Name: Holiday Inn Express & Suites Grand Rapids South - Wyoming by IHG
Address: 5870 Clyde Park Ave SW, Wyoming, Grand Rapids, Michigan, United States of America, Wyoming, Michigan, US
Price range: $97–$228 per night
Rating: 9.13

What guests think

At Holiday Inn Express & Suites - Grand Rapids South - Wyoming by IHG, guests often praise clean rooms, friendly staff, and a strong free breakfast, while some report highway noise, occasional maintenance issues, and sporadic service or billing frustrations.

The location offers easy freeway access to Grand Rapids with nearby shopping and dining. Rooms are generally spacious and comfortable with modern touches. Overall, expect a convenient, comfortable stay and good value for short or family trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Families often use the pool, though a few found the water cold, noted the lack of a hot tub, or encountered a temporary closure. Parking is easy, and basics like elevators and the fitness room drew positive mentions.

Related guest reviews

10

Deanna

Jun 21, 2023

·

Stayed 2 nights

The pool being open 24 hours a day was a great amenity.

8

Carl

Sep 6, 2023

·

Stayed 1 night

Pool is currently down, for me not a problem

10

Thien

Sep 18, 2025

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Stayed 1 night

The lady at the front desk was very pleasant. Park was abundant. The morning breakfast was great.

10

Wayne

Jun 15, 2025

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Stayed 1 night

Nice overnight stay, close to the freeway, but we have a sound machine so it was fine. Nice pool

10

John

Jul 13, 2025

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Stayed 1 night

I liked the space in my room, and I liked the bathroom. Elevators were fast and smooth, and stairs were easily accessible and fun to go down.

8

Amanda

Jun 29, 2025

·

Stayed 1 night

Took the kids for the pool was a little disappointed there wasn't a hot tub

8

Bruce

Jul 16, 2024

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Stayed 1 night

Will not stay again. I prefer hot tub & pool was too cold to enjoy

8

Sara

Oct 28, 2023

·

Stayed 1 night

The good: the fitness center, the water pressure in the shower, and the breakfast in the morning. The bad: location is not ideal (it’s literally right next to the highway), there’s not much food around (but there’s a grocery store nearby), and the pillows weren’t great. But for one night, it wasn’t the worst place I’ve ever stayed.

10

Michelle

Apr 13, 2025

·

Stayed 1 night

We booked a last minute stay for a college tour. Property is beautiful and updated. Beds were comfortable and rooms quiet. Staff was very helpful and had great suggestions for activities in the area. Very clean. Would definitely stay here again and highly recommend.

10

Anne

Feb 24, 2025

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Stayed 1 night

Check in was excellent. The staff was knowledgeable. The room itself was very clean. The bathroom wad very clean and stocked with towels and washcloths. Over all this was a very excellent experience. My granddaughters had an awesome time in the pool. Very clean. Had enough towels for the guests to use.

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Cleanliness

Reviews repeatedly praise very clean rooms and common areas, with some guests describing the property as immaculate. A few reported oversights such as missed spots, hair in showers, or ants.

Related guest reviews

10

Justin

Nov 10, 2025

·

Stayed 2 nights

Cleanliness of the rooms & hotel.

8

Phillip

Jun 29, 2025

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Stayed 2 nights

When we woke up in the morning there were ants all over the night stand. The staff moved us to a new room. Very nice and took care of are needs

10

Todd

Mar 25, 2025

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Stayed 2 nights

This was perhaps the nicest hotel we have stayed in in recent history. The facility was immaculate and the moment we opened our room door, it just smelled clean and was immaculately clean. Quite honestly, the first hotel I've ever stayed in where I haven't felt the incessant need to wear my socks and to not worry when slipping underneath the covers, lol. I highly recommend this hotel if you are traveling to the Grand Rapids Michigan area.

