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City Express by Marriott Tijuana Otay

$97

/ night

Avg. for September

City Express by Marriott Tijuana Otay - Image 1

City Express by Marriott Tijuana Otay - Room

City Express by Marriott Tijuana Otay - Room

City Express by Marriott Tijuana Otay - Reception

City Express by Marriott Tijuana Otay - Restaurant

Select dates to see prices and availability

$97

/ night

Avg. for September

Monthly average prices

Nightly prices at City Express by Marriott Tijuana Otay average $86 in December, the cheapest month, and $127 in August, the most expensive, based on the last 12 months.

Average nightly price at City Express by Marriott Tijuana Otay by month, last 12 months (USD)
Month	Average price
January	$90
February	$91
March	$90
April	$99
May	$94
June	$104
July	$103
August	$127
September	$97
October	$103
November	$105
December	$86

Most expensive: August (~$127)

Cheapest: December (~$86)

About this property

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine....

Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.

Business amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.

Dining

A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Rooms

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

Location

Located in Tijuana (Mesa de Otay), City Express by Marriott Tijuana Otay is a 4-minute walk from Autonomous University of Baja California and 9 minutes by foot from Alameda Otay. This hotel is 0.6 mi (0.9 km) from High Performance Center in Tijuana and 1.7 mi (2.7 km) from U.S. Consulate General Tijuana.

What's nearby

Autonomous University of Baja California(0.2 miles)
Alameda Otay(0.5 miles)
Caliente Casino(0.5 miles)
High Performance Center in Tijuana(0.6 miles)
Otay Sports Fields(0.8 miles)
U.S. Consulate General Tijuana(0.9 miles)
Amistad Park(0.9 miles)
Parque Industrial FINSA Tijuana(1.2 miles)
Plaza Península Shopping Center(1.7 miles)
Cinemex Península(1.9 miles)
Saint Martin of Porres Catholic Church(2.6 miles)
CEART Tijuana(3 miles)
Municipal Auditorium Fausto Gutierrez Moreno(3.3 miles)
ISSSTE Hospital General Fray Junipero Serra(3.5 miles)
Galerias Hipodromo(3.6 miles)
Tijuana Intl. Airport (TIJ)(4.3 miles)
San Diego Intl. Airport (SAN)(27.3 miles)
San Diego, CA (SEE-Gillespie Field)(27.4 miles)
San Diego, CA (MYF-Montgomery Field)(28.5 miles)

Parking
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities
Luggage Storage

Location

Blvd. Lazaro Cardenas 16002 esq. Prolongacion Av. Universidad Col. Otay Seccion Universidad, Mesa de Otay, Tijuana, Tijuana Municipality, Baja California, Mexico

Autonomous University of Baja California (0.2 miles)

Alameda Otay (0.5 miles)

Caliente Casino (0.5 miles)

High Performance Center in Tijuana (0.6 miles)

Otay Sports Fields (0.8 miles)

U.S. Consulate General Tijuana (0.9 miles)

More location info

Room options

3

Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

226 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

3

Superior Room, 1 King Bed with Sofa Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

226 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

3

Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

226 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews

7.5

Good

Based on 1,049 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of City Express by Marriott Tijuana Otay, travelers often praise the convenient location for the airport and consulate, clean rooms, and friendly staff, while noting recurring drainage odors, slow check-in experiences, and inconsistent breakfast service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across reviews of City Express by Marriott Tijuana Otay, travelers often praise the convenient location for the airport and consulate, clean rooms, and friendly staff, while noting recurring drainage odors, slow check-in experiences, and inconsistent breakfast service.

Room comfort comments are mixed, with hard mattresses, noise from other rooms or outside, occasional Wi-Fi troubles, and some reports of noisy or weak air conditioning. Service feedback ranges from welcoming staff to operational problems like overbooking or canceled reservations, phones not answered, and occupied rooms given by mistake. Many appreciate proximity to restaurants and shopping, though a few found the entrance hard to access and had differing views on the surrounding area’s safety. Expect a convenient, budget‑minded stay with variable consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is mentioned but limited: requires advance reservation, sometimes unavailable or canceled, and does not run every day. Some reports cite elevator key-reader problems, limited parking, and a small gym with equipment out of order.

