Name: Hyatt Place Fort Worth-Alliance Town Center
Address: 3201 Alliance Town Center, Keller, Texas, United States of America, Keller, Texas, US
Price range: US$118–US$610 per night
Rating: 8.8

What guests think

Across recent reviews, travellers describe Hyatt Place Fort Worth-Alliance Town Center as very clean and conveniently located near dining, shopping, and major roads, with friendly staff, comfortable beds, and a generally well-kept property that suits short business or family stays.

Amenities such as a pool, small bar/restaurant, and gym get positive mentions. Complaints include occasional housekeeping lapses or delays, maintenance issues (lukewarm showers, noisy AC, missing in-room microwaves), and some noise from halls or other guests. A few reviews note parking concerns and vehicle break-ins, plus inconsistent breakfast policies or charges. For most travelers, it delivers a reliable midrange stay in an area with plenty nearby.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the on-site pool, small bar/restaurant, gym and basic laundry. However, recurring notes include limited laundry capacity, occasional bar/restaurant service issues, and parking safety concerns (including vehicle break-ins).

Related guest reviews

8

Mike

8 Aug 2025

·

Stayed 8 nights

In general it's a nice stay. They really could use a laundry service as they have only one washer and dryer at $2.50 to wash and then again to dry. Shouldn't have to do laundry. And there is no visible in house security. Not that it's unsafe but if something goes sideways we'd have to wait for law enforcement.

2

Ryan

29 Dec 2023

·

Stayed 5 nights

Vehicle was broken into while patked overnight

10

Katina

7 Jan 2025

·

Stayed 4 nights

A lot of glass on multiple days in the parking lot. Plus I’ve never paid for breakfast at a Hyatt so that was an unwelcome surprise.

10

Leesa

26 Feb 2024

·

Stayed 3 nights

Everything located on premises. Good breakfast, Starbucks , bar and restaurant food available on site. Used gym for a Workout. Good comfortable beds and rooms.

10

Stephanie

10 Jun 2025

·

Stayed 1 night

Easy check in and staff was extra friendly. They have a restaurant/bar and an outdoor pool. The area was nice with a movie theater and shopping near by. The room was clean and beds were comfortable. I would definitely stay again.

8

Luis

23 Jun 2024

·

Stayed 1 night

Good location off of frwy and beds were comfy . Only downfall is if your traveling with a trailer or hauling anything parking is not accommodating. They also ran out of blankets . Room was good and bed was comfy .

8

LuAnn

28 Apr 2025

·

Stayed 3 nights

On Saturday night the restaurant had terrible service. Out of salads by 7:00. Took WAY too long to get my order and there was no communication

10

Patrick

5 Jul 2024

·

Stayed 3 nights

We really loved this hotel! Breakfast was fabulous, staff was courteous and helpful. Pool area had kid toys and towels.

10

Timothy

2 Dec 2024

·

Stayed 1 night

The staff were very friendly. Room was a bit bare, but was fine for the price and was it quiet. The property has an indoor pool, gym, and onsite laundry (appeared to be free).

8

christel

19 Jun 2023

·

Stayed 2 nights

Nice clean room, friendly staff, only down side was the lady working the bar Saturday night didn’t know how to make any mixed drinks

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Cleanliness

Cleanliness is a consistent highlight, with many reviews praising very clean rooms and well-kept common areas. A few note lapses such as mold or rust in a bathroom, pests, or missed replenishment of toiletries.

Related guest reviews

2

Willy

26 Apr 2024

·

Stayed 3 nights

Room was spacious and comfortable but it looked old. The room safe lock was broken, wall paper was peeling and there was glue or grout on a section of the shower wall (something must’ve fallen off and never replaced). Hopped into the shower on day 1 and the shower gel dispenser was completely empty. I called the front desk and was told she didn’t have access to the dispensers but she would bring us some soaps. The young lady showed up pretty quickly with 3 small soaps and shower gel in a clear cup. In her own words, “I’m so sorry this is really ghetto”. She apologized profusely for the inconvenience. She said she would let housekeeping know. Next morning on our way out we stopped by the front desk and explained what had happened. We were told housekeeping would be notified and by the time we got back the gel dispenser would be replaced. We got back around 2pm and checked. Dispenser was still empty. So we went back down to the front desk and my husband was very stern and asked if this is how they ran the place. Within 5 minutes housekeeping was delivering the dispenser. We were supposed to be there for 3 nights but only stayed 2 because the bed was so uncomfortable we couldn’t sleep well. For a fairly new hotel it looked on the rough side. It’s getting old quickly.

