Courtyard by Marriott Hamburg City

Stayed here last year and rated excellent. Returned for that reason and one of the best parts is the rooms come with full air conditioning and a decent size refrigerator, is useful for keeping chilled wine and drinks. This time when I checked into room,no refrigerator. I enquired at reception and was told not all rooms had. This ,despite fact I pointed out fact that the room I booked stated a refrigerator in specification and the hotel's own website states ALL rooms have refrigerator. The attitude from the receptionist was non apologetic and basically deal with it and if not happy return next day and complain (guessing she couldn't be bothered dealing with it). I was swapped to another room next day but it was an inconvenience and soured the start of the holiday. Additionally I was charged the full rate on the first night for a room which didn't meet specification in addition to,zero apology.

Basic gym but with excellent sauna

Ok

The breakfast was great and the space was comfortable.

Always a great stay.