Name: Tru By Hilton Greenville
Address: 600 Rayner Road, Greenville, Mississippi, United States of America, Greenville, Mississippi, US
Price range: US$136–US$236 per night
Rating: 8

What guests think

At Tru By Hilton Greenville, travelers frequently praise friendly staff and generally clean spaces, but many reviews note inconsistent housekeeping, maintenance problems, and spotty basics like towels, hot water, and air conditioning that can disrupt comfort.

Rooms are basic and modern leaning, with repeated comments about broken blinds, firm beds, limited storage, and the lack of in room microwaves or coffee makers. Guests often like the quiet setting and ease of access, though walkability and pricing value draw mixed reactions. Breakfast quality and availability vary, with items or coffee sometimes unavailable and machines down, but many still find it acceptable. Expect a simple stay with friendly service but uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are limited; several guests mention a pool table but no swimming pool, and note sparse extras like ice options or buckets. Some facility components or systems were down at times, such as keycard/computer systems.

Related guest reviews

2

Sunnye

21 Jul 2024

·

Stayed 2 nights

ALMOST NO AMENITIES- no coffee pot in room, only 1 ice machine in entire place, no ice buckets. TINY ROOM for the price. WILL NEVER STAY AT A TRU AGAIN!!! Way OVERPRICED. Even the bed was uncomfortable

10

Kay

18 Jul 2024

·

Stayed 1 night

The staff was so nice to us and the bed were top Notch. That’s what really matters to me. I do think a faculty should have a pool at these rates. And I just missed breakfast because my early morning zoom meeting didn’t end until 9:10. Bah! I was hungry!

4

Shayne

8 Jul 2024

·

Stayed 1 night

Unfortunately, the computers were down when we checked in and we were not able to get room keys. They never brought us keys. We had to always have someone in the room so that we could get back in. It wasn’t until the next morning when we went down and asked for keys. They finally gave us keys, but we were checking out in a few hours anyway, the room has no closets and no dressers. It has this funky teenager bedroom vibe. There was no coffee in the room, which is a standard in almost any hotel room that you stay in. It was way over priced for what it was.

2

Catrina

28 Jun 2024

·

Stayed 2 nights

I was extremely disappointed with my stay. I checked the website along with several of my friends and family. We solely picked this hotel because it said there was a pool. Little did we know or would have ever thought, it meant pool table. Especially when the website states indoor and outdoor pool. With the price being almost $200 a night and there is no SWIMMING POOL is unacceptable.

8

Fragier

9 Nov 2024

·

Stayed 3 nights

Property needs some attention, some items were not working properly and some were not available.

8

Jacque

5 Feb 2023

·

Stayed 1 night

The hotel had a cool vibe, I liked the aesthetic. There was a fun "game room" with a pool table and the eating area was nice. We came for a Run in the area and they had "to go" breakfast bags for us. The bed was comfortable. Only negative thing was that Expedia charged me and so did the hotel so now my money is tied up until a refund.

10

Robbinn

21 Aug 2025

·

Stayed 3 nights

We had an amazing time. The hotel was clean, roomy and we enjoyed playing pool and just conversation. Very nice ambiance.

8

Matthew

24 Jun 2023

·

Stayed 1 night

The hotel is a good stop over for a night if you’re passing through. Check in was easy and the room was clean. The air conditioning unit did not work in one of our rooms, but we were able to move to another room. Overall, the hotel was quiet and peaceful. The breakfast in the morning was good, although I had to turn on several of the machines as it did not appear the staff had turned them on (pancake machine and rolling toaster oven). Not a huge problem though - the staff seemed a little thin and were very busy. I’m sure like most places, the hotel may be understaffed. Overall, I’d recommend for an easy night’s stay over.

6

Meghan

11 Jul 2025

·

Stayed 1 night

No towels in room when we arrived, no ice bucket. Front desk staff was great and got us towels. No hot water at all!!

