Hotel Vondel Garden

Beware if you have trouble with steps, there were 45 from front door to room 202. Of course they are narrow, that's typical. We found it charming, but we had only a small luggage and are in pretty good shape. It seems to have good security, and fair amount of hot water. Room 202 is a family room with a queen bed and 2 twins. Staff is helpful and friendly. The hotel is a just few minutes walk to Hard Rock cafe and great restaurants. Get off the bus from the airport at leidsplain.

Unless it’s all you can afford, don’t stay here. Rooms are the smallest I’ve ever seen. Washroom was HORRIBLE. No lift, had to walk three floors with two suit cases.

The location was very convenient — easy to walk around and close to bus stops. However, there’s no elevator, which makes it difficult for seniors. Communication with the administration was very slow and disappointing. For example, the safe box didn’t work, and staff made no effort to fix it despite our requests.

Staff were all accommodating and nice but the hotel is in shambles. The water stops working in the mornings because their plumbing can’t handle more than two people using it at once. Also there’s no elevator and the stairs are really steep. There are a couple other things but those are the big two.

Absence of hot water Steep spiral staircase ascended only with difficulty with luggage No mirror in room or bathroom No coffee/tea in holder No chair for desk

The shower did not work.

Beliggenheden var super god, gåafstand til mange seværdigheder og hyggelige restauranter og park tæt på. Men der var ikke gjort grundigt rent, døren til toilettet var i stykker, samme med kaffemaskine og safe. Ingen elevator og sparsom bemanding i reception. Selvom de ansatte, der var, var søde og hjælpsomme.

Our stay was good perhaps the room didn't have good Wi-Fi, was super slow and the signal was poor, no frige, no iron, no microwave, and the bathroom extractor didn't work, I reported it but they didn't do anything about it. The room had a tv and a safe, if you ask me, it doesn't worth it for the price we paid.

Water worked only half the time but staff was kind and tried to help. Very steep steps to third floor was a bit scary if you have a big bag. Great location. Would only stay again if extremely cheap but don’t spend too much on this, especially if you need a shower badly.

good location! the stairs were awful for carrying a giant suitcase upstairs and no place to store luggage. The bathroom also had no mirror and the shower was okay.

Tiny top floor single room. Mosquitos in the room -- in October! Uncomfortable bed. But the worst thing was the water. In the late afternoon, the shower just barely dribbled down the wall for 20 minutes before the water pressure returned and the shower was then fine. Late on the evening the tap on the sink had nothing. No hot water, no cold water. Just some weird gurgling. 10 minutes later the water worked fine.

Clean place however needs maintaining, for example the toilet was missing a button to be able to flush it and entrance to hotel smelt very strong of urine. A very nice area to stay in but I wouldn’t say this place screams luxury at all, you get what you pay for. Walls are very thin so you can hear everyone around you. Doors are unlocked using phones which doesn’t feel so secure alongside no proper manual locks on doors that work. It would also be nice to see more staff as one only checks in online and there is no reception.

The hotel was in a goid neighborhood, but that was it. I would not recommend this hotel to anyone. The bathroom was full of mould (walls and shower curtain) and emited a strong, unpleasant odour. The doors (especially the bathroom door) and walls of the room were visibly dirty. The bedding consisted of a topper placed on two mattresses which were themselves very dirty, raising hygiene and comfort concerns. These conditions fall well below the standards of cleanliness and safety that one can reasonably expect. In the last night we were also as well locked out our room, because the digital system failed. I have complained, but no answer came back. As a paying guest this is unacceptable.

Nel ultima notte abbiamo trovato un topo o Ratto che mangiava i nostri snack che erano sulla mensola , intanto chiedo un indirizzo dove sporgere un reclamo ed un Rimborso del ultima notte passata in quanto non siamo riusciti a dormire e non è stato possibile chiedere un cambio camera

In a few words, the hotel’s pictures do not match the room we stayed in. Could be that the pictures were taken when the hotel was newer. Bed comfy, (however mattress torn) that’s the only positive. Room narrow and dark, bathroom just big enough for a child, curtain hanging off, stained pillows and you can tell it’s been that way for a long time, banging doors all night long and people stomping around in the early hours for extended periods of time. Receptionist I spoke with remotely, talked over me the whole time so difficult to get our self check in. It states the hotel has reception is staffed and open until 10pm this is not true! She also told me I could stay elsewhere at my expense and I would not be refunded..I will be pursuing getting some if not all of my money refunded!

This hotel is perfectly located and the rooms are very clean. The staff is super friendly and helpful. Recommendation with no hesitation

Personale poco gentile , colazione scarsa e stanza poco pulita .

