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Hotel Maya Excelsior - Image 1
Hotel Maya Excelsior - Room
Hotel Maya Excelsior - Room
Hotel Maya Excelsior - View from room
Hotel Maya Excelsior - Reception

Hotel Maya Excelsior


Amenities

  • Laundry service

  • Elevator / Lift

  • Safe-Deposit Box

  • Garden

  • Fitness Facilities

  • Luggage Storage

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Property description

Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center.
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Guest reviews

Facilities

5.4

Cleanliness

5.6

Service

6.2

2

David

EXP-logo

Dec 14, 2025

·

Stayed 1 night

No good
No good

2

Gabriel

EXP-logo

Oct 5, 2025

·

Stayed 1 night

This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.

4

denis

EXP-logo

Oct 5, 2025

·

Stayed 2 nights

Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.

2

Monica

EXP-logo

Jul 9, 2025

·

Stayed 1 night

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed

2

B'alam

IAN-logo

Sep 16, 2024

·

Stayed 1 night

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.

Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City Historical District, Guatemala City, Guatemala City (and vicinity), Guatemala

Location

With a stay at Hotel Maya Excelsior in Guatemala City (Zona 1), you'll be within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This hotel is 0.4 mi (0.6 km) from Constitution Square and 0.4 mi (0.6 km) from Catedral Metropolitana.

Museum of Invisible Musicians(0.1 miles)

Church of St. Francis(0.1 miles)

Museo de Musicos Invisibles(0.2 miles)

Catedral Metropolitana(0.4 miles)

Museo Nacional de Historia(0.4 miles)

Central Market(0.4 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 13:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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