Is parking available at the property?

Free self parking is available onsite. Parking is limited and is on-site.

Does the property allow pets?

Pets are allowed with a fee of USD 25 per pet, per day. A pet deposit of USD 25 per stay is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

The standard check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are available for a fee of USD 30, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements.

What is the location of the property in relation to key landmarks?

The property is located 0.6 miles from BG Products Veterans Stadium, 1.3 miles from Graham Park, and 4.5 miles from El Dorado State Park. The nearest major airport is Wichita Dwight D. Eisenhower National Airport, approximately 34.6 miles away.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Heritage Inn & Suites

What guests think

At Heritage Inn & Suites, reviews describe a basic, budget stay with mixed experiences: some guests were satisfied overall, while others encountered problems that varied widely between rooms, affecting comfort and confidence in the stay.

Cleanliness feedback ranges from very clean and recently refreshed rooms to reports of hair, stained linens, mold, or even roaches. Rooms are no frills with limited in-room extras; some are spacious or quiet, but others face highway noise, outside-entry access, and loud appliances. Staff are frequently described as friendly and helpful, though some requests (like extra towels or fixing a room phone) were not resolved promptly. Best for short, low-cost stopovers if you can accept variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

A basic, no-frills property with limited extras. Some reviews noted winter hazards and exterior upkeep issues, including icy parking areas and grounds needing improvement.

Related guest reviews

8

Eric

11 Dec 2024

·

Stayed 3 nights

This is a basic, no-frills motel at a pretty good price. Staff is friendly and helpful.

6

Mary

20 Jan 2025

·

Stayed 1 night

The bed was clean and comfortable but other areas were not as clean. There was a pile of icy snow in front of our room by the edge of the walkway that we had to walk over or around to get to our car. It was nearly a week since that heavy snowfall and it was a risky lability not to clean that pile away. That really left a bad impression on us.

8

Jim

30 Jul 2023

·

Stayed 1 night

Just fine for the price.

10

Mark

23 Aug 2024

·

Stayed 1 night

Good room if you need to crash somewhere in El Dorado for the night. No frills or bells and whistles but just a nice, clean place to stay. Just what I needed. I would definitely book again!

8

Peggy

25 Jan 2024

·

Stayed 1 night

Easy getting in and out and quiet.

4

Dean

19 Oct 2023

·

Stayed 1 night

You get what you pay for!

8

Ken

9 Jun 2023

·

Stayed 1 night

This is a very basic motel. For the price, l expected the typical marginally clean needing repairs facility. It was clearly recently refurbished and was very clean. May stay there on my return trip.

6

Jan

2 Nov 2025

·

Stayed 1 night

room was clean but bare bones no extras

8

Michael

5 Jun 2023

·

Stayed 1 night

It was decent. No frills stay. Could use some improvements on outside.

2

Terry

18 Jan 2025

·

Stayed 1 night

I wouldn’t recommend this place to anyone! The whole parking lot was glare ice and very hard snow patches. I almost slipped and fell multiple times. My por dog froze his paws and no where to do his duties. Phone didn’t work and they did nothing to fix it. The bathroom was gross and bed linens not very clean. If we hadn’t been so tired after driving 12 plus hours we would have left.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests reported very clean rooms, while others found dirty linens and towels, hair in bathrooms, mold, stains, and occasional roaches.

Related guest reviews

2

Joseph

15 Mar 2025

·

Stayed 1 night

Our room has stained sheets, dirt and grime. Don’t let the high ratings fool you.

2

Jamie

3 Dec 2024

·

Stayed 1 night

Floor was dirty had to wear socks. Bed & pillows were covered in dog hair. It was a pet room but clearly not cleaned well after previous guest.

10

Debra

27 Nov 2022

·

Stayed 1 night

The room was very clean. The beds were comfortable. Reasonable rates too. I would stay again if I’m in the area.

2

Jackie

3 Jun 2024

·

Stayed 1 night

Would not recommend. Sheets were dirty, used towel on bathroom door, used soap & shampoo in shower, hair ball on bathroom floor and long black hair strands on bed. Also had soap residue on the sink and the ac unit was too noisy to permit a good sleep. I was given clean sheets to remake the bed but I really should have demanded a refund and left, but after 9 hours of driving, I was too tired. But the guy was courteous at check in.