Funcionários excelentes, educados. Próximo a supermercado. Fácil acesso. As toalhas precisam ser trocadas, estavam rasgadas e furadas. A porta do banheiro fazia muito barulho ao abrir. Ir ao banheiro na madrugada, todos acordavam.

Dirty walls, noisy... the window was not well locked and dusty.

Really poor - small room, dated and a major mosquito problem

Tiny top floor single room. Mosquitos in the room -- in October! Uncomfortable bed. But the worst thing was the water. In the late afternoon, the shower just barely dribbled down the wall for 20 minutes before the water pressure returned and the shower was then fine. Late on the evening the tap on the sink had nothing. No hot water, no cold water. Just some weird gurgling. 10 minutes later the water worked fine.

Unless it’s all you can afford, don’t stay here. Rooms are the smallest I’ve ever seen. Washroom was HORRIBLE. No lift, had to walk three floors with two suit cases.

Extremely small but clean room. No bed side table. Hard to get out of the bed at night to go to the bathroom. The double bed took up the whole room. The bed was comfortable. Hotel is very well located and staff were friendly and helpful. Good for a short stay and if you’re not spending much time in the room.

Das Zimmer war klein aber das war völlig in Ordnung. Es war alles sauber. Die Lage ist super. Das Bett war leider sehr unbequem und viel zu weich. Schade, dass die Dusche keinen richtigen Duschkopf hatte.

L emplacement est correcte et facile . Trop de bruit autour de la chambre par les chambres de l étage et l accès à l extérieur.

At first I was not able to contact the hotel to receive instructions, once it was solved, access was easy. The room is very small, it was so hot without AC. Door in bathroom creaks a lot. Convenient location (walking distance for museums)

De hotel voldeed niet aan onze wensen, douche en wc te klein. Kamer en de netheid ervan kon beter. Het was gehorig de deuren sloegen hard dicht. Wel een pluspunt, je was zo op de Leidseplein en de bezienswaardigheden in de buurt.

Zimmer leider viel zu klein zu 2.

In a few words, the hotel’s pictures do not match the room we stayed in. Could be that the pictures were taken when the hotel was newer. Bed comfy, (however mattress torn) that’s the only positive. Room narrow and dark, bathroom just big enough for a child, curtain hanging off, stained pillows and you can tell it’s been that way for a long time, banging doors all night long and people stomping around in the early hours for extended periods of time. Receptionist I spoke with remotely, talked over me the whole time so difficult to get our self check in. It states the hotel has reception is staffed and open until 10pm this is not true! She also told me I could stay elsewhere at my expense and I would not be refunded..I will be pursuing getting some if not all of my money refunded!

I liked about all, except the bathroom that is a bit too little.

Beware if you have trouble with steps, there were 45 from front door to room 202. Of course they are narrow, that's typical. We found it charming, but we had only a small luggage and are in pretty good shape. It seems to have good security, and fair amount of hot water. Room 202 is a family room with a queen bed and 2 twins. Staff is helpful and friendly. The hotel is a just few minutes walk to Hard Rock cafe and great restaurants. Get off the bus from the airport at leidsplain.

Boende låg bra till med tanke på vilka aktiviteter jag skulle göra. Incheckningen gjordes helt genom deras app, även upplåsning av dörrarna i entrén, till korridor samt till rummet. Väldigt smidigt och bra! Tänk på att ha en laddad mobil med tanke på detta! Det fanns även en reception öppen dygnet runt, en trappa ner från entrén. Möjligen att det fanns en ringklocka, om du inte har en mobil som fungerar, när du anländer.

The location was very convenient — easy to walk around and close to bus stops. However, there’s no elevator, which makes it difficult for seniors. Communication with the administration was very slow and disappointing. For example, the safe box didn’t work, and staff made no effort to fix it despite our requests.

Réceptionniste de nuit très désagréable ils nous à facturé 250€ car l’alarme incendie a sonné sans même se préoccuper et en plus elle nous as mis dehors à 1h du matin pas du tout professionnel étant dans le métier je déconseille fortement

The hotel was in a goid neighborhood, but that was it. I would not recommend this hotel to anyone. The bathroom was full of mould (walls and shower curtain) and emited a strong, unpleasant odour. The doors (especially the bathroom door) and walls of the room were visibly dirty. The bedding consisted of a topper placed on two mattresses which were themselves very dirty, raising hygiene and comfort concerns. These conditions fall well below the standards of cleanliness and safety that one can reasonably expect. In the last night we were also as well locked out our room, because the digital system failed. I have complained, but no answer came back. As a paying guest this is unacceptable.