10

Brendylon

4 Dec 2023

·

Stayed 2 nights

The property is updated, however, some of the doors are not working with the keycard. Staff was GREAT and very friendly! Would stay again and refer friends and family.

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Cleanliness

Feedback is mixed: many found rooms and common areas clean, while others reported dirty showers, dingy or stained towels, overflowing trash, and stained or unvacuumed floors. Multiple reviews also mention brown or discolored water.

Related guest reviews

10

Roger

2 Jun 2025

·

Stayed 2 nights

The place was very clean

10

Lynn

31 May 2025

·

Stayed 1 night

Very clean. Nice place to stay

10

Timothy

21 Jul 2025

·

Stayed 1 night

Property was very maintained and very clean would stay again

8

Ollies

23 Mar 2025

·

Stayed 2 nights

The water system was not great. After run water for a second the water turn brown looking....but other then that the staffs was great and well communication with you of ypu had questions about anything...

2

Craig

14 Jul 2025

·

Stayed 3 nights

The hotel is subpar for its price point. All the trash cans are overflowing with garbage. The chalking in bathrooms are peeling and moldy. The sink drains extremely slow. The hot water got the shower stop working and we were force to take a cold shower. The towels are very thin and cheap. We ask for more towels and none were clean. The staff is never at the front desk, they are always sitting in a booth on their personal phones while the lobby is a mess. Multiple people walk out of the hotel base on the quality to go to the Hampton Inn across the highway. Do not stay at this hotel unless you want a memorable experience of amazingly bad hotel experience.

10

Sabrina

14 Apr 2024

·

Stayed 2 nights

A very nice and clean hotel. The staff were very friendly.

4

Darrel

8 Jul 2025

·

Stayed 3 nights

I appreciate that the property is situated away from other properties and is fairly new The property is not clean. The elevator needs to be cleaned and shined. The hallways need to be vacuumed. The floors in the room were sticky, neither swept nor mopped. We sanitized our room, drove eight hours, and our room was not ready when we arrived. the breakfast was skimpy, not many choices. The towels were rationed had to ask for them the hotel has great potential just need more help.

8

Chandrea

8 May 2025

·

Stayed 1 night

Except for the brown water, we enjoy the stay.

4

Omar

11 Jul 2024

·

Stayed 1 night

Hallways, especially by elevators did not look like had been vacuumed in weeks. Room was not as clean as would like. Beds were very comfortable and clean. But the toilet water looked brown. And the faucet water looked clear but tasted discusting just when i rinsed my mouth. Can not drink that. The was a note saying waste will be discolored at times, but the quality was fine. Right!

6

Shenise

13 Sept 2025

·

Stayed 1 night

Shower area dirty Towels dingy Old sheets

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Rooms

Rooms are simple with a modern look, but repeated issues include broken or missing window blinds, limited storage or no closets, and malfunctioning AC or TVs. Comfort varies, with some finding beds firm and in room microwaves or coffee makers absent.

Related guest reviews

4

Calvin

9 Oct 2025

·

Stayed 1 night

TV did not work, and had to move my elderly parents up a floor, which was very difficult. There was no microwave in the room and the fridge was tini-tiny. Expensive for what you not get. There is absolutely nothing within walking distance and there were more things that didn't work that what did.

8

Melva

23 Nov 2024

·

Stayed 1 night

Loved the clean and modern decor. Loved that the room and bathroom were also clean and had a large walk-in shower!

8

Barbara

7 Jul 2024

·

Stayed 3 nights

Our stay was good, we just didn’t expect the room didn’t have a closet or any bedside tables..

4

Shayne

8 Jul 2024

·

Stayed 1 night

Unfortunately, the computers were down when we checked in and we were not able to get room keys. They never brought us keys. We had to always have someone in the room so that we could get back in. It wasn’t until the next morning when we went down and asked for keys. They finally gave us keys, but we were checking out in a few hours anyway, the room has no closets and no dressers. It has this funky teenager bedroom vibe. There was no coffee in the room, which is a standard in almost any hotel room that you stay in. It was way over priced for what it was.

