What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 710 per person.

What are the standard check-in and check-out times?

Check-in time is 15:00 and check-out time is 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

Where is the property located in relation to key landmarks?

The property is centrally located in Tokyo, just a 1-minute walk from Kabuki-za Theatre and 12 minutes by foot from Tokyo International Forum. It is 1.1 miles from Tokyo Imperial Palace and 1.9 miles from Tokyo Tower.

What are the policies for guests staying with children?

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Quintessa Hotel Tokyo Ginza - Comfort in the Heart of Tokyo

Average nightly price at Quintessa Hotel Tokyo Ginza by month, last 12 months (USD)
Month	Average price
January	$133
February	$122
March	$172
April	$233
May	$186
June	$103
July	$128
August	$125
September	$133
October	$203
November	$194
December	$162

What guests think

At Quintessa Hotel Tokyo Ginza, travellers consistently praise the central, walkable Ginza location and friendly, accommodating staff, while noting compact rooms with limited storage and bathrooms, clean spaces with occasional housekeeping lapses, and basic on-site breakfast via a small cafe.

Guests appreciate lobby amenities like complimentary drinks and toiletries, self-serve laundry, vending machines, a microwave, and reliable baggage storage. Rooms are quiet but tightly laid out, with minimal storage and small bathrooms; some found mattresses firm or pillows uncomfortable, and a handful reported odors or minor maintenance issues. Expect a simple, well-located stay that prioritizes convenience over space or full-service dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests highlight useful extras like self-serve laundry, complimentary lobby drinks and toiletries, vending machines, a microwave, luggage storage, and handy touches such as a wheelchair and baggage scales.

Related guest reviews

10

Carly

Jul 8, 2025

·

Stayed 5 nights

酒店有好多貼心位置，於2樓Lobby有咖啡機，有微波爐，有製冰機，最重要有抽真空機，可以令到我行李減少三份一位置

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10

Kin Man

Jul 25, 2025

·

Stayed 1 night

Good location close by to subway exit A8 and A7 for Asakusa line Higashi-Ginza station. Which has alternate train take you direct to Haneda airport. Very convenient location as the metro line take you to area where lot of tourist attractions located. Hotel room are clean and decent size for Tokyo. Hotel has a many facilities including self serve laundry. We didn’t just cause need to take the train to airport next day. Only thing to watch out is there are some construction going and exit A7 and A8 only open from 7am to 10 pm. Also the only elevator for the station is on exit A1 which is a good 15 min walk on the surface to the hotel.

10

Tiffany

Nov 12, 2025

·

Stayed 6 nights

The hotel is in a great area, safe and central. The hotel was super clean and staff was very nice. The lobby had a lot of amenities/tools/supplies that you can easily access to make your stay more comfortable.

10

Daniel

Sep 20, 2025

·

Stayed 3 nights

Everyone there was super helpful, with in facility refreshments, vending machines, attached cafe on the bottom floor, and the staff was excellent!

10

CHANG SEOB

Feb 12, 2026

·

Stayed 4 nights

로비에 세탁실이 있어 유용하게 사용했어요 직원들도 친절했고 히가시 긴자 역 긴자역 모두 도보권에 있어 이동에 불편함이 없었어요.

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10

Clyde

Mar 16, 2025

·

Stayed 6 nights

We had a person in our group who could not walk long distances and the hotel offered a wheel chair that we used throughout the stay. Very much appreciated and allowed her to see more of Tokyo. This is probably her last trip to Japan and it made her stay more memorable.

10

Ruth

Mar 18, 2025

·

Stayed 6 nights

The lobby was nice to gather with our other travel buddies. They kept an eye on our luggage upon checking out. We could get some last minute things done without lugging all our bags with us. Big help.

