Hotel Boutique Restaurant Kran Kreen

We just spent one night, the staff was great. Our room was on 1st floor so didn’t have to negotiate stairs. The room was neat and clean, bed comfortable. Walls were pretty thin though. We had supper in the restaurant, very good. The breakfast was not a buffet, each place setting was set with a portion of fruit, yogurt, cereal and pastry. Waitress offered scrambled eggs or an omelette, we chose the omelette, great breakfast, again, staff outstanding.

This is a budget style hotel, the price is suitable for that and it is not a bad place, I feel the details on Hotels.com oversell the hotel and raise expectations, if it had been clearly a budget hotel I would have been expecting what we received. The restaurant is a cafeteria with largely simple reheated dishes. The room has a good sized bed but that takes up nearly all the space. We were initially given a twin room (booked a King), we were moved but would have asked to move anyway as the chair in the room was badly stained and similar marks on the carpet. The next room was equally small but clean and a good shower. The upstairs lounge area was full of cleaning equipment during our stay, sofa covered with piles of sheets, vacuum cleaner etc, not very welcoming. Breakfast included was a small selection of items already on the table when we came down, wrapped in cling film, small bowl of cereal, tinned fruit salad, fruit yoghurt, pastry, fruit juice, eggs to order. The only choice was with the eggs so a lot ended up wasted. The staff were friendly and helped with baggage which was needed as there is no lift. For a one night stay this was fine and the price reflects what we received, I just think the description on Hotels.com raises expectations

직원도 친절하고 전반적으로 괜찮음. 다만 작은 규모의 2층 건물이라 엘리베이터는 없음.

We stay two nights in this hotel. The room is small but quiet with a large hot water heater and a large bed. It is very comfortable. There is no elevator, but it only has two storey. You need to carry your luggage up to your room. Front desk people are friendly but some with limited English and some are very good in English. Restaurant downstairs is convenient with good food.

This is a diamond in the rough. From the outside, you would never expect such a nice clean place inside. The room was clean and modern. The staff was very welcoming and friendly. And, a nice breakfast was included. If you just need a clean quiet place to spend the night, this is the place.

I think that the hotel is overrated. Small rooms, not properly cleaned and inconvenient access to upper floor.

lovely small hotel. Very clean. Great location.

-Chambre avec vue sur un mur. -Joints de la salle de bain salles. - hotel bruyant, le couloir resonne des que des personnes ferment ou ouvrent leur chambre. -Petits déjeuners servis a partir de 7h seulement alors que les excursions partent tôt, donc on a eu des petites boxes. - Personnel sympathique, agréable en particulier la personne présente le matin tot.

The room was a little dirty, the hotel was loud and we were perhaps in the worst room being at the top of the stairs and/directly above the main door.

The staff helped get us a ride from the airport to the hotel before we arrived. The rooms were clean. The shower pressure amazing. When we woke they were ready with coffee and a great spread for breakfast. Would recommend this place for sure!

This is a budget style hotel, the price is suitable for that and it is not a bad place, I feel the details on Hotels.com oversell the hotel and raise expectations, if it had been clearly a budget hotel I would have been expecting what we received. The restaurant is a cafeteria with largely simple reheated dishes. The room has a good sized bed but that takes up nearly all the space. We were initially given a twin room (booked a King), we were moved but would have asked to move anyway as the chair in the room was badly stained and similar marks on the carpet. The next room was equally small but clean and a good shower. The upstairs lounge area was full of cleaning equipment during our stay, sofa covered with piles of sheets, vacuum cleaner etc, not very welcoming. Breakfast included was a small selection of items already on the table when we came down, wrapped in cling film, small bowl of cereal, tinned fruit salad, fruit yoghurt, pastry, fruit juice, eggs to order. The only choice was with the eggs so a lot ended up wasted. The staff were friendly and helped with baggage which was needed as there is no lift. For a one night stay this was fine and the price reflects what we received, I just think the description on Hotels.com raises expectations

The room flooring needs better clean up, it is sticky

I stopped at the Hotel for only one night on the way to Puerto Natales. I arrived on a night flight (2h30 a.m) and I was very happy for its 24hrs front desk reception. I had a good night sleep there. The hotel is clean and the staff is helpful.

Clean and simple. Breakfast is included. Rooms are *tiny* and some things could benefit from a little maintenance. Otherwise reasonably priced and very convenient to everything in Punta Arenas. Service is friendly but not many english speakers on staff.

Not view, heating was hot but turned off was worsened, only mineral waters, WiFi wasn’t working

We just spent one night, the staff was great. Our room was on 1st floor so didn’t have to negotiate stairs. The room was neat and clean, bed comfortable. Walls were pretty thin though. We had supper in the restaurant, very good. The breakfast was not a buffet, each place setting was set with a portion of fruit, yogurt, cereal and pastry. Waitress offered scrambled eggs or an omelette, we chose the omelette, great breakfast, again, staff outstanding.

