Name: Homewood Suites by Hilton Yorktown Newport News
Address: 401 Commonwealth Drive, Yorktown, Virginia, United States of America, Yorktown, Virginia, US
Price range: US$107–US$249 per night
Rating: 8.73

What guests think

At Homewood Suites by Hilton Yorktown Newport News, many travelers praise the friendly, welcoming staff and the generally satisfying complimentary breakfast, while noting spacious suites with kitchenettes that make longer stays comfortable for families and groups.

However, cleanliness and upkeep are inconsistent, with recurring reports of dirty or worn carpets, unpleasant elevator or hallway odors, and occasional pests alongside rooms that others found well kept. Facilities draw mixed feedback: several guests discovered there is no indoor pool or hot tub despite some listings, and elevators can be hot or out of order, though the outdoor pool, patio areas, and fitness room are appreciated. Set in a convenient area near dining and shops, it can be a comfortable base, but recent reviews suggest verifying cleanliness and facility details before you book.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note there is no indoor pool or hot tub despite some listings; only an outdoor pool is available. Elevators can be hot or unreliable, while the patio/grill and gym are appreciated, though gym cleanliness drew occasional complaints.

Related guest reviews

10

Kelli

9 Dec 2024

·

Stayed 1 night

Clean room. Good breakfast. Convenient and safe location. Outdoor areas looked really nice but it was too cold for us to enjoy them this trip. Would definitely stay here again.

8

Christopher

24 Aug 2025

·

Stayed 1 night

Rooms were clean, the breakfast was amazing, the pet area was good, the grill/patio was also really nice. We will be back next time in the area

6

Takisha

1 Jul 2025

·

Stayed 2 nights

Overall the hotel was just okay. Ms. Karen at the front desk was a gem. Her bubbly spirit made the accommodations manageable. My room on the 4th floor was pretty warm initially. It finally cooled by the evening. The elevator was very hot and humid.

6

John

7 Dec 2024

·

Stayed 4 nights

There is no indoor pool as the listing says.

2

Christina

2 Jun 2023

·

Stayed 2 nights

This property states that there is a hottub and indoor pool there is neither i wouldn't have booked here had i known

8

Nataki

22 Dec 2023

·

Stayed 1 night

The property is in need of some upgrades. 1 elevator was done and the button on the working elevator fell through a hole.

6

Natalie

18 Nov 2023

·

Stayed 1 night

My written review has to do with expedia and the false advertising displayed about the hotel. You posted hot tub and inside pool. The hotel has had neither for four years ......imagine my kids disappointment after hering that. Those amenities WAS THE ONLY reason i oicked the hotel ....its what i was looking for. I showed the staff and they were in disbelief as well since , again, no inside pool or hot tub for the past 4 yrs. THEN i have a non refundable stay because i went with the wrong company. Thanks for that , ruined the night .

10

John

10 Mar 2025

·

Stayed 2 nights

I loved this property it was really nice and cozy. The only thing I was disappointed about was on Expedia it said there was a indoor pool and a hot tub. They didn't have either they only had an outside pool. So I was a bit upset about that because I'm paying my money for all this stuff to come with it and y'all have false advertisement online. Someone definitely needs to update the website or something.

10

Tessa

19 Feb 2024

·

Stayed 1 night

College tour trip with daughter. She picked it out while I was driving and she did good!! Our criteria was cleanliness, quality of breakfast and gym. Road a class on the Peleton in the am. Gym was clean and quiet, but no towels or cleaning spray. Breakfast was 10/10. Fresh made waffles with fresh fruit and an omelet. Patio was lovely, but too cold to enjoy. Staff was friendly and welcoming. Water pressure was fine. I fell asleep within minutes and slept through the night with no issue. I would definitely stay here again.

4

Kathryn

30 Jun 2025

·

Stayed 4 nights

I liked the cleanliness for the most part. The elevator always had a horrible smell and hot. Stayed on the third floor and never had warm or hot water in the room.

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Cleanliness

Cleanliness is inconsistent: multiple guests reported dirty or worn carpets, unpleasant odors in elevators or hallways, and issues in some rooms. A few also mentioned pests, while others found areas clean.

