Quinta Esencia
From
US$71
/ night
Select dates to see prices and availability
From
US$71
/ night
About this property
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Amenities
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 9:00 AM to noon for a fee.
Rooms
Treat yourself to a stay in one of the 10 guestrooms, featuring indoor private hot tubs and Smart televisions. 48-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include safes and minibars, as well as phones with free local calls.
Location
Located in Puebla (Puebla Historic Center), Quinta Esencia Hotel Boutique is within a 10-minute walk of Puebla Cathedral and Santo Domingo Church. This hotel is 0.5 mi (0.8 km) from Guardian Angel and 2.4 mi (3.8 km) from Basilica of the Immaculate Conception.
What's nearby
Amparo Museum(0.1 Miles)
Palafoxiana Library(0.2 Miles)
Zócalo de Puebla(0.2 Miles)
Los Sapos Bazaar(0.3 Miles)
Puebla Cathedral(0.3 Miles)
Callejon del Sapo(0.3 Miles)
Iglesia de la Compañía(0.4 Miles)
Poblano de Arte Virreinal Museum(0.4 Miles)
Santa Monica Convent and Museum of Religious Art(0.4 Miles)
Mexican Revolution Museum(0.5 Miles)
Candy Street(0.5 Miles)
Ovando Bridge(0.5 Miles)
Santo Domingo Church(0.5 Miles)
El Parian Market(0.5 Miles)
Guardian Angel(0.5 Miles)
The preferred airport for Quinta Esencia Hotel Boutique is Puebla Intl. Airport (PBC)(22.6 Miles)
Parking
Non-smoking rooms
Valet parking
Tour desk
Housekeeping
Safe-deposit box
Location
Avenida 9 Oriente 16, Colonia Centro, Puebla, Puebla, Mexico
Amparo Museum (0.1 Miles)
Palafoxiana Library (0.2 Miles)
Zócalo de Puebla (0.2 Miles)
Los Sapos Bazaar (0.3 Miles)
Puebla Cathedral (0.3 Miles)
Callejon del Sapo (0.3 Miles)
Room options
12
Elegance Suite, 1 King Bed, Hot Tub
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
15
Balcony Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
10
Standard Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and ShowerIndoor Private Spa TubPrivate Spa Tub
11
Double Loft
Room details
1 Extra-Large Double Bed
, 1 Large Double Bed
and 1 Sofa Bed
Sleeps 5
Air ConditioningWi-Fi (Free)Separate Living RoomIndoor Private Spa TubPrivate Spa Tub
7
Imperial Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
646 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomIndoor Private Spa TubPrivate Spa Tub
10
Loft Room
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Separate Living RoomIndoor Private Spa TubPrivate Spa Tub
Guest reviews of Quinta Esencia
8.7
Fabulous
Based on 547 verified reviews
Who stays here?
Couple
54%
Family
22%
Group
22%
What guests think
AI-generated summary based on recent guest reviews
At Quinta Esencia Hotel Boutique, travelers highlight a central, characterful property with attractive rooms and very friendly staff, but many also warn about loud late‑night noise from the onsite bar/restaurant and neighboring venues that can disrupt sleep.
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What guests think
At Quinta Esencia Hotel Boutique, travelers highlight a central, characterful property with attractive rooms and very friendly staff, but many also warn about loud late‑night noise from the onsite bar/restaurant and neighboring venues that can disrupt sleep.
Feedback on cleanliness and maintenance is mixed, with recurring mentions of dirty bathrooms, worn towels or sheets, drainage smells, faulty or weak air conditioning, and occasional lack of hot water. Facilities feel uneven: in-room tubs are popular but the rooftop jacuzzi is frequently unavailable, there is no elevator, and parking is off-site with an extra fee. The location is walkable to Puebla’s historic sights, and many guests appreciate the décor and comfortable beds. Overall, it suits travelers who prioritize style and location over quiet or flawless upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feel uneven: guests like the in-room tubs and rooftop terrace, but the rooftop jacuzzi is often unavailable, there is no elevator, and parking is off-site with an extra fee.
Related guest reviews
6
Hisako
11 Feb 2024
·
窓のない部屋でした。 ネトフリもアマプラもうつりませんでした。 ルーフトップジャグジーを楽しみに水着も持参しましたがしばらく利用していないようで雨水が溜まっており汚くて入れたものではありません。部屋のバスタブはお湯が溜まる間にお湯が冷めてしまうのでこちらも入れず。(二月に訪問) 安価なホテルではないので期待してしまった分いろいろ残念でした。
窓のない部屋でした。 ネトフリもアマプラもうつりませんでした。 ルーフトップジャグジーを楽しみに水着も持参しましたがしばらく利用していないようで雨水が溜まっており汚くて入れたものではありません。部屋のバスタブはお湯が溜まる間にお湯が冷めてしまうのでこちらも入れず。(二月に訪問) 安価なホテルではないので期待してしまった分いろいろ残念でした。
2
Erick Ruben
30 Mar 2025
·
Stayed 1 night
No te avisan que la tina de hidromasaje que está en la terraza, no está en funcionamiento, ofrecen como amenidades batas de baño pero no las colocan, en la parte de abajo tienen una mezcaleria y no te avisan que hacen fiestas hasta las 2 o 3 am y el rudo de la música impide descansar
No te avisan que la tina de hidromasaje que está en la terraza, no está en funcionamiento, ofrecen como amenidades batas de baño pero no las colocan, en la parte de abajo tienen una mezcaleria y no te avisan que hacen fiestas hasta las 2 o 3 am y el rudo de la música impide descansar
6
José Eduardo
11 Oct 2025
·
Stayed 2 nights
Es un lugar bonito pero a detalle tiene algunas faltas importantes. De la tina salina un hilito de agua caliente y tardaba mucho en llenarse. No limpiaron la habitación y hasta después supe que tienes que solicitarlo. La tina de hidromasaje al aire libre sólo es un gancho porque no está disponible. Su publicidad es sutilmente engañosa.
