Name: Conrad Hangzhou
Address: 228 Xinye Road, Jianggan District, Qianjiang New Town, Hangzhou, China, Hangzhou, Zhejiang, China
Rating: 9.17

Guest reviews

9.2

Superb

Based on 98 verified reviews

Facilities

10

Cleanliness

9.8

Service

9.8

2

Man Kwong

May 31, 2025

·

Stayed 5 nights

Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed.

10

Dawei

Apr 22, 2025

·

Stayed 2 nights

Nice

10

Tina

Mar 18, 2025

·

Stayed 1 night

I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.

10

Bart

Jan 18, 2025

·

Stayed 1 night

All just fine!

10

Mohamed

Jan 8, 2025

·

Stayed 2 nights

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl

228 Xinye Road, Jianggan District, Qianjiang New Town, Hangzhou, China

Location

With a stay at Conrad Hangzhou in Hangzhou (Qianjiang New Town), you'll be a 5-minute drive from Wushan Night Market and 5 minutes from West Lake. This luxury hotel is 4 mi (6.4 km) from Hangzhou China Silk Town and 4.6 mi (7.3 km) from Broken Bridge.

Raffles City Hangzhou(0.9 miles)

Hangzhou City Planning Exhibition Hall(0.9 miles)

MIXC Mall(0.9 miles)

Chongyi Church(1.7 miles)

Hangzhou Grand Theatre(1.8 miles)

Zhejiang University Huajiachi Campus(2.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 06:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, with limited spaces.

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately CNY 193.2 for adults and CNY 96.6 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

The property features elevators, step-free entrances, wheelchair-accessible facilities including a concierge desk, and limited wheelchair-accessible rooms.

The property is located in Hangzhou (Qianjiang New Town), a 5-minute drive from Wushan Night Market and West Lake. It is approximately 4 miles from Hangzhou China Silk Town and 4.6 miles from Broken Bridge.

Yes, there is an indoor pool available, with access from 10:00 AM to 10:00 PM.

Children are allowed at the property, and the minimum age for children to stay for free has not been specified.

The property offers rollaway beds for a fee of CNY 419.76 per night, and advance request or confirmation is required.

Conrad Hangzhou

Amenities

Property description

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