8

Edmund

Aug 2, 2023

·

Stayed 3 nights

Good location and laundry is located at the lobby where you can have a free coffee, surf internet while waiting in the comfort of the hotel lobby. Good location to shopping districts of Ginza and train station. And there is a value for money soba shop by the corner of the road

10

Yin Yin

Nov 8, 2024

·

Stayed 4 nights

Quiet and yet walkable within the heart of Ginza. Plenty of food options. The hotel has weighing scales - yes we needed to weigh our bags to ensure we didn’t bust the weight limit. Breakfast easily available right downstairs.

10

Ian

Sep 20, 2025

·

Stayed 7 nights

O hotel é tamanho médio mas a não ser que você venha com muitas malas grandes não tem problema algum. Confortável, banheiro bom. No saguão do hotel há amenidades caso precise, como touca de banho, chinelos, etc...uma kettle e um mini bar no quarto. Tv,mas tudo em japonês. Wi-fi em todo hotel. Café, água e chás disponíveis no saguão do hotel. Staff maravilhoso. Microondas no saguão também. Máquina de lavar ( 300 yens pra lavar e 100 yens para secar). Você pode deixar as malas tanto antes do Check in quanto depois caso precise. Lugar excelente, perto de bons transportes e numa área nobre da cidade. Você pode usar o trem ou o ônibus para Narita aeroporto que fica mais distante e Haneda que é mais perto. Dá pra ir andando pra a estação de Tókio ( onde se também fica o trem bala). E ao contrário do que muitos dizem dá sim pra fazer bate e volta em Osaka e em Kyoto. Claro que restringindo bastante o que será visto. Japão é um sonho! Pais civilizado!

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Cleanliness

Many reviews describe very clean rooms and good housekeeping, but several reported issues like dirty bedding, stray hairs, stained or yellowed fixtures, moldy shower curtains, musty odors, or dusty vents.

Related guest reviews

6

Cesar

Nov 8, 2024

·

Stayed 3 nights

Air conditioning vent was dirty. Did struggle with my allergies

10

Tiffany

Nov 12, 2025

·

Stayed 6 nights

The hotel is in a great area, safe and central. The hotel was super clean and staff was very nice. The lobby had a lot of amenities/tools/supplies that you can easily access to make your stay more comfortable.

6

Linda

Dec 23, 2025

·

Stayed 5 nights

The room carpet was duties. Room is too small for 2 people.

10

Cihan

Feb 18, 2026

·

Stayed 11 nights

Oda temizligi cok iyi otel guzel

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4

lianne

Aug 14, 2025

·

Stayed 3 nights

Don’t stay here unless you want to pay a lot for dirty bedsheets and yellow toilets. The area is nice, it’s in the heart of Ginza almost, and the nearest station is only a 2 minute-walk, but I found hair on my bed. I requested a room change, which they granted, but the new room had hair too, and the toilet seat was yellow. Not to mention, the wall was cracking too. The staff are relatively nice, but not very helpful.

4

muaid

Sep 19, 2025

·

Stayed 3 nights

spider webs on the ceilings and stains on the bedsheets

10

Stephanie

Nov 20, 2025

·

Stayed 8 nights

Our room was clean on the day we arrived and everyday after during our stay. Appreciated the hospitality. Thank you for making our trip enjoyable!

4

Paula

Nov 14, 2025

·

Stayed 5 nights

Not clean dirty bedding, no water, terrible service!

10

Wei

Nov 7, 2025

·

Stayed 4 nights

The staffs are all very courtesy and helpful, especially Kato who is very nice and professional. The room is spotless clean and quiet.The location of the hotel is perfect, near the Metro station and lots of restraurants near by. For sure i will recommend this hotel to my friends and i will stay again if i visit Tokyo in future.

8

Benjamin

Dec 7, 2023

·

Stayed 10 nights

Good hotel, shower curtain had mold upon arrival. Not a big deal to me. Would stay again if rooms were slightly cheaper for what they offer.

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Rooms

Rooms are compact to tiny with limited storage and very small bathrooms; some single rooms feel roomier, and several noted firm beds or quirky pillows.

