Name: Holiday Inn Express & Suites - Auburn Downtown by IHG
Address: 507 C Street SW, South Auburn, Auburn, Washington, United States of America, Auburn, King County, US
Price range: US$90–US$200 per night
Rating: 9.02

What guests think

At Holiday Inn Express & Suites - Auburn Downtown by IHG, travelers repeatedly praise clean, comfortable rooms, friendly staff, and a satisfying complimentary breakfast, while noting recurring train and freeway noise and awkward access in an industrial, less-walkable area.

Many describe the rooms as spacious and modern, with a few noting pleasant views of Mount Rainier. Facilities are modern, though the indoor pool is small and sometimes cool, and there is no hot tub. The setting is convenient for drivers, with quick freeway access and shopping and the casino a short drive away. Expect a reliable base suited to road trips and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern amenities include an indoor pool and a gym; guests often find the pool small and on the cool side, and there is no hot tub. Parking is free and plentiful.

Related guest reviews

8

Leslie Ann

1 Oct 2023

·

Stayed 2 nights

Super nice staff. Pool was a little too cool. but refreshing. Bed super comfortable. Selection at breakfast 1st day great not so good second day. but good.

8

Dora

28 Mar 2025

·

Stayed 1 night

The pool was cooler than usual. And no hot tub

10

Jessica

8 Apr 2024

·

Stayed 2 nights

Clean! A well established housekeeping/ maintenance team during the whole stay keeping everything smelling good & up to par! Family friendly. Pool is on smaller side kids, didn't complain. 24 hour fitness. Great full breakfast. 5 star customer service with meeting my satety concerns due to current crime rates in WA.

10

Shayna

6 May 2024

·

Stayed 2 nights

All around great. Housekeeping was attentive, breakfast was excellent and pool and workout room were clean and well stocked.

10

Scott

13 Jun 2024

·

Stayed 1 night

4 time staying here. Always clean and comfortable. Easy and free parking. Rates are middle of the road, but there are no extra charges for parking, breakfast, etc.

10

Brittney-Ann

13 Feb 2025

·

Stayed 2 nights

Great hotel! Friendly Staff, complimentary breakfast, nice rooms & a heated pool was a plus!

10

Rubi C

16 Feb 2025

·

Stayed 1 night

Súper celan and the personal really nice pool Area really clean

10

Chelsea

31 May 2023

·

Stayed 1 night

We booked here for our last night of vacation. We arrived around 4pm. The kids loved the pool, though it got very crowded later in the afternoon and the people there made a huge mess that made the floors unsafe to walk on. No staff members ever came in to check at any point. The laundry room was completely inadequate. It had 1 washer and 1 dryer. The dryer took 2hrs per load. A couple of women made my son take our clothes out of the wash so they could put them on the counter. Again no staff ever came in that room to check things. Breakfast was wonderful! The staff that we dealt with was extremely helpful and accommodating. The room was clean, quiet, and just as expected. The elevator was a bit clunky. It took a while and made some concerning sounds. Over all a good stay.

8

Victoria

10 Jul 2025

·

Stayed 1 night

1 washer and dryer

10

Salina

26 Jan 2025

·

Stayed 1 night

The hotel itself and staff were amazing. I would definitely stay here again. We did go in the “heated pool” however it did not feel heated. Maybe if the heat was turned up about 15-20 degrees it would have been perfect.

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Cleanliness

Reviews consistently highlight very clean rooms and common areas, with housekeeping attentive. A few isolated reports note missed spots or linen issues.

Related guest reviews

10

David

29 Nov 2025

·

Stayed 2 nights

The hotel was spotless and the staff was above and beyond courteous.

6

Brie

24 Jul 2024

·

Stayed 1 night

Overall the rooms and facilities were clean and well presented. The staff member that checked me in said 4 words to me. "Credit card and ID". She handed me the room key and didn\'t even say what room #. Getting in and out of the parking lot is a joke. Have to pull a u -turns depending which way you are heading. They gate off the one entry at night, so we thought we had it figured out coming from the opposite way, but nope. Breakfast lady was cheery and sufficient options to eat. We weren\'t bothered by any train noise. One night was ok, but I would find getting around inconvenient if it were for a few nights.

10

SHONA L

28 Sept 2024

·

Stayed 1 night

This was one of the cleanest hotels I have stayed in. Check in was super easy and all of the stuff we're so friendly and helpful. The bed and pillows were so comfortable after a long day. It's location is great for whatever you need. The breakfast was one of the best breakfasts I have had at a hotel in a very long time. Everything was so fresh and delicious with a lot of options. I will definitely stay here again.

