Name: Aloft by Marriott Mooresville
Address: 109 Alcove Road, Mooresville, North Carolina, United States of America, Mooresville, North Carolina, US
Price range: $134–$400 per night
Rating: 8.47

What guests think

Aloft Mooresville draws praise for friendly staff, a lively bar, and a convenient location near the interstate and Lake Norman, but reviews also note inconsistent cleanliness and housekeeping, compact rooms with privacy quirks, and limited, sometimes disappointing breakfast.

Many guests appreciate the pet-friendly atmosphere and the lobby dog adoption program. Several note intermittent hot water, limited storage, and occasional maintenance or front desk responsiveness issues. Some also report hallway or patio noise and spotty Wi‑Fi. Expect a modern, social stay with standout staff, but check room features and cleanliness on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests praise the lively bar, social lobby, and pool table; the pool receives mixed feedback, and Tesla chargers are available. A few reviews mention parking concerns.

Related guest reviews

4

Dr. Erika

May 1, 2025

·

Stayed 2 nights

The room rug was disgusting. Looked like dried blood on it. I called to ask for towels because I had a pet in my room and they were never brought up. My car was vandalized while in the hotel parking lot. I will never stay at this hotel again.

10

Morgan

Oct 21, 2025

·

Stayed 4 nights

Nice hotel and pool and common areas

8

Dana

Nov 3, 2025

·

Stayed 2 nights

Housekeeping stabs some things, but the property itself is conveniently located, has a great bar/lounge/downstairs workspace, and it’s quiet at night

8

David

Jul 28, 2023

·

Stayed 2 nights

Fantastic hotel, new and clean. Watch your self in the parking lot, very strange people hanging out around my vehicle in the back parking lot both days I was there. Notified the front desk both times.

10

Christopher

Jul 7, 2024

·

Stayed 1 night

Pool table in lobby

6

Joan

Oct 3, 2025

·

Stayed 2 nights

The hotel itself is lovely. Very nice amenities, bar, restaurant and pool. However , we were disappointed in our room. It was difficult to find places to store items and clothes. There was only a small place to hang clothes and little counter spaces other than the sink vanity. It was really one big room with a partial wall dividing the bed from the shower and sink. The only door was for the toilet. There was an iron and no ironing board . We were there for a wedding and needed to iron a few items that wrinkled in our garment bag. Also, there were limited places to charge devices.

10

Jason Lee

Jun 14, 2023

·

Stayed 3 nights

Aloft was a nice, upbeat place to stay. The rooms have a posh look and are representative of photos that you find on-line. The only thing I would change is to a heated pool.

10

Sharon

Mar 7, 2023

·

Stayed 3 nights

Loved idea of pool table and pool

10

John

Apr 22, 2025

·

Stayed 1 night

Convenient to interstate, has a hip vibe, pet friendly, Tesla charging stations.

6

Dina

Apr 30, 2025

·

Stayed 2 nights

I was disappointed with the cleanliness of the lobby, the hallways and our room. Pulling up the trash can was overflowing and garbage was on the floor so that was not the nicest welcome. The lobby on various occasions was littered with snacks and looked like the cleaning crew didn’t show up. The hallways were dimly lit and had litter on the floor. Our beds weren’t made two of the four nights, and the toilet area was visibly dirty upon check in, which was an immediate turn off. But my kids loved the lobby games, computer and pool table. The pool was over chlorinated so my son was interested in going back in after the first time, which was the sole reason we picked this place. Oh there was no breakfast, which I missed when making the reservation so that’s my bad. The staff was really friendly and everything was new. I wouldn’t stay here again tho, I’d go next door to the Tru.

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Cleanliness

Cleanliness feedback is mixed: several guests reported dirty rooms, bathrooms, or public areas and inconsistent housekeeping, while others found spaces very clean.

Related guest reviews

4

Dr. Erika

May 1, 2025

·

Stayed 2 nights

The room rug was disgusting. Looked like dried blood on it. I called to ask for towels because I had a pet in my room and they were never brought up. My car was vandalized while in the hotel parking lot. I will never stay at this hotel again.

10

Christopher

Jul 21, 2025

·

Stayed 3 nights

Hotel is in a perfect location where it’s not busy, but easy on and off highway. The bar here is awesome with great bourbon selections and rooms are always clean.

4

Michael

Jun 13, 2023

·

Stayed 5 nights

Clean hotel but I was there several days and the room was never cleaned . They didn’t resupply towels every day and did not bring us toilet paper . Also, the bathroom is not in a separate room which is strange . Weird concept .

4

Brian

Jun 16, 2025

·

Stayed 1 night

My room was not cleaned hair in the shower piss all over toilet. There was no conditioner or body wash. Floor was dirty

8

Karl

May 11, 2025

·

Stayed 1 night

Nice clean comfortable room. Internet connection was terrible which brought down the overall rating.

