Is parking available at the property?

Yes, self-parking is available for free at the property.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, a complimentary airport shuttle service is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, step-free entrances, wheelchair-accessible facilities, and accessible parking. There are also visual alarms in hallways and a wheelchair-accessible registration desk.

What is the location of the property in relation to key landmarks?

The property is located in Northeast Columbus, within a 10-minute drive of the Greater Columbus Convention Center and Ohio State University. It is approximately 2.7 miles from John Glenn Columbus International Airport.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Tru by Hilton Columbus Airport Hotel

Average nightly price at Tru by Hilton Columbus Airport by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$106
March	US$106
April	US$127
May	US$141
June	US$142
July	US$137
August	US$119
September	US$166
October	US$128
November	US$116
December	US$101

What guests think

At Tru by Hilton Columbus Airport, guests consistently highlight clean, modern spaces, friendly staff, a convenient airport location with shuttle, and a lively lobby; recurring drawbacks include parking constraints, occasional shuttle or check‑in hiccups, and mixed breakfast quality.

Rooms are minimalist, with limited storage and no microwaves; some report AC noise, heavy doors, or small footprints, while many still found the beds comfortable. Expect a streamlined stay with some compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The lobby has games and a relaxed hangout, and the gym is decent; the airport shuttle is convenient but has had early-morning gaps. Parking can be limited and frustrating, and elevator issues were noted occasionally.

Related guest reviews

8

Taren

30 Sept 2025

·

Stayed 5 nights

This hotel has the worst parking situation I've ever experienced. Even though the hotel is clean, the staff is friendly, it has good breakfast, and is comfortable both in the rooms and in the lounge, the parking is so bad I will not go back. They allow airport parking at their location where people can pay to park their cars and leave, and they don't even already have enough parking spaces per rooms they have. Even with a disability parking pass, other people were parking in the lines meant for wheelchair ramp access, and one night 8 different cars had to block each other in at the round about in front of check in just to have a place to park. One night we had to park off a curb outside of the parking spaces and hope that we didn't get a ticket or get our car hit by somebody. And the neighboring parking lots are all other hotels or private business parking only so you can't just go park and walk over. I really did like the hotel itself inside, and the room was great and spacious. The accessible shower is one of the best i've ever used, and I just wish the parking was better. We stayed for a week straight and every time we left the hotel it was a struggle getting back in.

10

Jonathan

14 Oct 2025

·

Stayed 2 nights

Check-in was businesslike. Staff was never rude, but was friendlier the second day. Room was clean and well-maintained. Property is located near airport so noise is unavoidable. Guest parking lot was on the small side with several spaces reserved for Hilton rewards members. Complimentary breakfast was surprisingly good (happily, no turkey sausage).

6

Brittany

9 Jun 2025

·

Stayed 3 nights

Completely unimpressed with breakfast. Friday was fine, Saturday and Sunday was awful. Watery eggs and sausage that looked like elephant knees. Parking was also interesting, limited spots it seemed for the number of rooms and the security guard took 1 later in the evening giving guests even less options. When checking out, we loaded up our car out front and couldn't even pull through to leave, we had to back out because that was apparently being used for parking too? We doing a lot of traveling for sports and I probably wouldn't book here again.

10

Monica

16 May 2025

·

Stayed 1 night

Shuttle service! They will pick you up at the car rental facility. I felt safe and was very pleased with the respect of the driver Chuck.

8

Joi

5 May 2025

·

Stayed 2 nights

It was a nice hotel. I wasn’t a big fan of the elevator issues that kept occurring. The staff were very friendly and worked diligently to resolve the situation each time it occurred.

10

Mark

23 Dec 2024

·

Stayed 1 night

They charge for parking if you leave your car when flying out. Not clear in their description.

10

Pratik

7 Sept 2025

·

Stayed 2 nights

Courteous staff, had a fast check in and check out. My flight was at 6 am, yet the shuttle was available on time at 4:15. Shuttle to/from the airport is 8 minutes with no traffic. Breakfast was very good. Omelettes and sausages were available aplenty. They also had various kinds of breads, cereals, yogurt, and juices. Lobby was very nice — could sit and watch the games. There was also a pool table and board games available in the lobby. Live TV in the room covered all the common channels. TV had the option of Netflix and other common service apps. Gym was decent with a treadmill, elliptical, and a Peloton. It also has free weights and one of those newfangled TV screen trainers. Only about 20 minutes from The Shoe. But after the game, traffic gets bad so it took us over a half hour to get back.

10

Vincent

10 Sept 2025

·

Stayed 1 night

VERY VERY clean and comfortable room! Staff is extremely friendly, and the lobby has all the comforts of home. 24 hour snacks, pool table, and esthetically pleasing public area with vibrant colors and comfy couches. We loved the free breakfast and 24/7 shuttle service to the airport. Also has a gym on property. Will definitely stay here again!