Related guest reviews

2

Gil

Sep 3, 2023

·

Stayed 1 night

Elivator didn’t work right

Elivator didn’t work right

10

jesus alberto

Aug 29, 2023

·

Stayed 1 night

El servicio de transporte gratuito no opera los domingos

El servicio de transporte gratuito no opera los domingos

8

Diana

Sep 7, 2023

·

Stayed 1 night

No me gusto que no servia el lector de tarjeta de un elevador Todo lo demas bien El desayuno muy aceptable

No me gusto que no servia el lector de tarjeta de un elevador Todo lo demas bien El desayuno muy aceptable

8

michael

Feb 24, 2025

·

Stayed 1 night

Stayed for one night. The hotel is clean and they do have a friendly staff. The room was clean. However they only gave me one bath towel. The bath towel was too small. The free breakfast was quite basic. If you need to use their shuttle service, you need to reserve ahead of time. They only have a small van and it fills up quite quickly.

Stayed for one night. The hotel is clean and they do have a friendly staff. The room was clean. However they only gave me one bath towel. The bath towel was too small. The free breakfast was quite basic. If you need to use their shuttle service, you need to reserve ahead of time. They only have a small van and it fills up quite quickly.

10

Elizabeth

Jan 16, 2025

·

Stayed 1 night

El hotel ofrece transporte al aeropuerto, así que es buena opción si vas a viajar temprano.

El hotel ofrece transporte al aeropuerto, así que es buena opción si vas a viajar temprano.

8

Rick

May 31, 2025

·

Stayed 1 night

Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.

Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.

10

KAROL LILY

Aug 17, 2025

·

Stayed 1 night

Muy bien, limpio, muy buena atención por el personal pero no tenían servicio al aeropuerto.

Muy bien, limpio, muy buena atención por el personal pero no tenían servicio al aeropuerto.

6

David

Oct 22, 2023

·

Stayed 2 nights

No tiene suficientes lugares de estacionamiento, el check inn fue 20 minutos & en la madrugada; alrededor de la propiedad hay lugares para comer, centros comerciales

No tiene suficientes lugares de estacionamiento, el check inn fue 20 minutos & en la madrugada; alrededor de la propiedad hay lugares para comer, centros comerciales

6

Gabriella

Jun 6, 2024

·

Stayed 2 nights

False advertisement. I got this hotel because of the free shuttle transportation. When I arrived they told me they had cancelled the service due to an issue with gas prices at the time. So disappointed!

False advertisement. I got this hotel because of the free shuttle transportation. When I arrived they told me they had cancelled the service due to an issue with gas prices at the time. So disappointed!

8

alfonso antonio

Mar 21, 2025

·

Stayed 3 nights

Tiene mucha demanda me entregaron tarde la habitacion De las 2 caminadoras solo sirve una El personal de mostrador no es nada atento

Tiene mucha demanda me entregaron tarde la habitacion De las 2 caminadoras solo sirve una El personal de mostrador no es nada atento

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many note clean rooms and public areas, but recurring reports mention dirty rooms or bathrooms, pests, stained towels, and housekeeping misses.

Related guest reviews

4

Antonio

May 26, 2025

·

Stayed 1 night

Está muy bien pero llegando nos encontramos una cucaracha y sucio en el baño

Está muy bien pero llegando nos encontramos una cucaracha y sucio en el baño

2

Ha Hyun

Jun 10, 2024

·

Stayed 1 night

No volvería y no lo recomiendo. Las condiciones de limpieza son inaceptables puesto que las toallas estaban manchadas de café y me han dicho que son manchas que no se quitan con cloro, pero dan poca confianza con manchas de ese tipo y me dijeron que así los podía usar. Si estamos pagando por un servicio el cual buscamos una estancia de descanso en lo que menos quisiéramos batallar creo es la limpieza. Además por desabasto me han dicho que no me podían brindar dos llaves siendo una habitación que pagamos para dos huéspedes. En fin, creo pueden mejorar.