10

Maribell

6 Nov 2025

·

Stayed 1 night

Clean and covient

4

Michelle

2 Jun 2024

·

Stayed 1 night

The room had dog hair all over the floor. A dirty hand towel was hanging on the shower pole. And only had 2 towels for guests. There was also a used shampoo that was opened and half gone. All night I felt like someone was gonna try and open the door. The lock wasn’t very reliable on the door. We didn’t feel like the door was very stable.

6

Pamela

30 Apr 2025

·

Stayed 1 night

Black hair all over tub and sink

6

Kacey

11 Jul 2025

·

Stayed 1 night

Shower curtain had mold, bedsheets and bed frame and covers was stained or sticky in areas, lots of hairs everywhere in the bathtub

2

Isaac

9 Jul 2025

·

Stayed 1 night

This was our second stay at this property in the last few months. It was good enough the first time that we were comfortable booking again. Huge mistake. When i say the room was filthy, i am not exaggerating. To the manager's credit, he did move us to another room but that room, although not filthy, was still not clean. It was clear that the bedding was not clean and the towels were dirty. Unless you have no other option, i suggest booking elsewhere. I know we willbe doing so.

4

Erik

5 Jul 2025

·

Stayed 1 night

Could’ve been a lot better roaches were seen multiple times in multiple location hair everywhere in the bathroom and also on the comforter

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic with limited amenities; several guests missed coffee makers, tissues, or extra towels. Comfort and features vary from spacious or quiet rooms to noise from highways or appliances and occasional worn furnishings.

Related guest reviews

6

Carol

30 Jan 2023

·

Stayed 1 night

Older motel but recently rennovated. Ok for a night while driving through the area. I was not expecting the room entrances to be from the outside. I thought it was a bit over priced for what we got. Other chain hotels in this same area are nearby. The room did have a lot of space and the staff was friendly.

6

Andrew

10 Apr 2025

·

Stayed 1 night

The beds were comfortable, the air conditioner quiet. The lack of kleenex, coffee pot, clock, and more than one set of towels, not so good. An adequate facility for a night's sleep.

6

Shane

7 Nov 2025

·

Stayed 1 night

The beds need to be upgraded, big time…. Otherwise, not a bad hotel for the price.

10

Heidi

15 Apr 2023

·

Stayed 1 night

Staff was very friendly. Room was clean. Very inexpensive! Quiet on side away from highway.

4

Royce

20 May 2025

·

Stayed 1 night

It’s obvious they aren’t in the business of having a decently maintained business. Half the lights in my room didn’t work, the AC sounded like it was going to fall out of the wall, and the paint was cracking, peeling, or non existent.

10

Kathy

19 Oct 2023

·

Stayed 1 night

big room very clean inside comfortable bed would stay there again

8

Nicole

4 Jan 2024

·

Stayed 1 night

A nice clean place to sleep. Bed was decent and shower was awesome.

4

Lloyd

20 May 2024

·

Stayed 1 night

During heavy rain storm, water blew in the door and onto the floor. Deadbolt lock almost unlockable. No coffee pot in the room. All three Pillows were flat and bed was uncomfortable. The bathroom countertop and sink were both nice and updated.

6

Randolph

22 Feb 2024

·

Stayed 2 nights

To start with, the deadbolt on the door didn't work and the door often would not latch. This left a very uncomfortable feeling. The bathroom mirror had some king of paint on the surface that had not been fully cleaned off. It was also very loud with road noise, but they couldn't help that. There were other things, but those were the most irksome

8

Pamela

28 Oct 2022

·

Stayed 1 night

Would like to see at least 4 large towels. The fridge was very loud. Glad i brought my own shampoo and conditioner. It was clean. Like having no carpet.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is generally friendly and helpful. A few issues surfaced, such as being asked to collect towels later and an unresolved room phone problem, though management did reassign a room after a complaint.

