Is parking available at the property?

Yes, covered self-parking is available at a fee of USD 25 per day, which includes in/out privileges.

Is breakfast offered, and what type is it?

Yes, breakfast is offered, but specific details about the type (continental, buffet, etc.) are not provided. Guests should check for availability and any associated costs.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers disabled access, including elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is located 0.2 miles from East Tennessee History Center, Bijou Theater, and Tennessee Theatre, and is approximately 12.6 miles from McGhee Tyson Airport. Public transport options may be available nearby.

Courtyard by Marriott Knoxville Downtown

Average nightly price at Courtyard by Marriott Knoxville Downtown by month, last 12 months (USD)
Month	Average price
January	US$166
February	US$207
March	US$269
April	US$201
May	US$269
June	US$202
July	US$196
August	US$223
September	US$245
October	US$319
November	US$242
December	US$178

What guests think

Across reviews, Courtyard by Marriott Knoxville Downtown stands out for its walkable location, friendly staff, clean rooms, and a convenient garage, while recurring drawbacks include paid parking, inconsistent housekeeping, mixed breakfast, and occasional shower design issues.

Most guests describe the rooms as spacious, modern, and comfortable. The lobby Bistro and bar, plus a rooftop terrace, add convenient on-site options. A few guests reported billing or key-card issues during their stay. A solid choice for travelers seeking comfort and convenience in Knoxville.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site garage is convenient with direct access, but it carries a nightly fee that some find high. Guests also appreciate the lobby Bistro/bar and a rooftop terrace.

Related guest reviews

10

John

14 Jul 2024

·

Stayed 2 nights

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

John

17 Jul 2025

·

Stayed 1 night

Very nice clean property. Bistro downstairs was very nice good food nice little bar. But what made it even better was the staff in this hotel are top notch. And of course the rooms were very nice and clean as well

10

David

7 Dec 2024

·

Stayed 1 night

Bed and shower were both excellent. Overall facility was in good condition. Elevator straight to parking garage was a win.

10

Natasha

22 Aug 2025

·

Stayed 1 night

There for a concert at the Tennessee Theater. It was perfect for what we needed. Easy walking to the theater, parking garage with easy parking and access to the hotel. The room was perfect for me and my husband. We didn’t use the sleeper sofa, but it looked very nice. Would definitely stay here in the future.

10

Geonseok

29 Jun 2024

·

Stayed 1 night

Great location near downtown, covered parking.

8

Brett

30 Jul 2024

·

Stayed 2 nights

Great for a quick start to see a concert. We were literally just steps away from from the Tennessee theater and downtown Knoxville. The hotel was clean and comfortable. The staff was pleasant and helpful. The rooftop patio was nice. Breakfast options were good if a little expensive, but well within expectations.

10

Amy

26 Jun 2025

·

Stayed 1 night

Fantastic outdoor terrace

8

Aaron

1 Jan 2024

·

Stayed 1 night

The location is great for accessing downtown activities. The parking is expensive and there is free parking one block away.

10

Daniela

30 Dec 2023

·

Stayed 1 night

Beautiful view of downtown Knoxville; cute, clean, comfortable room... Didn't like having to pay $23 for parking (in a garage under the hotel) and not being informed of that ahead of time

10

Brandon

20 Jan 2025

·

Stayed 1 night

Friendly and very helpful staff. Convenient parking and clean rooms.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and well-kept common areas. However, several report lapses such as missed housekeeping, dirty fixtures, mold, or stained linens.

Related guest reviews

10

Kathryn

1 Jan 2026

·

Stayed 1 night

Great hotel, friendly staff, very new in feel. Parking was super easy and rooms were spacious and very clean. This is our new favorite for staying in Knoxville! So close to downtown, even on New Year's Eve and still, very quiet!

10

Robert

16 Sept 2024

·

Stayed 1 night

This was one of the most clean well kept places we have ever stayed at

10

Ashley

22 Sept 2025

·

Stayed 2 nights

Wonderful location, very clean and every person working there was incredibly kind and helpful.