6

Jennifer

6 Dec 2024

·

Stayed 1 night

Chose the hotel for airport shuttle and parking, but parking isn’t actually free

6

Larry

6 Aug 2025

·

Stayed 1 night

The hotel is great looking and very comfortable. The staff was pleasant and courteous. The room doors I think are fire resistant: they are VERY heavy to open. I think due to this weight we heard doors shutting most of the night. We had to leave the hotel at 5AM for our flight. The Tru advertises 24 hour shuttle service to the airport; we inquired at check-in and were assured there was no problem. Getting to the lobby at 4:45AM we were told no shuttle until 7AM. They have a printed sign telling how to get in touch with Lyft, Uber or a Taxi. This leads me to believe that the early morning shuttle no-show is not a rare occurrence at The Tru.We had to pay, not the hotel for the Lyft/Taxi ... $20. One if our reasons for selecting our stay here was for that shuttle service 24 hours a day advertised. If it were not for this shuttle service feasco we would have given The Tru all excellent ratings but simply cannot excuse the shuttle service deception.

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Cleanliness

Cleanliness is a strong point across reviews, with many praising well-kept rooms and the no-carpet floors; a few noted missed details like dust in corners, stray hairs, or minor wear.

Related guest reviews

10

Brian

18 Mar 2024

·

Stayed 1 night

Super clean property. Great staff. Highly recommended.

10

Pongo

31 Dec 2025

·

Stayed 2 nights

Room was very clean The staff were very friendly

10

Trent

18 Jun 2025

·

Stayed 1 night

Bright and welcoming. Easy to find and park. Rooms were clean although the bathroom floor had some "dust" in the corners. But everything was very comfortable and clean. The price was wonderful. We will definitely use this hotel when we return to Columbus.

6

Eric

18 Jun 2025

·

Stayed 1 night

Pretty dirty bathroom floor and corners. Found multiple (short) hairs on the bedding and the wallpaper in the bathroom was peeling. Airplanes were super loud as well, but that’s to be expected at an airport hotel.

10

Heather

1 Jun 2024

·

Stayed 3 nights

I always stay at this hotel due to the cleanliness of facility. I love the fact that there is NO carpet and floors are easily visible to note condition.

10

Elena

2 Oct 2025

·

Stayed 1 night

I love that they do not have carpets. Carpets are usually so filthy....So now, since I discovered TRU, I arrange my trips around these hotels just to avoid carpets. Plus yes, it is a very clean hotel, and this is the most important to me.

10

BETSY RIOS

8 Jul 2025

·

Stayed 1 night

Excellent staff and service, clean room.

10

Lena

17 Oct 2024

·

Stayed 4 nights

Property was clean. And, staff was very friendly.

10

Stacey

9 Mar 2025

·

Stayed 2 nights

Everything was so clean, room was wonderful. Every staff member we saw was SO nice. The woman cleaning the breakfast area on Saturday morning was one of the sweetest people I’ve met. She started our day off great! Will absolutely stay at this location again.

10

Stacy

21 Oct 2025

·

Stayed 1 night

Very clean room, parking is free, didn't eat breakfast this time but it smelled good!

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Rooms

Rooms are small with limited storage and often lack a microwave; beds are generally comfortable but pillows can feel thin. Some guests mention AC noise or performance issues and heavy, loud-closing doors.

Related guest reviews

8

Clara-Lynn

8 Oct 2024

·

Stayed 1 night

Room was exceptionally small, but other than that it was very nice.

6

Katie

1 Dec 2025

·

Stayed 1 night

The pillows are ridiculously thin. You need about 4 pillows to =a firmer pillow. Beds just okay. Fun vibe to the place and close to airport w/24hr shuttle are the biggest perks. OK for a layover sleep

10

Julie

23 Mar 2025

·

Stayed 1 night

Everything was convenient and/or included. Door hinges were rather challenging. Made doors seem heavy and people tend to let them slam shut. Made the stay rather loud.

8

Joan

30 Jun 2025

·

Stayed 1 night

I usually stay at this hotel because it of its cleanliness and overall condition of the lobby and rooms. The only problem I had was the air conditioning in my room was very noisy. In general, I had a good stay.

6

Roger

19 Aug 2025

·

Stayed 2 nights

Hotel staff very friendly. However room was very small and too small for a King bed. No shampoo in shower container so had to wash my hair with regular soap. A number of electric outlets in the room did not work. Also a lot of road noise even late at night. Will not be staying at this hotel in the future.

8

Andrea

20 Aug 2025

·

Stayed 1 night

Very clean and nice. No in room microwave.

