Name: Hotel Madi
Address: San Francisco 34 Colonia Centro, Zona Centro, San Miguel de Allende, Guanajuato, Mexico, San Miguel de Allende, Guanajuato, MX
Price range: $115–$314 per night
Rating: 9.15

What guests think

Travellers describe Hotel Madi as a small, modern boutique stay with exceptionally friendly staff, very clean spaces, and a superb central location steps from the main square, plus a rooftop terrace with a small heated pool and city views.

Many rooms are compact and lack exterior windows, making some spaces feel dark with limited storage. Parking is off site via paid valet and curbside loading can be awkward on the narrow street. Breakfast is commonly described as basic with limited variety and weak coffee, and some guests reported intermittent hot water, water pressure, or Wi‑Fi issues. Expect a clean, centrally located boutique hotel with warm service and modest amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace with a small heated pool and city views is a highlight; bar or pool service can be limited or slow. Parking is off site via paid valet and loading/unloading on the narrow street can be tricky; spa/massage services are available.

Related guest reviews

10

Dena

Oct 30, 2025

·

Stayed 4 nights

This is a beautiful hotel and I will gladly stay there again. It's a small and beautifully designed hotel in a great location just steps away from the pedestrian car free zone of the Centro. Service is excellent, hotel is very clean and filled with art and the rooftop terrace with the view is the icing on the cake. I would definitely stay there again.

10

Juan

Jan 27, 2026

·

Stayed 3 nights

Todo muy bien, el hotel esta muy céntrico. Lo único complicado es bajar y subir el equipaje ahi en el hotel. No hay lugar de estacionamiento ni para eso. El valet hace mucho para ayudar.

Translate

10

Nataliia

Aug 4, 2024

·

Stayed 1 night

Great pool and view

8

martin gerardo

Mar 11, 2024

·

Stayed 2 nights

EL LUGAR LA UBICACION Y EL SERVICIO SON BASTANTE BUENOS, QUIZA EL DESAYUNO CUANDO HAY ALGO DE GENTE SI ES SERVIDO MUY LENTO, TAMBIEN ACLARAR QUE EL ESTACIONAMIENTO TIENE COSTO APARTE Y NO HAY ESPACIO AFUERA DEL HOTEL PARA ESTACIONARTE Y HACER CHECK IN NI CUANDO SALES DEL HOTEL, DEBES DETENER EL TRAFICO PARA SUBIR O BAJAR TUS MALETAS

Translate

10

Deborah

Nov 20, 2024

·

Stayed 8 nights

Very attractive hotel close to the main square and all its attractions. Pool on roof is small and heated - great for a cool evening. Staff was very friendly and helpful. The WiFi was out for a few days when we were there and, as a result, a staff person had to let us into our room multiple times. They were always cheerful and (sometimes) exhausted. Management treated guests to a free cocktail once the WiFi was back up, to thank us for our pati. Nice touch.

10

Fernando

Apr 24, 2025

·

Stayed 2 nights

Todo muy bien .. solo no tienen estacionamiento pero ellos te consiguen uno a un precio más accesible que si metieras por tu cuenta a un estacionamiento tu vehículo.

Translate

10

Nancy Alejandra

Sep 7, 2025

·

Stayed 5 nights

This place was such a cute, clean and welcoming hotel. Close to el centro and you walk everywhere. It has a cute rooftop lounge and pool when you can see the parroquia.

10

MARIBEL

Jan 13, 2024

·

Stayed 1 night

Muy bien ubicado, súper céntrico, el servicio de todo el personal es muy bueno. Las habitaciones muy limpias. También nos gustó que te dan acceso al sauna e hidromasaje. Algo que tienen que mejorar es el servicio de alimentos, es bastante lento.

Translate

10

Stephanie

Oct 27, 2025

·

Stayed 2 nights

Extremely nice staff and very well located! Cute lil pool and rooftop, very quiet and clean rooms! The only negative is the poor buffet breakfast!

10

Jeff

Mar 5, 2025

·

Stayed 2 nights

Pretty good. The ladder at the pool was rickety but other than that a great place to stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently praised as very clean. Some guests noted maintenance issues such as inconsistent hot water, weak shower pressure, leaks, or occasional pool cleanliness concerns.

Related guest reviews

10

Alejandro

Nov 16, 2025

·

Stayed 3 nights

Clean rooms, staff was great specially Estrella and the kitchen staff.

10

Matthew

Feb 3, 2026

·

Stayed 3 nights

Clean, great location and very friendly service!!

10

Elba

Oct 16, 2025

·

Stayed 2 nights

The hotel was very clean and the staff was very friendly!!

