Is parking available at the property?

Yes, parking is available on-site and is free of charge. However, parking is limited.

Is breakfast offered at the hotel?

Yes, a complimentary hot breakfast is provided, featuring a variety of options to cater to different tastes.

Are pets allowed at the hotel?

Yes, the property allows pets in specific rooms only, with a fee of CAD 40.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available at the hotel?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not mentioned.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Kanata West, just 1.2 miles (1.9 km) from the Canadian Tire Centre and 2.1 miles (3.4 km) from Kanata Centrum Shopping Centre. It is also close to Tanger Outlets, which is only 0.6 miles (0.4 km) away.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is accessible from 7:00 AM to 10:30 PM. There is also a hot tub available for guests.

Wingate by Wyndham Kanata West Ottawa Hotel

Average nightly price at Wingate by Wyndham Kanata West Ottawa by month, last 12 months (USD)
Month	Average price
January	US$147
February	US$140
March	US$144
April	US$145
May	US$173
June	US$158
July	US$158
August	US$151
September	US$171
October	US$148
November	US$145
December	US$143

What guests think

At Wingate by Wyndham Kanata West Ottawa, travellers consistently praise very clean, comfortable rooms and friendly staff, with a convenient location near Tanger Outlets and Canadian Tire Centre that suits shopping trips and events more than downtown sightseeing.

Many appreciate the hot breakfast and on‑site bar, though breakfast can be crowded or lukewarm and coffee underwhelming. Families like the pool, but the hot tub is frequently closed and the pool area can be small, busy, or strongly chlorinated. A recurring drawback is noise transmission from hallways and adjacent rooms or floors, especially during team stays and events. Expect a clean, modern stay with great convenience for Kanata shopping and arena visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy the pool and on‑site bar; the gym is praised, and parking is ample. However, the hot tub is often out of service, the pool can be small, crowded or strongly chlorinated, and restaurant hours/menus are limited.

Related guest reviews

10

Mark

23 Oct 2025

·

Stayed 3 nights

Across the street from the Tangar outlets, quiet street. Loads of parking and bar area was a nice touch !! Go Jays !!

10

krista

24 Oct 2025

·

Stayed 1 night

Amazing hotel the bartender was amazing

8

Sheryl

27 Sept 2025

·

Stayed 2 nights

Was a great stay. From easy check in to check out. Friendly staff. Was disappointed that the hot tub was out of commission but is understandable, maintenance is needed. Great options for breakfast.

10

Lara

1 Sept 2025

·

Stayed 1 night

Nice clean hotel near outlets . Good location with ample parking . Good amenities in room . Bkft was std with fair amount of seating . Only negative - wanted to use the indoor Pool but small and crowded and the hot tub under maintenance - undetermined time which was not mentioned when booked online - disappointing as one of the main reason for choosing this hotel.

10

Linda

19 Oct 2025

·

Stayed 3 nights

Excellent gym

8

Krissy

10 Dec 2025

·

Stayed 1 night

Room was clean and bed was very comfortable. Staff was very friendly and helpful. Enjoyed the pool and hot tub! And the complimentary breakfast was great. Over all very nice stay.

10

Allison

11 Nov 2025

·

Stayed 2 nights

Spacious and clean room. Helpful staff. Great pool and hot tub.

10

glenn

12 Jul 2025

·

Stayed 3 nights

Great location Great staff and service Bar and restaurant on site

10

Wayne

13 Nov 2025

·

Stayed 1 night

The stay was perfect, the pool was the best the kids have been in for a while. The room was clean and modern. It was steps from the Sens arena and breakfast was great

8

Anuja

19 Oct 2025

·

Stayed 2 nights

Had to book this hotel on short notice when another reservation was cancelled and Expedia failed to convey the message from the hotel. Friendly service, easy check in and check-out, clean room, free parking. No frills. The area is fine.. nowhere near downtown.. but there’s an outlet mall close by, Lots of chain restaurants and easy highway access. The breakfast was pretty lackluster, but it’s free. The pool was ok. The hot tub was out of service. Perfectly fine if you just need a decently priced bed to sleep in!

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Cleanliness

Cleanliness is a strong point, with many calling rooms spotless and the property fresh and well kept. A smaller number report issues such as insects, a dirty shower, or some wear like peeling wallpaper.

Related guest reviews

6

Gloria

8 Jun 2025

·

Stayed 1 night

Dirty shower, very thin walls

10

Thamer

27 Oct 2025

·

Stayed 2 nights

Very clean and staff were very nice and friendly.

10

Steven

9 Dec 2025

·

Stayed 2 nights

Room was spotless and the lobby was exceptionally welcoming. The staff at the front desk greeted us immediately and we used quick checkin beofre we arrived.