Es un lugar bonito pero a detalle tiene algunas faltas importantes. De la tina salina un hilito de agua caliente y tardaba mucho en llenarse. No limpiaron la habitación y hasta después supe que tienes que solicitarlo. La tina de hidromasaje al aire libre sólo es un gancho porque no está disponible. Su publicidad es sutilmente engañosa.
10
David
1 Aug 2025
·
Stayed 1 night
The hotel is an older property but it’s been maintained and is absolutely beautiful!! The decor is unique and great for pictures. The rooftop is nice but a bit cramped but again great for pics. Its centrallly located and I’d stay there again for a night or two but not longer.
The hotel is an older property but it’s been maintained and is absolutely beautiful!! The decor is unique and great for pictures. The rooftop is nice but a bit cramped but again great for pics. Its centrallly located and I’d stay there again for a night or two but not longer.
10
Michel
6 Oct 2024
·
Stayed 2 nights
Mariana y Marco y Raymundo were EXCELLENT. The owners should be very proud of them - and likely should give them a raise. They are a golden team. There was no Jacuzzi and overall the property has seen better days. The location is hard to beat. And the restaurant that’s downstairs in the courtyard is quite good.
Mariana y Marco y Raymundo were EXCELLENT. The owners should be very proud of them - and likely should give them a raise. They are a golden team. There was no Jacuzzi and overall the property has seen better days. The location is hard to beat. And the restaurant that’s downstairs in the courtyard is quite good.
10
Roberto
7 Dec 2024
·
Stayed 1 night
Muy cómodo y además registro sencillo, servicio de café y pan sin costo por la mañana, el restaurante de abajo muy rico. La habitación muy cómoda y apta para dormir largo y tendido, la habitación tiene una tina de hidromasaje muy conveniente y puedes reservar el uso del jacuzzi del roof.
Muy cómodo y además registro sencillo, servicio de café y pan sin costo por la mañana, el restaurante de abajo muy rico. La habitación muy cómoda y apta para dormir largo y tendido, la habitación tiene una tina de hidromasaje muy conveniente y puedes reservar el uso del jacuzzi del roof.
2
Andrea
18 Nov 2025
·
Stayed 1 night
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
8
Ricardo
22 Jan 2025
·
Stayed 1 night
Lo que más me gustó fue la amabilidad del personal. Algo a mejorar es que no hay estacionamiento en el lugar y la tina de baño es pequeña (suit imperial). En general todo estuvo bien. Si lo recomendaría y si volvería.
Lo que más me gustó fue la amabilidad del personal. Algo a mejorar es que no hay estacionamiento en el lugar y la tina de baño es pequeña (suit imperial). En general todo estuvo bien. Si lo recomendaría y si volvería.
10
Lorena
18 Sept 2023
·
Stayed 1 night
Aspectos a considerar: el estacionamiento tiene costo de 150 pesos extra, el servicio de alimentos a la habitación tiene un costo extra, avisar 30min antes de salir para que tengan el auto listo.
Aspectos a considerar: el estacionamiento tiene costo de 150 pesos extra, el servicio de alimentos a la habitación tiene un costo extra, avisar 30min antes de salir para que tengan el auto listo.
4
María Guadalupe
18 Dec 2025
·
Stayed 1 night
El servicio de jacuzzi no funcionaba, no tenía papel de baño mi habitación, esperé mucho tiempo tanto en recepción como para la entrega de mi auto.
El servicio de jacuzzi no funcionaba, no tenía papel de baño mi habitación, esperé mucho tiempo tanto en recepción como para la entrega de mi auto.
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AI-generated summary based on recent guest reviews
Cleanliness
Reports vary: several guests found rooms or bathrooms dirty, with hair, stains, odors, and worn towels or sheets, while others said their spaces were clean.
Related guest reviews
8
Benito Augusto
9 Nov 2025
·
Stayed 2 nights
El aspecto de la habitación es muy agradable, sin embargo tienen un detalle con la limpieza del piso en cuarto y baño, tiende a manchar de negro el calzado o lo calcetas...
El aspecto de la habitación es muy agradable, sin embargo tienen un detalle con la limpieza del piso en cuarto y baño, tiende a manchar de negro el calzado o lo calcetas...
2
Adolfo
5 Sept 2025
·
Stayed 3 nights
Es un lugar asqueroso! Las habitaciones muy sucias, sabanas sucias, muebles viejos, sucios y descuidados con goteras de agua que hacen charcos en la habitación, NO HAY AGUA CALIENTE!!! Baño asqueroso, toda el agua se sale del área de regadera, toallas viejas! Las habitaciones y el lugar en general apesta a grasa quemada de cocina DIA Y NOCHE! No se dejen engañar por las fotografías de la publicidad!!!!!!! El peor error haber reservado ahi, no regreso, no lo recomiendo. Los comentarios de excelencia dudo que sean reales!! Insisto no se dejen engañar!!!
Es un lugar asqueroso! Las habitaciones muy sucias, sabanas sucias, muebles viejos, sucios y descuidados con goteras de agua que hacen charcos en la habitación, NO HAY AGUA CALIENTE!!! Baño asqueroso, toda el agua se sale del área de regadera, toallas viejas! Las habitaciones y el lugar en general apesta a grasa quemada de cocina DIA Y NOCHE! No se dejen engañar por las fotografías de la publicidad!!!!!!! El peor error haber reservado ahi, no regreso, no lo recomiendo. Los comentarios de excelencia dudo que sean reales!! Insisto no se dejen engañar!!!