Related guest reviews

10

monica

5 Sept 2023

·

Stayed 3 nights

Overall our experience was amazing. The only complaint I have is the carpet in the hallway in front of our room, it was extremely dirty.

4

Christian

28 Jul 2025

·

Stayed 1 night

The elevators smell really bad. The hallway carpet nèeds a desperate update. No natural light in the hallway.

6

Hector

17 Dec 2022

·

Stayed 2 nights

Everything was fine until I checked the bed sofa their were urine stains on the white blankets and had a strong smell, and I woke in the middle of the night for restroom and ran into a roach coming under the sink area.

4

Kelli

14 Oct 2024

·

Stayed 1 night

Check in was fine, the guest services gentleman had several calls while we were checking in but was very attentive to us. We had two rooms booked and they were able to put us side by side thankfully. The cleanliness of the rooms was a disappointment. The carpets are in serious need of a deep cleaning or even replacement. The bar stools were fabric covered and very dingy looking. There were several places that needed a good vacuuming, there were dried up contacts on the floor beside the night stand as well as two unidentified pills on the floor next to the nightstand/bed. The beds were clean, there was a spider on one of the beds but I felt confident it wasn’t anything crazy, just a spider. The beds were comfy as well. Shower was fine, the water did not get very warm. Overall just needs a really good, thorough cleaning.

2

Anthony

28 Sept 2025

·

Stayed 3 nights

By far the dirtiest hotel I’ve ever stayed in. From the lobby, the elevator, the hallway and the room . Everything was gross and smelled terribly. Avoid staying here

6

Kihara

6 Oct 2025

·

Stayed 2 nights

Very nice staff. Not too clean though unfortunately. Property could use a tune up .

6

Jerrald

21 Sept 2025

·

Stayed 4 nights

Poor condition of facility, room dirty, but staff were nice and room was quiet

6

Bucky

18 Jul 2023

·

Stayed 5 nights

The staff was great and the rooms looked clean. The only reason I give my stay 3 stars instead of 5 is i got ate alive by bed bugs during my stay. The last day there was an exterminator on site. Sounds like this was normal process for the hotel.

4

Crystal

12 Aug 2024

·

Stayed 1 night

The staff were amazing. But the room was very dirty. Hair was all over the shower. The pots and pans had old food in them from the previous guest. The walls were dirty. I dropped my headphones and when I looked under the bed I saw chopsticks and paper underneath the bed. I was very surprised because I had just rented a room back in April the hotel was very clean.

4

Kathryn

30 Jun 2025

·

Stayed 4 nights

I liked the cleanliness for the most part. The elevator always had a horrible smell and hot. Stayed on the third floor and never had warm or hot water in the room.

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Rooms

Suites are generally spacious and comfortable, with kitchenettes and layouts suited to families. Some mentioned dated finishes, worn mattresses, temperature or hot‑water problems, and minor maintenance needs.

Related guest reviews

10

Debbie

21 Jul 2024

·

Stayed 1 night

Room was spacious and comfortable. Love the set up of the room

8

Cassandra

11 Feb 2024

·

Stayed 1 night

The room was impeccable, very neat and clean. My only critique is the pillows, while soft and fluffy, they did not provide enough support for a good nights sleep, I wish there were other pillow options.

10

Monica

8 Apr 2025

·

Stayed 2 nights

The room was spacious and quiet. We were on the first floor and typically hear people an above us walk

10

Brian

23 Nov 2025

·

Stayed 2 nights

Great breakfast, super friendly staff, spacious room.

8

Dale

5 Jul 2025

·

Stayed 1 night

Clean rooms. Mattress seemed worn.

10

Aubrey

22 Sept 2025

·

Stayed 1 night

Very comfortable beds and quiet. Breakfast was great.

10

Brittany

29 Sept 2024

·

Stayed 2 nights

Big rooms! Updated for the most part, clean, and friendly staff! The shower itself could use a facelift due to wear and worn caulking and tub floor, but everything else was great! We will return and recommend!