10

Barrie

3 Oct 2025

·

Stayed 1 night

Wonderfully maintained, extremely comfortable and courteous staff.

10

Susan

29 Nov 2025

·

Stayed 1 night

Room was spotless staff great! Love it.

4

Mariah

28 Nov 2025

·

Stayed 1 night

It was a nice hotel and seemed clean However we did kill about 5 Silverfish bugs and a bunch of tiny flies in the bathroom when we checked in, And I killed one silverfish bug on my arm in the middle of the night, Mentioned to staff in the morning at check out and in text and they told me they would alert housekeeping(but nothing else) probably won't rebook there because of the bugs 200 Level room Other then that it would have been a lovely stay

10

Catherine

6 Jul 2025

·

Stayed 2 nights

Great stay with our fur daughter. The only thing that was a little thing to note was the water didn’t drain fast in the tub and the wallpaper is starting to peel

10

Ralph

21 Sept 2025

·

Stayed 1 night

Likely the cleanest hotel we’ve ever stayed in. Huge rooms. Comfy beds. If we’re ever back in the area, we will definitely book a room here.

4

Sharanjit

26 Oct 2025

·

Stayed 1 night

The property needs renovation. The lobby furniture is old and dirty. The room's air conditioner is old, needs repairs and makes noise, making it difficult to sleep. The shower door is loose

10

Hattie

3 Nov 2025

·

Stayed 3 nights

It was spotless

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Rooms

Rooms are spacious, modern, and comfortable, with many praising very comfortable beds and useful in‑room amenities like fridges and microwaves. Noise travels between rooms/floors, some window coverings leak light, and occasional HVAC, Wi‑Fi, or cable issues occur.

Related guest reviews

10

Kevin

25 Oct 2025

·

Stayed 2 nights

The hotel was new. The room we had was clean ,large, complete with fridge and microwave. The bathroom had a fan . The breakfast was excellent and there was a large,well-spaced area for eating. The nearby shopping outlet was an added bonus. Highly recommend this hotel!

6

dustin

17 Jun 2025

·

Stayed 1 night

There was a sports team staying above us all night running around and keeping us awake. The pool area is usually invaded by an unsupervised kids sports team and we groan every time we see them. We didn't sleep well because of this and there was a persistent leak dripping in the window all night.

8

Christine

21 Nov 2024

·

Stayed 2 nights

Nice hotel, seems quite new, very clean. Cable TV wasn’t working but this was out of the hotel’s control. Our last night at 2am another guest entered their room above us and were very loud, woke us up. Sound proofing is an issue. Breakfast was fine- standard fare.

6

Tien

2 Sept 2025

·

Stayed 3 nights

Every night in my room, I hear snoring right at the head of the bed in the room on the left. I hear coughing and talking in the room on the right. I don't understand why the soundproofing is so bad. At 7am, the sun shines bright light on the bed without a light curtain. I don't understand. The room is new, clean, and spacious. The problem is that I have to sleep on the sofa because of snoring and sunlight.

8

Jacob

24 Aug 2025

·

Stayed 2 nights

Great location and hotel, I've been there a few times. The wifi is trash. Always kicks me off and fails when casting to the tv... Not a super quiet hotel, always lots of kids...

8

Cristina

4 Dec 2025

·

Stayed 1 night

The room was cleaned and the check in was quickly. The third floor was noisy and you can hear people in the adjacent room and hallway.

8

Joe

8 Oct 2025

·

Stayed 3 nights

The hotel was great and the few interactions we had with the staff were fine. My only complaint was noisy neighbours (footsteps above sounded thunderous) and because our room was at the front of the hotel, some noisy traffic and exhaust sounds early in the morning and late at night.

6

Karin

15 May 2025

·

Stayed 2 nights

Pros: The staff were absolutely fantastic! Check-in was very easy, as was check-out. Breakfast was great, too. My room was spotlessly clean and the bed was very comfortable. Cons: The building was very, very warm. The a/c worked to cool my room, but it’s quite noisy. The ‘blackout curtains’ consist of a pull down shade that would be great if not for all the light that comes in at the top and sides. Admittedly, I’m very picky about my room being totally dark as I’m not a sound sleeper. I think for most people it would probably be fine but for me, in conjunction with a loud fan that kept me up, it meant a less-than-restful sleep. Would definitely stay there again, but with a sleep mask next time.

10

Rachel

15 Feb 2026

·

Stayed 1 night

Rooms were a great size and clean.