6

Agustin

9 May 2023

·

Stayed 2 nights

Had a stain of a biological nature on sheets on the bed. Was compensated for a half day by the manager. This shouldnt have ahppened if therly checked the rolm prior to our arrival. There were crumbs on the end table when we walked in as well.

10

Avery

17 Dec 2024

·

Stayed 2 nights

Overall wonderful job on cleanliness, me and my boyfriend took a 2 day trip for thanksgiving and they were so on top of everything and attentive to any needs. Also guided us through everything throughly at check in :) !

10

Michael

19 May 2025

·

Stayed 1 night

Great stay. Property was very modern and clean. Front desk staff was friendly and check in was quick. Room was very clean and bed was comfortable. Can’t ask for more than that.

10

Diane

17 Oct 2024

·

Stayed 1 night

Stayed 1 night to visit family and the service was great, the room very clean and quiet. Easy walking distance to downtown places. I would highly recommend!

6

joelle

18 Nov 2025

·

Stayed 7 nights

Room was not regularly cleaned and even when cleaning was done the sink was still dirty

8

Jean

10 Sept 2024

·

Stayed 7 nights

Great check-in staff but below par cleaning staff. Housekeeper on my floor spent her entire shift talking on the phone, and the quality of her work was mediocre at best. There were spots on the walls that I washed off easily. Mold in the shower under a shelf. A catsup stain on the rug. Furnishing and space are terrific. Breakfast just ok.

10

Kelly

8 Nov 2024

·

Stayed 1 night

Outstanding service and clean room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern, and comfortable. Recurring issues include a shower design that lets water onto the floor and isolated maintenance problems like TV issues or an overly soft mattress.

Related guest reviews

10

William

28 Oct 2024

·

Stayed 1 night

The bed was very comfortable!

8

Richard

7 Jul 2024

·

Stayed 2 nights

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

8

Kiarash

16 May 2023

·

Stayed 2 nights

The bed was too collapsed leading to neck pain after a night of sleep. Maybe a 400 pounder slept in the bed before me, I don't know

10

William

16 Mar 2024

·

Stayed 1 night

Nice clean room. Good space. Close to everything. We'll be back.

10

Rob

25 Feb 2025

·

Stayed 2 nights

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Tonya

6 Aug 2025

·

Stayed 1 night

We loved this hotel, the room was amazing and the location was so perfect to walk to the market square where there are plenty of restaurants to choose from.

10

Meghan

12 Dec 2025

·

Stayed 1 night

Rooms were great, and staff was very accommodating

10

Kelly

29 Nov 2024

·

Stayed 1 night

From checking in to checking out everything was a wonderful experience. Our room was gorgeous with a comfortable corner sofa that was amazing and a huge cozy bed. Everything was clean and the store shop offered anything you may have forgotten. Definitely going to be our go to. Knoxville hotel.

8

Brandi

8 Feb 2024

·

Stayed 1 night

Natasha at the front desk was fantastic! The road noise and people heard in the parking lot at night was a little much (if you have a room over the parking lot). Cleanliness and comfort were good other than that.

6

Tiffani

27 Jul 2024

·

Stayed 1 night

Perfect location for downtown Knoxville shopping and dining. The showers have an issue with getting the floor very wet. Like flooded wet. I actually fell twice trying to maneuver the floor. I mentioned to the staff and they were very apologetic. No one’s fault… except maybe the building engineers 🤔. Anyway, suggested adding extra bathroom towel mats. I will for sure be staying again. That was just a small issue.

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Service

Service is widely described as friendly and helpful across the front desk and other teams. A few guests reported problems such as incorrect charges, key-card mixups, or slow response for in-stay needs.