8

pearl

1 Jul 2024

·

Stayed 2 nights

There were no closet and no dresser in the room to your personal belongings

6

Jackie

18 May 2025

·

Stayed 1 night

It would have been okay but the fridge was only Luke warm, only two towels and it was reserved for 3 people. Will not be staying at this hotel again.

6

Yashica

6 Apr 2025

·

Stayed 2 nights

The rooms have NO closet space! The blinds were broken & just horrible. The overall layout isnt anything what i expected for a fairly new hotel. The breakfast wasn't pleasing & no coffee available during breakfast hours. Come on!

6

SHEILA

6 Jan 2024

·

Stayed 1 night

The check in was fine. The room looked clean and had two queen beds. However the beds were too hard and the pillows were too soft.y sister complained about the low water pressure. After 10pm there was a lot of noise and walking around above our room. This lasted over 15 minutes. I didn't call the front desk, but would have if it continued after the movie I was watching ended.

4

Lashonia

25 Dec 2025

·

Stayed 1 night

Bed was hard as a rock. AC didn’t work properly.

4

Lex

30 May 2025

·

Stayed 1 night

It was great until I tumed my air up a little to shower and it never worked again. We had to change rooms.

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Service

Staff are frequently described as friendly, accommodating, and helpful. However, some guests experienced absent or unresponsive front desk support, check in or key problems, and slow follow up on towels or breakfast oversight.

Related guest reviews

10

Candise

27 Sept 2025

·

Stayed 1 night

Room was clean and staff was very friendly.

2

Arian

8 Sept 2023

·

Stayed 1 night

We traveled 3 hours to this hotel for a tennis tournament, only to be told at check in that none of us had rooms to stay in (10:00 pm). We notified the desk attendant that we had proof of our reservations and confirmation numbers. The desk attendant told us there were NO rooms available and unless a room was already “assigned to us” that having a reservation & confirmation did not guarantee a room at their hotel. When we questioned her about this & reiterated that a reservation & confirmation DOES guarantee a room (that is why you make them), she proceeded to tell us that “our system doesn’t work like that”. She never apologized or appeared to be the least bit concerned that 4 women were 3 hours from home, in an unfamiliar & “not so safe” town without anywhere to stay. She later called to tell us that she could “waive the cancellation fee” for the rooms that they obviously gave to someone else. I have never in my life experienced such horrible customer service or such a poorly managed hotel.

4

Shayne

8 Jul 2024

·

Stayed 1 night

Unfortunately, the computers were down when we checked in and we were not able to get room keys. They never brought us keys. We had to always have someone in the room so that we could get back in. It wasn’t until the next morning when we went down and asked for keys. They finally gave us keys, but we were checking out in a few hours anyway, the room has no closets and no dressers. It has this funky teenager bedroom vibe. There was no coffee in the room, which is a standard in almost any hotel room that you stay in. It was way over priced for what it was.

10

Amber

3 Jul 2024

·

Stayed 1 night

Staff is so kind, accomodating, and helpful. This is one of the best hotel stays I've had. I'm impressed.

10

Robbin

5 Dec 2024

·

Stayed 1 night

Loved the staff here. Pearl working the front desk was so nice and helpful. Joe showed me where breakfast and coffee was located and said to find him if I needed anything.

4

Katie

10 Mar 2024

·

Stayed 1 night

When we got up to our room, we noticed that the shade for the window was off, and rolled up in the corner of the room. The valance had been broken, and would not hold the shade. Hence the parking lot light shined into our room the entire night, making the sleeping conditions pretty awful. When I informed the front desk attendant who had checked us in of the situation, she couldn’t have cared less. For $200 a night at a Hilton property, I would have expected better room conditions or to have been moved to a room with a working shade.

