Holiday Inn Express Radcliff Fort Knox by IHG

Feedback is mixed: multiple reviews cite elevator outages, pool problems (dirty, overly chlorinated, too hot/cold, or out of service), and a broken guest laundry. On the plus side, a conference room was made available for team use.

Cleanliness is frequently praised, with many reports of very clean rooms and public areas. A smaller set of reviews note lapses such as dirty bathrooms or fridges, bugs, missed housekeeping, and hall floors needing vacuuming.

Rooms are generally comfortable and quiet, with several noting good beds and adequate space; Wi‑Fi is reported strong and easy to use. Some guests experienced maintenance issues like HVAC resets, tub drainage, door gaps causing noise, and firmness or flat pillows.

Staff are widely described as friendly, helpful, and accommodating, with quick check‑in and effective problem resolution (e.g., billing corrections, maintenance follow‑up, conference room access). A few guests mention rude breakfast staff or inattentive front desk interactions.

Location is convenient and generally quiet, close to shops, restaurants, gas stations, Walmart, and Ft. Knox; several mention feeling safe on site. Overall accessibility to local amenities is a consistent positive.

Breakfast is commonly praised for hot options and good coffee. Recurring complaints include items running out or limited variety, sparse selection later in the morning, and occasional quality issues (e.g., brown bananas or inedible sausage).