Name: TownePlace Suites Amarillo West/Medical Center
Address: 6807 Interstate 40 West, Amarillo, Texas, United States of America, Amarillo, Texas, US
Price range: US$161–US$275 per night
Rating: 8.93

What guests think

At TownePlace Suites Amarillo West/Medical Center, reviewers consistently praise clean, modern spaces, friendly staff, spacious kitchen-equipped rooms, and an above-average complimentary breakfast, while noting recurring drawbacks like a tricky, pothole-riddled entrance, occasional highway noise, and maintenance or billing hiccups.

Facilities include an indoor pool and hot tub, small fitness room, outdoor seating with a fire pit and grills, and well‑lit parking; some guests flagged a slippery pool area or an occasionally lukewarm hot tub. Rooms feel new and comfortable with full-size fridges and kitchenware, though a few reported low water pressure, HVAC quirks, slow TV software, or a bright smoke-alarm light. The location is convenient to I‑40 and restaurants, but access roads and signage can be confusing and the immediate area looks a bit run‑down. Expect a clean, modern, value‑focused stay with strong amenities and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub, a small fitness room, outdoor seating with a fire pit and grills, and well‑lit parking are appreciated; pet areas are available. Some note a slippery pool deck, an occasionally lukewarm hot tub, and rough or potholed shared driveways.

Related guest reviews

10

Scott

25 Nov 2024

·

Stayed 1 night

TownePlace Suites was the perfect place to stop during our travels. Excellent value. Nice studio room, large bathroom and very quiet location. Pet friendly, there were plenty of nice grassy areas outside with dog stations to dispose of any waste. Will be staying here again for sure!

10

William

19 Oct 2025

·

Stayed 2 nights

Such a great hotel. But the holes in the shared driveways big enough to swallow a car. This is the only issue

10

Rachel

7 Jan 2023

·

Stayed 19,363 nights

The room is wonderful. Full size fridge; kitchenette; spacious; clean, quiet & modern decor. The property is perfect. 24 hour fitness room; fire pit & outdoor grill. Breakfast is great for hotel breakfast. The bed & bedding were extremely comfortable. My only recommendation would be to do something with the flashing light from the smoke alarm-it is very aggressive; bring a sleep mask. Would absolutely stay again. Thank you.

10

Roxanne

21 Jun 2023

·

Stayed 1 night

Great hotel for the family. The room size and layout is fantastic! The location right off the interstate was a bit questionable but the room was lovely. Really nice breakfast offered in a nice lobby area. The pool was great but water was actually too warm. Gym was small and elliptical was stuck in an incline position but it was clean.

10

Patrick

27 Apr 2023

·

Stayed 1 night

This is a beautiful new hotel! The room was wonderful! Well equipped with dishes, dishwasher, hot plate cook too, microwave, pots and pans etc. The pool area was wonderful. We used the hot tub and it was great. Breakfast was very good!

10

Linda

11 Jan 2023

·

Stayed 19,367 nights

This property is only two years old and in excellent condition. The rooms are nicely laid out and the beds and bed linens are excellent- I loved the brightly lit parking area and the availability of grassy areas for walking dogs and trash cans and poop bag stations for disposing of poop from dogs- This hotel is near I-40 but at the back of the area off the frontage road so not so hectic noise or traffic-wise

10

robert

9 Oct 2023

·

Stayed 1 night

everything in hotel is clean. great pool and hot tub. very good breakfast. the best mattress I've slept on in years.

8

Amenah

16 Feb 2023

·

Stayed 1 night

The room was great, clean and comfortable. The pool area however, be careful! When we first walked into the pool area we slipped several times each. The tile is way to slick for a water area. Then, while swimming with my daughters, as soon as a guest walked in, slipped and fell, got a really bad cut and was bleeding all over the floor.

10

Angel

15 Feb 2025

·

Stayed 3 nights

Fitness room

10

Jessica

24 Jun 2024

·

Stayed 1 night

The room was very spacious and nice, especially for the price. Staff was friendly. Pool and hot tub were nice. The outdoor seating area was nice with the fire pit and grills. Only complaint was the front of the building faces a sketchy looking hotel, but we didn’t see anyone sketchy looking.

