Is parking available at the hotel?

Limited parking is available onsite. Guests must contact the property in advance to reserve parking. A covered valet parking fee of JPY 4000 per day applies, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 6100 for adults and JPY 3000 for children.

Does the hotel allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests planning to arrive after 10:00 PM should contact the property in advance.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may include elevators and accessible bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Kyoto, within a 5-minute drive of Nijō Castle and Nishiki Market. It is approximately 1.9 miles from Kyoto Imperial Palace and 2 miles from Kyoto Station Building. Nearby attractions include the Kyoto International Manga Museum and Kyoto Gyoen National Garden, both within 1 km.

What are the policies regarding children at the hotel?

Children stay free when occupying the parent's or guardian's room, using existing bedding. There are no specific age restrictions mentioned for children.

What are the policies for additional guests and extra beds?

The property offers rollaway beds for a fee of JPY 30360 per night. Advance request or confirmation is required for rollaway beds.

HOTEL THE MITSUI KYOTO

Average nightly price at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	$969
February	$841
March	$1,594
April	$1,714
May	$1,311
June	$1,163
July	$982
August	$810
September	$1,116
October	$1,467
November	$1,449
December	$1,395

What guests think

At HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa, travelers praise the beautifully designed, serene property, spacious and comfortable rooms, and a convenient location near Nijō Castle and the subway.

Facilities like the spa’s thermal springs and private onsen reservations draw raves, and the scenic bar is mentioned positively. Service is widely described as outstanding and proactive, though a few guests noted restaurant staff needing polish, occasional concierge or housekeeping hiccups, and gym check-in friction. Food quality, especially breakfast and Toki, earns strong praise, with some comments about high prices and one mention of breakfast crowding. Expect a luxurious, calm stay focused on wellness and thoughtful hospitality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and onsen facilities, including private reservations and mineral pools, are a standout, and the scenic bar is mentioned positively. A few note minor issues such as the gym check-in process.

Related guest reviews

10

Joanna

Feb 2, 2023

·

Stayed 4 nights

Such a beautiful hotel! Full of amazing art and details. Excellent service. Impressive, serene, relaxing. You can feel the care of all employees. Excellent breakfast. The thing to improve was the check into the gym. We would go there and then a lady would interrupt our workout to sign us in. It should be an easier, faster process.

10

Laura

Nov 18, 2025

·

Stayed 4 nights

Loveddddd the onsen in spa, was wonderful!! Also had a massage in the spa which was great. This place is perfect!! Highly recommend!

10

ALUN

May 14, 2025

·

Stayed 4 nights

Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.

10

Stefani

Sep 7, 2025

·

Stayed 3 nights

The rooms were wonderful and bed was very comfortable. The bar area is very scenic and the kiwi cocktail that was on special was one of the best I’ve had. We really enjoyed the option to reserve the onsen privately as well. Would love to return!

10

Samantha

Jul 3, 2025

·

Stayed 2 nights

Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.

10

Eric

Oct 28, 2024

·

Stayed 3 nights

Zen atmosphere. Very nice rooms and excellent service. Beautiful spa and mineral pools Loved this hotel

10

Geoff

Oct 5, 2025

·

Stayed 2 nights

Staff and service were absolutely outstanding. We stayed 2 nights/3days. Staff arranged all taxis. Large room. Great amenities include private onsen/thermal spring which was relaxing. Loved every minute. Overall OUTSTANDING service and excellent stay.

10

Shlee

Jun 21, 2024

·

Stayed 1 night

Beautiful property and the ohnsen was the best part

10

Denise

Jul 15, 2025

·

Stayed 4 nights

Such a beautiful and well maintained property. The spa and hot spring pools were exceptional. The restaurants at the hotel were excellent as well.

10

Hiroo

Oct 2, 2025

·

Stayed 2 nights

SPAで、最高のリラックス時間を過ごせました！

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Cleanliness

Reviews consistently describe the property and rooms as very clean and well maintained, with nightly turndown noted. One guest mentioned slow daily room servicing.

Related guest reviews

10

Nadia

Feb 1, 2026

·

Stayed 2 nights

Propriedad sublime arquitectura única decoración exquisita y servicio insuperable. Habitaciones impecables ambiente sereno y acogedor. El restaurante italiano con chef japonés es excelente.