10

MaryJo

12 Aug 2025

·

Stayed 3 nights

Very nice hotel! All areas well maintained and very clean! Friendly, helpful staff. Spacious room. Will definitely stay here again!

6

Christina

30 Jul 2025

·

Stayed 1 night

Bathroom was clean but had mold on ceiling and bathtub was a mess chips and rust . You could tell some kind of ceiling leak because the new paint did not match. Staff was nice

10

Jose

15 Oct 2024

·

Stayed 1 night

We use about 4 to 6 hotels a year, and I was very please on this one. Everything was super clean, the fridge actually got cold, the floors didnt seem like they were made of paper, check in and check out was friendly and easy, and the shower actually kept the water inside the shower. Very nice experience

10

Kelly

17 Nov 2025

·

Stayed 1 night

VERY CLEAN

4

Kelsey

29 Oct 2023

·

Stayed 2 nights

Found fleas In my bed.

8

Ver-Lyssa

4 Jun 2024

·

Stayed 2 nights

We enjoyed our stay at Hyatt place. I really liked the fact that the hotel was in close proximity to many food options and retail stores. We experienced excellent and welcoming customer service from the beginning to the end of our stay. Their breakfast and happy hour was a convenient addition to our stay. I did notice a centipede on our ceiling but I felt that may have been because we were located on the first floor. Other than that our stay was everything it needed to be and we will return anytime we are in the Fort Worth area. Thank you!

10

Tracey

27 Oct 2024

·

Stayed 2 nights

It was a great location and the hotel was very very clean

10

Rachel

10 Oct 2025

·

Stayed 5 nights

Super clean, staff was friendly and accommodating, quiet rooms

10

Jessica

24 Nov 2024

·

Stayed 3 nights

The staff were phenomenal and the facility was *super* clean! Will stay here again!

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Rooms

Rooms are generally spacious and quiet with comfortable beds and sofas/sitting areas. Downsides mentioned include no in-room microwaves in many rooms, occasional maintenance or comfort issues (lukewarm water, noisy HVAC, worn mattresses) and some hallway noise.

Related guest reviews

10

Misty

22 Sept 2025

·

Stayed 1 night

I looked at reviews for all the aHotels around. Hyatt had the best rating especially on comfortable beds. That is exactly what we got. I slept! Definitely love this one.

10

Norman

12 Aug 2024

·

Stayed 1 night

Clean, quiet and modern room with a nice couch and comfortable bed. Excellent location close to major roads (but still quiet) and restaurants.

6

John

5 Jan 2023

·

Stayed 4 nights

The front desk staff was very helpful and accommodating. We stayed 5 nights and housekeeping did not come to the room once. I had to take out our trash. The mattress needed to be replaced badly.

10

Lorelle

1 Jun 2024

·

Stayed 4 nights

This was a great hotel. It’s super convenient to near shops and restaurants and right off the freeway. Staff was super friendly and breakfast was good. It would be nice if the breakfast lasted until 10 everyday at least during high peak months. It was hard getting my kids up and ready to eat by 9. Also, I couldn’t get the fridge to be cold and it would have been nice to have a microwave in the room. My only complaint is that housekeeping did not come to our room. I had to ask two separate times. We did not have the do not disturb sign on so I’m not sure why our room was skipped. Other than that it was a great stay and we would stay there again.

10

adam

7 Mar 2023

·

Stayed 1 night

One of the nicest rooms we have stayed in. Room was spacious and bathroom was awesome.

6

Candy

12 Jan 2025

·

Stayed 1 night

AC/heater in room was so so loud. Deadbolt did not work. Staff was not helpful. Otherwise, clean and good location.

4

LAURA S

3 Jan 2025

·

Stayed 3 nights

Hotel is average, but the worst think was low water pressure in shower and lukewarm shower, reported it first morning and nothing was changed. Cold showers for 3 days. Plenty of other choices close by, we will try one next year.

10

Gary

25 Jul 2025

·

Stayed 2 nights

Nice room layout, view, comfortable bed, lots of charging options, and great shower water pressure and sprayer.

2

Ronald

23 Dec 2024

·

Stayed 1 night

Not only was I booked on the wrong day and had to pay extra to get the correct date but the room had a smoke alarm that flashed white light every 15 seconds kept my wife awake all night. There was also a green light in the office area, very bright and lights behind the TV. i’ve used Expedia in the past with no problem, but this time was an absolute time consuming nightmare I may have to reconsider my booking in the future.

