ORIENTAL HOTEL KYOTO ROKUJO

Great stay. Highly recommend. Great value, well located, bikes available for free, good size room

Nice hotel with boutique style decorations. Good size room. Loved the modern touches, digital check-in, light switches, etc. Bonus to have light refreshments throughout the day like juices, teas, coffee, and sake with snacks. The 3 washing machines in the laundry room was added benefit.

Clean rooms and well maintained. There were free free refreshments and coffee in the lobby between 10 and 18. Had everything needed in the room. Laundry was not as clean as you would expect compared to the other areas and only 3 machines and expensive.

They offer unlimited complimentary Sake In the lobby.

There are several problems regarding my stays: 1. There are no ramps leading into the hotel lobby. We had heavy luggages and there are only stairs. The hotel staff also did not offer help to bring it in for us. 2. Water bottles are complimentary, which are good. However, we can't get more than 2 bottle a days. This is a minus. 3. When I go out to get some lemon water in the morning, the staff did not allow me as it was breakfast time. Why keep the water inside the breakfast area, it is similar to say if I don't get breakfast, I can't get water/ coffee. 4. The surrounding are is pretty boring 5. The wifi does not work very well The good points are: 1. The room is pretty clean 2. The bathroom is pretty big

The staff were excellent and very courteous. The lounge is very comfortable and the complimentary beverages and snacks were great. The Japanese breakfast is a must! They have much variety of different foods. Located close to Gojo Station, which connects to Kyoto station. There is a Family Mart and Lawson up the main street, and also a grocery store called Fresco. However, if you are looking for a lively night area, this location is in a quiet neighborhood.

カフェスペースが素晴らしい。 フリードリンクにはコーヒーはもちろん、お出汁や日本酒もあり大変楽しませていただきました。 次回も利用したいと思います。

The exquisite design of this hotel was one of the main points that drew me in. Walking in felt like entering into a living museum mixed with a Japanese arboretum. The low lighting, mixture of wood, and showcasing the textile industry Kyoto is so famous for in their details made being here feel like an experience. It felt fancy without being boisterous. Like class was naturally coming from the design instead of pushed onto you. The staff were kind and answered questions in both Japanese and English. They have you check in utilizing their touchscreens at the front desk. This is becoming more common in Japan now. Luckily, if you have any questions the staff are there to assist in any way. Walking into your room you’ll see the size is fair. We got the traditional room with a queen size bed and though everything was comfortable the space definitely was confined when it comes to having multiple suitcases. Otherwise, the space is comfortable and a great way to relax between excursions. The dining area is beautifully designed, and in the evenings they have a small sample of refreshments free to enjoy, including sake. For breakfast they showcase their local cuisine quite well with ingredients. However, the biggest thing I have against their breakfast is there is a lack of variety. Great local dishes and quality ingredients, but not too many kinds of food. Because of this, maybe don't get breakfast included with your stay. All in all, loved staying here. Would come back again.

Overall this hotel was great. Excellent staff, understanding, informative, and accommodating. The ability to rent bikes directly from hotel was a nice touch to be able to navigate the city. As well as a nice Japanese breakfast is available as well. Would recommend as long as your ok with navigating public transit :)

breakfast was amazing and the complimentary drinks and nibbles are great

The room smelled like sour socks from the moment i stepped inside, or old sweat. The smell never disappeared throughout my 7 days. the walls are discolored from wear and tear. After a shower my feet were covered in the long hair of someone with long black hair. The room should undergo maintenance, a fresh coat of paint, a carpet deep clean and a proper cleaning session of the ventilation. the negative aside, the Onsen was clean, relaxing and nice, and my room had a wonderful view of Kyoto tower, and the hotel staff is kind and nice.

You get what you pay for... The pictures online were so deceiving. First off, the room was so small. Its also not so clean. The shower curtain had stains. There were also pee stains and traces of mold along the bath tub corners and floor. The cleaning staff only come in on the 4th night to change the bed sheets and throw trash away. They don’t give you more toilet paper, so be prepared to buy some. The lobby is pretty much the only decent looking place of the hotel. The hallways and room are just all white. No decorations, no creativity. Breakfast was okay, but they should add more variety to the menu rather than serving the same thing every day.

Friendly staffs and clean room. Conveniently located to access main sightseeing spots.

Room spotless very courteous Front Desk agents

Et meget dejligt Hotel, Pænt og rent i enkel Japansk stil. Lækker morgenmad, og venligt personale. Vil helt sikker bo her igen, og anbefale det til andre.

Överlag fräscht hotell. Bra storlek på rummen. Fräscht badrum. Mkt skön sång och kuddar. Men man märkte tyvärr att det fanns områden som inte var städade på ett bra tag. Hörn var dammiga, väggen hade kaffe fläckar, det var inte rengjort i springor mellan toalett lock och bakre del.

