Holiday Inn Express Merida Centro by IHG

Parking is off site with an extra fee and wait times to retrieve cars; access can involve walking a block or more. The pool is small and sometimes closed, the gym is cardio only, and there’s no on-site laundry.

Many guests found rooms very clean. Others noted worn towels, occasional hallway odors, a few pest sightings, and uneven housekeeping in common areas or timing.

Rooms are generally comfortable and often spacious, with good beds and blackout curtains. Recurrent issues include limited temperature control, weak or inconsistent hot water/pressure, lack of in-room fridges, dated furnishings, and some rooms with little natural light or views.

Staff are widely praised as friendly and helpful, including attentive breakfast and concierge teams. A few reviews mention reception lapses, slow follow-up, and occasional check-in or room-assignment errors.

Exceptionally central for Merida’s historic center, making dining, sights, and plazas easily walkable. Access by car can be tricky due to pedestrian streets and road works.

Breakfast is frequently described as tasty and varied. Others found it basic or repetitive, with a small, crowded dining area at peak times and occasional supply or utensil gaps; there is no room service.