Related guest reviews

10

Hoan

Jul 11, 2025

·

Stayed 3 nights

Great location but room are small which is expected for Tokyo. They could have elevated the bed and have storage under the bed otherwise there’s no real storage area.

10

Nicolas Ryan

Feb 16, 2025

·

Stayed 5 nights

Once we found it from the street and made it to the lobby on the second floor, everything was smooth sailing. The room was a tad small traveling internationally with luggage, as there was no closet, or storage, so the bags had to be in the walkway even while against the wall. Despite that the beds were comfortable, and having use of the small fridge helped a great deal.

6

Melissa

Oct 19, 2025

·

Stayed 2 nights

The twin room was tiny. Barely enough room to have 2 small suitcases and still be able to walk. Good location though.

8

Carrie

Feb 7, 2026

·

Stayed 2 nights

Room was clean and staff was very helpful and professional. Rooms are typically small but well laid out. Very quiet and central to walking around Ginza

8

DESMOND

May 5, 2025

·

Stayed 1 night

Room was good, bed was clean and comfortable but the pillows were half beads half pillow which was very weird.

8

Kathrina

Nov 2, 2025

·

Stayed 6 nights

The hotel location was great. The bus and train station (Ginza line )was near . The only thing was the room was tiny . Two people with luggage’s can barely move. Overall the staffs were friendly, and the room was clean

8

natalia

Nov 4, 2025

·

Stayed 6 nights

Great location, good service and tiny rooms

10

XYLIA

Nov 15, 2025

·

Stayed 2 nights

Single room was more spacious than double, feels like there are more room to move around.

10

Maria

Aug 17, 2025

·

Stayed 3 nights

Compact rooms. The hotel is clean and well updated. Perfect for two people. Bathroom is particularly small so you like a big bathroom that may not be the place for you

8

Bradley

Jul 18, 2024

·

Stayed 4 nights

Great location! Forewarning: the rooms are TINY. My room barely had walking room around the full sized bed. It was almost impossible to open my suitcase as there’s no closet or staging area to put it. Otherwise, it was a great stay.

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Service

Service is frequently described as friendly, professional and accommodating, though a few guests encountered colder interactions or limited English from some staff.

Related guest reviews

10

GINA

May 1, 2025

·

Stayed 4 nights

The hotel staff in the reception desk were very helpful, professional, friendly and courteous. The room was clean. Walking distance to shopping and transportation. Excellent service.

8

Carrie

Feb 7, 2026

·

Stayed 2 nights

Room was clean and staff was very helpful and professional. Rooms are typically small but well laid out. Very quiet and central to walking around Ginza

10

Su Kyoung

Jun 21, 2024

·

Stayed 4 nights

I have been to Japan many times and this is the only hotel staffs are not helpful and kind. If Mr. Kaneko wasn't there, I would have given 1 star to this hotel. Other employees working at late night and early mornings are just horrible. They don't greet and when you ask them a question they give you a look like you are bothering them. Room is very very small and very humid with AC on.

10

Zsuzsa

Apr 30, 2025

·

Stayed 7 nights

Excellent staff, professional and helpful.

10

Maria

Oct 15, 2025

·

Stayed 3 nights

The most polite staff I ever met!

10

Arlene Kris

Sep 3, 2025

·

Stayed 7 nights

Staff was beyond exceptional!

10

In Han

Feb 7, 2026

·

Stayed 1 night

훌륭한 위치, 친절한 서비스, 깨끗한 방, 편리한 어메니티. 또 방문하겠습니다

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6

Hui San

Jul 20, 2025

·

Stayed 2 nights

I was mistaken to have high expectations of this place give the glowing recent reviews. Breakdown Pros - they give you extra supplies like slippers, pyjama, face wash, toothbrush, toothpaste, hairbrush etc (variety is more than your usual hotels) - close to public transport station - close to Lawson - fairly quiet - free water and cold tea which was especially helpful during the humid summer. Cons - Reception is located on level 2 (as opposed to ground floor). Not sure if it’s a common thing in Japan. We only stayed at this hotel so can’t compare. - Staff weren’t as hospitable as you’d expect from a Japanese hotel. Even at hotels in Western countries they would greet you when you head to the desk. - our bathroom didn’t smell the best but it didn’t smell to the point where I’d be bothered to change rooms.