6
Sarah
13 Dec 2022
·
Stayed 4 nights
Pros: The rooftop has amazing views and the hotel is centrally located to a number of great museums and historical cites. Cons: Rooms definitely need to be cleaner and perhaps updated - I didn\'t even use the tub in my room because it was filthy. The sheets and towels were also very worn. There was also very little room service (two nights the restaurant said they were too busy to accommodate room service), which is an amenity I expect to have at a "4 star" hotel. Overall, I think this hotel is more on par with a 2 or 3 star rating, not a 4 star "luxury" experience.
Pros: The rooftop has amazing views and the hotel is centrally located to a number of great museums and historical cites. Cons: Rooms definitely need to be cleaner and perhaps updated - I didn\'t even use the tub in my room because it was filthy. The sheets and towels were also very worn. There was also very little room service (two nights the restaurant said they were too busy to accommodate room service), which is an amenity I expect to have at a "4 star" hotel. Overall, I think this hotel is more on par with a 2 or 3 star rating, not a 4 star "luxury" experience.
6
Emily
17 Nov 2025
·
Stayed 1 night
The room was beautiful that's about it. Everything else was not great. Starting for the fact we didnt have handsoap in the bathroom. Outside the shower it was a towel being used as a mat. They told us to enjoy ourselves in the hot tub which we fill out and of course it didnt work... so it felt like a waste of water and time. I also have to say the bathroom was gross the toilet bowl was nasty around not like someone poop once. Like it was never cleaned up so maybe it was good we couldnt use the tub.
The room was beautiful that's about it. Everything else was not great. Starting for the fact we didnt have handsoap in the bathroom. Outside the shower it was a towel being used as a mat. They told us to enjoy ourselves in the hot tub which we fill out and of course it didnt work... so it felt like a waste of water and time. I also have to say the bathroom was gross the toilet bowl was nasty around not like someone poop once. Like it was never cleaned up so maybe it was good we couldnt use the tub.
4
Oscar
16 Aug 2025
·
Stayed 1 night
La habitación estaba muy sucia, mucho ruido que venía del restaurante, olor a grasa y comida de la cocina del restaurante.
La habitación estaba muy sucia, mucho ruido que venía del restaurante, olor a grasa y comida de la cocina del restaurante.
6
Maria Louisa
24 Jul 2025
·
Stayed 2 nights
The rooms are very dark. The room had very little light. There was a drainage smell in the bathroom. There was no plug for sink that had a big opening where things could drop into or come out of. There was a drain in the bedroom next to the bed. We covered it with a magazine to ensure no insects came out of the drain. The towels were old and rough.
The rooms are very dark. The room had very little light. There was a drainage smell in the bathroom. There was no plug for sink that had a big opening where things could drop into or come out of. There was a drain in the bedroom next to the bed. We covered it with a magazine to ensure no insects came out of the drain. The towels were old and rough.
2
Andrea
18 Nov 2025
·
Stayed 1 night
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
4
Elizabeth
28 Aug 2023
·
Stayed 1 night
Para ingresar al hotel debes pasar por el interior un restaurante, la habitación que nos toco NO tenía ventana, el agua de la regadera solo salió tibia nunca hubo agua caliente, una de las toallas de baño vieja y perjudicada, el baño olía a pintura de aceite, dos fundas de almohadas sucias, hotel ruidoso.
Para ingresar al hotel debes pasar por el interior un restaurante, la habitación que nos toco NO tenía ventana, el agua de la regadera solo salió tibia nunca hubo agua caliente, una de las toallas de baño vieja y perjudicada, el baño olía a pintura de aceite, dos fundas de almohadas sucias, hotel ruidoso.
2
CLAUDIA
5 Jan 2026
·
Stayed 2 nights
¡Terrible experiencia! La habitación estaba muy sucia, hay una tina de baño a lado de la cama que evidentemente no había sido limpiada, la cama muy dura, el ambiente lúgubre, las habitaciones están alrededor de un patio interior que es un restaurante, por lo que hay ruido todo el tiempo, hay un sonido de motor o bomba que no deja descansar y además por la mañana cuando entré a la regadera tronó algo en la regadera y el agua empezó a salir hacia el techo, haciendo que toda el agua se empezara a salir hacia el resto del cuarto de baño y escurrir hacia la habitación. Cuando mi marrido fue a pedir ayuda no había personal en recepción que le atendiera, solo encontró un señor de mantenimiento que afortunadamente nos ayudó, quién después de arreglar la regadera tomó una toalla de piso para tratar de recoger el agua y sin darse cuenta evidenció lo sucio que se encontraba el baño, ya que la toalla quedó gris de mugre. Por supuesto que tomamos nuestras cosas y fuimos a hablar con el personal de recepción, le pedimos que nos cambiaran de habitación, quienes nos dijeron que como todas las habitaciones del ese mismo nivel estaban ocupadas, que después de hablar con gerencia, solo nos podrían cambiar a una superior si pagabamos la direfencia. Con lo que no estuvimos de acuerdo. Nos fuimos inmediatamente de ahí, pese a que aún nos quedaba una noche más en ese horrible lugar. ¡NO LO RECOMENDARÍA NI A MI PEOR ENEMIGO!
¡Terrible experiencia! La habitación estaba muy sucia, hay una tina de baño a lado de la cama que evidentemente no había sido limpiada, la cama muy dura, el ambiente lúgubre, las habitaciones están alrededor de un patio interior que es un restaurante, por lo que hay ruido todo el tiempo, hay un sonido de motor o bomba que no deja descansar y además por la mañana cuando entré a la regadera tronó algo en la regadera y el agua empezó a salir hacia el techo, haciendo que toda el agua se empezara a salir hacia el resto del cuarto de baño y escurrir hacia la habitación. Cuando mi marrido fue a pedir ayuda no había personal en recepción que le atendiera, solo encontró un señor de mantenimiento que afortunadamente nos ayudó, quién después de arreglar la regadera tomó una toalla de piso para tratar de recoger el agua y sin darse cuenta evidenció lo sucio que se encontraba el baño, ya que la toalla quedó gris de mugre. Por supuesto que tomamos nuestras cosas y fuimos a hablar con el personal de recepción, le pedimos que nos cambiaran de habitación, quienes nos dijeron que como todas las habitaciones del ese mismo nivel estaban ocupadas, que después de hablar con gerencia, solo nos podrían cambiar a una superior si pagabamos la direfencia. Con lo que no estuvimos de acuerdo. Nos fuimos inmediatamente de ahí, pese a que aún nos quedaba una noche más en ese horrible lugar. ¡NO LO RECOMENDARÍA NI A MI PEOR ENEMIGO!