-Chambre avec vue sur un mur. -Joints de la salle de bain salles. - hotel bruyant, le couloir resonne des que des personnes ferment ou ouvrent leur chambre. -Petits déjeuners servis a partir de 7h seulement alors que les excursions partent tôt, donc on a eu des petites boxes. - Personnel sympathique, agréable en particulier la personne présente le matin tot.

The room was a little dirty, the hotel was loud and we were perhaps in the worst room being at the top of the stairs and/directly above the main door.

Noisy room on the street. It’s a glorified hostel. Don’t expect much.

Overall, the hotel was well located, with friendly staff and a delicious breakfast. My complaint is our particular room (#11), which was surrounded by hallways on 3 sides and had no exterior windows for ventilation (the result of a poorly planned addition to the building). The bedroom "window" faced directly into one hallway, and the shower "window" faced the back of a sheetrocked-over wall of an adjacent room. Overall I recommend the hotel, but do not let them give you room #11.

This is a budget style hotel, the price is suitable for that and it is not a bad place, I feel the details on Hotels.com oversell the hotel and raise expectations, if it had been clearly a budget hotel I would have been expecting what we received. The restaurant is a cafeteria with largely simple reheated dishes. The room has a good sized bed but that takes up nearly all the space. We were initially given a twin room (booked a King), we were moved but would have asked to move anyway as the chair in the room was badly stained and similar marks on the carpet. The next room was equally small but clean and a good shower. The upstairs lounge area was full of cleaning equipment during our stay, sofa covered with piles of sheets, vacuum cleaner etc, not very welcoming. Breakfast included was a small selection of items already on the table when we came down, wrapped in cling film, small bowl of cereal, tinned fruit salad, fruit yoghurt, pastry, fruit juice, eggs to order. The only choice was with the eggs so a lot ended up wasted. The staff were friendly and helped with baggage which was needed as there is no lift. For a one night stay this was fine and the price reflects what we received, I just think the description on Hotels.com raises expectations

Clean and simple. Breakfast is included. Rooms are *tiny* and some things could benefit from a little maintenance. Otherwise reasonably priced and very convenient to everything in Punta Arenas. Service is friendly but not many english speakers on staff.

Can be warm during summer months as no A/C

We stay two nights in this hotel. The room is small but quiet with a large hot water heater and a large bed. It is very comfortable. There is no elevator, but it only has two storey. You need to carry your luggage up to your room. Front desk people are friendly but some with limited English and some are very good in English. Restaurant downstairs is convenient with good food.

The front desk is very helpful, especially Bastian's English is fluent and he is motivated to help.

Very friendly and helpful from check in to check out. Highly recommended!

great central hotel. Staff was very helpful. Loved the large made to order breakfast!

The staff helped get us a ride from the airport to the hotel before we arrived. The rooms were clean. The shower pressure amazing. When we woke they were ready with coffee and a great spread for breakfast. Would recommend this place for sure!

The staff were very helpful. Breakfast was over the top delicious. Provided us with a boxed lunch on the day that we had an early morning excursion. We liked it so much that we cancelled another booking and stayed there again on our way back from our northern destinations.

I stopped at the Hotel for only one night on the way to Puerto Natales. I arrived on a night flight (2h30 a.m) and I was very happy for its 24hrs front desk reception. I had a good night sleep there. The hotel is clean and the staff is helpful.

Hôtel bruyant, on a eu l'air de déranger la personne qui nous avait préparé le petit déjeuner, aucun sourire, la tête sur son portable en permanence. Pas d'eau chaude dans la salle de bain.

The hostel is clean, well maintained and friendly service. The beds are comfortable and showers has lots of very very hot water. The hotel is centrally located so can walk every where. Breakfast is free (coffee, eggs, toast, ham, cheese, yogurt, cereal and fruit salad). Also can take breakfast to go.

Preis/ Leistung sehr schlecht, selten so enttäuscht gewesen. Kurz ein paar Punkte: 1. kein WLAN bzw. Wifi im Zimmer Antwort Hotel= neues System 2. Frühstück nur in Plastik verpacktes Essen, selbst Teller und Besteck ist in Plastik verpackt = kein Geschmack & gar nicht umweltfreundlich 3. lunchpacket bestellt da wir um 6Uhr auf ein Schiff sind. Alles kein Problem wir sind 24h an der Rezeption und wenn nicht legen wir euch das Packet an die Theke = es war keinen an der Rezeption und vor allem kein lunchpacket 4. TV kaputt Weitere Punkte erspare ich mir… Fazit wer bucht ist selbst Schuld und wenn doch am besten ohne Frühstück.

We stay two nights in this hotel. The room is small but quiet with a large hot water heater and a large bed. It is very comfortable. There is no elevator, but it only has two storey. You need to carry your luggage up to your room. Front desk people are friendly but some with limited English and some are very good in English. Restaurant downstairs is convenient with good food.