10

sergiy

9 Apr 2024

·

Stayed 1 night

The only thing we had problem with pillowcase and mattress. Had blood on them maybe got over missed everything else. Fantastic stuff is awesome. Recommend a place.

10

Cesar

19 May 2025

·

Stayed 1 night

The property is really really clean. We rented the room to sleep and it didn't fail. The room is very spacious, the bedroom huge, comfy, clean, fresh and cozy. The bathroom is big and very modern looking. I recommend this hotel 100%

10

Jose

4 Nov 2025

·

Stayed 1 night

Awesome stay. Very clean and quiet

10

Michelle

9 Jan 2023

·

Stayed 19,365 nights

This is one of the cleanest hotels I’ve ever stayed at. Everything was very neat and clean from the lobby, dining area, hallways and rooms. The staff was always sweeping, mopping, dusting, etc. The breakfast was hot and plentiful. The staff was nice and welcoming. In all, this was a great stay and I will definitely stay here again.

10

Mark

30 Nov 2025

·

Stayed 4 nights

Room spotless. Courteous staff.

10

Ryan

25 Sept 2024

·

Stayed 1 night

The property was very clean and new. We had a pleasant stay.

10

Elizabeth

1 Oct 2024

·

Stayed 2 nights

One thing with the bathroom is maybe making sure to scrub the shower floor every now and again cause the shower floor in our room was really dirty, and made me a little uncomfortable to take a shower.

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Rooms

Rooms are widely described as spacious, modern, and comfortable, with some reporting occasional views of Mount Rainier. Noise from nearby trains/highways and stuffy air or AC limits are mentioned by some.

Related guest reviews

8

Vivian

28 Feb 2024

·

Stayed 1 night

the room that we stayed was at the Highway side, it was quite noisy during the night, if possible, for our next visit we would prefer to stay at the side that is not affected by the highway

10

David

12 Dec 2025

·

Stayed 1 night

Spacious, quiet, comfortable

10

Anna

25 Aug 2025

·

Stayed 1 night

Wonderful stay. Clean rooms, great staff, comfy bed.

10

Cesar

19 May 2025

·

Stayed 1 night

The property is really really clean. We rented the room to sleep and it didn't fail. The room is very spacious, the bedroom huge, comfy, clean, fresh and cozy. The bathroom is big and very modern looking. I recommend this hotel 100%

6

Toshya

30 Jun 2025

·

Stayed 1 night

The room was nice and clean. It was a full house and we did not hear anything so it was nice and quiet except for the constant trains going by. The AC was set to only go down to 66 and kept shutting off so the room was not at a comfortable cool and it made it difficult to sleep. The bed was nice and comfortable and I liked that they gave two different pillows, one that was firm and one not so much!

6

Cindy

14 Sept 2025

·

Stayed 1 night

The train was banging on the track and moving stuff at 5:30 AM. Couldn’t sleep after that!

8

Sophia

26 Apr 2025

·

Stayed 3 nights

Our room was facing the highway, so it was very noisy at night with the cars and the trains. Overall, nice new hotel and was very clean!

10

Johnnie

6 Sept 2025

·

Stayed 1 night

This property is very nice. It was well maintained, comfortable beds, very clean. But if you are a light sleeper request a room on the back side of the hotel. It is right next to a very busy freeway and a train track. The train was rumbling by at 4:45am. Still a very nice place to stay.

10

Shelby

28 Jan 2025

·

Stayed 2 nights

Myself and 2 kids stayed at this hotel for 2 nights. Wonderful stay. Super clean. Beds was delightful. Breakfast was ample for all our hunger needs. And the in-room fridge was the quietest hotel fridge I have ever had. Note that the single rooms are facing beautiful Mt. Rainier and the double rooms (which we had) are on the other side of the building. It would have been so cool to wake up looking at the mountain, but we just went outside and ooo'ed and awwed at it before we had the breakfast and on our way for the day.

10

daniel

9 Nov 2024

·

Stayed 1 night

The place is very clean, quiet and comfortable. What I really enjoyed most is the large window in my room with a beautiful view of Mt. Rainer.

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Service

Staff are frequently described as friendly, helpful, and efficient. A few guests report issues with reservation handling, policy flexibility, or inconsistent responses.

Related guest reviews

10

DANELLE

20 Mar 2023

·

Kristina the person who managed the breakfast on sat. 3/18 was very friendly and helpful to everyone. The first time I have ever encountered someone being so nice and helpful in this area. She is a top employee. I give her 10 stars out of 5. The people at the desk were also nice.

10

Ellen

29 Dec 2025

·

Stayed 2 nights

Every employee that I interacted with was friendly and helpful! The room was tidy and had everything I needed and the breakfast was great. I really like the coffee machines - quick and good!

