Name: Monarch Casino Resort Spa
Address: 488 Main St, Black Hawk, Colorado, United States of America, Black Hawk, Colorado, US
Price range: US$120–US$797 per night
Rating: 8.95

What guests think

At Monarch Casino Resort Spa Black Hawk, guests repeatedly praise the spacious, modern rooms, sparkling cleanliness, and standout amenities like the rooftop pool, hot tubs, and full‑service spa, while noting friendly staff and a generally upscale, smoke‑free environment.

Common downsides include delayed or confusing check‑in and an elevator system many find frustrating. Dining draws mixed feedback: multiple options and a popular buffet and steakhouse, but high prices, long waits, and uneven service are noted. Families should know the pool has evening adult‑only hours and the vibe is casino‑centric. Overall, expect a polished mountain resort stay with strong amenities and some operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, hot tubs, and an impressive spa are highlights; casino and free valet/parking add convenience. Repeated complaints cite a confusing elevator system and occasional pool closures; some note limited gym hours and adult‑only pool times.

Related guest reviews

8

Tracy Harty

17 Nov 2025

·

Stayed 2 nights

Fantastic Staff & Great Spa & a gourmet restaurant!!! there is really no reason to leave the property PS sorry I forgot to mention an amazing sports bar. Any game anywhere will be on one of their TVs surrounding the area.

10

Chad

22 Oct 2025

·

Stayed 1 night

Hot tubs and pool were amazing at sunrise.

6

Valarie

4 Sept 2025

·

Stayed 1 night

Issue with the tv cutting in and out all thru the night. Also, the fitness did nit have 24hr access.

10

Derek

19 Aug 2025

·

Stayed 2 nights

The Elevators are a nightmare!

10

Jonathan

28 Sept 2025

·

Stayed 3 nights

The pool and all the amenities

2

Kathleen

24 Aug 2025

·

Stayed 2 nights

We decided on this hotel for the pool for our underaged son. We were kicked out of the workout room because he’s under the age of 18. Then, the pool was closed for the day, on a Saturday, and no one could tell us if it would re-open on our second and last day here. We went to talk to the front desk and all they did was offered to refund our resort fees. No vouchers to return, no vouchers for meals. We are very disappointed.

10

Lloyd

28 Aug 2025

·

Stayed 1 night

Suites were awesome. Check in and Check out was a pain as they have NO VIP check in area.

8

Jaclyn

27 Nov 2025

·

Stayed 1 night

This is the second time we have stayed here and I will say that the first time was perfect so when we had issues during check in we were very surprised. I called prior to our arrival and confirmed our room but when we got there they said it wasn't ready and we had to wait. There seemed to be a lot of miscommunication and we waited over an hour to check in and they agreed to give us a different room and a small dining credit for the inconvenience. Once that issue was resolved we had a great time. We love the hotel and the rooftop pool, hot tubs and fire pits. The restaurants are pricey but have good food and it's fun to go and gamble downstairs. The valet is also free if you stay at the hotel.

8

Lee

24 Aug 2025

·

Stayed 1 night

Nice hotel and clean. But the swimming pool was down and did not have a chance to get into use the pool.

10

Amanda

9 Sept 2025

·

Stayed 1 night

Amazing view by the jacuzzi would stay again!

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Cleanliness

Many guests highlight very clean rooms and a well‑kept property. A smaller number reported issues such as stained or soiled bedding, dusty furniture, missed housekeeping, or an isolated bedbug concern.

Related guest reviews

10

Robert

11 Nov 2025

·

Stayed 1 night

Perfect stay! Rooms are so clean and gorgeous. Staff is so friendly.

10

Steven

4 Nov 2025

·

Stayed 1 night

I was very impressed with the cleanliness of this hotel. Everything looked and smelled clean. The staff was incredibly friendly. I thought that because it was a hotel/casino it would be smoky and not very clean, but it was exactly the opposite. I would definitely come back to stay here again.

4

Lydia

18 May 2025

·

Stayed 1 night

The place is beautiful everything was perfect except when I woke up with bed bug bite didn’t think the red spots could be bed bugs but realized later going back home it was on my back and legs didn’t think a place this beautiful could have this situation

4

Cynthia

8 Apr 2025

·

Stayed 2 nights

We discovered after we slept the first night that out bedding was soiled and stained. We contacted management the moment that we found out and was told that it would be changed immediately. We went about our day and returned to the room that evening and nothing had been done. Another phone call to the management and house keeping did come to change it. We had the resort fee waived but only for one day. No other compensation. Check your sheets before sleeping and the comforter too! Totally gross for a high end resort.

