Is parking available at the property?

Free self-parking is available on-site. Limited parking is offered, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per night (maximum USD 300 per stay). Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Hilliard, within a 15-minute drive of Hollywood Casino and Ohio State University. It is approximately 7.7 miles from Schottenstein Center and 8.7 miles from Ohio Stadium.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 11:00 PM. Additionally, there is an outdoor heated pool.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no charge for kids under the age of 21 when staying with an adult.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for any specific requests or confirmations.

TownePlace Suites Columbus Hilliard

What guests think

TownePlace Suites Columbus Hilliard earns consistent praise for clean spaces, friendly staff, suites with full kitchens, a generally well-liked breakfast, and handy amenities like an indoor pool, gym, bar, and free EV charging, plus a quiet, convenient location.

Some guests reported hiccups with reservations or check-in, occasional billing issues, and delays with room readiness. There were also isolated complaints about maintenance or room layout, brief noise from neighbors or the patio, small or cool pool water, and breakfast items running low toward the end of service. Best for travelers who value self-catering suites and practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities noted include an indoor pool, fitness room, lobby bar, outdoor fire pit/patio, free EV charging, and easy parking. A few comments mention the pool being small or chilly.

Related guest reviews

10

Kathleen

Oct 18, 2023

·

Stayed 5 nights

Extremely clean and modern looking facilities. We enjoyed the indoor pool and the fitness room. The breakfast buffet had plenty of hot and cold choices. The suites were well equipped and roomy.

8

Pamela

May 25, 2024

·

Stayed 2 nights

Good location, good breakfast options, very clean (newer property), easy parking, walking trails all around the hotel for MILES, which was a plus. The only downside was on Friday night when people were outside on the patio at the front of the property, partying until 1:30 in the morning. Our room was on this side, and it was impossible to ignore the noise right below the room. The front desk said that "quiet time" only refers to the inside of the hotel. Ask for a room at the back of the property if you stay here to avoid the possibility of noisy people partying into the wee hours. Otherwise, it was a good place to stay.

8

David

Nov 19, 2023

·

Stayed 2 nights

Water in pool a little chilly and oatmeal to runny

10

Rachel

Feb 17, 2024

·

Stayed 1 night

This hotel was very clean and comfortable. Our kids loved thw pool. It was a ten minute drive to downtown Columbus. The only complaint we had was the lady at the front desk was a little rude when my husband told her there was a car alarm going off in the parking lot all night. The man who was at the front desk when we arrived made up for it. He was so kind and helpful!!

10

Christine

Nov 26, 2023

·

Stayed 4 nights

Clean, convenient location, great parking

10

Laura

Oct 9, 2023

·

Stayed 3 nights

We absolutely loved our 3-night stay here. Most importantly, the entire property was spotless. In addition, the service was friendly, the breakfast was decent, and we thought the outdoor area with the fire pit was a really nice touch. Hubby even thought the gym was nice, and as far as I can recall, he’s never been satisfied with a hotel gym before!

10

INDULIS

Aug 16, 2025

·

Stayed 1 night

Liked that you t had a bar and free electric charging for car. Very friendly staff at checkin

10

Mike

Apr 24, 2024

·

Stayed 3 nights

Very clean, updated room. Varied breakfast options daily. Outstanding service. Free EV charging. Convenient location.

10

Rebekah

Jun 15, 2025

·

Stayed 1 night

This was our first time staying in Hilliard. This hotel was great! It was very clean from the lobby, to our room, to the outside patio area. We spent some time outside around the fire pit until about 2 am. The surrounding area is very quiet. The breakfast was very yummy. Lots of options. Our room was very clean and comfortable. It had everything we needed. All and all we truly enjoyed our stay and will be back again the next time we are coming to Columbus!

6

Heidi

Sep 21, 2023

·

Stayed 1 night

Basic suite hotel, small pool, average breakfast, honesty not worth $200 a night

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many describing rooms and common areas as very clean or spotless. A few isolated issues included an odor, a missed item in a drawer, and some leaks/maintenance problems.