No volvería y no lo recomiendo. Las condiciones de limpieza son inaceptables puesto que las toallas estaban manchadas de café y me han dicho que son manchas que no se quitan con cloro, pero dan poca confianza con manchas de ese tipo y me dijeron que así los podía usar. Si estamos pagando por un servicio el cual buscamos una estancia de descanso en lo que menos quisiéramos batallar creo es la limpieza. Además por desabasto me han dicho que no me podían brindar dos llaves siendo una habitación que pagamos para dos huéspedes. En fin, creo pueden mejorar.

4

Jorge

Sep 26, 2024

·

Stayed 2 nights

El cuarto estaba sucio, las camas y sábanas no las habían cambiado, incluso encontré cabellos en la almohada, el baño tenía un olor desagradable que no se quito, mejor decidimos salirnos 1 día antes y buscar otro hotel

El cuarto estaba sucio, las camas y sábanas no las habían cambiado, incluso encontré cabellos en la almohada, el baño tenía un olor desagradable que no se quito, mejor decidimos salirnos 1 día antes y buscar otro hotel

10

Mario

Mar 15, 2026

·

Stayed 2 nights

Great stay and clean rooms also the area was safe.... close to plazas and stores

Great stay and clean rooms also the area was safe.... close to plazas and stores

2

JESSIE

Feb 9, 2025

·

Stayed 1 night

Terrible el tema de la limpieza, toallas sucias y olor a coladera en toda la habitación.

Terrible el tema de la limpieza, toallas sucias y olor a coladera en toda la habitación.

4

Karen

Dec 20, 2024

·

Stayed 1 night

The room is dirty and smells very bad.

The room is dirty and smells very bad.

4

Pavel

Nov 17, 2025

·

Stayed 1 night

Las habitaciones en mal estado, sucias, los baños mal aseados. Rentamos dos habitaciones una de ellas la TV sin funcionar tuve que bajar dos veces a pedir que fueran a arreglar el problema. Marcas el número 0 y nadie responde. El comedor sucio, en general no recomendaría este hotel

Las habitaciones en mal estado, sucias, los baños mal aseados. Rentamos dos habitaciones una de ellas la TV sin funcionar tuve que bajar dos veces a pedir que fueran a arreglar el problema. Marcas el número 0 y nadie responde. El comedor sucio, en general no recomendaría este hotel

6

Ernesto de

Apr 20, 2025

·

Stayed 2 nights

I spent two nights and they did not clean my room did not replace my towels bed was no done did not throw the trash al filthy

I spent two nights and they did not clean my room did not replace my towels bed was no done did not throw the trash al filthy

4

Emy Gabriela

Aug 18, 2025

·

Stayed 1 night

La limpieza muy mala, la tele no servía, tampoco el teléfono para reportar a recepción y la regadera se inundaba de lo tapado de la coladera.

La limpieza muy mala, la tele no servía, tampoco el teléfono para reportar a recepción y la regadera se inundaba de lo tapado de la coladera.

8

Jorge

Aug 25, 2024

·

Stayed 1 night

En cuanto llegue al cuarto y prendí la luz del baño, lo primero que miré fue una cucaracha corriendo por la pared

En cuanto llegue al cuarto y prendí la luz del baño, lo primero que miré fue una cucaracha corriendo por la pared

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic with mixed comfort; several guests mention hard beds, noise from other rooms or outside, spotty Wi-Fi, outdated TVs, and occasionally noisy or weak AC.

Related guest reviews

6

EECI. Daniel Eduardo

Apr 3, 2025

·

Stayed 1 night

El baño olía feo, como a cañería tapada. Nunca me pude conectar al wifi, según que con el número de habiatacion y mi apellido podía conectarme pero jamás se pudo, hablé dos veces a recepción para solicitar apoyo para solucionar lo del internet y no me contestaron.

El baño olía feo, como a cañería tapada. Nunca me pude conectar al wifi, según que con el número de habiatacion y mi apellido podía conectarme pero jamás se pudo, hablé dos veces a recepción para solicitar apoyo para solucionar lo del internet y no me contestaron.