10

Zack

30 Sept 2023

·

Stayed 2 nights

The full kitchen in the room was great, the separate bedrooms on either side of the hotel room livingroom was perfect for my travel circumstance *****

8

Sheronda

24 Apr 2023

·

Stayed 1 night

Nice rooms, although the air was extremely dry and I could not control and lower the room temperature. Not the best night’s sleep, but clean room and served the purpose.

10

Ralphann

12 May 2025

·

Stayed 1 night

We loved our room! It was spacious and smelled great!

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Service

Service is a strong point, with many mentioning friendly, helpful front desk staff and smooth check‑ins. A few noted inconsistent service from breakfast staff.

Related guest reviews

10

Daiten

29 Dec 2025

·

Stayed 3 nights

Great staff and when issue arose, staff handled it promptly

10

Taryn

29 Jun 2025

·

Stayed 2 nights

The front desk staff, especially Ms. Karen, were so welcoming and friendly.

10

Brian

23 Nov 2025

·

Stayed 2 nights

Great breakfast, super friendly staff, spacious room.

10

Evelyn

2 Oct 2023

·

Stayed 1 night

Kelly at the front desk was super amazing. She helped me with my check in and was gratefully helpful.

10

Leona

23 Aug 2025

·

Stayed 1 night

The hotel is located in a nice quiet neighborhood, close to restaurants and everything else and ample parking. The customer service was excellent and the breakfast variety was great too. I would stay here again.

10

Lori

22 Sept 2024

·

Stayed 2 nights

This is hands down my favorite hotel in the area. I travel to this area frequently, and am always thrilled when I can manage to stay here. Every stay is exceptional, there are extra touches in the room, it’s always immaculate, the beds are super comfy (and I’m really picky). This was the best stay yet due to the amazing, kind, friendly and accommodating front desk staff, particularly Karen, who is just the loveliest person. Thank you Karen for such a lovely stay, I’ll be seeing you again soon!

10

Melissa

29 May 2024

·

Stayed 2 nights

My family enjoyed our stay here. We arrived early from the road trip and were politely told we needed to wait until 3 pm to check-in. No problem. We were taking a chance anyway. When we returned and opened the door to our room, it was quite a pleasant surprise to see that our room was upgraded! The room was clean and the beds were comfy...although the pillows aren't that great. Breakfast options were plentiful. Every staff person that we encountered was hospitable and nice. We even received text messages throughout our stay to determine if things were going well. I was pleasantly surprised by this hotel and will surely book again. You should too! The office manager, Kelly?, and the front desk receptionist, Mrs. Joy Rivers, were both amazing!

10

Stephen

20 Nov 2024

·

Stayed 3 nights

Excellent staff. Made me feel welcome and at home!

10

Dakota

1 Nov 2025

·

Stayed 1 night

Easy check in, and even got a room upgrade.

10

AMY

21 Dec 2024

·

Stayed 1 night

Staff were very friendly and attentive. Breakfast was the best I have ever seen at a hotel and we travel a lot.

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Location

Convenient to restaurants, shopping, major roads, and area attractions, and often described as quiet.

Related guest reviews

10

Erik

24 Jan 2025

·

Stayed 2 nights

Visiting the area to see my grandkids, I have stayed here once before. The property is very clean and comfortable. Breakfast is very good and a great start to the day. It is convienent and close to anything you might need.

8

Arnetta

27 Sept 2024

·

Stayed 1 night

I like the quiet and convenient location. Nice.

10

Kerian

6 Jun 2023

·

Stayed 2 nights

The hotel was near food, shopping, and I-64. Even though there was a track and field championship with many families staying here, it was quiet and no loud noise

10

frank

2 Jan 2025

·

Stayed 1 night

Location

10

Jeffrey

27 Jun 2024

·

Stayed 3 nights

Great location. Convenient to shopping, fishing, crabbing and hanging out on the beach. Very nice!

10

Leona

23 Aug 2025

·

Stayed 1 night

The hotel is located in a nice quiet neighborhood, close to restaurants and everything else and ample parking. The customer service was excellent and the breakfast variety was great too. I would stay here again.

