Home2 Suites by Hilton Dekalb

Multiple reviews highlight the indoor pool, fitness center, and a pleasant outdoor grill/patio area; towels are stocked and hours run to late evening. Some issues noted include a small or unavailable pool, a nonworking EV charger, an out-of-order fire pit, and occasional parking constraints.

Cleanliness is a strong point across reviews, with many describing rooms and common areas as very clean or spotless. A minority reported issues such as stained or dirty bathroom areas, a mildew smell in the elevator, and one severe complaint about bugs and mold.

Suites are consistently described as spacious, well equipped with kitchenettes and storage, and comfortable for longer stays; many appreciate couches and large fridges. Downsides include firm or uncomfortable mattresses, occasional noise from halls or neighbors, sporadic Wi‑Fi/temperature issues, and some room-type/bathroom size mismatches.

Staff are frequently praised as friendly, helpful, and accommodating, with smooth check‑ins mentioned often. However, several guests reported lapses—rude or unresponsive interactions, long front‑desk waits, overbooking or room‑type errors, and limited follow‑through on noise or maintenance requests.

Location is widely considered convenient for NIU events and close to restaurants, shops, and parks with walking trails. A few note the immediate area is less appealing, but most find it easy for campus visits and errands.

Breakfast feedback is mixed: many call it good to excellent with solid variety, while others found it limited, poorly managed, or subpar. Occasional issues included items being cold or still frozen and isolated cleanliness concerns.