10

Carlos

Aug 13, 2025

·

Stayed 1 night

Solo siento que deben actualizar las televisiones, por lo menos que tengan Smart T.V, estan un poco analogicas para lo actualizada que es la infraestructura, de ahi en fuera, todo super mega bien

Solo siento que deben actualizar las televisiones, por lo menos que tengan Smart T.V, estan un poco analogicas para lo actualizada que es la infraestructura, de ahi en fuera, todo super mega bien

6

Liliana

Dec 23, 2025

·

Stayed 1 night

Mucho ruido de noche

Mucho ruido de noche

8

Aaron

Oct 5, 2024

·

Stayed 1 night

Huele mucho a drenaje, y las camas son muy duras

Huele mucho a drenaje, y las camas son muy duras

6

Mauricio

Feb 25, 2024

·

Stayed 1 night

The level of humidity in the rooms is annoying, and the bathroom odor and humidity removal do not work. The ceiling is like paper. You will hear any noise coming from upstairs. More excellent hotels are in front of the street; I recommend you go there. the breakfast here is not tasty at all.

The level of humidity in the rooms is annoying, and the bathroom odor and humidity removal do not work. The ceiling is like paper. You will hear any noise coming from upstairs. More excellent hotels are in front of the street; I recommend you go there. the breakfast here is not tasty at all.

8

Teresita

Aug 11, 2025

·

Stayed 1 night

El desayuno no hah mucha variedad y realmente no esta bueno, creo que ahi tienen su area de oportinidad para mejorar y en cuanto al alojamiento estuve 13 dias y por 5 dias hubo muchos ruidos por las noches no se si reparaban algo pero parecia que brincaban arriba de mi cuarto y el acceso a internet fatal, no habia buena señal en la habitacion solo pegado a la puerta o tenia que bajar al lobby

El desayuno no hah mucha variedad y realmente no esta bueno, creo que ahi tienen su area de oportinidad para mejorar y en cuanto al alojamiento estuve 13 dias y por 5 dias hubo muchos ruidos por las noches no se si reparaban algo pero parecia que brincaban arriba de mi cuarto y el acceso a internet fatal, no habia buena señal en la habitacion solo pegado a la puerta o tenia que bajar al lobby

10

pradeep kumar

Oct 6, 2025

·

Stayed 1 night

Clean room, air conditioner is very sounding

Clean room, air conditioner is very sounding

8

Bogart

Nov 22, 2025

·

Stayed 1 night

Clean room. You can hear everything outside. Bed not so comfortable. Close to everything Housekeeping will ensure that you’re leaving on your checkout date. They will knock on your door early to ensure of that.

Clean room. You can hear everything outside. Bed not so comfortable. Close to everything Housekeeping will ensure that you’re leaving on your checkout date. They will knock on your door early to ensure of that.

6

Ramiro

Oct 26, 2024

·

Stayed 1 night

We were able to hear every time someone would turn on their shower and flush the toilet

We were able to hear every time someone would turn on their shower and flush the toilet

6

Rosalva

Feb 17, 2026

·

Stayed 2 nights

The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.

The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, yet service reliability is a concern, with repeated mentions of long or delayed check-in, overbooked or canceled reservations, phones not answered, and occasional key or room assignment mistakes.

Related guest reviews

4

SUJEY

Jul 29, 2025

·

Stayed 1 night

The man at desk was hrlpful and checked us in half hour before check in time. The cleaning lady was extremely rude and they only gave us 2 towels instead of 3. Which we were 3 in our party. She asked you guys need more towels in a very rude way. No towels to dry our hands, no washcloths, no bucket for ice. All bad.

The man at desk was hrlpful and checked us in half hour before check in time. The cleaning lady was extremely rude and they only gave us 2 towels instead of 3. Which we were 3 in our party. She asked you guys need more towels in a very rude way. No towels to dry our hands, no washcloths, no bucket for ice. All bad.