10

James

20 Oct 2025

·

Stayed 2 nights

The staff and checkin and checkou was great! Hotel staff was friendly. Everything was clean and orderly. I would stay there again if the need arises.

2

MATTHEW

22 Jun 2025

·

Stayed 1 night

The room we reserved wasnt the correct one for our family of 6. We request and paid for a room with two queen beds and a pull out and got only two queen beds. We asked the desk to correctvthe issue and the responed that they were fully book and couldnt do anything to correct it. We had to have 3 people per bed or otherwise drive out of town for another hotel.

2

Samunique

17 Jan 2024

·

Stayed 1 night

I reserved my booking on Wednesday, paid in full. I arrived at the hotel on Saturday evening & was told that I did not have a reservation. The hotel failed to communicate that they were “overly book”. The receptionist attempted to insult my intelligence with questions instead of resolutions even though I provided a confirmation number. Horrible experience considering I had my children with me & a four month old.

6

Brie

24 Jul 2024

·

Stayed 1 night

Overall the rooms and facilities were clean and well presented. The staff member that checked me in said 4 words to me. "Credit card and ID". She handed me the room key and didn\'t even say what room #. Getting in and out of the parking lot is a joke. Have to pull a u -turns depending which way you are heading. They gate off the one entry at night, so we thought we had it figured out coming from the opposite way, but nope. Breakfast lady was cheery and sufficient options to eat. We weren\'t bothered by any train noise. One night was ok, but I would find getting around inconvenient if it were for a few nights.

10

ashley

16 Apr 2025

·

Stayed 3 nights

Stayed here for 3 days on a business trip. Female night auditor is fabulous. She was visible and constantly busy which is a rare gem in our industry. Breakfast attendant was wonderful and welcoming. Breakfast options were plentiful. Morning shift and mid shift staff aren't as hospitable. Not one of those staff gave me a welcoming hello or have a nice day. The floors by the elevator remained dirty until night audit staff came on. The spa is not available and I was not made aware until I asked. Besides that and the driveway in and out it was a great stay.

2

Tim

9 Jun 2025

·

Stayed 2 nights

I accidentally left my sons envelope full of the cash he received for his birthday in the room and one of the housekeepers stole it.

2

Laura

22 Aug 2023

·

Stayed 1 night

Where is the basic human decency or compassion? Nowhere to be found at this hotel. I was booked to stay at this hotel for a trip I had been looking forward to for months. Unfortunately, wildfire broke out all over WA, especially close do where I live, and I could not safely travel there by the time I was trying to get on the road. I contacted hotels.com to see if I could get an exception to the policy that I would be charged the full amount because it was less than 24 before. Their employee was very sympathetic and contacted the hotel twice, but manager Isela showed no humanity and refused to budge on the policy even a little bit. I contacted the hotel directly and talked to her. , She lied to me and said she was bound by the policy of hotels.com. When I revealed to her that they had called her twice and said she was the one who would not budge, she acknowledged she’d talked to them but was not the least bit interested in showing any mercy or compassion. She said she would look into the matter and get back to me. she didn’t. Hotels.com tried to contact her again, and she wouldn’t take their call. They wrote her a letter: ignored I understand the purpose of such a policy, but there are fires raging in the area, and to refuse to make any exceptions and insist on charging for a full night is poor customer service, and entirely inhumane and lacking in compassion. Don’t stay at this moral dump.

2

Naomi

16 Aug 2024

·

Stayed 1 night

False advertising. Reserved a room for 6. Specified 5 adults one child. We got a regular room with 2 queen beds and a chaise. Hotel claimed it was Expedias fault. Expedia said it was the hotels fault. Expedia said the photo the hotel used showed a couch. Hotel said it’s a “stock” photo. Bottom line we had 2 people with no bed and were told they couldn’t bring us a cot because it was against fire laws. We paid for a suite!! The only thing we got was a bathroom With room for a wheelchair. Do not reserve a room if you have more than 4 people!!! Staff is rude and will not help you or give you a dollar back.

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Location

Convenient to highways, outlets, and Muckleshoot Casino, but set in an industrial area with limited walkability. Many note significant train and freeway noise and tricky right-turn-only access, with occasional construction or security concerns.

Related guest reviews

8

Toni

17 Jul 2024

·

Stayed 1 night

Property was hard to get to.

8

Phil

8 Mar 2025

·

Nothing walkable. Rail track area off the highway.

10

Jo Ann

25 May 2023

·

Stayed 1 night

Great location! Everything is clean, staff is fantastic and helpful. Only complaint, noise from freeway into night and then early morning in our room but front desk staff gave tip on room choices for next time.