8

Danielle

Sep 21, 2025

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Stayed 2 nights

I want to start by saying the front desk people were friendly, helpful and it was clean in the lobby and we were very happy. Downfalls were minor but I went back and forth about saying anything. Our room wasn’t the cleanest. In the fold out couch was someone else’s dirty socks when we opened it. Also there was a lot of missed areas. We did have a good time but it was really hard to get ready with only one mirror. A room that can fit 6 seems like it would have an extra mirror and sitting area. These were just minor things but I think a mirror would help others in the future. The shower curtain was super short and didn’t really help much when taking a shower. The toilet seat was very loose and wobbly and hard for my mom who has cancer on her spine to sit on . Also we had requested an extra blanket and they never brought it up. I’m assuming it was late and they just forgot. My daughter just has Reynold’s disease and is cold all the time. We forgot to pack an extra blanket. No big deal I gave her mine. Please don’t look at these as we had a bad time just as a small improvement suggestion. Thank you!

10

Connie

May 13, 2025

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Stayed 1 night

The staff was extremely helpful and friendly! Very surprised at how clean and tidy the lobby and breakfast area was upon arrival. The rooms were clean and tidy.

10

Timmy

May 13, 2025

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Stayed 1 night

Property is clean and well maintained. Near several options for dining. Breakfast area is clean and well maintained.

8

Andante

May 4, 2024

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Stayed 1 night

Stay was okay but shower had hair in it, the toilet tissue rack was coming off the wall. Hotel was relatively quiet. One of the reps was really nice (the one that checked me in) however her coworker at the counter was very cold.

10

Christine

Nov 2, 2025

·

Stayed 1 night

Front desk staff was friendly and helpful! Rooms were clean and comfortable. I'd definitely come back again!

10

Anthony

Aug 17, 2025

·

Stayed 1 night

Clean and well-kept, I'll definitely be back.

10

Danielle

Dec 9, 2025

·

Stayed 1 night

Clean, energy-efficient room and tasty breakfast.

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Rooms

Rooms are generally spacious and comfortable with modern touches. Some guests experienced noise from the highway or corridors and occasional in room issues such as nonworking TVs, thermostat or outlet problems, short shower curtains, or limited mirrors.

Related guest reviews

2

adriana

Jul 10, 2024

·

Stayed 1 night

Room 103, the thermostat doesn't work. When we arrived, we were not feel like we were welcome. This is not the first time that I stay at the Holyday Inn. But first time with a bad experience

10

Carol

Aug 25, 2025

·

Stayed 2 nights

The only thing negative that I can say is I wish it was more soundproof because if you’re on the first floor, that’s all you can hear. Is people walking up above

2

Pamela

Sep 1, 2025

·

Stayed 1 night

The TV did not work and the staff was unable to help because they aren’t trained. They gave a phone number to a call center and they couldn’t help either, said they would pass our case to the next level. They called back the next day after we checked out. The shower door wouldn’t close, the outlets and USB charging ports didn’t work. We were placed in a room, in a hallway with a large wedding party. There was no peace and quiet at night.

10

Joan

Jun 8, 2025

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Stayed 1 night

The room amenities were very good. There was a lot of banging sound from next door or from the elevator as we were right by it.

8

Wade

Jul 6, 2025

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Stayed 1 night

Great property, and great value for what I paid. Very spacious room with extremely comfy bed and overall a fresh, nice facility. Would definitely stay here again. Great dining and shopping options nearby.

8

Sean

Mar 28, 2023

·

Stayed 3 nights

Wish there was a second mirror other than the one in the bathroom.

8

Carlotta

Jun 8, 2025

·

Stayed 1 night

I didn't have a full mirror otherwise pretty good

10

John

Jul 13, 2025

·

Stayed 1 night

I liked the space in my room, and I liked the bathroom. Elevators were fast and smooth, and stairs were easily accessible and fun to go down.

10

Melissa

Jan 27, 2024

·

Stayed 1 night

Room was clean and love the black out shades.

8

Brian

Jul 29, 2023

·

Stayed 5 nights

Everything was perfect except the highway noise that came right into the room through the indoor / outdoor A/C units. I say units cause it was really bad first night trying to sleep. Got a different room on the other side of hotel… same noise unfortunately

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Service

Staff are widely described as friendly, helpful, and accommodating, with smooth check ins and assistance during travel changes. However, a minority reported unresponsive or curt service, training gaps when resolving issues, and frustrations around deposits or late checkout charges.