Buena ubicación

This is truly a “boutique” hotel with only 11 rooms. I don’t speak a lick of Spanish and the staff was extremely accommodating and patient. It is walking distance to most everything you’d want in Punta Arenas. The restaurant is nice and very convenient and they even brought my dinner to my room when I asked.

Very nice location. Staff were excellent.

lovely small hotel. Very clean. Great location.

great central hotel. Staff was very helpful. Loved the large made to order breakfast!

Not a wow experience but recommendable just the same. Comfortable beds a linens, breakfast was there, nothing to write home about, but it did the trick. They didn't offer a second coffee but I got one at the airport, coffees addict here. Great location.

The hostel is clean, well maintained and friendly service. The beds are comfortable and showers has lots of very very hot water. The hotel is centrally located so can walk every where. Breakfast is free (coffee, eggs, toast, ham, cheese, yogurt, cereal and fruit salad). Also can take breakfast to go.

Clean and simple. Breakfast is included. Rooms are *tiny* and some things could benefit from a little maintenance. Otherwise reasonably priced and very convenient to everything in Punta Arenas. Service is friendly but not many english speakers on staff.

Great hotel. Great breakfast and location

We just spent one night, the staff was great. Our room was on 1st floor so didn’t have to negotiate stairs. The room was neat and clean, bed comfortable. Walls were pretty thin though. We had supper in the restaurant, very good. The breakfast was not a buffet, each place setting was set with a portion of fruit, yogurt, cereal and pastry. Waitress offered scrambled eggs or an omelette, we chose the omelette, great breakfast, again, staff outstanding.

-Chambre avec vue sur un mur. -Joints de la salle de bain salles. - hotel bruyant, le couloir resonne des que des personnes ferment ou ouvrent leur chambre. -Petits déjeuners servis a partir de 7h seulement alors que les excursions partent tôt, donc on a eu des petites boxes. - Personnel sympathique, agréable en particulier la personne présente le matin tot.

L’hôtel est bien et le personnel très agréable. La literie est confortable. Seul point négatif : on avait réservé une chambre double supérieure avec très grand lit mais on a eu une chambre ordinaire sans fenêtre (juste un velux) avec 2 lits simples sans réduction du prix. Sinon, le petit déjeuner est extra, des produits frais et variés avec un large choix.

great central hotel. Staff was very helpful. Loved the large made to order breakfast!

The staff helped get us a ride from the airport to the hotel before we arrived. The rooms were clean. The shower pressure amazing. When we woke they were ready with coffee and a great spread for breakfast. Would recommend this place for sure!

This is a budget style hotel, the price is suitable for that and it is not a bad place, I feel the details on Hotels.com oversell the hotel and raise expectations, if it had been clearly a budget hotel I would have been expecting what we received. The restaurant is a cafeteria with largely simple reheated dishes. The room has a good sized bed but that takes up nearly all the space. We were initially given a twin room (booked a King), we were moved but would have asked to move anyway as the chair in the room was badly stained and similar marks on the carpet. The next room was equally small but clean and a good shower. The upstairs lounge area was full of cleaning equipment during our stay, sofa covered with piles of sheets, vacuum cleaner etc, not very welcoming. Breakfast included was a small selection of items already on the table when we came down, wrapped in cling film, small bowl of cereal, tinned fruit salad, fruit yoghurt, pastry, fruit juice, eggs to order. The only choice was with the eggs so a lot ended up wasted. The staff were friendly and helped with baggage which was needed as there is no lift. For a one night stay this was fine and the price reflects what we received, I just think the description on Hotels.com raises expectations

Not a wow experience but recommendable just the same. Comfortable beds a linens, breakfast was there, nothing to write home about, but it did the trick. They didn't offer a second coffee but I got one at the airport, coffees addict here. Great location.

The hostel is clean, well maintained and friendly service. The beds are comfortable and showers has lots of very very hot water. The hotel is centrally located so can walk every where. Breakfast is free (coffee, eggs, toast, ham, cheese, yogurt, cereal and fruit salad). Also can take breakfast to go.

Preis/ Leistung sehr schlecht, selten so enttäuscht gewesen. Kurz ein paar Punkte: 1. kein WLAN bzw. Wifi im Zimmer Antwort Hotel= neues System 2. Frühstück nur in Plastik verpacktes Essen, selbst Teller und Besteck ist in Plastik verpackt = kein Geschmack & gar nicht umweltfreundlich 3. lunchpacket bestellt da wir um 6Uhr auf ein Schiff sind. Alles kein Problem wir sind 24h an der Rezeption und wenn nicht legen wir euch das Packet an die Theke = es war keinen an der Rezeption und vor allem kein lunchpacket 4. TV kaputt Weitere Punkte erspare ich mir… Fazit wer bucht ist selbst Schuld und wenn doch am besten ohne Frühstück.

We stay two nights in this hotel. The room is small but quiet with a large hot water heater and a large bed. It is very comfortable. There is no elevator, but it only has two storey. You need to carry your luggage up to your room. Front desk people are friendly but some with limited English and some are very good in English. Restaurant downstairs is convenient with good food.