Hotel Vondel is the absolute WORST HOTEL in Amsterdam I would not bother coming to a place like this! The hotel lies on expedia about amenities and also lied about having a 24 hour front desk! The hotel advertised 11am check-in and when we arrived we were sent away until 3pm as no room was available! Not front desk was working we had to talk to a door bell it was a very scary experience for a family feeling stuck across the world! After checking in to The hotel it was was small dirty and noisy next to a party place! Not suitable for family as they have a bar and a party atmosphere next store it completely ruined our trip booking this hotel caused a lot of extra in needed stress

Most staff bar one lovely. Unfortunately, exception left nasty impression. Bathroom ok but tiny . Bedroom basic. Did not reflect 3 star rating in my opinion . Would have rated it as 2. Entrance area let's in down. Dirty and tatty. Stairs steep and lots of them Staff did help us carry things up. Good luggage storage area . Breakfast ok again basic .Again, hardworking, pleasant staff except for one.

I miss this place already. we had the biggest room in the ground floor, family of 4 with infant. staffs are friendly, seems they love talking to people. this is a vintage building, I don't expect a laser straight walls and floors. at least, owners and staff did their best to keep everything upon modern standards, I appreciate them for that. Me and my 9 years old daughter listened to a customer yelling on the phone about no water flowing in his room upstairs, we just look at each other and smile. As we went out, a plumber came in to solve the issue. We will definitely stay on this place again in the future. The location of this place is perfect, near tourist spots etc.

In a few words, the hotel’s pictures do not match the room we stayed in. Could be that the pictures were taken when the hotel was newer. Bed comfy, (however mattress torn) that’s the only positive. Room narrow and dark, bathroom just big enough for a child, curtain hanging off, stained pillows and you can tell it’s been that way for a long time, banging doors all night long and people stomping around in the early hours for extended periods of time. Receptionist I spoke with remotely, talked over me the whole time so difficult to get our self check in. It states the hotel has reception is staffed and open until 10pm this is not true! She also told me I could stay elsewhere at my expense and I would not be refunded..I will be pursuing getting some if not all of my money refunded!

This hotel is perfectly located and the rooms are very clean. The staff is super friendly and helpful. Recommendation with no hesitation

Beware if you have trouble with steps, there were 45 from front door to room 202. Of course they are narrow, that's typical. We found it charming, but we had only a small luggage and are in pretty good shape. It seems to have good security, and fair amount of hot water. Room 202 is a family room with a queen bed and 2 twins. Staff is helpful and friendly. The hotel is a just few minutes walk to Hard Rock cafe and great restaurants. Get off the bus from the airport at leidsplain.

Sehr schöne Unterkunft in guter Lage. Der Hauptbahnhof ist in 30min zu Fuß zu erreichen.

konum olarak çok merkezi bir konumda ve her yere ulaşım oldukça kolaydı. beklentiniz çok yüksek değilse gayet ideal bir otel.

The room was small but comfortable. The location was very convenient to Leidesplein, the Rijksmuseum and Van Gogh Museums and Vondel Park. The check in and electronic key system was inconvenient and confusing. They provided a Nespresso machine but not the little coffee packets—so we couldn’t actually make coffee. There was no person on site for reception or guidance, but weirdly—while we were out—someone entered the room to tidy the bedding. That felt creepy since they didn’t bring coffee or any other amenities—it just seemed like an invasion of our privacy. I would recommend it to budget/no frills travelers, but most people could find a more pleasant location. There was a yard in back—but we weren’t allowed to enter. In general, they made no attempt to make this a pleasant stay—just a functional place to sleep.

Great place to lay your head for a nice traveling stay in Amsterdam! It’s a small room but had two cozy beds and functional bathroom. Highly recommend this place if your main goal is NOT to be in the room much as it is quite small. We were hardly there and just used it to sleep. Close to public transportation and plenty of restaurants and shops.

Great location near trams, canal cruise, museums; free coffee and chocolate drink selections and yogurt in reception. Good bagged breakfasts. Backs on to Vondel Park so quiet at night.

Great location, comfortable beds, nice size room (family of 4).

Struttura situata in ottima posizione al Vondelpark a 2 passi dal quartiere dei musei (Rijksmuseum, Museo Van Gogh, Moco, …). A parte il check in online che ormai è normale, per l’intero soggiorno non ho incontrato nessuno del personale). Comunque la communicazione fuzionava bene tramite Whatsapp. La pecca peggiore è la pulizia: il giroscale in moquette semrava non abbi mai visto un aspirapolvere, le lenzuola non erano fresche (almeno uno sicuramente), e il cestino in bagno non era svuotato. Cosa gradita era che mi hanno lasciato mettere la bici in reception al riparo (cosa non prevista inizialmente) e di avere anche dato la possibilità di lasciare il bagaglio in struttura il giorno della partenza. Quindi, se non si è esigenti, struttura accettabile per qualche giorno ad Amsterdam

Sehr gut gelegen. Alle Sehenswürdigkeiten fussläufig erreichbar um eine Vielfalt an Restaurants in direkter Umgebung. Trotz der zentralen Lage ruhig gelegen.