4

Michael

Nov 14, 2025

·

Stayed 2 nights

Hi, our room was filthy upon arrival… the floor had crumbs, the toilet was dirty with a hair on it, there was an old washcloth in our shower, and there was dust caking on shelves. I went to the store and bought Clorox wipes and cleaned it myself. Please let me know oat I need to do next here. Marriott said to reach out to you.

6

Dina

Apr 30, 2025

·

Stayed 2 nights

I was disappointed with the cleanliness of the lobby, the hallways and our room. Pulling up the trash can was overflowing and garbage was on the floor so that was not the nicest welcome. The lobby on various occasions was littered with snacks and looked like the cleaning crew didn’t show up. The hallways were dimly lit and had litter on the floor. Our beds weren’t made two of the four nights, and the toilet area was visibly dirty upon check in, which was an immediate turn off. But my kids loved the lobby games, computer and pool table. The pool was over chlorinated so my son was interested in going back in after the first time, which was the sole reason we picked this place. Oh there was no breakfast, which I missed when making the reservation so that’s my bad. The staff was really friendly and everything was new. I wouldn’t stay here again tho, I’d go next door to the Tru.

6

Colin

May 19, 2025

·

Stayed 2 nights

1. Maid service was poor. 2. Sink drain did not drain. 3. Maid left our room door ajar after emptying trash-never even got an apology. 4. Maid did not replenish toilet paper or Kleenex, did not make beds, etc. 5. The female bartender was fantastic. We most likely would never stay at an Aloft property again. Complained to the front desk who took my information and sai the manager would call me (Saturday afternoon). It is now almost noon on Monday and no call has been made. I would choose another hotel.

4

Alisha

May 27, 2025

·

Stayed 1 night

The front desk was very nice but the hotel was dirty. The shower was covered in hair and dirt, the floors were sticky & had human and dog hair all over them, toothpaste was on the walls & the toiletries were empty. I offered to clean it myself if someone e would bring up supplies but a housekeeper came with a vacuum that was barely picking anything up & reeked like dog. We ended up going to the store to get our own cleaning supplies to take care of it.

6

Charles

Apr 20, 2025

·

Stayed 1 night

At the end of the day, it was a place to sleep. Had several little issues but nothing to scathe about. Hardly ever saw someone at front desk so had to wait several minutes for them to show. But when they did, they were very helpful. Noticed several garbage cans overflowing and garbage on ground. Beds were not comfy. The thermostat in the room had a major delay. Adjusted it down one degree and the T-stat kept flashing “wait”. Flashed for a good 5 min before the AC finally kicked on. Had to let the shower run for 7-8 min before any hot water would come out. Then it was not very hot. Like I said, bunch of little things.

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Rooms

Rooms feel modern with comfortable beds, but several guests found them small with limited storage and an open bathroom layout that reduces privacy. Reports mention intermittent hot water, occasional noise, and spotty Wi‑Fi.

Related guest reviews

8

Stephanie

Oct 30, 2023

·

Stayed 3 nights

I loved the room aesthetics! The staff was friendly & helpful. My daughter got to walk a dog that was staying from a nearby shelter that was unique! My only real complaint is it was difficult to get hot water so I had several cool showers!

8

Heather

Mar 29, 2025

·

Stayed 1 night

Everything was great and the rooms and staff were really nice. The only thing was there was no hot water for a shower the morning before we left.

6

Joan

Oct 3, 2025

·

Stayed 2 nights

The hotel itself is lovely. Very nice amenities, bar, restaurant and pool. However , we were disappointed in our room. It was difficult to find places to store items and clothes. There was only a small place to hang clothes and little counter spaces other than the sink vanity. It was really one big room with a partial wall dividing the bed from the shower and sink. The only door was for the toilet. There was an iron and no ironing board . We were there for a wedding and needed to iron a few items that wrinkled in our garment bag. Also, there were limited places to charge devices.

8

Paul

Apr 7, 2025

·

Stayed 1 night

Very small rooms

8

Mae

Apr 26, 2023

·

Stayed 1 night

Property was neat and clean. Very low lighting in hallways and noisy. I could hear people in the hallway and the room next door.

10

Yuet Mei

Apr 22, 2025

·

Stayed 3 nights

Overall everything is good and the location is convenience friendly staff, except for the bathroom and I don’t like, because is wild open and it has no privacy, if you want to take a shower and you don’t feel comfortable .

6

Dominic

Nov 20, 2023

·

Stayed 3 nights

No hot water in the mornings for the shower, nothing for breakfast..