Related guest reviews

2

Jacob

4 Oct 2023

·

Stayed 1 night

Upon checking into this hotel, I was given keys that did not work to access my room. I spoke to a very kind member of the housekeeping staff who assisted me in having the front desk resolve the issue. After waiting 10-15 minutes in the lobby I was finally given room keys in proper working order. After settling in it became apparent that the front desk staff had shown another couple to my room. They attempted entry multiple times. I called the front desk and spoke to Colton, it took 2 additional phone calls to the front desk before the issue was resolved. I returned to my room later that evening to find my keys had again stopped working. After raising the issue to the front desk they made it clear to me they had also attempted to check another guest, in addition to the two previous attempts. I then waited between 20-25 minutes, standing in the lobby, whilst Kimberly, Shelley, and Seaton all worked to resolve the issue. A few years ago I stayed at a $39 motel 6 that had better customer service than this hotel. Would not recommend staying here.

8

Carla

5 Mar 2025

·

Stayed 3 nights

The property is beautiful and my room was very comfortable. My stay was for three nights. I was quite surprised to learn that during my stay there would be no housekeeping. On the third day I had to track down someone from housekeeping to give me a trash bag to empty my wastebaskets. Because of university activities, downtown restaurants were crowded. My small group ordered through door dash. Our plan was to order drinks from the bar with our dinner, but were told we could not eat in the lounge.

10

Johnny

19 Sept 2025

·

Stayed 1 night

Friendly staff and prompt service.

4

Vanessa

1 Jan 2024

·

Stayed 1 night

I was under the impression when I booked my reservation that we had Continental breakfast. The staff at the front desk was not very helpful and did not seem care.

10

Matt

26 Nov 2023

·

Stayed 1 night

Staff was fantastic and very accommodating. Will definitely stay here again.

10

Vicky

25 Jun 2025

·

Stayed 1 night

I liked everything. Clean. Convenient, great service from the front desk to the bar tender.

10

Terell

23 Aug 2025

·

Stayed 1 night

Very nice staff and very easy check-in

2

Jeremy

6 Oct 2024

·

Stayed 1 night

I used this hotel because it is located near the jobsite. Upon arrival I was charged twice for incidentals totaling $340. I questioned this and the lady at the front desk wasted no time telling me there is nothing they could do, but the money would be refunded after checkout in 3 to 5 business days. Im here for work so i didnt buget for the overcharge. When I checked out in the morning I notified the acting manager of the problem and left the hotel. Hours later i was charged an additional $144.05, and 164.06. These charges were not related to my stay at all. I called the hotel baffled, and was told that they apologize and the manager was sorry it was a mistake but they are fixing the problem and I would receive a refund in 3 to 5 business days. I immediately called my baking institution to notify them of this apparent fraudulent activity. I had to cancel my card and get a replacement. The level of unprofessionalism at this hotel is over the top and i would never recommend anyone use this hotel unless they get rid of the staff.

10

Ben

25 Sept 2024

·

Stayed 1 night

Front desk staff did a super job.

10

Robert

4 Apr 2024

·

Stayed 1 night

Your staff worked hard during the check-in outage. Much appreciated. Thank you.

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Location

Central, walkable location near Market Square, Tennessee Theatre, the Civic Center, and many restaurants. A few guests felt the immediate area could seem sketchy at times.

Related guest reviews

8

Donna

24 Jun 2023

·

Stayed 6 nights

Close to downtown.

10

Kathryn

1 Jan 2026

·

Stayed 1 night

Great hotel, friendly staff, very new in feel. Parking was super easy and rooms were spacious and very clean. This is our new favorite for staying in Knoxville! So close to downtown, even on New Year's Eve and still, very quiet!

10

Mary

13 Jun 2024

·

Stayed 1 night

Walkable to the Tennessee Theater

8

Richard

7 Jul 2024

·

Stayed 2 nights

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Geonseok

29 Jun 2024

·

Stayed 1 night

Great location near downtown, covered parking.

10

Amanda

25 Feb 2025

·

Stayed 1 night

Easy walk to the Civic Center. Rooms are very nice. Loved the modern design.

