Hillside Crossing Nashville

Do not recommend. Not only are the posted pictures extremely deceiving but this is a straight up poorly managed motel in a horrible location. Loud noises as the rooms are rented out weekly and monthly and police presence every day. The door gaped at the bottom and sides so we could hear everything going on outside and inside other rooms. There were two small pillows on the queen sized bed. We were booked for 4 nights (6 in the party) they put a $600 hold on the card at check in and after night two, we came back from the beach to an empty room! They had cleaned out all our belongings with out notice or trying to contact me. Horrible experience and would never even consider staying here again,

I would not recommend staying at this hotel. The photos are very misleading and do not reflect the actual condition of the rooms, which were quite dirty and poorly maintained. Housekeeping was lacking, and basic requests—like extra pillows or even a blanket when none was provided—were not accommodated. The walls are extremely thin, so you can hear nearly everything happening in neighboring rooms. The floors were especially unclean—my socks turned black within seconds of walking around. Overall, the experience did not meet expectations.

Immediate feel of the hotel was disappointment. The pictures online gave the illusion of mid to upscale. Paint was chipping on the outside as well a the entrance and lobby. The appearance was that the floors had been redone, but nothing else had been touched.The woman that checked us in was wonderful, but besides that, we did not enjoy our stay. There were fixtures broken on the walls of our room, paint peeling, a large hole in our duvet, the records on the wall for decor were even crooked. The towels were like sandpaper. We checked for bed bugs multiple times, just to be on the safe side. I went to the lobby to ask for another blanket and some extra pillows. I was told by a different woman than the one that checked us in, that we had to wait for maintenance to get there and they would bring us some. Hours passed and nothing was brought to our room. My fiance went down and requested them again with a gentleman, who informed him that there was no maintenance that night. That unfortunately he did not have access to the room where all the blankets and pillows were kept. Because of the sight stating there was a pool and restaurant, I assumed we'd go swimming and get breakfast. Neither happened. The pool was closed and the restaurant, which was not in the hotel, but beside it, did not open until 10am for brunch. (We had plans at 9am, so I called the night before.) All in all, I would not recommend this hotel.

To begin with the place is overrun with panhandlers. People were loud all night long and we could hear everything outside. The door on our room did not seal correctly so when people would talk outside it sounded like our door was wide open. The room was fairly clean when we got in. But there was no house keeping. We had to reuse the two towels we had both days. There was one wash cloth in the bathroom.

Don’t be misled by the reception photos—they appear to be from when the hotel first opened and no longer reflect its current condition. The overall ambiance is closer to a basic Days Inn. The pool is closed, and the property shows clear signs of wear and lack of upkeep. Noise can also be an issue due to loud neighbors. On a positive note, the rooms are clean and reasonably comfortable. However, the surrounding area feels uninviting and lacks a sense of security. Overall, you may be better off choosing a hotel closer to the airport.