4
Lilian
29 Oct 2025
·
Stayed 2 nights
The hotel feels very dated and the rooms were not clean. The pictures are NOT an accurate depiction of what you'll get. There was hair on the ground and water stains in the bathtub/sink. Overall not clean. The hotel is on top of a bar so you'll hear music until very late at night - bass blaring. The only pro was the staff. They were super kind and accommodating hence 2/5 stars. Nonetheless, I would not come back.
The hotel feels very dated and the rooms were not clean. The pictures are NOT an accurate depiction of what you'll get. There was hair on the ground and water stains in the bathtub/sink. Overall not clean. The hotel is on top of a bar so you'll hear music until very late at night - bass blaring. The only pro was the staff. They were super kind and accommodating hence 2/5 stars. Nonetheless, I would not come back.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are stylish and some are spacious with comfortable beds and tubs, but several lack windows and feel very dark, Wi‑Fi can be weak, AC performance varies, and nightlife noise from the bar/restaurant or nearby venues is common.
Related guest reviews
8
Sergio
19 Aug 2025
·
Stayed 2 nights
La liz del cuarto es muy baja deberian de tener una mejor iluminacion en el cuarto y el baño
La liz del cuarto es muy baja deberian de tener una mejor iluminacion en el cuarto y el baño
8
ELIZABETH
1 Dec 2025
·
Stayed 3 nights
Esta muy bonito el hotel pero si eres una persona que le cuesta dormir . no lo recomiendo ya que en la parte inferiro hay un restauante, y dos pisos arriba unos bares. agradables y con una vista increible por cierto. el personal super amable y atento.
Esta muy bonito el hotel pero si eres una persona que le cuesta dormir . no lo recomiendo ya que en la parte inferiro hay un restauante, y dos pisos arriba unos bares. agradables y con una vista increible por cierto. el personal super amable y atento.
6
juan
26 Dec 2024
·
Stayed 1 night
El hospedaje estuvo bien, el hotel tiene muy buena ubicación. La cama está muy cómoda y la habitación cuenta con lo necesario, pero no tiene ventilación la habitación. Solamente un aire acondicionado que no funciona. Eso fue lo único que afecto nuestra estancia y descanso. El personal muy amable.
El hospedaje estuvo bien, el hotel tiene muy buena ubicación. La cama está muy cómoda y la habitación cuenta con lo necesario, pero no tiene ventilación la habitación. Solamente un aire acondicionado que no funciona. Eso fue lo único que afecto nuestra estancia y descanso. El personal muy amable.
10
Momcilo
11 Feb 2025
·
Stayed 3 nights
La habitación era muy bonita. El personal es muy agradable y amigable. Mi única queja es Internet, que no funcionó bien.
La habitación era muy bonita. El personal es muy agradable y amigable. Mi única queja es Internet, que no funcionó bien.
8
Patty
19 Nov 2024
·
Stayed 2 nights
Le falta mantenimiento, pintura a las paredes, había polvo, solo había una llave de la habitación, había que dejarla y pedirla al llegar cada vez, en las habitaciones si hay WiFi, pero es tan poca la señal que no se conecta a nada, solo una barrita. Excelente la atención del personal, siempre muy pendientes de todo, la cama MUY cómoda, muy cerca del Zócalo, la habitación silenciosa.
Le falta mantenimiento, pintura a las paredes, había polvo, solo había una llave de la habitación, había que dejarla y pedirla al llegar cada vez, en las habitaciones si hay WiFi, pero es tan poca la señal que no se conecta a nada, solo una barrita. Excelente la atención del personal, siempre muy pendientes de todo, la cama MUY cómoda, muy cerca del Zócalo, la habitación silenciosa.
8
Daniela
27 Jul 2025
·
Stayed 1 night
Personal muy servicial y amable, muy bien ubicación. La decoración de los cuartos es inusual y la habitación no tiene ventanas jajaja pero cama muy cómoda y bar/restaurante en el mismo lugar
Personal muy servicial y amable, muy bien ubicación. La decoración de los cuartos es inusual y la habitación no tiene ventanas jajaja pero cama muy cómoda y bar/restaurante en el mismo lugar
6
Naomi
21 Mar 2023
·
Stayed 1 night
Great location in the centre of town and the room is nicely decorated and quiet. There are no windows in the standard suite which made the room very dark. Most disappointingly, there was no hot water all afternoon and evening despite reception telling us to simply run the water - it actually got colder the longer we ran it. We ended up moving hotels for the next night so we could shower.
Great location in the centre of town and the room is nicely decorated and quiet. There are no windows in the standard suite which made the room very dark. Most disappointingly, there was no hot water all afternoon and evening despite reception telling us to simply run the water - it actually got colder the longer we ran it. We ended up moving hotels for the next night so we could shower.
6
ROBERTO
3 Mar 2024
·
Stayed 1 night
Mucho ruido por la fase de mantenimiento en azotea... Aire acondicionado no enfría y le falta mantenimiento ya que comienza a gotear. Hace falta iluminación en las habitaciones.
Mucho ruido por la fase de mantenimiento en azotea... Aire acondicionado no enfría y le falta mantenimiento ya que comienza a gotear. Hace falta iluminación en las habitaciones.