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Cleanliness

Reviews widely highlight very clean, well-kept rooms and common areas with a newer feel. A few guests reported lapses such as rooms not properly cleaned or limited housekeeping during longer stays.

Related guest reviews

6

Michel

4 Jan 2025

·

Stayed 1 night

Had two different rooms both were nasty dirty. If everything in town wasn’t sold out I would have left

10

Rosabel

8 Dec 2025

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Stayed 1 night

Room was very clean and staff were very professional and friendly.

10

Sarah

18 May 2024

·

Stayed 2 nights

Impeccably clean. Will definitely be staying at this location again.

10

Rikki

1 Dec 2025

·

Stayed 2 nights

Everything was clean and nice rooms. Very pleasant staff.

10

Melanie

19 Feb 2026

·

Stayed 1 night

Room was clean and staff was very helpful and friendly.

10

Erin

7 Feb 2026

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Stayed 1 night

We've stayed here every time we're passing through and it has always been clean, the staff is very nice, and the free breakfast is good.

10

Lisa

12 Jan 2024

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Stayed 1 night

Extremely clean, great staff, beautiful!

10

Amanda

17 May 2024

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Stayed 2 nights

The stay here was perfect! No issues, hotel was very clean (and smelled clean), extra towels already in bathroom, bed was comfy, having a fridge in the room was also super convenient! Have stayed here a few times and will stay again

2

Kaitlyn

6 Jun 2025

·

Stayed 1 night

Booked this reservation on a road trip with my family. At 11 pm got a message saying they have no rooms and had no way of contacting me (despite providing my phone number). When we went there they said they had a room and upon unloading all of our baggage the room had mattresses up against the wall, without sheets, incredibly filthy. Not to mention we a

10

Jaycee

13 Jan 2024

·

Stayed 1 night

This place was so clean to the point that it was sparkling. The cleaning staff doesnt mess around. The check in was smooth and friendly. You can tell they *actually* clean because it smells CLEAN. Highly recommend for families!

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Rooms

Rooms are spacious, modern, and well equipped with kitchenettes and full-size fridges; beds are generally comfortable. Some note highway or parking-lot noise, low water pressure, HVAC quirks, slow TV software, a bright smoke-alarm light, and tub safety concerns.

Related guest reviews

10

Norbert

23 Oct 2025

·

Stayed 1 night

Room was excellent, bedding comfortable, kitchenette and bathroom pristine.

8

Richard

1 Jan 2025

·

Stayed 1 night

The TV software was extremely slow and made using and switching channels. Very frustrating.. other than the TV the hotel room and the property itself was fine.

8

Andrew

5 Apr 2025

·

Stayed 1 night

The receptionist was great and very welcoming. However, we could not adjust the AC/Heat and the receptionist did not know how and there was no one else on duty or available. The bathroom water took a long time to get hot. There was no "to-go" cups in the room. Since we were leaving earlier than breakfast (5:00am) and we didn't want to have to get cups dirty, we would have liked to have something to take our coffee with us in the morning. Pillows were uncomfortable. We have enjoyed our previous stay with this hotel chain and likely will in the future also, yet, this was not the most confortable stay.

10

Kristen

1 Jan 2026

·

Stayed 1 night

Very nice staff. Nice place overall. Clean pool. Comfortable bed. Good amenities.

10

Rachel

7 Jan 2023

·

Stayed 19,363 nights

The room is wonderful. Full size fridge; kitchenette; spacious; clean, quiet & modern decor. The property is perfect. 24 hour fitness room; fire pit & outdoor grill. Breakfast is great for hotel breakfast. The bed & bedding were extremely comfortable. My only recommendation would be to do something with the flashing light from the smoke alarm-it is very aggressive; bring a sleep mask. Would absolutely stay again. Thank you.

6

yan

20 Nov 2023

·

Stayed 1 night

they put us in a room close to the highway. it is so noisy. the room is clean.