10

TYRONE

5 Oct 2025

·

Stayed 3 nights

The staff were professional and nice out of 1-10 I GIVE THEM 11 Ve r m

8

Kathy

26 Nov 2025

·

Stayed 1 night

Room was nice, staff was not friendly or helpful.

10

Tamarkius

14 May 2025

·

Stayed 1 night

Best hotel in Greenville besides Harlow’s! Nice rooms, clean bathroom, tremendous staff and service.

10

Debra

23 May 2025

·

Stayed 1 night

The front desk personnel were very friendly. The manager and another local man recommended a good restaurant.

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Location

Guests like the quiet setting and easy access by car, and some note proximity to shopping and restaurants. Others say there is little within walking distance or that the area feels less appealing.

Related guest reviews

10

Susan

17 Dec 2023

·

Stayed 1 night

The hotel was located in a quiet neighborhood, yet it was easy to find. The room was suitable for a senior citizen and the bathroom was one of the safest I have used , particularly the shower. I take along two grandchildren with me a teenager and a primary be schooler and we all were comfortable.

8

Chase

16 Nov 2024

·

Stayed 2 nights

Good place to stay not a great town . Waters yellow .

4

Calvin

9 Oct 2025

·

Stayed 1 night

TV did not work, and had to move my elderly parents up a floor, which was very difficult. There was no microwave in the room and the fridge was tini-tiny. Expensive for what you not get. There is absolutely nothing within walking distance and there were more things that didn't work that what did.

8

Marcel

11 Dec 2023

·

Stayed 1 night

Good location , great check in and staff. Walls a thin(shouldn't hear others toilet or convo), room was little on small compared to others, and I had two medium size insects in bathroom. I recommend increase the door closing pressure to allow the room doors to close more silently and aggressive. Being it closes so aggressive It also was creating pressure/vacumm on other room doors

10

Hazel

2 Apr 2023

·

Stayed 1 night

Great stay. Good breakfast; clean rooms; quiet; easy access; great overall.

10

Andrea

3 Mar 2025

·

Stayed 1 night

Safe ,quiet and clean

10

Lee Ann

3 Jan 2023

·

Stayed 1 night

Nice quiet area

4

Darrel

8 Jul 2025

·

Stayed 3 nights

I appreciate that the property is situated away from other properties and is fairly new The property is not clean. The elevator needs to be cleaned and shined. The hallways need to be vacuumed. The floors in the room were sticky, neither swept nor mopped. We sanitized our room, drove eight hours, and our room was not ready when we arrived. the breakfast was skimpy, not many choices. The towels were rationed had to ask for them the hotel has great potential just need more help.

10

Kimberly

14 Jun 2025

·

Stayed 4 nights

I liked it is newer hotel in the area. It's close to shopping and restaurants. Very clean. Staff were super nice.

8

Matthew

24 Jun 2023

·

Stayed 1 night

The hotel is a good stop over for a night if you’re passing through. Check in was easy and the room was clean. The air conditioning unit did not work in one of our rooms, but we were able to move to another room. Overall, the hotel was quiet and peaceful. The breakfast in the morning was good, although I had to turn on several of the machines as it did not appear the staff had turned them on (pancake machine and rolling toaster oven). Not a huge problem though - the staff seemed a little thin and were very busy. I’m sure like most places, the hotel may be understaffed. Overall, I’d recommend for an easy night’s stay over.

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Dining

Breakfast sentiment is inconsistent: several guests enjoyed it, but many reported limited selection, coffee running out, equipment not working, or occasional lack of service. Overall quality ranges from acceptable to disappointing.

Related guest reviews

6

Carol

9 Nov 2024

·

Stayed 3 nights

The breakfasts were not good. Coffee always ran out. Pot that said oatmeal was grits, eggs were not good. No milk, very little fruit

10

JD

11 Apr 2025

·

Stayed 1 night

Very friendly and courteous staff. Clean room and good breakfast.