The hotel was right next to Vondelpark and I enjoyed being close to nature and havjng a tree view. I was able to rent a bike from the hotel and I rode around the park. I dined at the nearby restaurants, which were two blocks away, and the staff was accommodating and friendly.

Tell the customers, the breakfast must be eaten in the room.

Small room. Very noisy. Dirty sheets. Bed broken. Breakfast horrible : industrial orange juice, industrial pastry and served in a paper bag. Do not go to this hotel.

The room was small but comfortable. The location was very convenient to Leidesplein, the Rijksmuseum and Van Gogh Museums and Vondel Park. The check in and electronic key system was inconvenient and confusing. They provided a Nespresso machine but not the little coffee packets—so we couldn’t actually make coffee. There was no person on site for reception or guidance, but weirdly—while we were out—someone entered the room to tidy the bedding. That felt creepy since they didn’t bring coffee or any other amenities—it just seemed like an invasion of our privacy. I would recommend it to budget/no frills travelers, but most people could find a more pleasant location. There was a yard in back—but we weren’t allowed to enter. In general, they made no attempt to make this a pleasant stay—just a functional place to sleep.

Most staff bar one lovely. Unfortunately, exception left nasty impression. Bathroom ok but tiny . Bedroom basic. Did not reflect 3 star rating in my opinion . Would have rated it as 2. Entrance area let's in down. Dirty and tatty. Stairs steep and lots of them Staff did help us carry things up. Good luggage storage area . Breakfast ok again basic .Again, hardworking, pleasant staff except for one.

A perfect location for a family visit to Amsterdam...charming, spotlessly clean, beautifully decorated, so easy and comfortable...lovely. And breakfast in the morning is delightful! Hotel Vondel Garden is a short walk to visit Van Gogh and all the Dutch Masters!

Our stay was short but exciting. If you are looking for fantastic views this isn't the place. However the hotel is clean tidy and has really helpful staff. It's located very close to all the main districts in Amsterdam with literally 10 easy walking minutes to them all. We were allowed to leave our bag's early from an early flight before check in and could pay extra for early room check in( not required). Easy walk to tram stop. Will advice anyone to purchase the 24hours tram tickets as valid much more than 90min bus. The hotel rooms are not large but totally adequate for shorter stays, we had hot showers but could have done with airvent extraction!! Good access to small outside space. Hotel has dated decor in the reception and corridor areas but sparce in the bedroom. I would definitely recommend this for short stays especially if you aren't going to be using it for more than just functional purposes. It was cheap but delivered more than just the price.

Welcome & staff & AM breakfast & free coffee were great. The rooms are incredibly small. The location is excellent for museums and for 30 minutes walk to city centre.. The room price was very high.

Great location near trams, canal cruise, museums; free coffee and chocolate drink selections and yogurt in reception. Good bagged breakfasts. Backs on to Vondel Park so quiet at night.

Personale poco gentile , colazione scarsa e stanza poco pulita .

The Vondel Garden has three stars. How this is possible is completely beyond me. My girlfriend and I rented a standard double room, however there wasn’t much “double” to it. The room could barely fit a double bed and it didn’t even have a cabinet to put your clothes in (my guess is that the room was max 6 square meters). The hangers for your jackets was in the bathroom… The window frames weren’t properly sealed and the room got quite cold during the night because of air leaks (it was a cold and windy spring night). We tried to turn up the heat, but it seemed like the heating in the building was turned off. The bathroom was surprisingly spacious compared to the rest of the room, however the bath tiles in the shower didn’t have the right angle leading the water to the drain resulting in a soaking wet bathroom every time you took a shower. This was also evident from the bathroom door, which had been damaged by all the water. The overall cleanliness was not impressing, even though the hotel cleans the rooms every day. The hotel offers breakfast, but it doesn’t have a dining place, which means you’re forced to eat in your bed (to be fair, we didn’t try the breakfast). This is probably one of the worst hotels, I have ever stayed in, especially if you factor in the prize. We’ve stayed at hostels that were way more comfortable than this and we honestly felt a bit scammed. Stay away from this hotel and find a hostel instead. You’re almost certain to find something better.