2

David

Dec 23, 2025

·

Stayed 1 night

They took a while to check me in .. way too expensive for the quality of their services and customer service

They took a while to check me in .. way too expensive for the quality of their services and customer service

6

Josafat

Aug 27, 2025

·

Stayed 1 night

In a city that is super hot we were having AC issues and they sent maintenance here and it broke again and I asked the front desk if they can give me a new room and they declined to provide me a new room but they want maintenance to come and check it one more time before they would switch me, at that point if I go back to a room with no AC I wanted a refund. FRONT DESK DOES NOT ANSWER THE PHONE. CANT EVEN SAY IT WAS BAD SERVICE IF YOU CANT EVEN GET A HOLD OF THEM.

In a city that is super hot we were having AC issues and they sent maintenance here and it broke again and I asked the front desk if they can give me a new room and they declined to provide me a new room but they want maintenance to come and check it one more time before they would switch me, at that point if I go back to a room with no AC I wanted a refund. FRONT DESK DOES NOT ANSWER THE PHONE. CANT EVEN SAY IT WAS BAD SERVICE IF YOU CANT EVEN GET A HOLD OF THEM.

2

Gustavo

Apr 16, 2024

·

Stayed 1 night

very bad service. gave me twice a occupied room. Someone in it

very bad service. gave me twice a occupied room. Someone in it

10

Rosalinda

Mar 5, 2024

·

Stayed 2 nights

Friendly staff. Property in great conditions and has a convenient location.

Friendly staff. Property in great conditions and has a convenient location.

2

Marilyn

Apr 25, 2024

·

Stayed 1 night

Check in is 3pm for this hotel. I arrived early but was willing to wait until check in time since my husband has dementia and I had missed a flight I had no choice. They were not communicating what the issue was behind the delay, but 3pm check in was missed so they didn’t check us in until 6pm knowing I had a flight at 4am so I wasn’t going to be there the whole night. We were exhausted and just wanted to check in to rest before leaving so early in the morning. Management was terrible she was rude, didn’t offer any sympathy for the delay and didn’t offer any help at all. To everyone who books here beware you may be delayed check in until night time and you just have to deal with it because management for this hotel doesn’t care about its guests.

Check in is 3pm for this hotel. I arrived early but was willing to wait until check in time since my husband has dementia and I had missed a flight I had no choice. They were not communicating what the issue was behind the delay, but 3pm check in was missed so they didn’t check us in until 6pm knowing I had a flight at 4am so I wasn’t going to be there the whole night. We were exhausted and just wanted to check in to rest before leaving so early in the morning. Management was terrible she was rude, didn’t offer any sympathy for the delay and didn’t offer any help at all. To everyone who books here beware you may be delayed check in until night time and you just have to deal with it because management for this hotel doesn’t care about its guests.

10

Francisco

May 27, 2024

·

Stayed 1 night

Very friendly staff

Very friendly staff

6

LORENZO

Mar 2, 2025

·

Stayed 1 night

I like the property and the customer service. I didn't like the understaffed service, the gentleman had to attend many customers all himself. He was very polite and respectful but being by himself made the check in process longer. I also didn't like the shower drain being partially plugged and I had to shower in a pool like.

I like the property and the customer service. I didn't like the understaffed service, the gentleman had to attend many customers all himself. He was very polite and respectful but being by himself made the check in process longer. I also didn't like the shower drain being partially plugged and I had to shower in a pool like.

4

Stephanie

Apr 20, 2024

·

Stayed 1 night

Check in was a pain. No rooms available until close to 3:30pm and then they had one concierge checking in and a line of guests. Did not get to check in until 4:30 pm

Check in was a pain. No rooms available until close to 3:30pm and then they had one concierge checking in and a line of guests. Did not get to check in until 4:30 pm

2

Jorge Enrique

Oct 10, 2025

·

Stayed 1 night

Nos cancelaron la reservación sin avisarnos, sabiendo que veníamos de fuera, el personal de recepción solo se reía de mí, diciendo que las reservaciones no sirven de nada. Pésimo, nos dejaron a nuestra suerte a la mitad de la noche

Nos cancelaron la reservación sin avisarnos, sabiendo que veníamos de fuera, el personal de recepción solo se reía de mí, diciendo que las reservaciones no sirven de nada. Pésimo, nos dejaron a nuestra suerte a la mitad de la noche

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AI-generated summary based on recent guest reviews

Location

Convenient for the airport and the U.S. consulate, with dining and shopping nearby. A few guests found the entrance hard to locate at night and had mixed perceptions of area safety.