8

Eric

9 Oct 2025

·

Stayed 2 nights

Everything was wonderful, staff was great . But em 215 did not have black out curtains . So at night people could see in with the light on and light from outside would come in . Not sure if that's every room or something was just off , but that was the only flaw . Great property otherwise

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Service

Staff are widely described as friendly, professional, and accommodating, with smooth check‑ins and helpful issue resolution or upgrades. Some guests experienced slow or unhelpful responses and limited noise enforcement during busy team weekends.

Related guest reviews

10

John

8 Sept 2025

·

Stayed 6 nights

Staff attended to our issue of guests directly above us being very loud and heavy footed, we were moved to another part of the hotel and our stay was excellent.

2

Jordan

18 Feb 2025

·

Stayed 1 night

The property itself is nice and clean. We booked a stay for a Sunday-monday , arrived at the lobby to establish we were already charged for a nights stay , turns out it booked us in on saturday. We followed proper chanels for a refund and when we left we were told it would be coming but it hasnt. We then recieved a message about it, then a phone call being denied. We were Stuck in a snow storm and had to be charged a second time to stay for our orignal trip. Breakfast was decent. Hot tub was closed which was also disappointing since we picked this hotel for that reason. i wouldnt reccomend. Customer service/support is terrible.

10

Marissa

8 Dec 2024

·

Stayed 1 night

Very clean extremely nice staff, very accommodating

10

Nichole

26 Dec 2025

·

Stayed 3 nights

The staff was very helpful and respectful. Especially the management who seemed to go above and beyond. He could even be seen outside in freezing cold temps assisting a coworker with the front trash bins This is a team of people who care. Also the housekeeping staff kept my room clean daily. Even though signs in the bathroom stated otherwise. The only issue was a loud snoring individual who kept me up until 2am the second night of my stay. I had to lose 2 hours of my following day taking a nap. Other than that, the stay was wonderful. Very similar to staying at a Hilton property brand location and that is hard to find.

6

Michael

29 Nov 2024

·

Stayed 2 nights

Check in was terrible. Keys didn’t work. Someone was in the room when we got there. But wouldn’t answer the door when we knocked. I went to the front desk for a third time and asked for a manager. But he never showed.

10

Livia

13 Nov 2025

·

Stayed 1 night

Rachel at Reception was AMAZING!! Very friendly and professional. She gave me an upgrade...I was not expecting this..the room was fabulous, very clean. Enjoyed my stay.

8

Catherine

17 Nov 2025

·

Stayed 2 nights

Very clean. Friendly and helpful staff. Great loaction. It was my boyfriends birthday and they went above and beyond with special treats in our room. Highly recommend this property.

10

glenn

12 Jul 2025

·

Stayed 3 nights

Great location Great staff and service Bar and restaurant on site

2

Natasha

16 Apr 2025

·

Stayed 2 nights

Staff was quite rude

8

John

10 May 2025

·

Stayed 1 night

Good enough. The staff saw me coming reception and walk away to the back and I had to wait for at least 5-7 min before someone return . The one guy made eye contact with me I was limping too from an injury. Not good .

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Location

Convenient west‑end base across from Tanger Outlets and near Canadian Tire Centre, restaurants, and Highway 417; parking is easy. It’s a drive to downtown and less walkable beyond the immediate shopping area.

Related guest reviews

10

Faramarz

24 Nov 2025

·

Stayed 1 night

Very clean rooms, new building, good breakfast. Location is a bit off the city.

10

Stephanie

30 Sept 2025

·

Stayed 1 night

We slept very comfortably. No complaints, and the outlet mall across the street was calling to us! Haha

10

Judy

1 Oct 2025

·

Stayed 3 nights

This hotel was perfect for a visit to Ottawa….close to highway into the City but also surrounded by restaurants, shopping and green space. It’s only 5 years old and is bright and clean and full of light…..really good buffet breakfast. Can’t wait to stay again!

10

Gerardo

20 Jun 2025

·

Stayed 1 night

Excellent location for shopping and very close to the stadium.

10

Nicole

12 Jul 2025

·

Stayed 3 nights

Great amenities for families. Enjoyed that we could walk to the outlet mall or take quick 20 min drive to downtown Ottawa.

10

Jennifer

12 May 2025

·

Stayed 1 night

Clean, spacious, good breakfast, and close to lots of shopping options and right off the highway.

10

Jennifer

30 Mar 2025

·

Stayed 2 nights

Location was great for shopping and a Senators game!

10

Justin

27 Nov 2025

·

Stayed 2 nights

Check in was a breeze and rooms were phenomenal. Parking was spacious and easy. Great location, very close to a strip mall with many restaurants and stores and is also very close to the Canadian Tire Centre

10

David Edward

21 Sept 2025

·

Stayed 2 nights

Close to Canadian Tire Centre. Outlets

10

Larry

17 Feb 2025

·

Stayed 1 night

Location has accessible shopping and restaurants within walking distance. Very clean hotel with great staff!