8

Aaron

2 Jul 2025

·

Stayed 7 nights

There was major construction on C Street. Taking it from 4 lanes into 2. On top of the construction the only entrance/exit from the hotel was south bound on C street.So you had no choice but to sit through the traffic whether you were coming or going. I would hold off on making any reservations until the construction is done. Nice place besides that.

10

Jollene

17 Nov 2025

·

Stayed 2 nights

Clean room, nice staff and great breakfast. Close to alot of great stores and food resturants.

10

Kendall

20 Sept 2025

·

Stayed 6 nights

It’s a bit off the beaten path but if you’re visiting family or working nearby it’s great!

8

Ronald

4 Sept 2025

·

Stayed 6 nights

The hotel was very nice. The surrounding area did not offer much in the way of conveniences.

10

Jason

16 Sept 2024

·

Stayed 2 nights

The trains run from 6am to 9 pm with an occasional off hour train. The back of the building probably gets better dampening so therefore less noise. Had some cars got broke into while we were gone (thankfully).

10

Johnnie

6 Sept 2025

·

Stayed 1 night

This property is very nice. It was well maintained, comfortable beds, very clean. But if you are a light sleeper request a room on the back side of the hotel. It is right next to a very busy freeway and a train track. The train was rumbling by at 4:45am. Still a very nice place to stay.

8

Nicholas

26 Aug 2023

·

Stayed 1 night

The hotel is very clean and well managed. Our room was spacious and well taken care of and staff were friendly. The hotel is located off a highway exit across from a train yard with nothing nearby. It’s 20 minutes away from White River Amphitheater which is why I’d assume why most guests (like me) choose to stay here.

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Dining

Complimentary breakfast is widely praised for variety and taste. Some mention lukewarm items or a desire for more healthy options.

Related guest reviews

10

Siane

8 Nov 2025

·

Stayed 4 nights

The Staff was wonderful. Breakfast was amazing! Great Place to stay. Thank you Staff.

10

Ellen

29 Dec 2025

·

Stayed 2 nights

Every employee that I interacted with was friendly and helpful! The room was tidy and had everything I needed and the breakfast was great. I really like the coffee machines - quick and good!

8

Melissa

8 Nov 2025

·

Stayed 1 night

The breakfast could have been better. Need more fruit n healthy options.

10

Dana

29 Dec 2024

·

Stayed 6 nights

The more breakfast was very well served. The food was warm and a good variety. The staff were friendly. They served chocolate chip cookies at night 5-7pm. However the Saturday night person did not do this. We stayed 6 nights. I would definitely stay again.

10

Sally

6 Aug 2025

·

Stayed 1 night

The stay was good. Staff was friendly and the room was clean and spacious. The breakfast was good

10

Jas

22 Aug 2025

·

Stayed 2 nights

Great experience, super clean and great breakfast :)

10

Michelle

5 Jun 2025

·

Stayed 2 nights

Clean great food and great friendly employees

10

SHONA L

28 Sept 2024

·

Stayed 1 night

This was one of the cleanest hotels I have stayed in. Check in was super easy and all of the stuff we're so friendly and helpful. The bed and pillows were so comfortable after a long day. It's location is great for whatever you need. The breakfast was one of the best breakfasts I have had at a hotel in a very long time. Everything was so fresh and delicious with a lot of options. I will definitely stay here again.

10

Michelle

6 Sept 2024

·

Stayed 2 nights

Only issue was the train noise all thru the night. But would definitely stay again for the breakfast and cleanliness of hotel and friendly staff

8

Rochelle

26 Apr 2025

·

Stayed 1 night

We needed a hotel close to Muckleshoot Casino, since we were going to a concert there that wouldn’t be over until late. This one fit the bill. It’s like new and service was good, though originally given a room that was closest to Hwy 18, even though we asked for quiet. They changed room to one much better, so all was good. The breakfast was luke warm and no green tea, but otherwise it had good selections. We will stay there again when going to another concert.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$117
February	US$124
March	US$119
April	US$133
May	US$144
June	US$187
July	US$174
August	US$154
September	US$150
October	US$124
November	US$120
December	US$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $146	10 $184	11 $154	12 $178
13 $114	14 $131	15 $133	16 $139	17 $171	18 $176	19 $162
20 $118	21 $131	22 $134	23 $141	24 $159	25 $155	26 $173
27 $118	28 $135	29 $152	30 $184

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $127	3 $127
4 $114	5 $132	6 $133	7 $133	8 $111	9 $96	10 $173
11 $94	12 $111	13 $111	14 $111	15 $111	16 $103	17 $123
18 $157	19 $157	20 $180	21 $200	22 $157	23 $157	24 $157
25 $94	26 $111	27 $111	28 $111	29 $108	30 $90	31 $90

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Monthly average prices

About this property

Location

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What guests think

Property policies

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