10

Lachelle

30 Apr 2025

·

Stayed 2 nights

The staff was friendly. The location was near shopping, restaurants and the movie theater. Breakfast in the mornings was good and was available early until 10am.

10

Katrina

28 Mar 2023

·

Stayed 1 night

I would definitely stay here again... the staff was super nice, the room was clean and quiet and it was in a great location to restaurants, shopping and a 15 min drive to the Hampton Coliseum

10

Holliday

12 Apr 2025

·

Stayed 2 nights

convenient

10

Taylor

4 Oct 2024

·

Stayed 2 nights

Great location for Hampton Roads. Allows you to get to all major attractions within 10-15 minutes. It is a nice extended stay style hotel at a reasonable price. The staff at the front desk were all helpful and professional. The included breakfast options were also great. The decor was funny and my children enjoyed guessing the famous pictures and portraits in their new pop/deco upcycle styles.

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Dining

Breakfast is frequently praised for being hot, varied, and satisfying. Some guests found it lacking at times or cited unfriendly service.

Related guest reviews

10

Erik

24 Jan 2025

·

Stayed 2 nights

Visiting the area to see my grandkids, I have stayed here once before. The property is very clean and comfortable. Breakfast is very good and a great start to the day. It is convienent and close to anything you might need.

6

Stephen

12 Oct 2025

·

Stayed 3 nights

Breakfast was the pits. Bacon overdone, no pancakes or waffles, no pastries. Went elsewhere for breakfast on subsequent days of stay.

10

Margo

17 Feb 2025

·

Stayed 1 night

The breakfast was hot an had variety. The room was cozy and comfortable. Definitely would stay again.

10

Brian

23 Nov 2025

·

Stayed 2 nights

Great breakfast, super friendly staff, spacious room.

8

Gregory

20 Sept 2024

·

Stayed 4 nights

Breakfast was lacking

10

Aubrey

22 Sept 2025

·

Stayed 1 night

Very comfortable beds and quiet. Breakfast was great.

10

Lachelle

30 Apr 2025

·

Stayed 2 nights

The staff was friendly. The location was near shopping, restaurants and the movie theater. Breakfast in the mornings was good and was available early until 10am.

10

Joqueta

19 Oct 2024

·

Stayed 4 nights

We enjoyed the convenience of the close proximity to family, living in Newport News, VA. The Registration staff We’re very friendly and personable. (Rose and Joy). The Hotel was clean and had a nice smell. Rooms were adequate for our needs. Morning breakfasts were a nice variety. However on the downside, there were two ladies that made my husband feel uncomfortable while he was getting breakfast for he and myself, which he brought back to the room. They were staring at him like “food police”. They never said good morning. They even commented because he forgot to get butter and coffee (he couldn’t carry everything). It’s not like he abused the breakfast, we really don’t eat much. When he went back they were talking about him and he heard them ( here he comes again). They are very unprofessional and need training on dealing with paying guests!!! (Greta and Ronda) We would stay here again, while visiting. And recommend to other family from out of town.

8

Robin

21 Jul 2024

·

Stayed 2 nights

The staff were so friendly and helpful. We really enjoyed the breakfast as well.

10

AMY

21 Dec 2024

·

Stayed 1 night

Staff were very friendly and attentive. Breakfast was the best I have ever seen at a hotel and we travel a lot.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $154	18 $179	19 $198
20 $132	21 $145	22 $196	23 $249	24 $143	25 $172	26 $172
27 $142	28 $145	29 $145	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2 $151	3 $168
4 $107	5 $180	6 $204	7 $191	8 $193	9 $152	10 $175
11 $107	12 $124	13 $125	14 $112	15 $176	16 $183	17 $155
18 $122	19 $140	20 $145	21 $206	22	23	24
25 $122	26 $126	27 $122	28 $125	29 $122	30 $152	31 $152

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About this property

Location

Room options

Studio, 1 King Bed, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Studio Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Bedrooms

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 Bedroom

Suite, 2 Bedrooms (Roll-In Shower)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Yorktown Newport News

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