Casa Nou

Overall an ok stay. Location was close to condesa but not very pretty directly outside. The room we stayed in was ok after we switched from the initial room, the layout was not ideal of the first one we had (the bed had a window towards the internal courtyard and smelled weird). The second room was more spacious and clean but felt like it was still missing items to make it a convenient hotel. There were no full length mirrors, few hooks to hang towels and the bathroom got very wet after showering.

Super clean. Convenient location and fair price.

Staying in this property was a terrible decision. My check-in was an awful experience. The person in charge of check-in was super rude (I got 32 minutes before 3.00 PM, and it looks like he was mad about it). The facilities are not even good; the room was only partially clean; I found mold in the bathroom; the fridge is not available; and the bedspread was old and torn. Also, I found a previously used hand towel. I don't recommend this place; you can find plenty of options in the Condesa area with better services and not treated poorly.

This place is misrepresent. This place is old full of stains, bed sheets are not crisp, the kitchens are not functional without proper utensils and to top it off , there are cockroaches.

Don’t expect a lot. You Get what you pay for. The rooms aren’t air-conditioned. I was there in the winter so it wasn’t that hot. Rooms are clean But I didn’t have a power point next to my bed or nightstand. Closest power point was on the other side of the room The concierge is very welcoming, friendly and helpful. 24 hr concierge