8

Karl

May 11, 2025

·

Stayed 1 night

Nice clean comfortable room. Internet connection was terrible which brought down the overall rating.

8

Kevin

Jun 7, 2023

·

Stayed 5 nights

Beautiful hotel but bathroom setup is odd and does not allow for privacy. Breakfast would be nice for the price. Staff was great.

6

Charles

Apr 20, 2025

·

Stayed 1 night

At the end of the day, it was a place to sleep. Had several little issues but nothing to scathe about. Hardly ever saw someone at front desk so had to wait several minutes for them to show. But when they did, they were very helpful. Noticed several garbage cans overflowing and garbage on ground. Beds were not comfy. The thermostat in the room had a major delay. Adjusted it down one degree and the T-stat kept flashing “wait”. Flashed for a good 5 min before the AC finally kicked on. Had to let the shower run for 7-8 min before any hot water would come out. Then it was not very hot. Like I said, bunch of little things.

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Service

Staff are widely described as friendly and accommodating, with standout bartenders and front desk team members. Some guests experienced slow or inconsistent housekeeping, difficulty reaching staff, or unreturned follow ups.

Related guest reviews

10

Tracy

Aug 24, 2025

·

Stayed 2 nights

The staff was so friendly and did a great job.

10

Jen

Jul 19, 2024

·

Stayed 2 nights

Mustaffa was the first person I noticed when walking in the door. We have stayed at this particular hotel three or four times over the last year and he has been the highlight of our trip every time! He remembers our names and always grace us with a smile his customer service is second to none! The rest of the staff at the hotel is amazing as well and we will continue to choose to stay at Aloft when we visit Mooresville.

10

Andrew

Jul 4, 2023

·

Stayed 7 nights

The manager Tara bartender Mustafa all do an outstanding job making sure the guests are well taken care of . Excellent service and hote

10

Crystal

Jun 5, 2025

·

Stayed 3 nights

My aunt and I stayed a few days for a funeral. The trip was already hard on us, but Shenetra and David made us feel right at home. They were absolutely amazing and helped us immensely. Because of them we will definitely be staying here again if we come to town. Thank you both again!!

10

Alyssa

Jan 9, 2026

·

Stayed 1 night

Absolutely incredible staff! Went out of the way to make the stay special and memorable!

6

William

Jan 2, 2023

·

Stayed 1 night

Front desk was very accomodating, however the bar tender was less than pleseant. We went to order food and get a drink a few minutes before 5:00 and he was rude about the bar not being open yet then ignored us well past 5:00. He also charged $30 for a double maker's mark but didn't provide the itemized receipt.

8

Lori

Sep 10, 2024

·

Stayed 2 nights

Katie the bartender was absolutely amazing! She went above and beyond to make us feel welcomed and plenty of info on the surrounding area since we weren’t familiar with it.

10

Sonya

Oct 16, 2023

·

Stayed 1 night

Hard to find a front desk employee at times but overall, the facility was top notch.

6

Colin

May 19, 2025

·

Stayed 2 nights

1. Maid service was poor. 2. Sink drain did not drain. 3. Maid left our room door ajar after emptying trash-never even got an apology. 4. Maid did not replenish toilet paper or Kleenex, did not make beds, etc. 5. The female bartender was fantastic. We most likely would never stay at an Aloft property again. Complained to the front desk who took my information and sai the manager would call me (Saturday afternoon). It is now almost noon on Monday and no call has been made. I would choose another hotel.

6

Charles

Apr 20, 2025

·

Stayed 1 night

At the end of the day, it was a place to sleep. Had several little issues but nothing to scathe about. Hardly ever saw someone at front desk so had to wait several minutes for them to show. But when they did, they were very helpful. Noticed several garbage cans overflowing and garbage on ground. Beds were not comfy. The thermostat in the room had a major delay. Adjusted it down one degree and the T-stat kept flashing “wait”. Flashed for a good 5 min before the AC finally kicked on. Had to let the shower run for 7-8 min before any hot water would come out. Then it was not very hot. Like I said, bunch of little things.

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Location

Convenient location near the interstate, Lake Norman, and area dining; easy access for road trips. A few reviews noted a loud surrounding area.

Related guest reviews

10

Robyn

Jul 7, 2024

·

Stayed 3 nights

Great hotel, close to everything the Lake Norman area has to offer and not a far drive to enjoy all of Charlotte! Staff was very friendly and the hotel was super clean!

10

Jennifer

Nov 22, 2023

·

Stayed 4 nights

Everything about this hotel was convenient and easy. From the check in to the parking. It is right off the highway and easy to get in and out of. The layout of the room was perfect for working remotely. I loved that they had a rescue dog you could walk or just pet if you wanted. It made me feel at home.