8

Catherine

23 Jul 2025

·

Stayed 2 nights

The staff was very helpful especially navigating the elevators which are a little trickey at first. The rooms looked clean when you first walk in but the furniture was really dusty. Also the gaming cards and room cards kept giving us trouble. For the price we expected alot more.

10

JANELLE

2 Mar 2025

·

Stayed 1 night

Beautiful casino and resort. Enjoyed our stay very much. Our room was super clean, the bed and pillows were extremely comfortable. Shower is very spacious with a built-in bench. Great customer service. Will definitely stay again.

8

MICHAEL

12 Mar 2025

·

Stayed 2 nights

We never got our room cleaned. That is the only complaint. Other than that it was great

6

Christine

20 May 2025

·

Stayed 1 night

Nothing special. The comforter was dirty with blood stains

8

James

1 Nov 2025

·

Stayed 1 night

Room was clean and well appointed as usual.

10

William

8 Nov 2025

·

Stayed 2 nights

Clean room

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Rooms

Rooms are spacious, modern, and comfortable with mountain views and generally quiet stays. Some guests mentioned hard beds or pillows, tech quirks (master light switch/key systems), and occasional TV/internet or hot‑water issues.

Related guest reviews

2

Edward

28 Jul 2025

·

Stayed 2 nights

Contacted front desk three days in a row for technology issues which were never resolved. I was told management would contact me that never happened. I sent a note to guest service manager and received no response. Very poor internet service and no functioning TV in our room. We were told antenna on the roof needed to be dusted off. Hmm a hotel of this caliber ??? If you stay be prepared they are all talk and will not resolve nor will you hear from management.

10

Jennie

5 Nov 2025

·

Stayed 1 night

Really lovely staff, quiet rooms. The shower nozzle was really hard to turn! Otherwise, would definitely recommend :)

10

Jim

8 Aug 2025

·

Stayed 1 night

Rooms in the resort are second to none, and probably the most comfortable bed I’ve ever experienced in a hotel.

6

Michael

10 Mar 2025

·

Stayed 1 night

"I was very disappointed with my stay due to an issue with the shower. When I went to take a shower, the water was only cool and never got warm enough. This was incredibly frustrating and not what I expected. A hot shower is a basic necessity, and it was disappointing that this wasn't available. I hope management addresses this issue for future guests."

6

Patrick

17 Jun 2025

·

Stayed 2 nights

Nice hotel/casino. Had constant issues with the door entry, at one point locked out of the room for 2 hours during midday trying to get ready to go back out. Really threw off my entire afternoon and was offered $25 F&B credit in return. Almost insulting as nothing in the resort is less than $25 and the room price was $250+/night. Besides sleeping I spent less time in my room than I did in the hallway waiting on repair to the lock.

10

Raymond

1 Jun 2025

·

Stayed 1 night

Very clean room. Spectacular view.

10

Nicole Lynn

16 Aug 2025

·

Stayed 5 nights

Monarch is top notch. Rooms are updated and spacious, restaurants are fantastic, and the roof top pool was relaxing and beautiful.

6

Tim

8 Mar 2025

·

Stayed 1 night

To much electronics, elevators are difficult to use, have to turn on a master switch in the room to turn on the lights, buttons by the door with no explanation of what they are for. If you have to have a manual to use the room it’s to much

10

John

30 Jul 2025

·

Stayed 2 nights

Views from the rooms are spectacular

6

Tammy

14 Jun 2025

·

Stayed 1 night

Our room was so warm. Service man came up & changed the filter. He said it was good & left. It never got below 76 degrees & fan would only stay on low. Was too late to get a new room.

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Service

Staff are widely praised as friendly, professional, and accommodating. Recurring complaints include slow or delayed check‑in, occasional rudeness or poor communication, and uneven responsiveness to issues.

Related guest reviews

10

Marcus

2 Nov 2025

·

Stayed 1 night

A beautiful time to spend at the Monarch! We’ve enjoyed the property several times and the service is consistently above your expectations!

6

Ryan

23 Aug 2025

·

Stayed 1 night

The hotel was nicely appointed but everywhere we went the service was pretty terrible. From checkin where we were told our room was ready twice, and it wasn’t (we had left to go eat and gamble then came back twice after receiving phone calls saying it was ready — after 4pm checkin time —and no real apology or concessions made) to the servers at both bistro mariposa (clearly not trained for the level of restaurant) and 24/7, to very slow cocktail waitresses, to a very grumpy barista at checkout. Honestly, we will check out the other 4-star hotel in Black Hawk next time.