10

Hazel

2 Apr 2023

·

Stayed 1 night

Great stay. Good breakfast; clean rooms; quiet; easy access; great overall.

2

Mark

21 Dec 2024

·

Stayed 4 nights

The shower was dirty, the trim around the door was coming apart and did nothing to stop water from running in the floor. The AC/Heat did not work in the room, it was miserably hot. The breakfast was very limited with the pancake machine being broken, no milk. It seems like very minimal maintenance and upkeep if any at all is being done.

8

W

19 Sept 2024

·

Stayed 1 night

Check-in staff and process were great. Breakfast setup and oversight was late and inattentive. Need some staff training on keeping coffee pots full and breakfast items supplied. After a 20 minute wait, we finally had to leave for the day without coffee.

4

Darrel

8 Jul 2025

·

Stayed 3 nights

I appreciate that the property is situated away from other properties and is fairly new The property is not clean. The elevator needs to be cleaned and shined. The hallways need to be vacuumed. The floors in the room were sticky, neither swept nor mopped. We sanitized our room, drove eight hours, and our room was not ready when we arrived. the breakfast was skimpy, not many choices. The towels were rationed had to ask for them the hotel has great potential just need more help.

10

Channel

27 Mar 2023

·

Stayed 2 nights

My husband and I booked a room for 2 nights at Tru, in Greenville Mississippi. The hotel was very nice and clean, the staff was amazing, anything we needed they were very prompt. I would recommend this hotel to anyone that need a room. They have amazing continental breakfast. I also wanted to send a special shout-out to “Mark” they ran out of OJ and he went to the back and made me some freshly squeezed OJ. He was absolutely amazing and very polite, all the staff were amazing. I’ll always book a room here if I ever travel to Greenville again. The only downside is they don’t have a closet to hide your luggage, but there are hooks and hangers to put your clothes away, and extra space under the bed. If there’s a Tru hotel in any state that you travel, I highly recommend them. Thank you Tru for making our vacation comfortable.

8

Matthew

24 Jun 2023

·

Stayed 1 night

The hotel is a good stop over for a night if you’re passing through. Check in was easy and the room was clean. The air conditioning unit did not work in one of our rooms, but we were able to move to another room. Overall, the hotel was quiet and peaceful. The breakfast in the morning was good, although I had to turn on several of the machines as it did not appear the staff had turned them on (pancake machine and rolling toaster oven). Not a huge problem though - the staff seemed a little thin and were very busy. I’m sure like most places, the hotel may be understaffed. Overall, I’d recommend for an easy night’s stay over.

8

Rodney

9 Feb 2024

·

Stayed 2 nights

This hotel has became one of my favorite spots to stay whenever I come home to visit family and friends. The continental breakfast is great but needs improvement like making sure there is a enough supply for the morning. Overall, it's a great place to stay.

10

Cindy

15 Mar 2023

·

Stayed 1 night

After a long drive, this was a great find. Beds comfortable, staff helpful. Breakfast was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$158
February	US$143
March	US$133
April	US$153
May	US$153
June	US$144
July	US$147
August	US$164
September	US$161
October	US$163
November	US$146
December	US$150

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $229
20 $203	21 $173	22 $166	23 $148	24 $166	25 $151	26 $151
27 $151	28 $143	29 $139	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $140	3 $140
4 $138	5 $142	6 $140	7 $140	8 $139	9 $156	10 $157
11 $166	12 $137	13 $139	14 $138	15 $168	16 $236	17
18 $171	19 $148	20 $149	21 $168	22 $154	23 $168	24 $164
25 $177	26 $143	27 $141	28 $136	29 $150	30 $185	31 $176

Tru By Hilton Greenville

Prices for Tru By Hilton Greenville

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Guest reviews of Tru By Hilton Greenville

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Greenville

Prices for upcoming dates