10

Elisa

6 Nov 2025

·

Stayed 1 night

I had a perfect stay here… the room was spacious and full of all the amenities needed and beyond… staff was accommodating and helpful with my requests… I love the safe and secure parking area in front as well.

6

Eduardo

27 Nov 2023

·

Stayed 1 night

They put us on the first floor right on the parking lot, and Cars and Trucks arriving and leaving all night long. So, we could not sleep. that was terrible since we were traveling from Denver - CO to Austin - TX, and we were really looking for a good night of sleep.

10

Elaine

9 May 2025

·

Stayed 1 night

Very bad water pressure.

8

B. Kirk

30 Jul 2025

·

Stayed 2 nights

Room was spacious & well equipped with necessary cooking supplies. Did NOT have walk-in shower. Tubs are safety hazard.

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Service

Most guests describe the staff as friendly, accommodating, and responsive, with positive front-desk and quick maintenance experiences. A smaller set mention curt or unhelpful interactions, check-in or room-assignment mix-ups, and billing/refund issues.

Related guest reviews

10

Day

30 Apr 2025

·

Stayed 2 nights

Great response when we needed maintenance to stop a squeaky bathroom door. He was onsite even though it was around 9:30 pm. Staff at the front desk welcomed us as soon as we walked in, We will stay here again.

2

Najlaa

6 Dec 2025

·

Stayed 8 nights

I was a frequent costumer I used to stay in this hotel every month due to my work. The manager is v nice and professional. However this time the new front desk lady her name is Bridget was v unprofessional, rude and lack communication skills. Inconvenience during check in, check out. Also I stayed 1 week had 2 times room service when they just did the bed and picked up trash, no cleaning otherwise.

6

Zaraly Z

16 May 2023

·

Stayed 1 night

The property itself is nice. It’s clean and smells great. My issue was that I paid through Expedia and was prepared to pay a deposit but instead of paying for a deposit the charged me for the room at the property two times! Once I called them they said they didn’t know that I had prepaid. It’s almost been a week after I stayed and I have not received my refund.

8

Miriam

28 Mar 2024

·

Stayed 4 nights

For the most part we enjoyed our visit. It was a very clean hotel. The breakfast was really good and it was kept stocked all the way up until it was supposed to close. We asked for no housekeeping (we stayed 4 nights) and they were gracious when we exchanged out dirty towels for clean towels. We only had 2 mishaps that prevented us from giving a full 5 stars. When I walked into the lobby to check in, the desk clerk asked in a very curt voice, "Checking in?" I said yes and she immediately said, "I need your ID." I had only walked two steps into the lobby. I was really far away from the desk, so if I did get out my ID when she asked, I would be holding it while walking the distance from the door to the desk. One of the days we stayed it snowed, so we turned the temperature up on the thermostat. The heater did not turn on. We called the front desk and were told someone would come up. No one ever came up. I mentioned it to the desk clerk when I checked out. Instead of apologizing, she asked, "Did you push both buttons?" I said yes and she just shrugged her shoulders. I was expecting at least an apology for no one coming up to our room, but I just got the shrugged shoulders.

10

Jovita

18 Feb 2024

·

Stayed 17 nights

Anna and Holli at the front desk are the best in customer service that I have ever come across.

10

David

14 Jan 2024

·

Stayed 1 night

Perhaps not about the property but about the front desk woman who was near the end of her shift when I arrived. I presented my driver's license and she informed me that in my haste before leaving my home in south Texas, I had indeed booked a room BUT it was for the following weekend. She located another room for me for that night. Luckily I had paid for the reservation using my debit card and she informed me that that made it a lot easier. I was lucky. Lucky I'd paid for the room with mt debit card and luckier because of her understanding and helpfulness. She represents you well. I'll be staying at a Marriott property again when I travel.

10

Bernardo

23 Feb 2026

·

Stayed 1 night

Great people, amazing place and service also was great

10

Andy

13 Jul 2024

·

Stayed 1 night

I love the welcoming environment in the lobby area. All the staffs were very friendly and accommodating. The room was very clean.

