Shores of Panama Resort

When we first got there we had a little difficulty but the lady who i communicated with Lyn Burnette was absolutely amazing. I came from Illinois down to the beach with the kids and she made sure everything was in place for us. Our room was nice overlooking the pool and the beach. They had good food and drinks pool side and the security always made sure everyone was taken care of even more during spring break. Would come back to this resort.

Ok this place is not all bad it just need a lot of improvements with their room and equipment. The staff was very friendly and very helpful, we are very disappointed that the pool was under construction it would have been nice if they let us know ahead of time that the place was under construction since we were very excited to enjoy the beautiful pool but overall it was a very fun place and of course the beach.

Called customer service multiple times but no one responded. Dishwasher never worked , flooring was uneven and had dangerous metal clip coming out that hurt one of the kid One bathroom had water clogging issue

The room was poorly taken care of, with bugs and very dirty. The toilets had feces on them and the TV was not properly working, we it didn't work the entire time we were there. I went down and asked for assistance which never happened. The kitchen didn't have all the necessary items to cook etc. It had the bare items and was not accustom to someone staying longer than 2 days. The chairs were plastic lawn chairs in the living room. We had several others staying in the same building and their units were much nicer and had proper furniture and kitchen accessory's. I was not impressed at all and it made it worse that I tried to get some assistance and that did not happen. I was told I could check out. Terrible and Sad because the location and overall building is nice. I did note that the construction was going on but thats understandable. Nothing could be done could be done about the construction and that was fine, you couldn't hear it nor did it bother anyone.

They didn’t prepare the room. Every where was dirty. Some place has moldy. I took pictures. I called front dest before 5 pm but they answered my call.