Name: Hotel Dwana
Address: Avenida Miguel Alemán 34, Col Centro, Mazatlán, Sinaloa, Mexico, Mazatlán, Sinaloa, MX
Price range: $55–$61 per night
Rating: 9.3

What guests think

Across recent reviews, Hotel Dwana is praised for its central, walkable location near Olas Altas, the Malecón, and Plaza Machado, plus friendly staff and generally comfortable, modern-feeling rooms that suit short stays near the historic center.

Common drawbacks include the lack of an elevator and no operating on-site restaurant or café. Several guests also mention unstable Wi‑Fi, limited TV channels, and housekeeping that is by request or inconsistently thorough, with worn towels noted. Expect a simple stay with warm service and few on-site extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note modern or recently updated facilities, but there is no elevator. The on-site restaurant or café is not operating.

Related guest reviews

6

Julie

Feb 22, 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

8

David

Dec 8, 2023

·

Stayed 4 nights

Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant. Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3. Even so I'd stay there again!

10

Clementina

Dec 10, 2023

·

Stayed 1 night

The only bad thing for the price is it does not have elevator. Everything else was perfectly fine

6

Samuel

Jul 13, 2022

·

Stayed 3 nights

No funciona el restaurante, el Internet es inestable, el servicio de cable para la televisión solo se ven 5 canales y todos los demas canales son propaganda del sistema que cable que tiene el hotel.

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10

Demetrio

Nov 23, 2024

·

Stayed 1 night

Muy buen lugar, esta remodelado, nuevo las instalaciones

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8

David

Jul 8, 2023

·

Stayed 3 nights

Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.

10

george

Mar 30, 2022

·

Stayed 1 night

clean and friendly, bright and new

10

ROSA HELENA

Jun 12, 2024

·

Stayed 2 nights

Todo muy bien, excelente ubicación. Lo único malo es que no tiene elevador y la cargada de las maletas se hace pesado.

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8

Efrain

Aug 11, 2024

·

Stayed 1 night

Muy buena opción para llegar a descansar, me quede una sola noche, cerca del malecón y del centro. Lo malo que no tiene elevador, pero es buena opción relación calidad y precio

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10

Robert

May 19, 2022

·

Stayed 10 nights

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but several reported housekeeping only on request or incomplete, with worn towels and occasional dirty linens or floors.

Related guest reviews

8

Adrian

Nov 13, 2023

·

Stayed 2 nights

El personal es muy amable, las habitaciones muy cómodas, la ubicación es excelente, si se quiere estar cerca del centro de la ciudad. Las toallas se ven a muy gastadas y el WiFi es inestable, para trabajar es suficiente apenas, para ver una serie en streamming, definitivamente no

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4

Juan

Feb 19, 2024

·

Stayed 1 night

They give me a small room, no toilet seat, dirty sheets. Small bathroom. Noise place. They change me to a second room. Almos same condition, no towels super noise.

6

Julie

Feb 22, 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

8

Cynthia

Jan 29, 2022

·

Stayed 2 nights

Great location, excellent service, spacious and clean rooms.

4

Jenn

Apr 22, 2024

·

Stayed 1 night

We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!

8

David

Dec 8, 2023

·

Stayed 4 nights

Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant. Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3. Even so I'd stay there again!

8

ADRIAN

Jul 2, 2024

·

Stayed 4 nights

No limpian la habitación a menos que explícitamente lo pidas y dos de tres veces no lo hicieron bien Clausuraron el servicio de café en la mañana Las áreas comunes se veían descuidadas

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10

george

Mar 30, 2022

·

Stayed 1 night

clean and friendly, bright and new

10

Anel

Jun 29, 2023

·

Stayed 1 night

Muy limpio, cerca de todo, personal muy atento

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10

Rebecca

Jan 14, 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable—basic to modern—with some spacious options, but guests report unstable Wi‑Fi and limited TV channels; a few mention shower temperature or drainage issues.

Related guest reviews

8

Adrian

Nov 13, 2023

·

Stayed 2 nights

El personal es muy amable, las habitaciones muy cómodas, la ubicación es excelente, si se quiere estar cerca del centro de la ciudad. Las toallas se ven a muy gastadas y el WiFi es inestable, para trabajar es suficiente apenas, para ver una serie en streamming, definitivamente no

Translate

6

Julie

Feb 22, 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

8

Cynthia

Jan 29, 2022

·

Stayed 2 nights

Great location, excellent service, spacious and clean rooms.

6

Lorenzo

Jun 12, 2024

·

Stayed 5 nights

Lo que no me gusto que cuando te bañas se sale el agua del area de la regadera hacia la taza y el lavabo,las tollas esta en mal estado y solo hay cuatro canales en la televisión

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6

Samuel

Jul 13, 2022

·

Stayed 3 nights

No funciona el restaurante, el Internet es inestable, el servicio de cable para la televisión solo se ven 5 canales y todos los demas canales son propaganda del sistema que cable que tiene el hotel.

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6

jetzamyn

Mar 19, 2024

·

Stayed 1 night

No funcionaba la tv y el internet

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6

Guillermo

Nov 24, 2025

·

Stayed 2 nights

Habitacion en buenas condiciones Personal: Amable y de buen humor A mejorar: 1.-Proveer de colchas para cubrirse ya que con el aire acondicionado la habitacion se ponia muy helada 2.- Regadera eléctrica no funciona

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8

David

Jul 8, 2023

·

Stayed 3 nights

Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.