6
Nancy
21 Feb 2024
·
Stayed 2 nights
Staff was excellent and very accommodating. The lighting in the room extremely too dark. We had a window but it was fully covered by a dense tree. Zero visibility outside. The bathroom is oddly located 2 feet from the side of the bed so the others in the lofted queen bed felt it was not accessible to them. The room sleeps 5 but they only have one actual key for us.
Staff was excellent and very accommodating. The lighting in the room extremely too dark. We had a window but it was fully covered by a dense tree. Zero visibility outside. The bathroom is oddly located 2 feet from the side of the bed so the others in the lofted queen bed felt it was not accessible to them. The room sleeps 5 but they only have one actual key for us.
2
Ruth
11 Aug 2025
·
Stayed 3 nights
Arriba del hotel hay un bar y la musica , voces, arrastre de sillas se escucha como si fuera la fiesta en el mismisimo cuarto… es imposible dormir… las instalaciones muy viejas y con olor a caño el baño, el aire acomdicionado tiraba agua.
Arriba del hotel hay un bar y la musica , voces, arrastre de sillas se escucha como si fuera la fiesta en el mismisimo cuarto… es imposible dormir… las instalaciones muy viejas y con olor a caño el baño, el aire acomdicionado tiraba agua.
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AI-generated summary based on recent guest reviews
Service
Frequently praised as friendly, attentive, and helpful, with staff assisting with luggage and special requests; a few guests reported check-in issues or unhelpful interactions.
Related guest reviews
10
Marcos
24 Nov 2025
·
Stayed 1 night
Excelente atención del personal
Excelente atención del personal
10
Michel
6 Oct 2024
·
Stayed 2 nights
Mariana y Marco y Raymundo were EXCELLENT. The owners should be very proud of them - and likely should give them a raise. They are a golden team. There was no Jacuzzi and overall the property has seen better days. The location is hard to beat. And the restaurant that’s downstairs in the courtyard is quite good.
Mariana y Marco y Raymundo were EXCELLENT. The owners should be very proud of them - and likely should give them a raise. They are a golden team. There was no Jacuzzi and overall the property has seen better days. The location is hard to beat. And the restaurant that’s downstairs in the courtyard is quite good.
4
Oscar
30 Oct 2025
·
Stayed 2 nights
The hotel was mediocre looks nice on line but it needs alot of detailing. They have a restaurant on the first floor is is very loud. On our last night they had a huge party and the noise was crazy till 1:30am something unacceptable. I call the front desk they just told me it was almost over. I will never stay there again .. very unprofessional.. and the worst part is they never apologized the next morning. the rooms need to be updated. They didn't even bother to help us with our luggage since the rooms are upstairs. Over all a poor time there ..
The hotel was mediocre looks nice on line but it needs alot of detailing. They have a restaurant on the first floor is is very loud. On our last night they had a huge party and the noise was crazy till 1:30am something unacceptable. I call the front desk they just told me it was almost over. I will never stay there again .. very unprofessional.. and the worst part is they never apologized the next morning. the rooms need to be updated. They didn't even bother to help us with our luggage since the rooms are upstairs. Over all a poor time there ..
10
Karla
2 Oct 2025
·
Stayed 1 night
El hotel es muy lindo y cómodo. Pero el servicio fue buenísimo, muchas gracias a Israel por todas sus atenciones.
El hotel es muy lindo y cómodo. Pero el servicio fue buenísimo, muchas gracias a Israel por todas sus atenciones.
10
Isabel
8 Dec 2024
·
Stayed 2 nights
Sin duda alguna, la amabilidad de todo el personal ( la persona que hace la limpieza, la persona de recepción, personal del restaurante, la persona del valet parking ), es lo que más puedo remarcar en este viaje. Las instalaciones del hotel muy bien, y la cercanía al centro de Puebla en menos de 5 minutos caminando fue de gran ayuda.
Sin duda alguna, la amabilidad de todo el personal ( la persona que hace la limpieza, la persona de recepción, personal del restaurante, la persona del valet parking ), es lo que más puedo remarcar en este viaje. Las instalaciones del hotel muy bien, y la cercanía al centro de Puebla en menos de 5 minutos caminando fue de gran ayuda.
2
Andrea
18 Nov 2025
·
Stayed 1 night
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
10
Stefan
24 Mar 2025
·
Stayed 1 night
Muy buen hotel. Muy buena ubicación, el personal muy amable y atento. El cuarto en si es muy bonito, limpio y espacioso. Los recomiendo ampliamente y volveré a usar sus servicios.
Muy buen hotel. Muy buena ubicación, el personal muy amable y atento. El cuarto en si es muy bonito, limpio y espacioso. Los recomiendo ampliamente y volveré a usar sus servicios.
10
Fernando Rafael
3 Dec 2025
·
Stayed 1 night
Atención excepcional de frontdesk muy recomendable
Atención excepcional de frontdesk muy recomendable
10
Beatriz
17 Oct 2025
·
Stayed 4 nights
El personal de Quinta Esencia es el mejor que me ha atendido en todos mis viajes, son sumamente serviciales, nos apoyaron desde que llegamos, nos ayudaron a subir las maletas hasta nuestro cuarto, asi como tambien cada ocasion que solicitamos cafe, te, aguas embotelladas, incluso ayudaron a mi mama a subir las escaleras. Realmente nos facilitaron la estancia en todo sentido. La habitacion era enorme, con una tina circular divina, y todo el cuarto esta hermosamente decorado, y las camas muy confortables, nos encanto y esperamos regresar pronto.
El personal de Quinta Esencia es el mejor que me ha atendido en todos mis viajes, son sumamente serviciales, nos apoyaron desde que llegamos, nos ayudaron a subir las maletas hasta nuestro cuarto, asi como tambien cada ocasion que solicitamos cafe, te, aguas embotelladas, incluso ayudaron a mi mama a subir las escaleras. Realmente nos facilitaron la estancia en todo sentido. La habitacion era enorme, con una tina circular divina, y todo el cuarto esta hermosamente decorado, y las camas muy confortables, nos encanto y esperamos regresar pronto.