Related guest reviews

10

David

Jan 7, 2024

·

Stayed 2 nights

The staff understands the customer experience. Our room was spotless. Highly recommended this facility for folks in the Hilliard/Columbus area.

10

michael

Apr 21, 2024

·

Stayed 1 night

Very clean and spacious room. Would stay again 10/10.

10

Kathleen

Oct 18, 2023

·

Stayed 5 nights

Extremely clean and modern looking facilities. We enjoyed the indoor pool and the fitness room. The breakfast buffet had plenty of hot and cold choices. The suites were well equipped and roomy.

10

Robert

Nov 15, 2025

·

Stayed 1 night

clean room and very courteous staff.

8

Kathleen

May 6, 2024

·

Stayed 3 nights

Good solid option. HVAC very loud. Otherwise good clean lodging at good price.

10

Gayle

Jun 25, 2023

·

Stayed 1 night

Room was ok. A dirty paper plate was left in the kitchen drawer and room smelled like urine. I bought some Febreeze to freshen it up

10

Kelly

Jun 27, 2025

·

Stayed 1 night

I was very happy with the hotel. Very clean and the staff was friendly and helpful.

10

Ruth

Sep 8, 2025

·

Stayed 3 nights

Very clean updated hotel. Here on business for three days. Staff was very friendly and went out of the way to make sure my stay was going well. Very good options for breakfast.

6

Karen

May 9, 2023

·

Stayed 2 nights

We had a couple of issues. Our toilet was being heated by the tank. Water lines were crossed. Our AC/Heater leaked water all over the rug and soaked about 6ft of carpet, couldn’t use it. Reported it all to manager when we checked out in morning.

10

Rebekah

Jun 15, 2025

·

Stayed 1 night

This was our first time staying in Hilliard. This hotel was great! It was very clean from the lobby, to our room, to the outside patio area. We spent some time outside around the fire pit until about 2 am. The surrounding area is very quiet. The breakfast was very yummy. Lots of options. Our room was very clean and comfortable. It had everything we needed. All and all we truly enjoyed our stay and will be back again the next time we are coming to Columbus!

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and modern, with full kitchens and full-size refrigerators; many guests found beds comfortable and layouts practical. Some noted TV placement or HVAC noise, and occasional noise from neighboring rooms.

Related guest reviews

10

John

Nov 6, 2024

·

Stayed 2 nights

Pleasantly surprised about the size and modern touches of my suite at a very reasonable price.

10

Patricia

Feb 24, 2025

·

Stayed 3 nights

Love the full kitchen. Very clean. Very comfortable!

10

Mark

Oct 28, 2023

·

Stayed 4 nights

It was very clean, up-dated. The only issue is that the TV is mounted to the side of the bed, instead at the foot of the bed on wall; viewing is aggravating.

8

Kathleen

May 6, 2024

·

Stayed 3 nights

Good solid option. HVAC very loud. Otherwise good clean lodging at good price.

10

Lori

Apr 30, 2023

·

Stayed 1 night

Very comfortable beds. Slept like a baby. Thank you!

10

John

Sep 7, 2023

·

Stayed 4 nights

Excellent hotel! Roomy, clean and nicely organized!

4

Kathy

Jul 16, 2023

·

Stayed 1 night

We had a group of teen boys next door. We were woken up to loud music and noise at 6:30am Not happy about that.

10

Ashley

Apr 27, 2025

·

Stayed 1 night

The lobby had a bit of an echo, but the front desk service was excellent! 2 staff were there when i checked in, Sarah & Dustin. Sarah was so nice and friendly, Dustin was training and was also friendly, they were also very nice to my daughter. Rooms were big and super clean, and modern. Full eize fridge was great! I would definitely recommend staying here!

10

CATHRINE

Sep 13, 2025

·

Stayed 1 night

The full refrigerator

10

michael

Dec 29, 2024

·

Stayed 1 night

Excellent value. My wish is this place remains a secret. Spacious, clean & comfortable!

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and helpful, with staff assisting before and during stays and earning individual shout-outs. However, several guests reported issues with reservations or check-in, billing errors, room readiness delays, and occasionally unhelpful responses.