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Dining

The free breakfast is generally liked with hot options and waffles, but several note limited variety, lukewarm items, long lines at peak times, and weak coffee. The lobby bar/restaurant is appreciated though the menu and hours are limited.

Related guest reviews

10

Camie

6 Aug 2025

·

Stayed 2 nights

The room was clean and up to date! The beds were comfy and clean! The bathroom was clean and functional, the shower pressure was perfect! The breakfast was great I loved how they changed the hot meal part slightly everyday so it didn’t get too boring! For example one day was everything to make a breakfast sandwich the next was the typical scrambled eggs, home fries and sausage! It was great! The sausages were very oily so watch out for that lol! Other than that I have nothing negative to say!

8

Giles

22 Sept 2025

·

Stayed 2 nights

First impression of the staff on site and room was AMAZING!! Floors were very clean and the room smelled brand new (no harsh chemical smell), floors were VERY clean!! Thank you!! My only concern was that some breakfast items didn’t feel too warm (beans, sausage and potatoes), I stay at hotels 4-5 times a year and based on other hotel breakfasts they seem to have their food at warmer temperatures

8

Julie

30 Jul 2025

·

Stayed 2 nights

The staff were all amazing, very helpful, polite and friendly. The hotel still has the new look feel and has been well taken care of. Our room was great, clean, quiet, comfy beds, nice bathroom, tastefully decorated. We had a couple of very small issues but they were dealt with very promptly. The breakfast was actually very good especially for a free breakfast. There was quite a variety of foods to meet everyone’s needs. The coffee however was a let down, tasteless and not very strong at all. We ended up getting a Timmies each morning as it is just across the road from the hotel. Great location especially if you are attending a concert at the Canadian Tire Centre, just off the highway and right across the road from the Tanger Outlet shopping centre. The pool was great, it’s not huge but we had no issues whenever we went down to it, in fact we had to ourselves a couple of times. We would definitely stay here again.

10

April

23 May 2025

·

Stayed 1 night

Was only there for 1 night but the staff were very friendly and helpful. The hotel was very clean; the room was spotless and very comfortable. Had dinner in the lounge; the options were limited but was good. I would stay here again

10

Amy

27 Oct 2025

·

Stayed 2 nights

Beds were very comfortable. Breakfast was hot & cold food. Good options. Everything was clean

10

krista

24 Oct 2025

·

Stayed 1 night

Amazing hotel the bartender was amazing

6

Ernie

14 Oct 2025

·

Stayed 3 nights

Friendly staff with effort to do their jobs. The issue appears that in the dining area at peak breakfast times they are understaffed. This resulted in less than clean tables when they did open up. During our three day stay one morning saw one warming tray not operating which resulted in inedible eggs.

10

Shannon

19 Sept 2025

·

Stayed 2 nights

I wish the breakfast buffet was better organized and had more options but otherwise a nice stay. The pool was great.

10

Loudy

9 Jun 2025

·

Stayed 1 night

Great expérience from check-in to check-out. Nice staff, the property is new, clean and conveniently located across the street from the Tanger outlets. We didn’t order from the restaurant on site but we did check out the menu and we were surprised by how affordable the food and drinks were. The pool is also very nice.

10

Cheryl

28 Apr 2025

·

Stayed 2 nights

Nice bar area with appetizers. Good breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $161	3 $189	4 $196	5	6 $199	7 $203
8 $113	9 $145	10 $177	11 $159	12 $240	13 $200	14 $203
15 $108	16 $148	17 $166	18 $165	19 $271	20 $271	21
22 $147	23 $187	24 $211	25 $176	26 $271	27 $271	28 $244
29 $122	30 $165

Su	Mo	Tu	We	Th	Fr	Sa
		1 $168	2 $168	3 $226	4 $260	5
6 $124	7 $148	8 $176	9 $169	10 $212	11 $210	12
13 $124	14 $143	15 $149	16 $146	17 $151	18 $150	19 $162
20 $124	21 $139	22 $148	23 $143	24 $132	25 $151	26 $175
27 $191	28 $214	29 $229	30 $237	31

Wingate by Wyndham Kanata West Ottawa

Prices for Wingate by Wyndham Kanata West Ottawa

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed with Sofa Bed (Not Pet-Friendly)

Superior Room, 1 King Bed

Standard Room, 2 Queen Beds (Not Pet-Friendly)

Superior Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Suite, 1 King Bed with Sofa Bed (Not Pet-Friendly)

Deluxe Room, 2 Queen Beds

Guest reviews of Wingate by Wyndham Kanata West Ottawa

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wingate by Wyndham Kanata West Ottawa

Prices for upcoming dates