8
Masako
3 Aug 2023
·
Stayed 2 nights
Really liked the area and facility. We stayed on two occasions. Our only criticism was that both times we checked in, the person at the desk was surly to the point of being rude.
Really liked the area and facility. We stayed on two occasions. Our only criticism was that both times we checked in, the person at the desk was surly to the point of being rude.
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AI-generated summary based on recent guest reviews
Location
Central and walkable to Puebla’s historic center, museums, and dining; the setting above/next to bars and a busy restaurant brings lively surroundings.
Related guest reviews
8
Rolando
8 Jan 2023
·
Stayed 19,363 nights
Muy bien ubicada en el corazón del centro de la ciudad con fácil acceso a varios restaurantes y bares locales.
Muy bien ubicada en el corazón del centro de la ciudad con fácil acceso a varios restaurantes y bares locales.
8
Miroslava
21 Jun 2024
·
Stayed 1 night
Salvo por la música nocturna que se puede suavizar con la TV, excelente lugar, con muy buen espacio, cómodo y con una tina con hidromasaje. El personal de primera y el restaurante augurio es la cereza del pastel, simplemente delicioso. Además está a una sola cuadra del Museo Amparo
Salvo por la música nocturna que se puede suavizar con la TV, excelente lugar, con muy buen espacio, cómodo y con una tina con hidromasaje. El personal de primera y el restaurante augurio es la cereza del pastel, simplemente delicioso. Además está a una sola cuadra del Museo Amparo
10
David
1 Aug 2025
·
Stayed 1 night
The hotel is an older property but it’s been maintained and is absolutely beautiful!! The decor is unique and great for pictures. The rooftop is nice but a bit cramped but again great for pics. Its centrallly located and I’d stay there again for a night or two but not longer.
The hotel is an older property but it’s been maintained and is absolutely beautiful!! The decor is unique and great for pictures. The rooftop is nice but a bit cramped but again great for pics. Its centrallly located and I’d stay there again for a night or two but not longer.
8
Pedro De
1 Aug 2023
·
Stayed 1 night
Nice property, great location!
Nice property, great location!
8
Romero
9 May 2025
·
Stayed 2 nights
Un lugar tranquilo, muy cerca del centro
Un lugar tranquilo, muy cerca del centro
8
Laura
9 Apr 2023
·
Room was very nice, location was excellent for walking. Very courteous and helpful staff. Be aware that there are lots of steep stairs to climb to get to some rooms. Some coffee you have to pay for. Some rooms may not have windows. Plenty of food options not far away but restaurant in hotel and bar next door available. Very minimalist but in terms of location can't beat it. We had a very nice time.
Room was very nice, location was excellent for walking. Very courteous and helpful staff. Be aware that there are lots of steep stairs to climb to get to some rooms. Some coffee you have to pay for. Some rooms may not have windows. Plenty of food options not far away but restaurant in hotel and bar next door available. Very minimalist but in terms of location can't beat it. We had a very nice time.
8
Kathleen
6 Apr 2024
·
Stayed 5 nights
Terrific location for Zocalo, Museo Amparo, Catedral. The hotel occupies the second and third floors, with a pretty nice restaurant in the entrance courtyard on ground level. Beds are comfortable, most rooms include a soaking tub. For me, negatives were no elevator (getting to the third floor involves a lot of steps), the bedrooms rooms did not have much natural light, and the noise from adjoining bar on weekends was very loud. Staff was very helpful. I stayed four nights, then moved to Luma B&B about a mile away, which I highly recommend for accommodations and its fine dining breakfast.
Terrific location for Zocalo, Museo Amparo, Catedral. The hotel occupies the second and third floors, with a pretty nice restaurant in the entrance courtyard on ground level. Beds are comfortable, most rooms include a soaking tub. For me, negatives were no elevator (getting to the third floor involves a lot of steps), the bedrooms rooms did not have much natural light, and the noise from adjoining bar on weekends was very loud. Staff was very helpful. I stayed four nights, then moved to Luma B&B about a mile away, which I highly recommend for accommodations and its fine dining breakfast.
10
Jovanny
18 Mar 2025
·
Stayed 1 night
Very nice and clean. The staff downstairs is welcoming, as well as the check-in desk up the stairs. I consider the area as a feature of this residence as you can enjoy a nice walk full of views in the historical center of Puebla City.
Very nice and clean. The staff downstairs is welcoming, as well as the check-in desk up the stairs. I consider the area as a feature of this residence as you can enjoy a nice walk full of views in the historical center of Puebla City.
8
Maria
13 Aug 2024
·
Stayed 8 nights
I really enjoyed Quinta Esencia. It was walkable to Zocalo and all points of interest even a fantastic restaurant on premises. The only pitfall was a very loud and popular bar directly below the hotel…music goes from about 8pm-1:30am Thursday-Saturday. This hotel is not handicap accesible, it’s an older Casona gorgeous by the way. Other than that, was a nice stay.
I really enjoyed Quinta Esencia. It was walkable to Zocalo and all points of interest even a fantastic restaurant on premises. The only pitfall was a very loud and popular bar directly below the hotel…music goes from about 8pm-1:30am Thursday-Saturday. This hotel is not handicap accesible, it’s an older Casona gorgeous by the way. Other than that, was a nice stay.
10
Jonathan
30 Oct 2025
·
Stayed 1 night
Hermosa propiedad, buen lugar para descansar y pasar unas noches de relajación, centrica
Hermosa propiedad, buen lugar para descansar y pasar unas noches de relajación, centrica
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AI-generated summary based on recent guest reviews
Dining
The downstairs restaurant is widely praised for tasty food, and some enjoyed simple morning coffee/breakfast; room service can be limited at busy times and kitchen smells or noise can reach some rooms.