6

Andrew

Aug 23, 2023

·

Stayed 8 nights

It was clean. 2nd night at 3am water came through the ceiling and light fixtures. I was moved to another room. Next morning had a shower and the shoer drain was plugged and flooded out the bathroom and the bedroom. Took me 1/2 hour to clean it up. This was compounded as no one spoke English. No one ever came to talk to me about it. 3 days in a row the door fob did not work so had to go to front desk for a new one

10

Patrick

Sep 22, 2025

·

Stayed 2 nights

Muy agradable la estadía en el hotel,el personal muy atento y muy servicial lo recomiendo ampliamente. El único detalle es que el tipo de regadera en el baño,no sale suficiente agua.

Translate

8

Sophia

Jan 23, 2025

·

Stayed 3 nights

Very weak shower water flow and when I turn on cold water hot water stops flowing. Otherwise, Very clean and lovely hotel.

6

Joanna

Sep 24, 2025

·

Stayed 2 nights

There was no hot water in both days in our stay. I had to communicate with front desk staff 2x.

10

Huseyin

Apr 17, 2025

·

Stayed 3 nights

Nice location. Great personnel. Super Clean.

10

Libertad

Jul 6, 2025

·

Stayed 4 nights

Very clean property, friendly staff, relaxing hotel to come to rest.

6

JAVIER RUIZ

Aug 9, 2023

·

Stayed 2 nights

TODO MUY BIEN, SOLO LA ALBERCA MUY SUCIA SE NECESITA MAS FILTRACION DEL AGUA.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Modern rooms with comfortable beds, but many are small and lack exterior windows, resulting in limited natural light and storage. Some guests reported noise from hallways or outside and periodic Wi‑Fi outages.

Related guest reviews

8

Julio Angel

Feb 26, 2025

·

Stayed 6 nights

The staff and location were great. Really nice to have a small pool on the roof that you can relax and take in the scenery. Any questions were easily and quickly answered, and staff were super helpful. If I had one negative it would be that the rooms are a bit dark due to no exterior widows. It was not a huge issue. I would stay again.

8

Dawn

Mar 28, 2025

·

Stayed 5 nights

Only drawback is there was no window to outside in my room. Only a window to inner courtyard. I needed the shade closed for privacy. All good other than that. The staff is great but don’t count on much English.

10

Maureen

Dec 13, 2025

·

Stayed 5 nights

Staff great, room good BUT it’s definitely unique. Dark (I needed it) but beware—no windows!!

8

Jeanette

Jan 6, 2025

·

Stayed 2 nights

Highlights: charming boutique hotel, beautiful roof deck with amazing views and heated small pool, helpful and friendly service, perfect location, large and updated bathrooms, clean rooms, excellent free breakfast. Minuses: Very small rooms with no windows, made us feel claustrophobic. No place to stop the car: we had to double park and block traffic, to unload our car, but hotel staff helped us to valet our car. Most of our stay there was no internet and cell signal was nonexistent in the room. Air quality was bad even inside-it is not a hotel, but town problem.

6

ANTONIO

Jun 11, 2024

·

Stayed 1 night

Bien ubicada pero las habitaciones no tienen vista ni ventanas

Translate

8

Maria

Jul 15, 2025

·

Stayed 4 nights

Pretty hotel. Good location. Walking distance from plaza and churches. Staff was very friendly and helpful. The pool area was very nice and the water was nice and warm. Hotel has elevators! Our hotel room was clean but very small with no extra storage besides the closet. We were living out of our suitcases because there was nowhere to put our stuff. Breakfast was ok. No variety. Same thing everyday-scrambled eggs, chilaquiles, pre wrapped fruit, pancakes and toast. Nothing freshly made, just sitting in warmers, maybe it’s because there is no restaurant in the hotel. We were there for four days. I guess it did its job.

10

Deborah

Nov 20, 2024

·

Stayed 8 nights

Very attractive hotel close to the main square and all its attractions. Pool on roof is small and heated - great for a cool evening. Staff was very friendly and helpful. The WiFi was out for a few days when we were there and, as a result, a staff person had to let us into our room multiple times. They were always cheerful and (sometimes) exhausted. Management treated guests to a free cocktail once the WiFi was back up, to thank us for our pati. Nice touch.

6

Lydia

Jan 26, 2023

·

Stayed 2 nights

The rooms were very small and there was an inside window with light at night that made it very hard to sleep. The rooms were not as advertised.

6

Rita

Nov 12, 2024

·

Stayed 3 nights

Ok hotel, in a great location. The walls are so thin you can hear everything.

6

Tatiana

Sep 5, 2023

·

Stayed 1 night

The roof and view are great. However, they have no food service outside of breakfest. And oh aren’t allowed to consume outside food in lobby or pool area. This makes enjoying time by the pool difficult for anything but a short time. And since the rooms are so tiny and only have one chair you can’t even enjoy snacks in your room. The staff are super friendly and we loved the gestures and kindness. But disappointed can’t even explain the room. It was a ground floor interior room. So the only window opened to hallway. With a thin shade that allowed every moment in our room to be seen. This was very problematic at night as the entire courtyard was illuminated thanks to central statue. As the one shade was far from a blackout shade. Meaning we had a bright room without even turning on our light

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and helpful, with staff often going above and beyond. Occasional reports cite slow or disorganized breakfast service, uneven communication, or an unhelpful interaction.