Related guest reviews

10

Kate

Sep 27, 2025

·

Stayed 1 night

Staff was super nice and helpful at check in. Room was clean and updated with lots of amenities. Their breakfast selection was large and delicious.

10

Stephanie

Jan 20, 2025

·

Stayed 3 nights

Great stay and great, attentive staff! I called after my stay to inquire about a lost item. Sara was so helpful and caring! She even called me back later in the day to say she was doing everything she could to find it. Now that's customer service you don't get very often these days!

10

Diann

Sep 30, 2025

·

Stayed 1 night

From the moment we arrived the staff was very friendly and helpful. I would recommend this location for its cleanliness and ease of travel .

10

Rachel

Feb 17, 2024

·

Stayed 1 night

This hotel was very clean and comfortable. Our kids loved thw pool. It was a ten minute drive to downtown Columbus. The only complaint we had was the lady at the front desk was a little rude when my husband told her there was a car alarm going off in the parking lot all night. The man who was at the front desk when we arrived made up for it. He was so kind and helpful!!

10

Hexis

Apr 9, 2025

·

Stayed 1 night

The proximity to all places I needed to be was super convenient, the ability to accept am important parcel for an important event and just the conversations prior to my stay to confirm and adjust details were qualities and actions that took the experience from exemplary to above and beyond. I'm more than appreciative and will stay again.

10

Brenda

Sep 2, 2024

·

Stayed 3 nights

5 ⭐️ will definitely stay again and will recommend to family and friends. Sarah is excellent at her job at front desk.

2

Michael

Jan 13, 2025

·

Stayed 1 night

Booked the room did not end up needing it attempted to cancel nobody could assist me with the process

2

Kimberly

Dec 27, 2023

·

Stayed 2 nights

Booked through Expedia, where they only allow you to list one person. I booked for 2 people like I always do for my team drivers. the hotel refused to let the other driver stay on the second night because his name was not on the hotel. The staff was very rude to myself as well as my driver. I ended up having to book a different hotel and contest the charges.

4

Ann

Aug 11, 2023

·

Stayed 1 night

we reserved 3 rooms for our stay for a concert. At 3:30 only one room was ready. They were still not ready at 530 when we left. We didn't get them until after midnight once we returned from the concert.

4

Luis

Mar 28, 2023

·

Stayed 3 nights

Check in staff member was unaware how to check me in correctly. I was told they needed a card for incidentals which is fine. But they asked me to sign twice at which time I told them the room had already been paid for through Expedia . The gentleman said it was fine and I would only have a hold for incidentals. When I checked the next day I had two holds including one for the cost of the stay. I check with a different staff member who informed me that I had been charged again and couldn’t say why they didn’t see the Expedia card that was already on file. He obviously knew what he had done and could’ve just fixed it. While the suit was nice my two encounters with this individual will keep me from staying again.

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Location

Location is convenient and generally quiet, with easy access to highways and proximity to shopping and restaurants. Some found it far from OSU and noted the surrounding area feels industrial and less walkable.

Related guest reviews

10

Bethany

Feb 26, 2024

·

Stayed 1 night

It was very clean and convenient… no problems at all!

8

Pamela

May 25, 2024

·

Stayed 2 nights

Good location, good breakfast options, very clean (newer property), easy parking, walking trails all around the hotel for MILES, which was a plus. The only downside was on Friday night when people were outside on the patio at the front of the property, partying until 1:30 in the morning. Our room was on this side, and it was impossible to ignore the noise right below the room. The front desk said that "quiet time" only refers to the inside of the hotel. Ask for a room at the back of the property if you stay here to avoid the possibility of noisy people partying into the wee hours. Otherwise, it was a good place to stay.

8

Janet

Sep 28, 2025

·

Stayed 2 nights

Very nice little hotel, easy to get to and rooms were great. No food is on site but a few local restaurants deliver

10

Hector

Apr 30, 2024

·

Stayed 4 nights

The hotel was excellent but very far from the OSU campus.

10

Hexis

Apr 9, 2025

·

Stayed 1 night

The proximity to all places I needed to be was super convenient, the ability to accept am important parcel for an important event and just the conversations prior to my stay to confirm and adjust details were qualities and actions that took the experience from exemplary to above and beyond. I'm more than appreciative and will stay again.