Related guest reviews
2
Marco
22 Jun 2025
·
Stayed 1 night
Mal, no lo recomiendo nada, en la noche hay ruido de 2 bares hasta las 2 am, después las personas borrachas hacen ruido y al limpiar los bares también hay ruido. Al siguiente día a las 7 am, el restaurante del primer piso cocina chiles y todo el hotel huele a chile por lo que toses y no es agradable
Mal, no lo recomiendo nada, en la noche hay ruido de 2 bares hasta las 2 am, después las personas borrachas hacen ruido y al limpiar los bares también hay ruido. Al siguiente día a las 7 am, el restaurante del primer piso cocina chiles y todo el hotel huele a chile por lo que toses y no es agradable
6
Sarah
13 Dec 2022
·
Stayed 4 nights
Pros: The rooftop has amazing views and the hotel is centrally located to a number of great museums and historical cites. Cons: Rooms definitely need to be cleaner and perhaps updated - I didn\'t even use the tub in my room because it was filthy. The sheets and towels were also very worn. There was also very little room service (two nights the restaurant said they were too busy to accommodate room service), which is an amenity I expect to have at a "4 star" hotel. Overall, I think this hotel is more on par with a 2 or 3 star rating, not a 4 star "luxury" experience.
Pros: The rooftop has amazing views and the hotel is centrally located to a number of great museums and historical cites. Cons: Rooms definitely need to be cleaner and perhaps updated - I didn\'t even use the tub in my room because it was filthy. The sheets and towels were also very worn. There was also very little room service (two nights the restaurant said they were too busy to accommodate room service), which is an amenity I expect to have at a "4 star" hotel. Overall, I think this hotel is more on par with a 2 or 3 star rating, not a 4 star "luxury" experience.
10
Carlos
1 Dec 2022
·
For the price, this place was awesome! the room was spacious and the breakfast that was brought to our room every morning was really good. I highly recommend this place and the staff were superb. will stay there again if i go back.
For the price, this place was awesome! the room was spacious and the breakfast that was brought to our room every morning was really good. I highly recommend this place and the staff were superb. will stay there again if i go back.
8
Guadalupe Emma
8 Sept 2025
·
Stayed 5 nights
Estuvimos agusto y las personas que atienden son muy amables y serviciales sólo tomen en cuenta que es una casa antigua restaurada si sabes apreciar eso estarán muy bien. El restaurante en planta baja es muy recomendable.
Estuvimos agusto y las personas que atienden son muy amables y serviciales sólo tomen en cuenta que es una casa antigua restaurada si sabes apreciar eso estarán muy bien. El restaurante en planta baja es muy recomendable.
8
Concepcion
3 Dec 2024
·
Stayed 2 nights
I like the bathtub and the restaurant
I like the bathtub and the restaurant
10
Miriam
19 Jul 2025
·
Stayed 1 night
We loved this property! Really I can't recommend this hotel more highly. While it was a little tricky to locate, it is worth the search. The staff, especially Israel were very kind, helpful and attentive. Each room has distinct artwork and personalized touches. Though the crystal chandeliers and bathtubs made my stay feel extra luxurious. The naughty cherib motif ran throughout the hotel and the views of the volcano from the roof were spectacular. We also enjoyed the roof top bar and deck. Finally, if you have the chance please frequent the restraunt downstairs for an unforgettablely scrumptious delight. Their soups really stood out made with seasonal ingredients and unforgettably delicious. We had such a pleasant stay we tacked on an extra two nights.
We loved this property! Really I can't recommend this hotel more highly. While it was a little tricky to locate, it is worth the search. The staff, especially Israel were very kind, helpful and attentive. Each room has distinct artwork and personalized touches. Though the crystal chandeliers and bathtubs made my stay feel extra luxurious. The naughty cherib motif ran throughout the hotel and the views of the volcano from the roof were spectacular. We also enjoyed the roof top bar and deck. Finally, if you have the chance please frequent the restraunt downstairs for an unforgettablely scrumptious delight. Their soups really stood out made with seasonal ingredients and unforgettably delicious. We had such a pleasant stay we tacked on an extra two nights.
10
Zujey
2 Oct 2023
·
Stayed 3 nights
Excelente servicio al cliente y la comida de Augurio la mejor!!!
Excelente servicio al cliente y la comida de Augurio la mejor!!!
10
Roberto
7 Dec 2024
·
Stayed 1 night
Muy cómodo y además registro sencillo, servicio de café y pan sin costo por la mañana, el restaurante de abajo muy rico. La habitación muy cómoda y apta para dormir largo y tendido, la habitación tiene una tina de hidromasaje muy conveniente y puedes reservar el uso del jacuzzi del roof.
Muy cómodo y además registro sencillo, servicio de café y pan sin costo por la mañana, el restaurante de abajo muy rico. La habitación muy cómoda y apta para dormir largo y tendido, la habitación tiene una tina de hidromasaje muy conveniente y puedes reservar el uso del jacuzzi del roof.
10
Corinne
27 Jan 2022
·
Stayed 1 night
This is an amazing, comfortable, beautiful hotel. With many added benefits.. jacuzzi tub in the room, a stocked mini fridg, housecoats, and complimantary coffee and toast brought to you in the morning. On the roof a very comfortable hot tub that you reserve for your private use, an excersise room and a shower and restrooms. The common areas are decorated elegantly. The staff is perfect, very accomadating and friendly professionally. The area is just what you want if you enjoy museums, resturants, churches and or shopping are all within am easy walking distance.