Related guest reviews

10

Tonya

Aug 9, 2025

·

Stayed 1 night

Property was very clean. Staff was available and friendly. It was nice for manage to stop and speak to guests during breakfast. Lauren was very helpful with assisting me at checkout. Her friendly personality was a great touch. Unfortunately, its hard to come across great service anymore and this location provided great customer. Thank you Lauren for all your help!

10

Tina

Jan 27, 2025

·

Stayed 1 night

We had a great stay- they were very accommodating for us. Asked for a late check out and it was no problem.

10

Kelvin

Jun 8, 2025

·

Stayed 2 nights

After multiple delays and need to reroute our flights, the staff at this hotel were very helpful. We called and explained our situation. They allowed us to check in over the phone so we do not loose our reservation. Once we arrived, they had our keys waiting for us. Have another trip planned and will be booking here again for that trip.

2

Keyaira

Nov 11, 2025

·

Stayed 2 nights

Room was ok. Upon checking out I was told my deposit would be refunded and a emailed receipt. I have yet to get either of them. I’ve called numerous times just for the phone to ring with no one picking up the other end. My last option was to send an email if that doesn’t work for me I will have to take other legal matters.

10

David

Jan 5, 2025

·

Stayed 1 night

The person that checked me in was so welcoming and friendly and I was checked in very quickly. Parking was plentiful and the hotel and surrounding area was quiet. I greatly appreciated how close it was to a large Meijer store and I needed a couple of things that I had forgotten at home. Overall my check in and stay was phenomenal.

6

Marissa

Sep 21, 2025

·

Stayed 1 night

Room was nice but staff was not nice at all. Two times I walked by the front and said hi and got no response from the front desk staff.

10

Christine

Nov 2, 2025

·

Stayed 1 night

Front desk staff was friendly and helpful! Rooms were clean and comfortable. I'd definitely come back again!

10

Miranda

Oct 24, 2025

·

Stayed 1 night

Great service from the time we walked in. Employees were delightful at check-in. Room was clean. Breakfast was delicious... nice variety, fresh, and well stocked. Hotel cost was very competitive. Couldn't ask for more. They have definitely set the bar high. Will stay here again if needed and recommend to friends and family. Thanks for an amazing stay!

4

Amandalyn

May 18, 2025

·

Stayed 1 night

Wasnt happen that my door key wouldnt work every time we went out .. had to have door key on the door replaced . The phone wouldnt work always had to call using my cellphone to the front desk .. ask for more towels and blankets and had to get it myself .. first staff member at check in wasnt polite and she seemed annoyed that we had to keep calling about our door key ..

10

TOM

Jan 12, 2025

·

Stayed 1 night

Great service from the front desk to the maintenance staff all very helpful and accommodating. I needed a later check out time and had zero issues with my stay. I would highly recommend this hotel

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Location

Convenient just off the freeway, close to shopping, dining, and family attractions, and many found it quiet and safe. Some rooms face noticeable highway noise or feel a bit far from central Grand Rapids.

Related guest reviews

8

Tiffany

Jun 2, 2025

·

Stayed 2 nights

Too close to the highway....so loud all night.

10

Sean

Sep 27, 2025

·

Stayed 2 nights

Third stay at this location and always a great experience. Friendly staff (the breakfast lady was incredibly kind and cheerful!) and rooms are quiet, convenient, and great location to stores, restaurants, freeway, and overall excellent.

10

Donald Monico

Jul 16, 2023

·

Stayed 3 nights

Easy access and location was near shopping and dining.

10

ERNEST

Aug 30, 2025

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Stayed 3 nights

Easy access to freeways and the airport. Quiet and safe. Helpful staff and full breakfast was included.

10

Heather

Sep 28, 2025

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Stayed 1 night

Conveniently located just outside Grand Rapids. Easy access. Not much traffic. Clean. Great selection for breakfast.