6

Susan

7 Jul 2024

·

Stayed 1 night

This was disappointing. Rooms are very small. Hardsided luggage doesn't fit anywhere. Room temp never cool enough and cuts off when you leave the room, so takes forever to cool down when you get back. Breakfast was OK, bathrooms are decent sized, staff was very friendly and nice shuttle to the airport.

8

Kristin

21 May 2024

·

Stayed 5 nights

The hotel was clean and quiet, despite being full for a music festival and tattoo convention. It also had a very convenient location. One complaint—the beds were rock hard and this is not my preference. I slept okay but woke up stiff and sore every morning.

2

Carrie

5 May 2025

·

Stayed 1 night

AC didn’t work and room was 80 degrees

10

Clirver

28 May 2025

·

Stayed 8 nights

Very clean very small no closet no drawers no microwave tiny fridge

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Service

Staff are frequently described as friendly and welcoming, and check-in/out is usually smooth. However, some guests reported delays with rooms not ready, sporadic front-desk responsiveness, and early-morning shuttle miscommunication.

Related guest reviews

2

Jacqueline

26 Nov 2024

·

Stayed 1 night

Check in staff was not friendly or informative. Breakfast area was not clean. There were hairs on the plates holding the serving spoons the eggs were wet and watery and the security guard has nothing better to do all night bc you can’t even sit in your car to smoke bc he’s constantly harassing you walking up to your car demanding to see your room key. I felt unsafe when he walk up to my car at night and he was very aggressive as if he didn’t believe I was a guest there

2

Bianca

15 Sept 2025

·

Stayed 1 night

If you’re booking and think you will check-in at your desired check in time you will be fooled..they couldn’t accommodate my family until 4 hours after our booking time. Huge inconvenience and never in my travels seen anything like it! Decided to go with something less expensive for the “convenience” by nearby attractions. Huge regret! Always pay extra for quality. I’ll never book here again

10

Sheila

2 Dec 2025

·

Stayed 2 nights

The staff was excellent and very welcoming.

10

Israel

2 Aug 2024

·

Stayed 1 night

Great staff friendly and welcoming

2

Juan

3 Aug 2025

·

Stayed 1 night

When arrived to the property around 5 pm, my room was not ready. I did online check in and picked my room. They told me that I had to wait 1 more hour for it to be ready, if I did not wanted to wait, I could be assigned another room. Which I had no option since I was not willing to wait an extra hour for something they should have done 2 hours before my arrival as check in time usually is at 3pm and I got there at 5 pm.

10

Michele

11 Aug 2025

·

Stayed 1 night

Staff was amazing. So friendly. Very nice hotel but staff really stood out!!

6

Terry

17 Sept 2025

·

Stayed 1 night

No one was at front desk

10

John

28 Sept 2025

·

Stayed 2 nights

Check in was quick and painless.Every staff member I encountered had a friendly,approachable attitude

6

Lisa

12 Mar 2023

·

Stayed 1 night

Very modern , clean hotel. Didn’t get to have the breakfast, they said some of the shipment didn’t come they were running out of food. I think there could have been more staff to help with check in and breakfast service.

10

Patricia

11 Sept 2025

·

Stayed 1 night

We got in very late at night and Shay at the front desk was exceptional!! Beautiful clean room, excellent service!

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Location

Very convenient for Columbus airport and access to downtown, Ohio State, and Easton; several mention aircraft or road noise. Handy for early flights.

Related guest reviews

10

Scot

10 Apr 2025

·

Stayed 1 night

Great experience. Friendly staff and well maintained property. 10 minutes from downtown Columbus.

6

Katie

1 Dec 2025

·

Stayed 1 night

The pillows are ridiculously thin. You need about 4 pillows to =a firmer pillow. Beds just okay. Fun vibe to the place and close to airport w/24hr shuttle are the biggest perks. OK for a layover sleep

10

AMANDA

21 Jun 2025

·

Stayed 1 night

Very close to airport and convenient.

10

Jonathan

14 Oct 2025

·

Stayed 2 nights

Check-in was businesslike. Staff was never rude, but was friendlier the second day. Room was clean and well-maintained. Property is located near airport so noise is unavoidable. Guest parking lot was on the small side with several spaces reserved for Hilton rewards members. Complimentary breakfast was surprisingly good (happily, no turkey sausage).

10

pamela

13 Jul 2023

·

Stayed 1 night

Everything went smoothly, nice, quiet, clean, and safe. I have stayed with this Tru a couple times. It’s a great location for early morning flights

10

Kandra

14 Jul 2023

·

Stayed 1 night

I enjoyed the light energetic atmosphere at the Tru. The hotel was clean and very modern in style. The king bed room was pretty tight with 2 people moving around. The location is prime area near airport. There are plenty of restaurants near for quick Doordash or run to the store. Over everything was cool!