This is an amazing, comfortable, beautiful hotel. With many added benefits.. jacuzzi tub in the room, a stocked mini fridg, housecoats, and complimantary coffee and toast brought to you in the morning. On the roof a very comfortable hot tub that you reserve for your private use, an excersise room and a shower and restrooms. The common areas are decorated elegantly. The staff is perfect, very accomadating and friendly professionally. The area is just what you want if you enjoy museums, resturants, churches and or shopping are all within am easy walking distance.
10
Rocio Areli
19 Aug 2025
·
Stayed 1 night
Atención de primera y la comida extraordinaria
Atención de primera y la comida extraordinaria
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8
Jatnael
13 Jul 2026
·
Stayed 1 night
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10
Hector
10 Jun 2026
·
Stayed 4 nights
Very centrally located. Would definitely recommend to friends and family.
Very centrally located. Would definitely recommend to friends and family.
4
Marco
21 Mar 2026
·
Stayed 2 nights
the bathroom need a up date , the room is to hot al day long ,AC was no working at all , can’t sleep because the night club you have downstair to noisy, the hot tub is in renovation didn’t say anything on his web I don’t recommend this , specially if you want to sleep and relax
the bathroom need a up date , the room is to hot al day long ,AC was no working at all , can’t sleep because the night club you have downstair to noisy, the hot tub is in renovation didn’t say anything on his web I don’t recommend this , specially if you want to sleep and relax
2
Daniel
16 Mar 2026
·
Stayed 1 night
It’s run down, the jacuzzi is shut down, the gym is shut down, and the hot water runs out… I had to shower with cold water… I wouldn’t recommend this hotel..
It’s run down, the jacuzzi is shut down, the gym is shut down, and the hot water runs out… I had to shower with cold water… I wouldn’t recommend this hotel..
10
Maria de la Paz
9 Jan 2026
·
Stayed 1 night
Staff was very friendly
Staff was very friendly
FAQs about Quinta Esencia
Is parking available at the hotel?
Valet parking is available at the hotel for a fee of MXN 150 per night. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A local cuisine breakfast is offered at a cost of approximately MXN 150 for adults and children. The specific serving hours are not provided.
What are the check-in and check-out times?
Check-in is available from 15:00 until 23:30, and check-out is at 12:30. Early or late check-in/check-out may be requested but is subject to availability and may incur additional charges.
What accessibility features does the hotel provide for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room and bathroom accessibility features are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in the Centro Historico area of Puebla, just 0.2 km from the Amparo Museum, 0.3 km from the Palafoxiana Library, and 0.4 km from the Zócalo de Puebla. It is conveniently situated near various attractions.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 104.78009261627197USD
- 2026-11-03: 95.5332764350891USD
- 2026-11-04: 96.34622964286804USD
- 2026-11-05: NO DATA
- 2026-11-06: 106.15484935569764USD
- 2026-11-07: NO DATA
- 2026-11-08: 96.76901350212097USD
- 2026-11-09: 95.98489811820984USD
- 2026-11-10: 107.98802923240662USD
- 2026-11-11: 97.40921319198608USD
- 2026-11-12: 96.40641738548278USD
- 2026-11-13: 120.69368391418458USD
- 2026-11-14: 120.69368391418458USD
- 2026-11-15: 108.0081003578186USD
- 2026-11-16: 107.98802923240662USD
- 2026-11-17: 107.98802923240662USD
- 2026-11-18: 107.85760536766053USD
- 2026-11-19: 165.1634710281372USD
- 2026-11-20: 164.95869257278443USD
- 2026-11-21: 165.1634710281372USD
- 2026-11-22: 165.48018296279906USD
- 2026-11-23: 165.1634710281372USD
- 2026-11-24: 97.40921319198608USD
- 2026-11-25: 95.5332764350891USD
- 2026-11-26: 97.40921319198608USD
- 2026-11-27: 106.9928295223236USD
- 2026-11-28: NO DATA
- 2026-11-29: 107.98802923240662USD
- 2026-11-30: 98.44373487701417USD
- 2026-12-01: 98.45377471199036USD
- 2026-12-02: 98.45377471199036USD
- 2026-12-03: 86.2324074913025USD
- 2026-12-04: 87.59474901351929USD
- 2026-12-05: 87.82477658576965USD
- 2026-12-06: 98.91542768554687USD
- 2026-12-07: 98.45377471199036USD
- 2026-12-08: 130.639426411438USD
- 2026-12-09: 101.19241953544616USD
- 2026-12-10: 87.3134798324585USD
- 2026-12-11: 81.2720369052887USD
- 2026-12-12: 81.18170402412414USD
- 2026-12-13: 78.40172071418762USD
- 2026-12-14: 82.27844705238343USD
- 2026-12-15: 80.00307012062073USD
- 2026-12-16: 80.80033555221557USD
- 2026-12-17: 80.80033555221557USD
- 2026-12-18: 81.18170402412414USD
- 2026-12-19: 81.2720369052887USD
- 2026-12-20: 81.2720369052887USD
- 2026-12-21: 80.80033555221557USD
- 2026-12-22: 80.80033555221557USD
- 2026-12-23: 81.0073014099121USD
- 2026-12-24: 80.80033555221557USD
- 2026-12-25: 81.43451988563538USD
- 2026-12-26: 82.71722629127503USD
- 2026-12-27: 82.94586110343933USD
- 2026-12-28: 82.41280140571594USD
- 2026-12-29: 82.2455334827423USD
- 2026-12-30: 80.80033555221557USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for local cuisine breakfast: approximately MXN 180 for adults and MXN 180 for children
- Covered valet parking fee: MXN 180 per night
- Pet fee: MXN 350 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Valet parking
Tour desk
Housekeeping
Safe-deposit box
General
Non-smoking rooms
Hot tub/Jacuzzi
Massage
Breakfast in the room
Adults only
Snack Bar/Deli
Parking
Parking
Valet parking
Services
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
24-Hour Front Desk
Activities
Evening Entertainment
Terrace
Internet
Free wi-fi