10

Jessica

15 Nov 2025

·

Stayed 1 night

Great room and excellent staff

10

Marizza

15 Jun 2025

·

Stayed 2 nights

The staff were very friendly and helpful. The staff in the restaurant as well were very welcoming and engaging.

10

Norma

1 Sept 2025

·

Stayed 1 night

They are very professional

8

Jaclyn

27 Nov 2025

·

Stayed 1 night

This is the second time we have stayed here and I will say that the first time was perfect so when we had issues during check in we were very surprised. I called prior to our arrival and confirmed our room but when we got there they said it wasn't ready and we had to wait. There seemed to be a lot of miscommunication and we waited over an hour to check in and they agreed to give us a different room and a small dining credit for the inconvenience. Once that issue was resolved we had a great time. We love the hotel and the rooftop pool, hot tubs and fire pits. The restaurants are pricey but have good food and it's fun to go and gamble downstairs. The valet is also free if you stay at the hotel.

6

dorit

5 Aug 2025

·

Stayed 3 nights

The customer service at the reception is simply terrible, even though we paid in advance when booking at the hotel, they refused to give us the room until we presented the card with which it was booked In addition, after my husband returned from the casino where he lost his room card, they refused to duplicate his card until they managed to wake me up from my sleep at 1AM I have never encountered a case where a hotel refused to duplicate a room card When the receptionist was asked what would happen if you fail to wake her up, will I stay in the lobby all night? She answered yes

10

Christine

19 Oct 2025

·

Stayed 3 nights

We stayed for a nearby family wedding. The staff, in particular the bell , parking and check in staff was super friendly and went way above and beyond to accommodate our group and special requests. Rooms were clean and beautifully maintained.

10

Shelly

28 Jul 2025

·

Stayed 1 night

Check in with Maxine was awful. We spent 30 minutes trying then a gentleman came and told us To f go downstairs. However they forgot to tell us how the elevators worked. Finally a lady explained how the scanner worked

10

Lesia

18 Aug 2025

·

Stayed 1 night

All the staff is very very delightful and helpful. We loved our Waitress Christy in 24/7 . she is an awesome server and told us all about the area and amenities. WE will be back!

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Location

Scenic mountain setting with great views and a relatively easy drive from Denver; free parking is convenient. Best suited to casino visits, with several noting limited family activities nearby.

Related guest reviews

10

Luis

30 Apr 2025

·

Stayed 2 nights

The location in the mountains was incredible and the connection with other Hotels/Casinos.

10

Joe

24 May 2025

·

Stayed 5 nights

First time to visit. Could not have been more impressed. Vegas has become overpriced and payouts at blackjack are 6:5 most places. Here they pay 3:2 and had plenty of $15 tables. Service was great everywhere. Wonderful dealers. There are even windows throughout the casino where you can see trees and the mountains. This is my new goto place.

10

Fran

2 May 2025

·

Stayed 1 night

Great experience. So convenient and beautiful location.

10

Lisa

21 Jul 2025

·

Stayed 1 night

I finally gave in to the commercials and I'm so glad I did. My husband and I stayed here on the way to the mountains. What a GREAT experience all around. Everything is very luxurious. The food is pricey but great, we ate a la carte because we didn't want to overeat but I think the buffet would be a better value. Didn't gamble much but just like Vegas, you get free drinks while you play. The town is cute to walk around, we had coffee and breakfast burritos up the street and saw shops, wine bar, etc in addition to all of the other casinos and there are hiking/biking trails nearby. The rooftop pool is very nice. We did a Thurs night -- weeknights are HALF the cost of weekend nights, would be very pricey otherwise but worth it for a fun girls or guys trip if you split the cost or a splurge for a couples trip. Haven't stayed in any of the other resorts -- they looked nice too. There's a Blackhawk bus but parking is free and it's a short and scenic drive from Denver.

8

Elizabeth

9 May 2025

·

Stayed 1 night

Lovely hotel, not much in the area unless you want to gamble.

10

Diane

7 Jun 2025

·

Stayed 2 nights

Location

10

Andrew

21 Aug 2025

·

Stayed 2 nights

Nice little getaway to CO and didn't want to say in the city. This was the perfect spot! wasnt to far from Denver and had amazing veiws on the drive to and from.

10

Mandy

12 Sept 2025

·

Stayed 2 nights

The hotel, the room, and the spa were spotless, well appointed, and comfortable. The room was spacious, updated, and had all of the amenities you’d need. Staff in all areas was friendly and professional. There were several dining options, and parking was simple and free.