Leider absolut enttäuschend. Ventilator hat getropft; Teppich war dreckig; Außenflure (am Aufzug) waren komplett verdreckt (auch die Wände); Staub auf Couch, Fernseher und manchen Abrichtungen, welche eigentlich geputzt hätten müssen. Das Positive war: die Größe des Zimmers, das Bad, der Ausblick und der Mitarbeiter am Ende der Reise, welcher uns verlässlich und nett ein Taxi zum Bahnhof bestellt hat. - Anneke

Clean room

Overall the hotel was very nice, but there were some obvious areas where cleaning had been missed. Bathroom was well presented, but the gap between the seat and the head of the toilet had a lot of dirt and hair in it. The lower parts of the walls had shoe scuff and the carpet could do with a clean. Other than that a top hotel and great staff.

Un accueil qui ne reflète pas la destination. Très froid, du début à la fin du séjour. Notre chambre était pleine d’humidité, signalé à la réception rien n’a pu être fait mise à part un nettoyage de la chambre. Joint de la douche très très sale du à l’humidité. Pour un hôtel de ce standing c’est inacceptable. Le prix de la prestation n’est absolument pas justifié.

Everything was perfectly fine at this Hotel. The only Problem the rooms have is the curtains wont fully Block the daylight from outside so i woke Up earlier every day than Planned

Needs more space to put our luggage in room for 2 ppl.

Well-designed property with small, modern rooms and an excellent staff. The neighborhood around the hotel is quiet and ideal for those affected by noise while sleeping.

Our room smelt really bad (kind of like mold?). It seemed to come from the bathroom, but closing the bathroom door did not keep the smell from the room. The “king bed” was three twins pushed together with a sheet over it. This was a very uncomfortable mattress. The box that appeared to be a mini-fridge was not cool. I read another review saying that staff had called it a “cool box”. Since mini-fridges seem standard for hotel rooms, we bought snacks to store. We had to throw them away because they were not kept cool. We checked out a day early due to the discomfort of the hotel room.

Poor mattress… Could hear room service next door. Wall is super thin.

Room was extremely small. Considering lack of dining around (especially in the morning) we bought food in the evening to eat inside our room. That was an exercise in dexterity as there is no space and no electrical outlets near the most convenient place to eat.

Beautiful lobby and the rooms were quite nice. We payed for a king bed however which was just three single beds pushed together, it was uncomfortable..

Nice looking place but not the best stay. The lobby was nice and had some free snacks but the smoking room was in the lobby making it smell some times. The wifi was HORRIBLE and never worked. Our king bed was 3 mattresses put together making it uncomfortable. The fridge was luke warm and did not keep anything cold. Would not go back.

Internet in room doesn’t work. Limited amenities. Area lacks food options. Go stay in Gion

Pros: The hotel is clean and quiet, offers a delicious Japanese breakfast, and has friendly staff. Cons: It's a little far from Kyoto Station, the Wi-Fi in the room is nearly non-functional, and the staff could be more accommodating with their policies. For instance, they have complementary drinks served at 2:30; I walked in at 2:26 when it was 94 degrees outside and want to get the ice-cold beverage that's readily available, they insist it will be available in 4 minutes at 2:30 pm. It seems a bit unreasonable given that the drinks were right there!

My mom and I had a wonderful stay, the staff was amazing and kind and always helpful and the hotel was evenly clean rooms were large for Japan and it was very updated

Very poor arrival We were 1/2 hr early and they made us wait while 5 staff at the lobby desk stood around BSing The hotel only serves breakfast We arrived Sunday afternoon and most of the nearby restaurants were closed Hotel is not ready for prime time

We booked this hotel months in advance when planning our trip to Japan. We have stayed in 4 different hotels while staying here for 2 weeks and Oriental Hotel Kyoto was by far the very best hotel. Amazing service, friendly staff, great food and great location; I would give it over 5 stars if I could.

room was comfortable and clean, staff was very friendly, breakfast was very tasty

The staff were excellent and very courteous. The lounge is very comfortable and the complimentary beverages and snacks were great. The Japanese breakfast is a must! They have much variety of different foods. Located close to Gojo Station, which connects to Kyoto station. There is a Family Mart and Lawson up the main street, and also a grocery store called Fresco. However, if you are looking for a lively night area, this location is in a quiet neighborhood.

Se me perdió una sudadera negra marca Otnisuka Tiger en la habitación después de que hicieron la limpieza el día de ayer. Pedí ayuda en la recepción y no pudieron hacer nada, es la primera vez que me falta algo en mi habitación después de dejarla tranquila.