6

Ronald

11 May 2025

·

Stayed 5 nights

No microwave in room, no coffee in lobby, no complimentary breakfast. Should have a sidewalk to shopping. We had to walk in the street. Inconvenient

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Service

Staff are frequently described as friendly, helpful and professional, and check-in is often easy. Still, some guests encountered unattended or slow front-desk service, a rude interaction, delays getting rooms ready, and confusion over breakfast charges or access.

Related guest reviews

10

Ronald

5 Nov 2024

·

Stayed 3 nights

Professional and helpful staff

2

Ashley

19 Jun 2025

·

Stayed 3 nights

When we arrived, there were two employees at the front desk. One was on her phone, while the other was checking in guests and greeting everyone. I waited behind a guest, hoping the girl on her phone would help me—she didn’t. The gentleman ended up checking me in while still greeting others, and only then did the woman say, “Oh, didn’t see her there.” The hotel itself was clean and comfortable. However, our interactions with the same female employee were consistently unpleasant. One night, we went downstairs to get snacks, and she didn’t even acknowledge us—still glued to her phone. We left and got snacks from H-E-B. On our last night, she seemed annoyed we interrupted her phone time, rolled her eyes when I said I was using Apple Pay, and smacked her gum while checking us out. Every encounter felt rude and dismissive. In contrast, the male employee was kind, helpful, and professional—clearly the reason he’s Employee of the Month. I prepaid for breakfast through Hotels.com but was charged again. After calling, I received a partial refund ($34 out of $50) and still haven’t been sent the itemized receipt I requested. Overall, the hotel was clean, and one staff member was great, but the service from the other really impacted our experience. We won’t be booking our employees to stay here for their travel.

10

Areli

26 May 2025

·

Stayed 2 nights

Very efficient hotel. Staff was always available to help and super friendly. I would defenetly go back and recommend this place.

6

Matthew

22 May 2023

·

Stayed 1 night

Was checked into incorrect room staff was very helpful and fixed problem. You could hear the upstairs neighbors ever foot step. Tons of kids running around at night and breakfast food was gone 2 hours before end of breakfast hours.

10

Kathleen

10 Jul 2024

·

Stayed 1 night

Everything was excellent but they we short handed on staff at check in.

10

Tess

23 Apr 2025

·

Stayed 1 night

The people working the front desk were very helpful.

8

DON

1 Jun 2024

·

Stayed 6 nights

Room was 2 hours late for us. We were there at 3 and didn’t get to occupy until 5. Everything else was great.

10

Lynn

15 Mar 2025

·

Stayed 1 night

Excellent customer service

10

Sherrie

4 Aug 2025

·

Stayed 2 nights

We stay at this property Everytime we go to Fort Worth! The staff is very friendly and always know us when we return.

2

david

7 Apr 2025

·

Stayed 1 night

The system was down I didn’t stay because I couldn’t check in

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Location

The hotel sits in Alliance Town Center with easy access to highways, and many restaurants, shops and a cinema within a short walk or drive; several guests found it quiet and felt safe. A few noted tricky road construction or wishing for better pedestrian access.

Related guest reviews

10

Natalia

4 May 2023

·

Stayed 3 nights

Located in a quiet area, yet very close to many stores and restaurants.

10

Peggy

14 Jun 2023

·

Stayed 4 nights

Great location - close to several dining options and shopping. Road construction is a mess and can make for tricky entry and exit onto the highways.

10

Tina

6 Sept 2024

·

Stayed 5 nights

The location was great. Right off the freeway and close to many dinning options as well as shopping. The hotel was very clean. The breakfast was pretty good. Overall would recommend. Only concern was that towels were placed very high and hard to reach, as well as there were no towel hooks to hang towels on. Room 133

10

Eddie

10 Jul 2024

·

Stayed 1 night

Great location

10

Sean

19 Sept 2025

·

Stayed 2 nights

It is a perfect location to wine & dine and to shop at many stores close by.

8

Edgar

8 Oct 2023

·

Stayed 4 nights

The hotel is wonderful. Staff very friendly. Breakfast great. Our criticism is only that the place is in a shopping center without much interest. You really need a car to get to shopping near by - J C Penney, Krogers, restaurants ... And also the only way in and out of the hotel is by an incredible network of highways that even after four days were scaring the daylights out of us. Life inside the hotel was wonderful, but not outside!

10

Mary

28 Mar 2025

·

Stayed 2 nights

Very Nice Location For Visiting Fort Worth & Surroundings. Plenty Of Restaurants & Shopping near & Some Walkable. Will stay again.

10

Kim

5 Aug 2024

·

Stayed 2 nights

Great location! Very safe and clean.