8

Rajesh

Jun 14, 2025

·

Stayed 1 night

good place to stay but little far from grand rapid

8

Brian

Jul 29, 2023

·

Stayed 5 nights

Everything was perfect except the highway noise that came right into the room through the indoor / outdoor A/C units. I say units cause it was really bad first night trying to sleep. Got a different room on the other side of hotel… same noise unfortunately

10

Despina

Jun 12, 2025

·

Stayed 1 night

easy access to shopping dining and the freeways

8

Sara

Oct 28, 2023

·

Stayed 1 night

The good: the fitness center, the water pressure in the shower, and the breakfast in the morning. The bad: location is not ideal (it’s literally right next to the highway), there’s not much food around (but there’s a grocery store nearby), and the pillows weren’t great. But for one night, it wasn’t the worst place I’ve ever stayed.

10

Brandi

Jul 8, 2025

·

Stayed 1 night

Right off the highway for easy access, but still very quiet. Room was very comfortable and clean. Front desk staff was incredibly nice and welcoming. Breakfast was very good--those muffins, yum! Affordable. Would love to stay here again.

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Dining

Breakfast is a standout with good variety, hot items, and attentive attendants that keep it stocked. A few guests noted average quality or earlier than expected closing times.

Related guest reviews

10

Lesley

Aug 26, 2024

·

Stayed 2 nights

Very clean! Breakfast was by far the best of any other hotels. Friendly and helpful staff at front desk and those preparing breakfast. Would stay again

10

Gregory

Aug 10, 2025

·

Stayed 1 night

Excellent breakfast & staffing

10

Aaron

Feb 4, 2025

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Stayed 1 night

Breakfast was really good. Staff was polite and helpful. All and all it was just a great stay!

10

Kristen

Jun 9, 2025

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Stayed 1 night

My family and I enjoyed the delicious continental breakfast with a good variety, fresh hot coffee was a plus as well! Room was lovely and beds comfy! 10/10 would recommend:)

8

Mark

Jun 10, 2025

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Stayed 1 night

Most hotels that provide breakfast are open until 10:00 and I went down at 9:10 and it was closed down. The hotel is great just a bit more info needed when checking in.

10

Regina

Feb 11, 2025

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Stayed 1 night

Everything was great. Very very good breakfast.

10

Blanca

Sep 15, 2024

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Stayed 1 night

The breakfast was excellent

10

Miranda

Oct 24, 2025

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Stayed 1 night

Great service from the time we walked in. Employees were delightful at check-in. Room was clean. Breakfast was delicious... nice variety, fresh, and well stocked. Hotel cost was very competitive. Couldn't ask for more. They have definitely set the bar high. Will stay here again if needed and recommend to friends and family. Thanks for an amazing stay!

10

Anna

May 8, 2025

·

Stayed 1 night

Excellent breakfast!

10

Mathew

Aug 10, 2025

·

Stayed 2 nights

Breakfast was amazing! The staff was on top of getting food put out! The front desk manager was awesome!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$92
February	$96
March	$100
April	$111
May	$123
June	$119
July	$118
August	$114
September	$114
October	$107
November	$104
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $124	16 $139	17 $165	18 $228	19 $209
20 $114	21 $114	22 $110	23 $110	24 $113	25 $163	26 $158
27 $98	28 $98	29 $104	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $128	3 $130
4 $102	5 $111	6 $110	7 $111	8 $151	9 $178	10 $171
11 $97	12 $107	13 $111	14 $107	15 $111	16 $138	17 $128
18 $97	19 $114	20 $103	21 $107	22 $134	23 $154	24 $140
25 $101	26 $113	27 $112	28 $118	29 $126	30 $117	31 $110

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed

Suite, 1 King Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Roll-In Shower

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Hearing Accessible

Standard Room

Room (Specialty)

Standard Room, 2 Queen Beds, Hearing Accessible

Suite, 2 Queen Beds

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Grand Rapids South - Wyoming by IHG

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Prices for upcoming dates