The staffs are very nice , friendly and helpful

This was my second time in this hotel. I have stayed last year and we had nice time staying only for one night, based on this we have decided to stay four night this time but it was not pleasant experience this time. The hotel service went down big time. We have booked and paid for 2 adulds and 1 child but during check I was informed that the child sleeping in separate bed has to paid additional charges for the bed. It would be fine with me unless I didn't already paid higher bedroom price. It would have been much cheaper to pay for 2 adults in the same bedroom and paid additional charges for the child upon check in. This was also confirm by front desk. I did not find this hotel to be family friendly. They could have found a solution but they did not care and only keep fishing on extra charges.

Staff were amazing

No Continental breakfast….. staff refused to help us in making reservations at restaurants.

Close to station. Large rooms. Quiet location about 30mins walk from main part of Kyoto.

객실이 깨끗하고 밤에 조용합니다. 조식도 훌륭하고 좋습니다. 아쉬운점은 주변에 식당이 마땅치 않고 여름에는 교토역에서 도보로 이동하기는 부담스럽습니다. 교토가 워낙 더운 지역이어서 여름에는 택시 이동 추천합니다.

Very nice hotel within walking distance from Kyoto station.

The walk to either the Shijo Dori or Kyoto stations is a little long however there is a bus stop within a couple mins walk which is also near a Lawson convenience store.

The staff were excellent and very courteous. The lounge is very comfortable and the complimentary beverages and snacks were great. The Japanese breakfast is a must! They have much variety of different foods. Located close to Gojo Station, which connects to Kyoto station. There is a Family Mart and Lawson up the main street, and also a grocery store called Fresco. However, if you are looking for a lively night area, this location is in a quiet neighborhood.

Great, clean, simple but modernized hotel. In between the train station and parts of the touristy areas, so you’ll be taking the bus/public transit and walking quite a bit, but overall great location. This is a 4-star hotel that is very busy and offers clean and comfortable rooms with nice bathrooms, that are simple but effective.

Good hotel, not so near the attractions

A litter far from station

Decor very worn in the bedroom and walls covered in marks, needs a freshen up. Reasonable location - good for buses and Lawson 5 minutes walk away. Would stay nearer to the station another time.

Great hotel in a residential block. Each restaurant will be around a 10 minute walk minimum, bars even further

Flott hotell med veldig god frokost

Very poor arrival We were 1/2 hr early and they made us wait while 5 staff at the lobby desk stood around BSing The hotel only serves breakfast We arrived Sunday afternoon and most of the nearby restaurants were closed Hotel is not ready for prime time

Al menu del desayuno le falta alguna opción occidental. Por ejemplo una parrilla para que te hagan huevos al gusto. Todo se ve muy fresco y bien presentado pero sol hay yogurt, fruta y croissants para los que no comemos japones.

Room was quiet, able to control temperature. Breakfast buffet had many selections of Japenese food.

The morning breakfast buffet was wonderful with a great selection of Western and Japanese cuisine.

In general very clean and well maintained. Shower curtain old. Breakfast without any variety, boring if you stay for several days. Strange Mix of high quality food and cheap food, i.e. canned fruit.

Average. Cleaning is only optional and there is hardly any place to put clothes nor space in the bathroom. Breakfast outside Japanese food is very limited.

The exquisite design of this hotel was one of the main points that drew me in. Walking in felt like entering into a living museum mixed with a Japanese arboretum. The low lighting, mixture of wood, and showcasing the textile industry Kyoto is so famous for in their details made being here feel like an experience. It felt fancy without being boisterous. Like class was naturally coming from the design instead of pushed onto you. The staff were kind and answered questions in both Japanese and English. They have you check in utilizing their touchscreens at the front desk. This is becoming more common in Japan now. Luckily, if you have any questions the staff are there to assist in any way. Walking into your room you’ll see the size is fair. We got the traditional room with a queen size bed and though everything was comfortable the space definitely was confined when it comes to having multiple suitcases. Otherwise, the space is comfortable and a great way to relax between excursions. The dining area is beautifully designed, and in the evenings they have a small sample of refreshments free to enjoy, including sake. For breakfast they showcase their local cuisine quite well with ingredients. However, the biggest thing I have against their breakfast is there is a lack of variety. Great local dishes and quality ingredients, but not too many kinds of food. Because of this, maybe don't get breakfast included with your stay. All in all, loved staying here. Would come back again.

朝食の種類が少ない。

The breakfast was excellent but hopefully after 2 day there will be some different menu, coz i stay 4 nites every thou there's lots of choices but is the same each day will be a bit too much. overall service excellent. rooms clean and friendly stuffs. the only complain is the washing machine omg it takes a long while and even thou i added extra time to dry but the clothes after more then 2 hours is still not dry at all. have to hang dry in the room. that's a bit disappointed. love the area is quite near by to station and local supermarket that operate 24hour