8

Denise

Sep 23, 2023

·

Stayed 6 nights

The hitel is centrally located to both Lake Norman and Charlotte. We found several good restaurants in the area. The hotel has a bar and you can order food, but there is no restaurant. The staff was friendly and the hotel was extremely clean. Our only issue was the lack of space for clothing if you stay for more than 1-2 nights

10

Christopher

Jul 21, 2025

·

Stayed 3 nights

Hotel is in a perfect location where it’s not busy, but easy on and off highway. The bar here is awesome with great bourbon selections and rooms are always clean.

6

bob

Feb 15, 2025

·

Stayed 1 night

Our door lock required a visit from the engineer to manually open it since our cards didn’t work. Very loud location although the hotel itself was quiet.

10

Jason

Sep 6, 2024

·

Stayed 1 night

Very clean and convenient hotel. Very close to Lake Norman.

10

John

Apr 22, 2025

·

Stayed 1 night

Convenient to interstate, has a hip vibe, pet friendly, Tesla charging stations.

10

William

Nov 19, 2024

·

Stayed 1 night

Excellent hotel; close to our destination.

10

Ronald

Mar 3, 2024

·

Stayed 2 nights

Good location for us. Convenient to the motor sports community

10

Anthony

Nov 8, 2024

·

Stayed 1 night

Probably the 5th time I've stayed here. By far the best option for halfway from FL to north central West Virginia.

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Dining

The on site bar is well liked, but breakfast is limited or unavailable and quality/value were criticized in multiple reviews; there is no full restaurant. Nearby options are easy to reach.

Related guest reviews

8

Denise

Sep 23, 2023

·

Stayed 6 nights

The hitel is centrally located to both Lake Norman and Charlotte. We found several good restaurants in the area. The hotel has a bar and you can order food, but there is no restaurant. The staff was friendly and the hotel was extremely clean. Our only issue was the lack of space for clothing if you stay for more than 1-2 nights

6

Sheila

Jul 15, 2024

·

Stayed 1 night

We were on the first floor. The hall was very dark because there was a light out. When having breakfast, $ 7.00 stale cereal was available, but they were out of milk. Are you kidding me? The front desk gentleman was not friendly and never smiled. The floor rug, just passed the entrance was badly stained. If it’s supposed to look like that, to go along with the very weird design of the whole place, it’s not a good look. I won’t be back.

8

Sergio

Jul 28, 2023

·

Stayed 2 nights

Hotwl lamost perfect, except no breakfast sercices

10

Vishesh

Nov 29, 2024

·

Stayed 10 nights

It was a fun and comfortable experience, the staff was kind and helpful and the amenities decent. Breakfast was simple but you get pointed to places within walking distance with more options which is nice.

10

Alyssa

Dec 16, 2023

·

Stayed 2 nights

it was a great stay! we stayed at Aloft hotels for my best friends wedding and had a blast. The bar was nice and the food was delicious!

4

KENT

Nov 10, 2024

·

Stayed 2 nights

Two day stay and no service on room on second day. They said that they only service rooms every other day, but there was no notification of this. Room service did bring new towels when asked. Breakfast was terrible. $9 for a breakfast sandwich that consisted of a roll and an egg. The sausage that was supposed to included was missing. Never stay at an aloft hotel again

8

Terence

Nov 25, 2023

·

Stayed 5 nights

Great Hotel Bar

6

Dominic

Nov 20, 2023

·

Stayed 3 nights

No hot water in the mornings for the shower, nothing for breakfast..

8

Kevin

Jun 7, 2023

·

Stayed 5 nights

Beautiful hotel but bathroom setup is odd and does not allow for privacy. Breakfast would be nice for the price. Staff was great.

10

Ramon

May 30, 2023

·

Stayed 5 nights

Had a wonderful stay at the Aloft. Also enjoyed the WXYZ bar and especially loved the adopt a pet.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$127
March	$149
April	$164
May	$163
June	$154
July	$148
August	$132
September	$145
October	$165
November	$144
December	$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $224	18 $256	19 $263
20 $170	21 $157	22 $205	23 $216	24 $134	25 $196	26 $196
27 $135	28 $141	29 $155	30 $181

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $225	3 $239
4 $144	5 $141	6 $156	7 $191	8 $154	9 $310	10 $303
11 $163	12 $246	13 $230	14 $161	15 $155	16 $327	17 $400
18 $171	19 $151	20 $225	21 $190	22 $144	23 $221	24 $263
25 $144	26 $151	27 $170	28 $215	29 $164	30 $167	31 $225

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds, Hearing Accessible

Aloft, Room, 1 King Bed

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Room, 2 Queen Beds, Transfer Shower

Aloft, Room, 2 Queen Beds

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Mooresville

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Prices for upcoming dates