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10

Ernst

May 13, 2025

·

Stayed 5 nights

One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.

10

ALUN

May 14, 2025

·

Stayed 4 nights

Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.

10

miguelangel

Aug 13, 2024

·

Stayed 3 nights

Liked Everything Nice enviroment Just takes too long to get room fixed everyday

10

Sarah

Sep 4, 2023

·

Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!

10

Sui Chi

Dec 14, 2022

·

Stayed 2 nights

舒適、溫暖、整潔，滿分!

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10

Denise

Jul 15, 2025

·

Stayed 4 nights

Such a beautiful and well maintained property. The spa and hot spring pools were exceptional. The restaurants at the hotel were excellent as well.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable and often spacious, with serene garden views, excellent baths and showers, and very comfortable beds. A few mention street-side noise or felt a room was small and dim.

Related guest reviews

2

Neetu

Apr 4, 2023

·

Stayed 6 nights

Worst and most inconsistent service. Charging ~$2000 a night in a beautiful setting but entirely incompetent - just not at all prepared for the level of service they promise. At least 5-7 errors in every meal sitting. Rooms are small and so poorly lit you can't see the things in your suitcase. Took three days of back and forth for the concierge to make a dinner reservation and then lost the reservation because they didn't book it in time. Changed the entire course of our Japan vacation. Meals were terrible and certainly not fine dining. Many more examples.

10

Ernst

May 13, 2025

·

Stayed 5 nights

One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.

10

Niraj

Sep 15, 2025

·

Stayed 5 nights

Beautiful property wonderfully appointed and comfortable rooms, not a single missing item to make the stay perfect, and excellent staff, made the stay very enjoyable.

10

Stefani

Sep 7, 2025

·

Stayed 3 nights

The rooms were wonderful and bed was very comfortable. The bar area is very scenic and the kiwi cocktail that was on special was one of the best I’ve had. We really enjoyed the option to reserve the onsen privately as well. Would love to return!

10

Samantha

Jul 3, 2025

·

Stayed 2 nights

Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.

10

Geoff

Oct 5, 2025

·

Stayed 2 nights

Staff and service were absolutely outstanding. We stayed 2 nights/3days. Staff arranged all taxis. Large room. Great amenities include private onsen/thermal spring which was relaxing. Loved every minute. Overall OUTSTANDING service and excellent stay.

10

Pablo

Jan 9, 2024

·

Stayed 4 nights

Excelente experiencia! La arquitectura e interiorismo son una belleza. Lleno de detalles, excelente atención, la comida en el restaurante tanto en desayuno como en cena fue deliciosa. Las habitaciones con vista al jardín valen mucho la pena, pues el jardin es precioso.

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10

Sarah

Sep 4, 2023

·

Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!

10

Stephan

Nov 3, 2025

·

Stayed 3 nights

Very nice rooms, good location and great service.

10

Roger

Apr 27, 2024

·

Stayed 3 nights

Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as attentive, proactive and genuinely caring, with standout concierge support before and during stays. Some guests reported lapses, including restaurant staff needing polish, occasional concierge or housekeeping missteps, and communication issues.

Related guest reviews

10

Douglas

May 24, 2024

·

Stayed 4 nights

Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!

8

James

Apr 11, 2024

·

Stayed 5 nights

We liked the physical property and the helpfulness of the front desk and concierge staff. The restaurant staff were not as customer service oriented.

10

Ruben

Oct 18, 2023

·

Stayed 3 nights

The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.

10

john

Jun 19, 2024

·

Stayed 2 nights

This was our favorite stay during our 2 week Japan vacation. The hotel is impeccably designed with attention to detail around every corner. The service is amazing with genuine Japanese hospitality We can’t wait to return to the Mitsui!

10

Farhad

Nov 23, 2023

·

Stayed 7 nights

Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.

10

George

Jun 15, 2025

·

Stayed 5 nights

Excellent service. Our children got sick during the trip and the concierge found a doctor for us late evening. Concierge explained everything to the doctor before we got there so we were able to get treated even though our Japanese was limited.

10

Geoff

Oct 5, 2025

·

Stayed 2 nights

Staff and service were absolutely outstanding. We stayed 2 nights/3days. Staff arranged all taxis. Large room. Great amenities include private onsen/thermal spring which was relaxing. Loved every minute. Overall OUTSTANDING service and excellent stay.