Related guest reviews

10

Idheanna

Nov 6, 2025

·

Stayed 1 night

Todo genial, muy buena ubicación para ir al consulado

Todo genial, muy buena ubicación para ir al consulado

10

Abbdon

Oct 30, 2025

·

Stayed 1 night

Clean rooms and great service. Short drive from the airport.

Clean rooms and great service. Short drive from the airport.

8

Edna

Mar 19, 2025

·

Stayed 1 night

Hard to get to if you don't know the streets

Hard to get to if you don't know the streets

10

Mario

Mar 15, 2026

·

Stayed 2 nights

Great stay and clean rooms also the area was safe.... close to plazas and stores

Great stay and clean rooms also the area was safe.... close to plazas and stores

10

VICTOR HUGO

Dec 4, 2025

·

Stayed 1 night

el hotel muy lindo, personal amable, cerca del aeropuerto, y el desayuno muy rico,

el hotel muy lindo, personal amable, cerca del aeropuerto, y el desayuno muy rico,

10

Agustin

Oct 26, 2025

·

Stayed 1 night

El hotel cumple, pero los alrededores no se ven del todo seguros

El hotel cumple, pero los alrededores no se ven del todo seguros

8

erik

Dec 4, 2025

·

Stayed 1 night

Just hard to find at night.

Just hard to find at night.

8

Rick

May 31, 2025

·

Stayed 1 night

Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.

Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.

10

Oscar

Jun 8, 2024

·

Stayed 1 night

muy buena ubicacion y tiene una plaza a un lado donde hay muchos restaurantes

muy buena ubicacion y tiene una plaza a un lado donde hay muchos restaurantes

10

Aurelia Stephanie

Oct 24, 2025

·

Stayed 1 night

Gran ubicación en referencia al consulado, limpio, cómodo y seguro

Gran ubicación en referencia al consulado, limpio, cómodo y seguro

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some enjoy the included buffet, while others report limited variety, basic quality, delays in setup, and items running out or missing.

Related guest reviews

8

Minerva

Nov 21, 2025

·

Stayed 2 nights

Pésimo tienen mucha gente hospedada y poca comida y aparte lo q ponen en el bufet pésimo totopos con salsa verde huevo con 5 rodajas de salchicha y muy poco el jugo pésimo sabor en si el bufet muy malo es pésimo

Pésimo tienen mucha gente hospedada y poca comida y aparte lo q ponen en el bufet pésimo totopos con salsa verde huevo con 5 rodajas de salchicha y muy poco el jugo pésimo sabor en si el bufet muy malo es pésimo

10

Cristina

Jun 14, 2024

·

Stayed 2 nights

It was really quiet, the staff was nice and respectful. The breakfast wa really good. They serve eggs with potatoes, fried beans. They have more food like cereal, oatmeal, fruits etc. Nice place. Thank you

It was really quiet, the staff was nice and respectful. The breakfast wa really good. They serve eggs with potatoes, fried beans. They have more food like cereal, oatmeal, fruits etc. Nice place. Thank you

8

Raúl

Feb 17, 2023

·

Stayed 3 nights

El comedor muy sucio papel tirado y poco accesible para tomar alimentos nadie limpiaba y se tardan mucho en piner alimentos del bufeete cundo debería ser más constante al tener 2 opciones de alimentos

El comedor muy sucio papel tirado y poco accesible para tomar alimentos nadie limpiaba y se tardan mucho en piner alimentos del bufeete cundo debería ser más constante al tener 2 opciones de alimentos

8

LUIS GUILLERMO

Sep 23, 2025

·

Stayed 1 night

El àrea para desayunar limitada, le faltan botes de basura mas grandes ya que se acumulaban los desechos de los que desayunaban...........se agotaban los alimentos y esperas a que los vuelvan a surtir.....

