SpringHill Suites Kansas City Airport

We have stayed here before. This is our 3rd time. The hotel itself is great. The location to Zona Rosa is great. What wasn’t great was on Sunday when we checked out. There was a couple probably in their 40s/50s sitting outside the entrance to the hotel. They weren’t dirty looking but you could tell they were probably homeless. They asked us for a ride to downtown KC. We weren’t going that way (thankfully). I don’t like to sound mean to anyone and I try to help when I can, but in this day and age you don’t know if you’ll be safe when helping strangers. Next he said they were hungry and could we bring them back some food. I had earlier offered them both cold cans of Diet Pepsi but they said it had too much salt. McDonald was close so we took their order and brought them back what they wanted: Big Mac meal with large Coke and large water for him & qtr pounder with cheese meal for her with large Coke and large water. I’m not sure what the sodium count is in all of that but they seemed appreciative. Maybe we were entertaining angels unaware. Who knows. I just hope our next stay will end with us walking to our car without being stopped by the homeless. I’m praying that couple finds increase in their living arrangements from where they are today. We did eat at the nearby Minski’s Pizza and it was great.

Megan at the front desk was very rude and unprofessional about an issue we had. Ask to have the manager call and never received a call back about the issue. Sadly, would not recommend.

Room was very clean staff was great will stay again

Clean and cozy room. Front desk staff greater us anytime we walked by. We missed breakfast because the bed was so comfy. We'll be back for more shopping and laughs at Funnybone comedy club

The breakfast was really good and well attended/supplied. We liked the big comfortable rooms too. My only complaint was the frosted bathroom barn door because when someone went in at night and turned on the bathroom light it is very bright.