10

Lexi

1 May 2025

·

Stayed 1 night

This is such a beautiful hotel and casino. The rooftop pool is amazing and the views are the best! The rooms are spacious, clean, and very nice. Highly recommend staying here.

10

Jeff

28 Jul 2025

·

Stayed 2 nights

Great location in a beautiful area. Everything was clean. All of the staff were very friendly and helpful. The poker room was very buys, so I didn't get to play while I was there.

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Dining

Multiple on‑site options, including a popular buffet and a well‑reviewed steakhouse, earn praise. Common drawbacks are high prices, long buffet waits, occasional slow or uneven service, and limited/no room service.

Related guest reviews

8

Felix

21 May 2025

·

Stayed 4 nights

4 star resort . Dining is limited and very pricey. Definitely needs a in house sundry ! , room cleaning staff lcommunications limited due to language barrier.

8

Deelaceyia

7 Aug 2025

·

Stayed 1 night

The property is nice with plenty of options for gaming and dining, including a 24 hour restaurant. They don't have room service but you can order to go so you don't have to dine in. The drive through the mountains is beautiful and parking is free. The hotel staff can be a bit slow and requests can take time to fulfill. Had to follow up twice just to make sure they were working on it. Otherwise no issues.

4

Megan

21 Feb 2025

·

Stayed 2 nights

It is a beautiful property, with not very responsive staff, or management. I was served a meal on the property and with in a few hours was sick violently with food poisoning. I spent the next two days basically in my room with food poisoning. We spoke with management and we were offered a refund for the 30$ meal. We SPENT hundreds on the room, and I spent almost the entire time in the room sick. It was supposed to be a celebration weekend and was really ruined by the food. I couldn't even enjoy another meal, or drink. Really disappointed in the response of the management and hotel.

10

Stephanie

9 Aug 2025

·

Stayed 3 nights

The Buffet was great food was delicious and so much to choose from. The hotel was great clean great bed and casino was great

10

Lindsey

14 Aug 2025

·

Stayed 2 nights

Refreshing to be in a casino that doesn’t smell of stale cigarettes. Lovely clean hotel and amenities. Very friendly staff. Buffet a bit pricey if you don’t want crab or lobster. Overall amazing stay at this beautiful hotel/casino

10

Caitlin

12 Jul 2025

·

Stayed 1 night

The monarch is excellent. The only weird thing about our stay was the buffet. They had this weird reservation system where they were taking names and numbers. We have our to them and they said “15 minutes”. We decided to go gamble a little so walked away for 5 minutes and then they called us. When not just have people wait there?

10

Brenda

19 Aug 2025

·

Stayed 1 night

Plenty of options for meals, available games, excellent restaurant staff.

10

Luz

7 Aug 2025

·

Stayed 1 night

unfortunate we weren’t unable to do the buffet. It was an hour and 45 minutes wait. We we’re looking forward to the buffet.

10

Kristen

14 Aug 2025

·

Stayed 1 night

It was our first time in Black Hawk and we loved it! We’re so happy we chose to stay at The Monarch. The room was clean, spacious, and modern. The service was excellent. The restaurants weren’t the greatest but we’ll definitely stay there again.

10

sarah

30 Jul 2025

·

Stayed 1 night

Went to the restaurant chophouse was probably best restaurant in Denver. Amazing food and service. Second time I was there. Also gambling the staff was so fun and made the experience even better. The property is clean and rooms are even better.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$142
February	US$166
March	US$143
April	US$138
May	US$154
June	US$147
July	US$152
August	US$166
September	US$148
October	US$167
November	US$146
December	US$158

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2	3
4 $122	5 $122	6 $122	7 $123	8 $121	9	10
11 $123	12 $124	13 $123	14 $123	15 $123	16	17 $797
18 $124	19 $121	20 $120	21 $139	22 $122	23	24
25 $122	26 $151	27 $122	28 $123	29 $123	30	31

Monarch Casino Resort Spa

Prices for Monarch Casino Resort Spa

Monthly average prices

About this property

Location

Room options

Grand Parlor Spa Suite

Monarch Premier 2 Queens

Club Premier King

Corner View Suite

Club Luxury 2 Queens

Monarch Premier King

Club Grand King

King Spa Suite

Club Premier 2 Queens

Ultimate Spa and Sauna Suite

Monarch Grand King

Club Grand 2 Queens

Monarch Grand 2 Queens

Monarch Luxury 2 Queens

Guest reviews of Monarch Casino Resort Spa

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Monarch Casino Resort Spa

Considering this hotel for your Black Hawk trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $150	21 $150	22 $150	23 $150	24 $150	25	26
27 $150	28 $150	29 $150	30 $150