Hotel TAO

I highly suggest not attempting to stay here. The key word here being "attempting", because check-in time is at 10pm at night, and after showing up at 9pm, we were told that not only was check-in time at 11pm, but that our reservation had been cancelled without our knowledge. The reasoning given for the cancellation was that they couldn't reach us and validate our reservation by phone. Not only am I skeptical that this is a legitimate reason, but the other strange things about this cancellation were that we had not been automatically refunded our money, nor were we notified of the cancellation via email or in the ongoing, multi-day email conversation we were having with them in regards to check-in time. Regardless, after a bit of a struggle, we ended up getting back "most" of the cost of our reservation in cash, but we were forced to look elsewhere for a hotel at 9pm on a weekend. This was not only costly and stressful, but extremely disruptive to our plans. If you are looking for somewhere to stay, please look elsewhere. Best of luck.