10

Ryan

Feb 27, 2026

·

Stayed 3 nights

Always stay here. Staffs are accommodating and very helpful. Great location and many unique restaurants. Fin and convenient place to stay

10

Wei

Nov 7, 2025

·

Stayed 4 nights

The staffs are all very courtesy and helpful, especially Kato who is very nice and professional. The room is spotless clean and quiet.The location of the hotel is perfect, near the Metro station and lots of restraurants near by. For sure i will recommend this hotel to my friends and i will stay again if i visit Tokyo in future.

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Location

Central Ginza base near multiple subway lines, shopping, restaurants, and Tsukiji; the area feels safe, generally quiet, and very walkable.

Related guest reviews

10

Jeremy

Jan 7, 2024

·

Stayed 2 nights

Right in the centre of areas of interest and lots of food within 200m of walk.

10

Olivia

Oct 4, 2025

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Stayed 4 nights

Very short walk into the heart of Ginza shopping district but hotel is still on a fairly quiet street. Felt safe at night.

8

Sandra

Aug 9, 2025

·

Stayed 3 nights

Great location

8

XYLIA

Nov 11, 2025

·

Stayed 2 nights

Great location, convenient to metro and safe neighborhood to be in.

10

ka leung karen

Sep 28, 2025

·

Stayed 6 nights

great location

10

Kin Man

Jul 25, 2025

·

Stayed 1 night

Good location close by to subway exit A8 and A7 for Asakusa line Higashi-Ginza station. Which has alternate train take you direct to Haneda airport. Very convenient location as the metro line take you to area where lot of tourist attractions located. Hotel room are clean and decent size for Tokyo. Hotel has a many facilities including self serve laundry. We didn’t just cause need to take the train to airport next day. Only thing to watch out is there are some construction going and exit A7 and A8 only open from 7am to 10 pm. Also the only elevator for the station is on exit A1 which is a good 15 min walk on the surface to the hotel.

10

Christian

May 11, 2025

·

Stayed 2 nights

Hotel is close to subway stations and also the major shopping area of Ginza. There are several restaurants within 100m of the hotel and also a selection of combinis.

10

Lizabeth

Oct 14, 2025

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Stayed 3 nights

Great location for the price. Quiet too! Near several metro lines. We have been to Tokyo many times and have had several good experiences staying in Ginza, but this was one of my favorites.

10

Kenneth

Sep 29, 2025

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Stayed 5 nights

The Quintessa Hotel in Ginza is in the central part of Ginza and is very close convenient store, restaurants and train stations. Walkable distance to lots of shopping stores. The area is very safe, overall very quiet. The staff is very friendly. The room we got is a little bit tight for 2 but we are there to sleep mostly so makes no different for us. Very clean room so its comfortable. Bathroom for one person at a time because of limited space to sharing of one faucet that controls both shower and sink...only one at a time. Overall good place.

10

Luyang

Jan 14, 2026

·

Stayed 5 nights

The location is incredible right in the heart of Ginza.

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Dining

On-site breakfast is provided via a ground-floor cafe with a basic or limited set menu; several guests found it disappointing or not allergy-friendly, while a few thought it was fresh or acceptable.

Related guest reviews

10

MERLE

Nov 1, 2025

·

Stayed 3 nights

A smaller hotel typical of what you would find in Tokyo but impressed with cleanliness of room, quality of decor and amenities, and above all, excellent service from hotel staff! Cafe de Crie on the 1st floor level is very convenient for hotel guest and offers delicious but limited menu items. Excellent location close to all major attractions and high-end shops that Ginza is known for. Very happy for choosing this hotel!