10

Diane

9 Nov 2025

·

Stayed 1 night

Location to downtown. On sie parking. Clean. Good breakfast.

10

Holly

29 Aug 2025

·

Stayed 3 nights

The location made it easy to get to Ohio State campus for move in and it was close to airport and Easton for shopping. The room was super quiet, clean and the toiletries were great. Breakfast was good and I appreciated the lavazza coffee. Pricing was reasonable.

8

Daniel

19 Aug 2025

·

Stayed 2 nights

Good place to stay convenient to airport

8

rubi

20 Aug 2024

·

Stayed 2 nights

Would stay here again. 5 mins away from airport. Close to everything we needed. Not sure if anyone was rooming next to us because it was very quiet. Sound proof is always a plus.

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Dining

Free breakfast is often praised for variety and convenience, and lobby coffee is available around the clock. Quality is inconsistent, with watery eggs, limited hot items, or items running out on some mornings.

Related guest reviews

10

April

27 Apr 2025

·

Stayed 2 nights

I love the cleanliness and the breakfast was good.

10

Gail

21 Oct 2025

·

Stayed 1 night

Guest check-in was really friendly and rooms were great and breakfast was great

10

Ornita A

12 Aug 2024

·

Stayed 2 nights

Although the location is near the airport I didn't hear planes overhead during my stay. There's a pool table and board games provided for use in the lobby which is nice and unique. Staff cleaned tables often and that is refreshing. The breakfast was just ok.

6

Brittany

9 Jun 2025

·

Stayed 3 nights

Completely unimpressed with breakfast. Friday was fine, Saturday and Sunday was awful. Watery eggs and sausage that looked like elephant knees. Parking was also interesting, limited spots it seemed for the number of rooms and the security guard took 1 later in the evening giving guests even less options. When checking out, we loaded up our car out front and couldn't even pull through to leave, we had to back out because that was apparently being used for parking too? We doing a lot of traveling for sports and I probably wouldn't book here again.

6

Alexander

29 Jun 2025

·

Stayed 2 nights

The breakfast was horrible. Better off driving to McDonald's, Sheetz, or Wendy's.

10

Janice

19 Jul 2024

·

Stayed 2 nights

Tru is a great hotel in Columbus. Everything was clean, and the staff were friendly. I appreciated they had “quiet” hours, and a major perk is that their coffee was delish!! Most hotel coffee is not my favorite, but theirs was good!!

10

Michele

7 May 2024

·

Stayed 4 nights

Breakfast buffet had everything you could want...

8

LANCE

7 May 2025

·

Stayed 4 nights

Breakfast is free but pretty limited on choices and quality. I did like that they change things up every day and almond milk was available for cereal/drinking.

10

Pratik

7 Sept 2025

·

Stayed 2 nights

Courteous staff, had a fast check in and check out. My flight was at 6 am, yet the shuttle was available on time at 4:15. Shuttle to/from the airport is 8 minutes with no traffic. Breakfast was very good. Omelettes and sausages were available aplenty. They also had various kinds of breads, cereals, yogurt, and juices. Lobby was very nice — could sit and watch the games. There was also a pool table and board games available in the lobby. Live TV in the room covered all the common channels. TV had the option of Netflix and other common service apps. Gym was decent with a treadmill, elliptical, and a Peloton. It also has free weights and one of those newfangled TV screen trainers. Only about 20 minutes from The Shoe. But after the game, traffic gets bad so it took us over a half hour to get back.

10

Julie

16 Apr 2023

·

Stayed 1 night

Check in was great … matter of fact she was even helping another customer find a hotel since they were sold out! Breakfast was good but oatmeal was empty and eggs were definitely powdered but that’s to be expected. Would of been nice to have a few danish.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $164	9 $149	10 $142	11 $149	12 $152	13	14 $210
15 $132	16 $130	17 $180	18 $139	19 $191	20 $144	21 $151
22 $125	23 $128	24 $127	25 $121	26 $124	27	28
29 $125	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
		1 $130	2 $132	3 $139	4 $170	5 $170
6 $121	7 $128	8 $132	9 $133	10 $141	11	12
13 $132	14 $134	15 $133	16 $134	17 $131	18 $139	19 $136
20 $128	21 $132	22 $133	23 $133	24 $131	25 $146	26 $147
27 $121	28 $127	29 $132	30 $133	31 $135

Tru by Hilton Columbus Airport

Prices for Tru by Hilton Columbus Airport

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed

Guest reviews of Tru by Hilton Columbus Airport

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Columbus Airport

Prices for upcoming dates