DON'T DO IT We'd paid for early check-in. We waited several hours to be checked in. We literally watched two other couples walk-in, go right up to the counter and get checked in though we'd been waiting. When I went to the desk to ask if our room was ready, I was told it was...that they were going to call me up next. When we finally got our room key, we found out that only one elevator was working. So, we waited for the elevator to go back and forth - making it back to the ground floor only after it seemed housekeeping staff no longer needed it because they were the only occupants and no one else could fit with them and their gear. When we got to our floor, there was debris from the elevator door opening all the way to our room door. Though there was a young lady mopping the tile floor around the elevator, it was obvious she was just wasting time. She swept nothing and mopped back and forth over paper and plastic pieces that was on the floor. The solution she was mopping with smelled nice though. When we opened the door to our room, it was obvious the room had not been cleaned and it was in close to disgusting. The first thing I saw when I walked in the room was the identification of apparently the guest who occupied the room before us. Before I took the ID down to the front desk, I check the room and found food in corners, a greasy handprint on the wall, cigarette burns in the ottoman and a coffee soiled carpet and tile.
DON'T DO IT We'd paid for early check-in. We waited several hours to be checked in. We literally watched two other couples walk-in, go right up to the counter and get checked in though we'd been waiting. When I went to the desk to ask if our room was ready, I was told it was...that they were going to call me up next. When we finally got our room key, we found out that only one elevator was working. So, we waited for the elevator to go back and forth - making it back to the ground floor only after it seemed housekeeping staff no longer needed it because they were the only occupants and no one else could fit with them and their gear. When we got to our floor, there was debris from the elevator door opening all the way to our room door. Though there was a young lady mopping the tile floor around the elevator, it was obvious she was just wasting time. She swept nothing and mopped back and forth over paper and plastic pieces that was on the floor. The solution she was mopping with smelled nice though. When we opened the door to our room, it was obvious the room had not been cleaned and it was in close to disgusting. The first thing I saw when I walked in the room was the identification of apparently the guest who occupied the room before us. Before I took the ID down to the front desk, I check the room and found food in corners, a greasy handprint on the wall, cigarette burns in the ottoman and a coffee soiled carpet and tile.