10

Sarah

Sep 4, 2023

·

Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!

10

Robert

Jan 29, 2023

·

Stayed 4 nights

Amazing stay and will come back, even though I’d say some staff needs a little training on understanding as it was often difficult. Even with translation. Will still rate 5 stars

10

Michael

Dec 4, 2024

·

Stayed 3 nights

Beautiful property with world-class service.

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AI-generated summary based on recent guest reviews

Location

Convenient for sightseeing, close to Nijō Castle and within a short walk of a subway station.

Related guest reviews

10

Ernst

May 13, 2025

·

Stayed 5 nights

One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.

10

ALUN

May 14, 2025

·

Stayed 4 nights

Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.

10

Stephan

Nov 3, 2025

·

Stayed 3 nights

Very nice rooms, good location and great service.

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AI-generated summary based on recent guest reviews

Dining

Food quality earns strong feedback, especially breakfast and the Toki restaurant. Prices are noted as high by a few guests, and one review mentioned breakfast crowding.

Related guest reviews

10

Alexandra

Mar 11, 2025

·

Stayed 3 nights

One more restaurant in hotel would be helpful. Breakfast in Italian restaurant too crowded

2

Neetu

Apr 4, 2023

·

Stayed 6 nights

Worst and most inconsistent service. Charging ~$2000 a night in a beautiful setting but entirely incompetent - just not at all prepared for the level of service they promise. At least 5-7 errors in every meal sitting. Rooms are small and so poorly lit you can't see the things in your suitcase. Took three days of back and forth for the concierge to make a dinner reservation and then lost the reservation because they didn't book it in time. Changed the entire course of our Japan vacation. Meals were terrible and certainly not fine dining. Many more examples.

10

Joanna

Feb 2, 2023

·

Stayed 4 nights

Such a beautiful hotel! Full of amazing art and details. Excellent service. Impressive, serene, relaxing. You can feel the care of all employees. Excellent breakfast. The thing to improve was the check into the gym. We would go there and then a lady would interrupt our workout to sign us in. It should be an easier, faster process.

10

Ernst

May 13, 2025

·

Stayed 5 nights

One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.

10

ALUN

May 14, 2025

·

Stayed 4 nights

Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.

10

Samantha

Jul 3, 2025

·

Stayed 2 nights

Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.

10

Pablo

Jan 9, 2024

·

Stayed 4 nights

Excelente experiencia! La arquitectura e interiorismo son una belleza. Lleno de detalles, excelente atención, la comida en el restaurante tanto en desayuno como en cena fue deliciosa. Las habitaciones con vista al jardín valen mucho la pena, pues el jardin es precioso.

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10

JIE

Oct 26, 2025

·

Stayed 2 nights

早餐非常美味，晚餐輕食價格偏高

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10

Roger

Apr 27, 2024

·

Stayed 3 nights

Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms

10

Denise

Jul 15, 2025

·

Stayed 4 nights

Such a beautiful and well maintained property. The spa and hot spring pools were exceptional. The restaurants at the hotel were excellent as well.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $1,120	2 $1,256	3 $1,253	4 $1,251	5 $1,254	6 $1,130	7 $1,254
8 $1,254	9 $1,251	10 $1,254	11 $1,129	12 $1,254	13 $1,251	14 $1,255
15 $1,258	16 $1,251	17 $1,258	18 $1,254	19 $1,254	20 $1,811	21 $1,970
22 $2,022	23 $2,022	24 $2,022	25 $1,801	26 $2,017	27 $2,022	28 $2,017
29 $1,970	30 $1,802

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Prices for HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (View)

Executive Suite, 2 Double Beds, City View

Suite, 1 King Bed

Executive Suite, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin)

Room, 2 Double Beds (View)

Deluxe Room, 2 Double Beds, City View

Deluxe Room, 1 King Bed, City View

Suite, 1 King Bed, Garden View

Suite, 2 Double Beds

Suite, 1 King Bed, Courtyard View (Onsen Suite Room King)

Room, 2 Double Beds, Garden View

Premier Room, 2 Double Beds, City View

Deluxe Suite, 1 King Bed, City View

Room, 1 King Bed, Garden View

Guest reviews of HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $2,279	30 $1,959	31 $1,957