 2025

·

Stayed 1 night

Clean and quiet property. Good proximity to highways. Shopping and food very close!

10

Candis Lee

30 Aug 2025

·

Stayed 1 night

The hotel was very nice and clean with a great breakfast. But the area a few minutes away isn't the best, didnt feel comfortable for dining.

8

Stefanie

21 Oct 2023

·

Stayed 1 night

The woman who greeted us at the front desk when we arrived to check-in was very friendly and offered us freshly baked cookies (3 different kinds) which were delicious. There’s a tea & coffee station in the lobby available 24/7 and the continental breakfast was decent. The room was nice and spacious with a comfortable bed. Like most hotels, there’s always room for improvement when it comes to cleanliness, but I have a critical eye for that. They provided free Showtime with almost 500 movies to choose from, which was a nice offering. There was a safe in the closet, but it was up high on the top shelf and out of reach for someone on the shorter side like myself. We didn’t need to use it though so not a big deal. The closet door also served as the bathroom door by sliding back and forth, which we thought was a little strange, but it didn’t really bother us since we only stayed one night so didn’t use the closet. We also didn’t use the pool or fitness room therefore I can’t comment on those. My only negative comment is the surrounding area didn’t seem to have many dining options other than Applebees, but that’s not the hotel’s fault. Overall, it was a nice hotel and we enjoyed our stay.

8

Sandra

21 Jul 2025

·

Stayed 1 night

We love staying at this property to visit Alfred State. Very easy to get to, close to shopping and eating.

10

Julianna

6 Aug 2024

·

Stayed 1 night

Clean , very close to shopping and restaurants! Convenient location. Nice staff and great service.

10

Sandra

26 Mar 2025

·

Stayed 1 night

I liked how the property was close to nearby colleges (less than a twenty minute drive) and next door to the Wegmans and Walmart! Very convenient!

10

Beau

28 Jul 2025

·

Stayed 1 night

Best hotel in the area, clean and comfortable. Exactly what a Hampton in should be. Nice touch with a Wegmans Grocery right next door.

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AI-generated summary based on recent guest reviews

Dining

Breakfast often earns praise for variety and quality, with complimentary hot items and all‑day coffee. Several reviews mention inconsistency, including limited selection or packaging, and some found eggs or bacon unappealing.

Related guest reviews

10

Alyse

5 May 2024

·

Stayed 1 night

Beautiful hotel. Complementary coffee and hot all day long. Amazing complementary hot breakfast

8

robert

22 Oct 2024

·

Stayed 2 nights

We used the location to visit winery's and museums in the area. Friendly, helpful staff. Clean and quiet rooms. Nice pool and outdoor sitting areas. Would have been a 5 star except for a breakfast issue, limited selections the mornings we were there.

10

Tracy

1 Jun 2024

·

Stayed 1 night

Excellent time at the hotel. Amenities were wonderful and the breakfast exceptional!

10

Lunedt

6 May 2025

·

Stayed 1 night

Nice and comfortable. Good breakfast choices!

10

Shilpi

19 Sept 2025

·

Stayed 1 night

Veey clean property. Rooms are big enough, no toiletries were provided tho, pool was also decent size. Breakfast had many options and everything was tasty. New property, loved the experience.

8

Lisa

1 Feb 2026

·

Stayed 1 night

Very clean. Quick and easy check in and out. Good breakfast included.

10

Swaroop

2 Jan 2026

·

Stayed 1 night

Room was very neat and the service was the most amazing thing. Have stayed at multiple Hilton properties but haven’t experienced such service. They had cookies for humans and treats for pets. Offered some goodies for my toddler and the breakfast had a quite a few options.

10

Devon

30 May 2025

·

Stayed 2 nights

Nice clean room. Decent breakfast.

4

Rebecca

26 Sept 2023

·

Stayed 1 night

The breakfast is horrible. The eggs are literally crumbs and taste horrible. The bacon doesn't even look real. We were all there for a funeral and all of us as a family were very very disappointed in the breakfast This is the Hampton not micro hotel. Also wifi was down Sunday so many of us couldn't even check in properly

10

Karen

17 May 2024

·

Stayed 1 night

Great hotel. Breakfast had everything in Saran Wrap though. I have had better breakfasts at Hampton Inn in the past.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2 $270	3
4 $164	5 $133	6 $134	7 $141	8 $137	9 $219	10 $276
11 $137	12 $130	13 $129	14 $133	15 $137	16 $288	17 $290
18 $146	19 $130	20 $140	21 $135	22 $137	23 $263	24 $288
25 $137	26 $128	27 $129	28 $138	29 $128	30 $205	31 $183

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $166	18 $215	19 $249
20 $144	21 $146	22 $149	23 $141	24 $164	25	26
27 $146	28 $130	29 $140	30 $136

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About this property

Location

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet Bar)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Accessible (Hearing)

Guest reviews

Exceptional

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Hornell

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Prices for upcoming dates