10

Tonya

6 Aug 2025

·

Stayed 1 night

We loved this hotel, the room was amazing and the location was so perfect to walk to the market square where there are plenty of restaurants to choose from.

8

Aaron

1 Jan 2024

·

Stayed 1 night

The location is great for accessing downtown activities. The parking is expensive and there is free parking one block away.

8

Janice

28 Oct 2024

·

Stayed 2 nights

Good location to UTenn

8

Paul

25 Oct 2025

·

Stayed 1 night

Good downtown hotel close to city centre, many places to eat/drink nearby. No problems would use again

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AI-generated summary based on recent guest reviews

Dining

The on-site Bistro/bar and lobby offerings receive plenty of praise. Breakfast experiences are inconsistent, with some finding it tasty and convenient while others found limited options, extra cost, or issues with the Starbucks outlet.

Related guest reviews

6

Michael

26 Jun 2025

·

Stayed 2 nights

I had multiple issues with the Starbucks.

10

goPure

10 Aug 2024

·

Stayed 2 nights

Great location. Great breakfast options. Great gym.

10

Francisco

24 Dec 2023

·

Stayed 1 night

Breakfast was great

10

John

17 Jul 2025

·

Stayed 1 night

Very nice clean property. Bistro downstairs was very nice good food nice little bar. But what made it even better was the staff in this hotel are top notch. And of course the rooms were very nice and clean as well

10

Michael

8 Jun 2025

·

Stayed 5 nights

The Bistro near the lobby was solid. Room was nice and quiet....no issues

10

Therese

10 Oct 2024

·

Stayed 1 night

The room was super clean and very comfortable. We were able to check in an hour early. We were able to easily walk to the historic Bijue theater for an incredible Jake Shimabukurp concert. We ate dinner at the Bistro restaurant in the Mariott and enjoyed great food and service there.

8

Magda

19 Aug 2024

·

Stayed 1 night

The hotel was extremely nice but breakfast was a disaster. You have to pay big money but no buffet, no fresh food, coffee was not good either. You will be better eating outside the hotel.

10

Eric Samuel

1 Jun 2025

·

Stayed 2 nights

Julia at the Bistro the best

8

Brett

30 Jul 2024

·

Stayed 2 nights

Great for a quick start to see a concert. We were literally just steps away from from the Tennessee theater and downtown Knoxville. The hotel was clean and comfortable. The staff was pleasant and helpful. The rooftop patio was nice. Breakfast options were good if a little expensive, but well within expectations.

6

Dylan

5 Jan 2025

·

Stayed 1 night

Hotel, room, and parking were wonderful. My only complaint was the breakfast. Very little options, and the options they did have were not good at all. They didn’t have normal breakfast options like biscuits, sausage or even bacon. Only watery ham and microwave eggs.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $222	13 $209	14 $263	15 $268	16 $1,005	17 $978
18 $147	19 $194	20 $210	21 $211	22 $189	23 $428	24 $356
25 $153	26 $189	27 $348	28 $348	29 $200	30 $189	31 $189

Su	Mo	Tu	We	Th	Fr	Sa
1 $153	2 $179	3 $200	4 $200	5 $201	6 $1,057	7
8 $153	9 $200	10 $200	11	12 $200	13 $221	14 $221
15 $153	16 $200	17 $295	18 $295	19 $295	20 $1,014	21 $1,022
22 $142	23 $187	24 $219	25 $189	26 $200	27 $181	28 $190
29 $143	30 $189

Courtyard by Marriott Knoxville Downtown

Prices for Courtyard by Marriott Knoxville Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Room, Multiple Beds

Room, 2 Queen Beds (Hearing Accessible)

Guest reviews of Courtyard by Marriott Knoxville Downtown

What guests think

Property policies

Check-in instructions

FAQs about Courtyard by Marriott Knoxville Downtown

Prices for upcoming dates