Related guest reviews

8

Amy

10 Jun 2023

·

Stayed 1 night

Clean rooms and friendly staff.

8

Eric

11 Dec 2024

·

Stayed 3 nights

This is a basic, no-frills motel at a pretty good price. Staff is friendly and helpful.

10

Heidi

15 Apr 2023

·

Stayed 1 night

Staff was very friendly. Room was clean. Very inexpensive! Quiet on side away from highway.

6

Jacki

1 Dec 2025

·

Stayed 3 nights

There were only 2 towels in the room and when i called for more they wanted me to go pick them up in the morning.

8

Faith

8 Oct 2022

·

Stayed 1 night

Peaceful and very understanding

10

Marie

3 May 2023

·

Stayed 1 night

Great service and clean, huge room.

10

Samantha

29 Jul 2025

·

Stayed 1 night

Staff is nice. Great place to stay

2

Isaac

9 Jul 2025

·

Stayed 1 night

This was our second stay at this property in the last few months. It was good enough the first time that we were comfortable booking again. Huge mistake. When i say the room was filthy, i am not exaggerating. To the manager's credit, he did move us to another room but that room, although not filthy, was still not clean. It was clear that the bedding was not clean and the towels were dirty. Unless you have no other option, i suggest booking elsewhere. I know we willbe doing so.

10

Analisa

26 Sept 2022

·

Stayed 3 nights

Very, clean. Wonderful service!

2

Terry

18 Jan 2025

·

Stayed 1 night

I wouldn’t recommend this place to anyone! The whole parking lot was glare ice and very hard snow patches. I almost slipped and fell multiple times. My por dog froze his paws and no where to do his duties. Phone didn’t work and they did nothing to fix it. The bathroom was gross and bed linens not very clean. If we hadn’t been so tired after driving 12 plus hours we would have left.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient roadside access; some guests noted highway noise, while others found rooms on the far side quiet.

Related guest reviews

10

Heidi

15 Apr 2023

·

Stayed 1 night

Staff was very friendly. Room was clean. Very inexpensive! Quiet on side away from highway.

10

Dennis

12 Feb 2025

·

Stayed 1 night

Excellent place for the price. Nice and quiet.

8

Peggy

25 Jan 2024

·

Stayed 1 night

Easy getting in and out and quiet.

6

Randolph

22 Feb 2024

·

Stayed 2 nights

To start with, the deadbolt on the door didn't work and the door often would not latch. This left a very uncomfortable feeling. The bathroom mirror had some king of paint on the surface that had not been fully cleaned off. It was also very loud with road noise, but they couldn't help that. There were other things, but those were the most irksome

10

Lavena

1 Mar 2023

·

Stayed 1 night

It was very nice and quiet just what I needed because my Best Friend passed away that morning and I needed me time and sleep

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Limited on-site options: some noted missing in-room coffee makers, and one review reported no breakfast or lobby coffee.

Related guest reviews

6

Andrew

10 Apr 2025

·

Stayed 1 night

The beds were comfortable, the air conditioner quiet. The lack of kleenex, coffee pot, clock, and more than one set of towels, not so good. An adequate facility for a night's sleep.

8

Christina

30 Apr 2023

·

Stayed 1 night

Older hotel in need of some renovations. There wasn't a coffee set up in the room and there wasn't any available in the lobby. I wasn't expecting much, based off what we paid, but a cup of coffee would have been great. There also isn't any breakfast at this hotel. I will say though that the room itself was clean.

4

Lloyd

20 May 2024

·

Stayed 1 night

During heavy rain storm, water blew in the door and onto the floor. Deadbolt lock almost unlockable. No coffee pot in the room. All three Pillows were flat and bed was uncomfortable. The bathroom countertop and sink were both nice and updated.

Was this helpful?

AI-generated summary based on recent guest reviews

Heritage Inn & Suites

About this property

Location

Room options

Deluxe Triple Room, Multiple Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews of Heritage Inn & Suites

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Heritage Inn & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $123
8	9	10	11 $122	12 $122	13 $122	14 $123
15	16	17	18	19 $122	20 $122	21 $123
22	23	24	25	26	27 $123	28
29	30