10

Angela

19 Aug 2024

·

Stayed 3 nights

Beautiful building, excellent location- close to lots of shopping, restaurants, and grocery stores. Also, easy highway access, nice walking trail a block behind the hotel. Short drive Stockyards, downtown Fort Worth and Dallas.

10

Drusilla

29 Aug 2025

·

Stayed 2 nights

Located around plenty of eateries and fun things to do

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Dining

Breakfast is widely praised for variety and taste, including hot items, though a few found it mediocre or items ran out. Policies and pricing vary by rate, leading to occasional confusion or added charges; bar/restaurant service quality is mixed.

Related guest reviews

8

Rachel

11 May 2025

·

Stayed 1 night

Clean and quiet and economical! Also the breakfast is way better than the usual breakfast fare.

8

Randall

4 Nov 2023

·

Stayed 20 nights

We had an extended stay at Hyatt and found the facility to be clean and staff was great. Only complaint I have is the same breakfast was served every day. No variation in bread, eggs, fruit or bakery.

8

Mary Ann

29 May 2025

·

Stayed 3 nights

This was our second stay at this Hyatt Place property, it's location was convenient for our needs while visiting the area. Dining & shopping close-by. The facility is well kept, welcoming lobby & dining area, clean rooms, love the comfy mattress but sure wish I had my bed pillows from home! Breakfast was adequate & tasty. This visit policy changed they required us to check-in for entry to dining area. The problem, I had to argue our way in accused of not pre-paying for breakfast for our stay (as I did). I reserved the hotel months in advance WITH breakfast - they claimed I did not. Fortunately, we worked it out to my satisfaction. Patience won the disagreement! Sure I understand why the need to verify entry but couldn't that have been identified when I checked in. No mention we might have an additional fee. Thank goodness the oatmeal, yogurt & fresh berries were good! Actually mini- quiche and breakfast meats great too. Filled the belly!

10

michael

7 Aug 2024

·

Stayed 6 nights

This was a really good experience, staff was great, breakfast was excellent, bar was cozy and priced well. Room was clean and comfortable and house keeping was quick and very efficient. An 'A' for a grade over my six nights there.

10

Ashley

9 Apr 2025

·

Stayed 1 night

Polite, friendly staff! Quick & easy check-in; Greta breakfast selection and clean & spacious room. Would definitely stay here again! Endless food & shopping in the area

6

Clarisa

13 Oct 2024

·

Stayed 3 nights

Good hotel. The only thing is when I booked it said breakfast was included. It was my first time staying here when I got to the hotel they told me they charged for breakfast $8/ person. If I would of know I would of stayed somewhere else near the place I was expecting to go.

10

james

14 Dec 2025

·

Stayed 1 night

Everything is very good.. breakfast was awesome and one thing we notice here that breakfast is until 10 and even over 10 you can still have breakfast in other places until 9 and not one second after nine..

8

David

27 Apr 2024

·

Stayed 3 nights

Need to work on their breakfast. Very cold food, eggs over cooked, oatmeal was super runny.

10

Allan

3 Jul 2025

·

Stayed 3 nights

Excellent, beautiful property, best breakfast bar ever, very attentive staff.

8

LuAnn

28 Apr 2025

·

Stayed 3 nights

On Saturday night the restaurant had terrible service. Out of salads by 7:00. Took WAY too long to get my order and there was no communication

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$115
February	US$125
March	US$128
April	US$133
May	US$150
June	US$193
July	US$175
August	US$123
September	US$121
October	US$119
November	US$123
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $152	3 $136
4 $118	5 $118	6 $119	7 $119	8 $118	9 $166	10 $166
11 $119	12 $119	13 $119	14 $118	15 $118	16 $151	17 $145
18 $118	19 $119	20 $119	21 $121	22 $138	23 $610	24
25 $152	26 $119	27 $119	28 $119	29 $119	30 $120	31 $120

Hyatt Place Fort Worth-Alliance Town Center

Prices for Hyatt Place Fort Worth-Alliance Town Center

Monthly average prices

About this property

Location

Room options

Room (2 Queen Beds with Sofabed, High Floor)

Room (2 Queen Beds with Sofabed)

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 1 King Bed with Sofa Bed, Accessible (With Shower)

Room, Accessible (2 Queen Beds with Sofa Bed, Shower)

Room, 1 King Bed with Sofa Bed

Guest reviews of Hyatt Place Fort Worth-Alliance Town Center

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Fort Worth-Alliance Town Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $229
20 $152	21 $154	22 $245	23 $202	24 $130	25 $137	26 $131
27 $130	28 $130	29 $133	30 $134