Related guest reviews

2

Monica

Jun 24, 2024

·

Stayed 4 nights

Unorganized, especially during breakfast. Breakfast was complimentary, however the menu had options that were not part of the complimentary breakfast. The server kept asking everyone what’s your room number, messed up our orders, took over 1 hour and 30 min to bring our breakfast and was incorrect. The rooms are extremely small. If you’re booking a double bed room and the name of each person is not on the reservation they will charge you an additional $50.00 per person per night. Overall, beautiful city wrong hotel

10

Alejandro

Nov 28, 2025

·

Stayed 4 nights

Great staff, great service, and close to main plaz

10

Colleen

Feb 17, 2025

·

Stayed 6 nights

We really enjoyed our stay. The hotel is extremely clean and the staff is wonderfully over-the-top in providing service and offering friendly suggestions and information. Everyone on the staff went out of their way to make our stay wonderful. The only thing that was less than perfect for me was that due to the location of the building, there were no windows to the outside in the hotel rooms. Of course, that is not unusual in a hotel in a downtown area where the buildings are built into each other, and it did not affect my stay or my enjoyment of the location and hotel. It is extremely walkable to Central, and the staff at the hotel was always very helpful in getting us dining reservations and taxi service even when we needed to go out of town.

10

Jose

May 19, 2025

·

Stayed 3 nights

I am glad I picked this hotel and I definitely recommend it for staying within walking distance to El Centro, Restaurants, Shopping, Mercado de Artesanías, banks, ATM’s…Excellent service from the time we walked in! Estrella at front desk and staff were very welcoming and helpful. Great communication prior to arrival. The rooms were nice and the whole property super clean, the breakfast was ok and included. Amazing rooftop with nice views and pool. Would stay again!

10

Gerard

Oct 20, 2024

·

Stayed 1 night

Staff were amazing. That were friendly and helpful. I would highly recommend this hotel.

10

Nalani

Oct 5, 2025

·

Stayed 3 nights

Excellent front desk staff - will be coming back to visit! They made the stay extra memorable.

8

Ana

Aug 8, 2023

·

Stayed 4 nights

Tje property was very clean, my only complaint were the ladies at the front desk, they had not desire to assist or help, they never smiled and were very uninformed of the amenities in the property. We arrived early around noon and were told to come back at 3pm for check in, I asked if maybe they thought the room will be ready before and with a very stern look she just repeated "check in is at 3pm". Luis was the only gracious person at the hotel.

10

Heidi

Jul 2, 2025

·

Stayed 4 nights

Phenomenal staff, great experience

10

James

Oct 5, 2024

·

Stayed 1 night

Great staff. Helped book my bus ticket to another city. Very clean and friendly. Walkable Jim Vancouver wa, usa

10

Leticia

Dec 29, 2022

·

Stayed 19,354 nights

Nice modern hotel with very friendly staff. We were upgraded to a nicer room upon arrival. The location is great and the beds are very comfortable. Their staff are very helpful and they even went beyond my expectations by helping me transporting our passports to Guanajuato when we accidentally left them in the safe box when we left the hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised central location near the main plaza/cathedral with easy walking access to restaurants and sights. Car access is tight, so loading can be inconvenient and parking is handled off site.

Related guest reviews

10

Claudia

Aug 11, 2025

·

Stayed 1 night

Very accessible walking distance to main attractions

10

Matthew

Feb 3, 2026

·

Stayed 3 nights

Clean, great location and very friendly service!!

10

Sandra

Mar 30, 2024

·

Stayed 2 nights

Es un hotel pequeño, muy cómodo y la atención de todo el personal es excelente. La ubicación es increíble porque esta justo en el centro de San Miguel y pueden caminar a todos lados

Translate

10

steve

Mar 17, 2024

·

Stayed 7 nights

Briefly, great location as it was close to El Centro but far enough away to be away from the din. In any case, the hotel was constructed and oriented to be very quiet (except for the occasional late -night revelers returning at 1 or 2 in the morning). Very clean, comfortable, modern, and aesthetically very pleasing. All of the staff was great; sincere, polite and friendly. A special shout-out to Ernesto. He is very well named as he is very ernest about helping.

10

Jorge

Oct 8, 2025

·

Stayed 1 night

Walking distance to the main plaza and cathedral is 2 minutes away. Restaurants, Starbucks surround the hotel.