10

Rebecca

Jan 14, 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

10

Robert

May 19, 2022

·

Stayed 10 nights

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

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Service

Service is widely described as friendly and helpful.

Related guest reviews

10

JAIME

Oct 5, 2025

·

Stayed 3 nights

I enjoy staying wonderful hotel close to the beach & centro historico … wonderful staff

8

Cynthia

Jan 29, 2022

·

Stayed 2 nights

Great location, excellent service, spacious and clean rooms.

10

Julio Cesar

Apr 18, 2023

·

Stayed 2 nights

Tiene excelente ubicación y los empleados son muy amables, lo recomiendo sin dudarlo

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10

george

Mar 30, 2022

·

Stayed 1 night

clean and friendly, bright and new

10

Anel

Jun 29, 2023

·

Stayed 1 night

Muy limpio, cerca de todo, personal muy atento

Translate

10

Rebecca

Jan 14, 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

10

Joaquín

Sep 22, 2023

·

Stayed 1 night

Muy buen servicio

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10

Carlos A

Dec 12, 2021

·

Stayed 6 nights

El hotel está muy bien ubicado, hay restaurantes y mini supers bastante cerca, está a unas pocas cuadras del comienzo del malecon y de la plaza machado. El hotel está en buen estado y el personal de la administración tiene buena actitud todo el tiempo. En general fue una buena estadía salvo la calidad del agua, pero fue un problema de la ciudad más que del hotel.

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10

Robert

May 19, 2022

·

Stayed 10 nights

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

8

Guadalupe

Feb 28, 2022

·

Stayed 7 nights

Good hotel, it's just old . Very good customer service and very easy walk to everything in the area

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Location

Consistently praised central, walkable spot near Olas Altas, the Malecón, Plaza Machado, and the historic center, with easy access to restaurants and sights.

Related guest reviews

10

JAIME

Oct 5, 2025

·

Stayed 3 nights

I enjoy staying wonderful hotel close to the beach & centro historico … wonderful staff

10

Lorena

Mar 16, 2025

·

Stayed 4 nights

Súper bien ubicado para al faro, observatorio, plaza machado, centro, malecón a unos pasos y ver el atardecer en olas altas

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10

Robert Charles

Oct 20, 2024

·

Stayed 2 nights

This property is on the edge of the Zona Historico and within easy walking distance of the Malecon and Plaza Machado. Many restaurants in the area. Just a fantastic place to stay. This was my 5th stay there!!

8

David

Jul 8, 2023

·

Stayed 3 nights

Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.

8

Belén

Feb 18, 2025

·

Stayed 1 night

Cerca del malecón

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10

Rebecca

Jan 14, 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

8

Gabriel

Mar 9, 2025

·

Stayed 3 nights

Lugar muy cercano del malecon de mazatlan.

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10

Carlos A

Dec 12, 2021

·

Stayed 6 nights

El hotel está muy bien ubicado, hay restaurantes y mini supers bastante cerca, está a unas pocas cuadras del comienzo del malecon y de la plaza machado. El hotel está en buen estado y el personal de la administración tiene buena actitud todo el tiempo. En general fue una buena estadía salvo la calidad del agua, pero fue un problema de la ciudad más que del hotel.

Translate

8

Efrain

Aug 11, 2024

·

Stayed 1 night

Muy buena opción para llegar a descansar, me quede una sola noche, cerca del malecón y del centro. Lo malo que no tiene elevador, pero es buena opción relación calidad y precio

Translate

10

Roberto

Jul 12, 2024

·

Stayed 3 nights

Muy agradable y excelente ubicación 👍

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AI-generated summary based on recent guest reviews

Dining

Reviews repeatedly note there is no operating on-site restaurant or morning coffee service.

Related guest reviews

6

Julie

Feb 22, 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

4

Jenn

Apr 22, 2024

·

Stayed 1 night

We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!

10

David de Jesus

Sep 25, 2024

·

Stayed 3 nights

Fue una experiencia muy tranquila, la habitacion muy confortable. Sólo le falta un servicio de restaurante

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8

ADRIAN

Jul 2, 2024

·

Stayed 4 nights

No limpian la habitación a menos que explícitamente lo pidas y dos de tres veces no lo hicieron bien Clausuraron el servicio de café en la mañana Las áreas comunes se veían descuidadas

Translate

6

Samuel

Jul 13, 2022

·

Stayed 3 nights

No funciona el restaurante, el Internet es inestable, el servicio de cable para la televisión solo se ven 5 canales y todos los demas canales son propaganda del sistema que cable que tiene el hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $55	19 $55
20 $55	21 $59	22 $55	23 $55	24 $55	25 $55	26 $59
27 $55	28 $55	29 $59	30 $55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $55	2 $55	3 $61
4 $61	5 $55	6 $60	7 $55	8 $60	9 $55	10 $55
11 $61	12 $55	13 $55	14 $61	15 $55	16 $61	17 $55
18 $61	19 $55	20 $55	21 $55	22 $55	23 $61	24 $55
25 $55	26 $55	27 $61	28 $55	29 $61	30 $61	31 $61

Hotel Dwana

About this property

Location

Room options

Deluxe Room, 1 Queen Bed

Deluxe Room, 2 Double Beds

Deluxe King Room

Guest reviews of Hotel Dwana

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Dwana

Prices for upcoming dates