6

free

16 Mar 2024

·

Stayed 1 night

The hotel itself was clean and well kept. Our problem came during check in. I was told that Expedia overbooked their rooms, so we were being upgradred to a suite. This sounded nice until we learned that it was just an extra sitting room, but with a queen size bed. When I made the reservation months ago, I specifically chose a king size bed. I didn't make a big deal about it, though. We were issued our room key. When we went to the assigned room, someone already had their personal items in the room. The front desk staff seemed surprised when we went down and told them, but saw where they accidently shared the room. Annoying, but not a big deal. We were issued another room and the same thing happened. Someone had their items already in the room. The shocked front desk staff said that it was the cleaning crew, who hadn't finished the room yet. We checked in after 3 p.m., so we were not early. We had to wait 10-15 minutes to be issued another room key, which finally worked for us. It was close to 4 p.m. before we were able to go to our room and we had things planned to go to immediately after check in. The staff were kind about the entire situation, but it was still a frustrating experience.

10

EKATERINA

24 Nov 2025

·

Stayed 1 night

This is my second stay at this hotel. I really like - the front desk is friendly and responsive, the rooms are clean, the lobby is beautiful, and the free breakfast is delicious. The little kitchen in the room has all the necessary cookware - it’s just perfect. I would definitely recommend staying here.

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Location

Convenient to I-40 and near restaurants and shopping, with the airport roughly a 10-minute drive. Common drawbacks include confusing access and limited signage, rough shared driveways, nearby run-down motels, and highway noise in some rooms.

Related guest reviews

10

Sharron

1 Jul 2023

·

Stayed 1 night

Not a fan of the location but the hotel was nice

10

Lee

21 Oct 2024

·

Stayed 1 night

The hotel was clean and well kept. The staff was helpful and polite. Located near shopping and restaurants. A little difficult getting in and out of area.

10

Sonja

12 Feb 2023

·

Stayed 310 nights

Clean!!! Friendly staff. Room very comfortable. Great gluten free options at breakfast. Would recommend and stay again. Only problem is their address is not gps friendly.

10

Gerald

4 Jun 2024

·

Stayed 1 night

Great hotel near restaurants.

10

Mary

9 Sept 2023

·

Stayed 1 night

Property was great. Hotel and amenities were fantastic. Staff was friendly and helpful. Breakfast was great. Parking lot was well lit. Surrounding areas seemed sketch but hotel was safe.

10

Samantha

13 May 2025

·

Stayed 1 night

Wonderful hotel. Entrance is a little tricky to find.

8

Osbaldo

24 Sept 2023

·

Stayed 1 night

Nice and quiet, easy access to I40

8

John

16 May 2023

·

Stayed 1 night

Difficult to find, not like most Marriotts. Beds comfortable, clean.

10

Randall

24 May 2025

·

Stayed 1 night

Hotel rooms are so well-equipped! Great for extended stays. Room has a near full-size refrigerator, microwave, “kitchen sink” and even a dishwasher! Bathroom shower was a beautiful large walk-in shower design. We will choose this hotel again when in Amarillo! Be careful on arrival - 3 different hotels are all clustered together, and it’s difficult to tell which is which. The signage could be better, especially since it is offset back from the main road.

8

JulieRose E

14 Aug 2024

·

Stayed 1 night

The room was comfortable and what you would expect from this tier of hotel. My biggest gripe for this hotel is the location. This property is a newer property surrounded by run down motels. There were loiterers constantly around the area. The parking lot was very well lit and ample. Thankfully nothing happened to our vehicle but we were worried about it.

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Dining

Breakfast earns frequent praise for quality and variety, including hot items and options like oat milk and vegan/gluten-free choices; some also mention occasional evening snacks. A few found breakfast average or not to their taste.

Related guest reviews

10

George

26 Aug 2024

·

Stayed 4 nights

Breakfast was warm and plentiful, coffee and choices were better than average 😋

10

Arthur

15 Jul 2023

·

Stayed 1 night

The hotel is clean with comfortable rooms. Has a great breakfast. It's close to the freeway, yet sits back enough that you don't hear the noise.