10

Rick

Feb 18, 2025

·

Stayed 3 nights

This hotel is right by the heart of Historical Center of San Miguel de Allende. Majority of tourist attractions are within 20 minute walk. Plenty of nice restaurants and cafes are nearby. We rested well in this boutique hotel. Don’t expect large rooms like those in CDMX. There won’t be windows either. However, the hotel is well decorated. Last but not least, the staff there were all very friendly and helpful. We particularly appreciated Caesar’s hospitality. Will be back!

10

Gilbert

Oct 9, 2024

·

Stayed 7 nights

It was close to everything.

10

Francisco Javier

Feb 13, 2026

·

Stayed 2 nights

Everything good. Excellent location

10

Daniel

Jul 15, 2025

·

Stayed 5 nights

Located very central to town.lots of food options. Over $100 for taxi to hotel from airport.

10

jaime

Oct 7, 2023

·

Stayed 2 nights

Great location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Included breakfast is often described as basic with limited variety, sometimes cold, and weak coffee, though some guests still enjoyed it. There is little or no on‑site food service beyond breakfast, and bar/pool service can be slow.

Related guest reviews

8

Lila

Aug 2, 2025

·

Stayed 3 nights

Friendly, lovely and helpful staff. Perfect location, a short 2 minute walk to the center where cathedral is. Not a big variety for breakfast, but again you can walk out and find so many options.

8

Marcela

Mar 16, 2025

·

Stayed 2 nights

Un hotel com excelente ubicación. Puedes pasear por todo el centro sin necesidad de trasladarte. Es pequeño y tiene alberca templada. Servicio de spa. Solo que no tiene estacionamiento, te lo consiguen por una cuota por día. El servicio de alimentos en el hotel no es nada bueno. Teníamos desayuno incluido y acabamos saliendo a desayunar por lo mal (escaso-frio- amontonado) que estaba.

Translate

6

Regina

Oct 26, 2025

·

Stayed 4 nights

Breakfast variety was very weak. Coffee was terrible undrinkable for me and others in group I was traveling with. It was a great location; rooms were clean and had space for luggage. Bathroom and walk-in shower were exceptional. Bed was very comfortable. Good choice if you are not looking for many amenities. No gym and you had to ask staff to get you ice.

6

Reyna

Sep 11, 2025

·

Stayed 3 nights

The breakfast that was included was always ice cold and was more like a continental breakfast.

10

Joseph

Jul 2, 2025

·

Stayed 7 nights

Clean, friendly staffs, excellent location. We wish that the daily breakfast could have more varieties.

8

Gema

May 13, 2024

·

Stayed 1 night

The breakfast was good but the selection was very limited

10

Glenn

Jul 6, 2025

·

Stayed 4 nights

Lack of daily variety in the simple included morning breakfast. By morning #3 we are out of the hotel for breakfast.

8

Liliana

Jan 28, 2025

·

Stayed 2 nights

El servicio es excelente y muy personalizado, los espacios en el hotel muy agradables, además de contar con una vista panorámica de primera. El único inconveniente que yo le veo es que no tiene servicio de alimentos al medio día ni por la noche, solo el desayuno que está incluido y es muy bueno. La ubicación también es excelente. La música en la terraza, la alberca, el bar en planta baja. Todo muy bien. Por supuesto converia a hospedarme de nuevo con ellos

Translate

10

Stephanie

Oct 27, 2025

·

Stayed 2 nights

Extremely nice staff and very well located! Cute lil pool and rooftop, very quiet and clean rooms! The only negative is the poor buffet breakfast!

8

Alma Yasmin

Apr 8, 2024

·

Stayed 5 nights

Great location and clean bedrooms. However, they have a very limited breakfast option, including hot coffee. The bar was never opened, we had to go next door to “La Doña.” It seems like they have limited staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$138
February	$168
March	$149
April	$142
May	$147
June	$136
July	$125
August	$117
September	$145
October	$154
November	$165
December	$151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $180	3 $183
4 $148	5 $145	6 $145	7 $145	8 $145	9 $256	10 $215
11 $145	12 $145	13 $145	14 $145	15 $146	16 $181	17 $193
18 $145	19 $148	20 $147	21 $148	22 $159	23 $237	24 $278
25 $195	26 $166	27 $207	28 $164	29 $165	30 $314	31

Hotel Madi

Prices for Hotel Madi

Monthly average prices

About this property

Location

Room options

Standard Double Room, 2 Double Beds

Deluxe Room, Bathtub

Deluxe Room, 1 King Bed

Standard Room, 1 Queen Bed

Deluxe Double Room, 2 Double Beds

Luxury Studio Suite, Terrace

Guest reviews of Hotel Madi

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Madi

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $115	19 $173
20 $115	21 $115	22 $115	23 $116	24 $115	25 $180	26 $180
27 $116	28 $133	29 $133	30 $116