10

Mealine

Sep 3, 2023

·

Stayed 1 night

Great location

10

Gary

Jan 3, 2024

·

Stayed 3 nights

What a great staff of employees, great location, quiet

10

William

Nov 9, 2023

·

Stayed 3 nights

Greatly enjoyed our stay. Clean, quiet, and convenient.

10

Daniela

Feb 12, 2023

·

Stayed 2 nights

Wonderful stay! Very close to shopping, gas station, restaurants

10

SONIA

Aug 28, 2023

·

Stayed 7 nights

I loved the hotel, the area is not the best to be out and take a walk since it is an industrial area, but other than that, everything was very well

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked with good variety; the on-site bar is appreciated. Downsides include items running low near the end of service and occasional comments that selection felt limited.

Related guest reviews

10

Kate

Sep 27, 2025

·

Stayed 1 night

Staff was super nice and helpful at check in. Room was clean and updated with lots of amenities. Their breakfast selection was large and delicious.

10

Kathleen

Oct 18, 2023

·

Stayed 5 nights

Extremely clean and modern looking facilities. We enjoyed the indoor pool and the fitness room. The breakfast buffet had plenty of hot and cold choices. The suites were well equipped and roomy.

10

Sean

Sep 23, 2025

·

Stayed 3 nights

Super helpful staff and great breakfast and neighborhood

8

Janet

Sep 28, 2025

·

Stayed 2 nights

Very nice little hotel, easy to get to and rooms were great. No food is on site but a few local restaurants deliver

8

David

Nov 19, 2023

·

Stayed 2 nights

Water in pool a little chilly and oatmeal to runny

10

Laura

Oct 9, 2023

·

Stayed 3 nights

We absolutely loved our 3-night stay here. Most importantly, the entire property was spotless. In addition, the service was friendly, the breakfast was decent, and we thought the outdoor area with the fire pit was a really nice touch. Hubby even thought the gym was nice, and as far as I can recall, he’s never been satisfied with a hotel gym before!

10

INDULIS

Aug 16, 2025

·

Stayed 1 night

Liked that you t had a bar and free electric charging for car. Very friendly staff at checkin

10

Ruth

Sep 8, 2025

·

Stayed 3 nights

Very clean updated hotel. Here on business for three days. Staff was very friendly and went out of the way to make sure my stay was going well. Very good options for breakfast.

6

Kathy

Dec 27, 2022

·

Chose this property because it was highly rated. My experience would make it less so. Positive: Beds were pretty comfortable. Negatives: We had a leaky shower head and mentioned to staff and manager. Manager had the attitude of “What’s wrong this time” and we explained as quick as we could because he seemed annoyed. With that attitude, I didn’t also tell him about the experience at breakfast. Had a long drive the previous night and checked in around midnight, very tired so couldn’t make it to the breakfast till around 9:20. Was looking forward to the hot breakfast but no eggs were available and no turkey sausage. I asked the guy managing the food if there’d be more eggs and he said there’s no more, it’s 9:30 with a snobbish tone, like how dare I ask for food when it’s not even 9:30. I stayed at another Marriott (Springhill Suites) the night before and they served fresh food for breakfast even when it was 9:30. I was disappointed.

6

Heidi

Sep 21, 2023

·

Stayed 1 night

Basic suite hotel, small pool, average breakfast, honesty not worth $200 a night

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $144	2 $158	3 $158	4 $150	5 $150	6 $267	7
8 $150	9 $183	10 $175	11	12 $158	13 $302	14 $228
15 $180	16 $175	17 $190	18 $204	19 $175	20 $201	21 $180
22 $159	23 $172	24 $169	25 $175	26 $165	27 $346	28 $318
29 $165	30 $170

TownePlace Suites Columbus Hilliard

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 2 Queen Beds, Kitchenette

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom, Kitchenette

Studio, 2 Queen Beds (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Tub)

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed, Kitchenette

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Guest reviews of TownePlace Suites Columbus Hilliard

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Columbus Hilliard

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $160	31 $157