10

Donald

20 Oct 2024

·

The facility was immaculate. The most remarkable experience I had here was the breakfast. Excellent.

10

Donya J

29 Mar 2023

·

Stayed 1 night

We enjoyed our quiet, peaceful stay. The room and bathroom were both spotless and very spacious and the beds were comfy. We loved the shampoo/soap dispensers. The kitchenette was a definite perk. We were also extremely impressed with the vegan breakfast options. Our family being vegan appreciated the vegan cereal and plant based oat milk options! We will absolutely stay here again!

10

Justine

24 Oct 2025

·

Stayed 1 night

Very friendly, helpful staff that recognized my birthday with a card and free item from market! Amazing room and excellent breakfast with hot healthy choices as well as a variety of cold cereal. The breakfast is one of the best breakfasts I’ve ever seen @ any Marriott properties.

10

Violeta

12 May 2023

·

Stayed 1 night

This hotel was clean spacious and the breakfast buffet was awesome! They had an incredible oatmeal bar with dried fruit/nut/granola options and most importantly for my family they had oatmilk which is a must when you have a kid with a nut allergy and another with a dairy allergy. The beds are comfortable, the bathroom was clean and modern. Will most definitely stay here again next time we’re in Amarillo!

10

Shelly

27 Sept 2024

·

Stayed 1 night

Great newer hotel. Very clean. Fabulous breakfast! Eggs, sausage, biscuits, gravy, waffles, bagels, muffins, jimmy dean breakfast biscuits, fruit, yogurt and more! The only minor complaint I had was the beds are super hard and the bathroom lighting is very dim for us ladies trying to put on makeup. It could use an overhead light for sure. I would stay here again for sure though,

10

Stacey

11 Jul 2023

·

Stayed 1 night

Loved everything about this place. Was priced extremely well, front desk was friendly, everywhere felt very clean. The free breakfast was the best I've ever had at a hotel, granola bar was the best. We will definitely stay here again when we are in the area.

10

Denise

12 Jul 2023

·

Stayed 1 night

Excellent stay. Rooms are spacious and loved the kitchen with plates, pans, etc. A previous stay at a nearby hotel with kitchen did not have any amenities with their kitchen. Impressed with the hotel overall, pool, welcome pizza/beer/wine. Looking forward to breakfast. Stayed here with my 2 kids and felt safe in and outside the hotel as well as going to the restaurants nearby. I would stay here again for multiple days.

4

Qiurui

26 Oct 2025

·

Stayed 2 nights

The front desk put us in the worst room-the nearest one to I-40 the first night. Lots lots of road noise. We requested the refund for the second night but they refused. Instead they gave us another room. Better. Breakfast tastes bad. The way into the hotel there's a deep pit.

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Month	Average price
January	US$122
February	US$162
March	US$146
April	US$148
May	US$199
June	US$227
July	US$223
August	US$229
September	US$142
October	US$143
November	US$145
December	US$135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $237	2 $194	3 $198
4 $194	5 $208	6 $253	7 $228	8 $225	9 $237	10 $237
11 $194	12 $208	13 $244	14 $237	15 $217	16 $224	17 $221
18 $194	19 $208	20 $245	21 $228	22 $218	23 $224	24 $224
25 $193	26 $208	27 $253	28 $205	29 $207	30 $224	31 $223

TownePlace Suites Amarillo West/Medical Center

Prices for TownePlace Suites Amarillo West/Medical Center

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Studio, 2 Queen Beds (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 1 Bedroom

Studio, 1 King Bed (Mobility Accessible, Tub)

Studio, 2 Queen Beds

Studio, 1 King Bed

Guest reviews of TownePlace Suites Amarillo West/Medical Center

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Amarillo West/Medical Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $161
20 $163	21 $205	22 $275	23 $253	24 $214	25 $208	26 $208
27 $194	28 $233	29 $248	30 $248