Waterside Escape w/Queen Bed & Free Parking

This was a horrible experience. We booked this unit for two weeks and upon arrival, we immediately noticed that the unit was dirty and smelled of mold, mildew, and urine even though the kitchen and bathroom windows were open and the AC was running. We messaged the owner who said she would send a cleaner over but the cleaner never came although we tried repeatedly to coordinate with her. The problems were worse than being dirty, however. The coffee table was broken and missing its top. The tub was backed up and did not drain properly. A puddle of water appeared on the floor from a leaky portable AC unit. The most serious problem was mold. We could see growths on the ceiling fan above the bed, on a basket in the bathroom, and on the sofas. The sofas were not what was pictured on VRBO. The owner had sent us a message that sofas were new but later said they were purchased in 2018. She messaged that a guest had damaged them so we should not remove the covers. Since the smell was strongest near the sofas we lifted the corners of the covers and saw that the upholstery underneath was torn apart and disintegrating and there was visible mold growing on their surfaces. We sent photos and descriptions of all to the owner who said the issues were not serious and others had not complained. She told me I had a “comprehension problem” and to stop messaging her and that she was contacting her lawyer. After after three days enduring problems with the unit and her insults, we moved out. We documented all with VRBO and are hoping they follow up.

La ubicación y la vista son excelentes. El apartamento está muy bien dotado y es cómodo. Sin duda repetiré mi estancia en el futuro. Altamente recomendado