El àrea para desayunar limitada, le faltan botes de basura mas grandes ya que se acumulaban los desechos de los que desayunaban...........se agotaban los alimentos y esperas a que los vuelvan a surtir.....

10

Maricela

Dec 10, 2025

·

Stayed 2 nights

El desayuno muy rico y atención de personal muy amables

El desayuno muy rico y atención de personal muy amables

10

VICTOR HUGO

Dec 4, 2025

·

Stayed 1 night

el hotel muy lindo, personal amable, cerca del aeropuerto, y el desayuno muy rico,

el hotel muy lindo, personal amable, cerca del aeropuerto, y el desayuno muy rico,

6

Micaela

Nov 16, 2025

·

Stayed 1 night

ACs outdated and breakfast to basic

ACs outdated and breakfast to basic

6

Angeles

Nov 17, 2025

·

Stayed 1 night

El desayuno no es muy bueno

El desayuno no es muy bueno

6

Celeste

May 13, 2024

·

Stayed 2 nights

Property was clean and quiet. Did not expect the extra charges at arival. The explanatiom by staff was that expedia does not charge the extra person fee, the non optional transportation and breakfast. But mind you i did add all the people that were staying. Booked 2 rooms. I did make it clear that we did not need transportation or breakfast. The breakfast food was terrible.

Property was clean and quiet. Did not expect the extra charges at arival. The explanatiom by staff was that expedia does not charge the extra person fee, the non optional transportation and breakfast. But mind you i did add all the people that were staying. Booked 2 rooms. I did make it clear that we did not need transportation or breakfast. The breakfast food was terrible.

6

Rosalva

Feb 17, 2026

·

Stayed 2 nights

The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.

The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.

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AI-generated summary based on recent guest reviews

10

Tracy

Aug 14, 2026

·

Stayed 6 nights

Was perfec !!! Our stay closed to AirPort

Was perfec !!! Our stay closed to AirPort

10

Julio

May 31, 2026

·

Stayed 2 nights

Everthing was excellent 100%

Everthing was excellent 100%

6

Isabel Cristina

May 7, 2026

·

Stayed 3 nights

Good

Good

2

Luis

Apr 26, 2026

·

Stayed 2 nights

I am actually going to file a complaint the Stay was terrible check in was delayed for about 1 1/2 hrs they offered us a late checkout for the inconvenience but i was going to check out early due to travel and getting on time to my next destination then the next day we arrived to our room around 10:30 pm and we had very noisy next room people so we called The front desk security was called to settle them down but noise continued so I decided to leave the hotel unfortunately due to the type of payment they could not offer any refund so the only option they could offer was to be moved to a smaller room and a smaller bed so we could not sleep comfortably

I am actually going to file a complaint the Stay was terrible check in was delayed for about 1 1/2 hrs they offered us a late checkout for the inconvenience but i was going to check out early due to travel and getting on time to my next destination then the next day we arrived to our room around 10:30 pm and we had very noisy next room people so we called The front desk security was called to settle them down but noise continued so I decided to leave the hotel unfortunately due to the type of payment they could not offer any refund so the only option they could offer was to be moved to a smaller room and a smaller bed so we could not sleep comfortably

10

Itzel Del Rocio

Apr 5, 2026

·

Stayed 4 nights

Yes, the breakfast was fresh. The parking was perfect

Yes, the breakfast was fresh. The parking was perfect

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

FAQs about City Express by Marriott Tijuana Otay

Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 1:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary shuttle service operates within 10 kilometers, including a cruise ship terminal shuttle at no charge.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Tijuana (Mesa de Otay), just a 4-minute walk from the Autonomous University of Baja California and 9 minutes by foot from Alameda Otay. It is approximately 0.6 miles from the High Performance Center and 1.7 miles from the U.S. Consulate General.

What are the policies for guests staying with children?

Children are welcome at the property. Specific details regarding the minimum age for free stays are not provided.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $104	17 $91	18 $89	19 $88
20 $88	21 $91	22 $91	23 $91	24 $91	25 $91	26 $91
27 $91	28 $91	29 $91	30 $91

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.