8

Thomas

Dec 27, 2025

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Stayed 3 nights

Very disappointing breakfast with very limited options especially for people with intolérances.

8

Marilda

May 13, 2025

·

Stayed 1 night

Boa localização, staff extremamente educado mas , o café da manhã fraco e o quarto muito pequeno.

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8

Irina

Oct 10, 2025

·

Stayed 4 nights

Unfortunately, I cannot say anything about the pool. Breakfast was reasonably good but it would be better if it starts at 6:30 rather than 7:00 AM. We travelled with touristic purposes. If you have to be for a trip at 7:30 AM, that means that you miss breakfast

10

Kimberly

Apr 6, 2025

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Stayed 2 nights

Boutique hotel tucked away around a corner with small shops and friendly restaurants when you walk out the door. Rooms were small, but while appointed with great blackout shades,our view look down a side street. Walking distance from the Metro Station, luxury shopping district and transportation to sites. Coffee and tea in lobby with a small cafe downstairs. No breakfast buffet offered. Friendly excellent staff.

6

Ai Thuy

Oct 26, 2025

·

Stayed 1 night

The hotel room was okay — clean and comfortable enough, but nothing special. There were no complimentary water bottles provided for guests, which was a bit disappointing. The breakfast was not a buffet, just a basic café downstairs with a limited set menu. The TV didn’t offer many channels or entertainment options either. On the positive side, the hotel did allow us to check in early, which we appreciated. However, based on the amenities, I wouldn’t consider this a true 4-star hotel. The best part is the location — it’s very convenient and within walking distance of shops and train stations

10

W

Sep 14, 2025

·

Stayed 4 nights

環境幽靜，近銀座站，附近有多間便利店。酒店所有職員都很友善有禮，英文溝通良好。房間寬敞整潔，有足夠空間打開2個行李喼。早餐不是自助形式，好處是可縮短早餐時，壞處是太少選擇，連續4天吃同一款早餐。下次再去東京，一定會再選這家酒店。

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8

Craig

Aug 8, 2023

·

Stayed 1 night

Easy access to the subway. We purchased the breakfast option but the selection was very limited. Staff was kind and helpful. Would stay here again (without the breakfast).

8

Manjula

Oct 19, 2025

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Stayed 9 nights

Excellent customer service, friendly staff, clean room and fresh breakfast. We would have loved more Breakfast options as we stayed for 10 days. Central location, easy access to shopping and dining.

8

Isao

Nov 9, 2024

·

Stayed 2 nights

Great location. 5 min to Ginza metro. 5 min to Mitsukoshi for great lunch and dinner bentos. There was breakfast/lunch shop that was part of the hotel Very limited storage space. Tiny bathroom

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $188	12 $200	13 $280	14
15 $178	16 $208	17 $390	18 $376	19 $239	20 $286	21 $509
22 $421	23 $174	24 $217	25 $221	26 $263	27 $362	28 $509
29 $140	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
		1 $180	2 $151	3 $219	4 $348	5 $443
6 $233	7 $205	8 $258	9 $326	10 $194	11 $288	12
13 $153	14 $107	15 $158	16 $111	17 $144	18 $199	19
20 $139	21 $102	22 $131	23 $179	24 $198	25 $196	26
27	28	29	30	31

Quintessa Hotel Tokyo Ginza

Prices for Quintessa Hotel Tokyo Ginza

Monthly average prices

About this property

Location

Room options

Standard Twin Room

Moderate Double Room

Hollywood Twin Room

Standard Double Room

Guest reviews of Quintessa Hotel Tokyo Ginza

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quintessa Hotel Tokyo Ginza

Considering this hotel for your Tokyo trip?

Prices for upcoming dates