Name: Hotel Dwana
Address: Avenida Miguel Alemán 34, Col Centro, Mazatlán, Sinaloa, Mexico, Mazatlán, Sinaloa, MX
Price range: US$54–US$61 per night
Rating: 9.3

What guests think

Across recent reviews, Hotel Dwana is praised for its central, walkable location near Olas Altas, the Malecón, and Plaza Machado, plus friendly staff and generally comfortable, modern-feeling rooms that suit short stays near the historic center.

Common drawbacks include the lack of an elevator and no operating on-site restaurant or café. Several guests also mention unstable Wi‑Fi, limited TV channels, and housekeeping that is by request or inconsistently thorough, with worn towels noted. Expect a simple stay with warm service and few on-site extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note modern or recently updated facilities, but there is no elevator. The on-site restaurant or café is not operating.

Related guest reviews

6

Julie

22 Feb 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

8

David

8 Dec 2023

·

Stayed 4 nights

Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant. Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3. Even so I'd stay there again!

10

Clementina

10 Dec 2023

·

Stayed 1 night

The only bad thing for the price is it does not have elevator. Everything else was perfectly fine

6

Samuel

13 Jul 2022

·

Stayed 3 nights

No funciona el restaurante, el Internet es inestable, el servicio de cable para la televisión solo se ven 5 canales y todos los demas canales son propaganda del sistema que cable que tiene el hotel.

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10

Demetrio

23 Nov 2024

·

Stayed 1 night

Muy buen lugar, esta remodelado, nuevo las instalaciones

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8

David

8 Jul 2023

·

Stayed 3 nights

Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.

10

george

30 Mar 2022

·

Stayed 1 night

clean and friendly, bright and new

10

ROSA HELENA

12 Jun 2024

·

Stayed 2 nights

Todo muy bien, excelente ubicación. Lo único malo es que no tiene elevador y la cargada de las maletas se hace pesado.

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8

Efrain

11 Aug 2024

·

Stayed 1 night

Muy buena opción para llegar a descansar, me quede una sola noche, cerca del malecón y del centro. Lo malo que no tiene elevador, pero es buena opción relación calidad y precio

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10

Robert

19 May 2022

·

Stayed 10 nights

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but several reported housekeeping only on request or incomplete, with worn towels and occasional dirty linens or floors.

Related guest reviews

8

Adrian

13 Nov 2023

·

Stayed 2 nights

El personal es muy amable, las habitaciones muy cómodas, la ubicación es excelente, si se quiere estar cerca del centro de la ciudad. Las toallas se ven a muy gastadas y el WiFi es inestable, para trabajar es suficiente apenas, para ver una serie en streamming, definitivamente no

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4

Juan

19 Feb 2024

·

Stayed 1 night

They give me a small room, no toilet seat, dirty sheets. Small bathroom. Noise place. They change me to a second room. Almos same condition, no towels super noise.

6

Julie

22 Feb 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

8

Cynthia

29 Jan 2022

·

Stayed 2 nights

Great location, excellent service, spacious and clean rooms.

4

Jenn

22 Apr 2024

·

Stayed 1 night

We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!

8

David

8 Dec 2023

·

Stayed 4 nights

Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant. Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3. Even so I'd stay there again!

8

ADRIAN

2 Jul 2024

·

Stayed 4 nights

No limpian la habitación a menos que explícitamente lo pidas y dos de tres veces no lo hicieron bien Clausuraron el servicio de café en la mañana Las áreas comunes se veían descuidadas

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10

george

30 Mar 2022

·

Stayed 1 night

clean and friendly, bright and new

10

Anel

29 Jun 2023

·

Stayed 1 night

Muy limpio, cerca de todo, personal muy atento

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10

Rebecca

14 Jan 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

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Rooms

Rooms are generally comfortable—basic to modern—with some spacious options, but guests report unstable Wi‑Fi and limited TV channels; a few mention shower temperature or drainage issues.

Related guest reviews

8

Adrian

13 Nov 2023

·

Stayed 2 nights

El personal es muy amable, las habitaciones muy cómodas, la ubicación es excelente, si se quiere estar cerca del centro de la ciudad. Las toallas se ven a muy gastadas y el WiFi es inestable, para trabajar es suficiente apenas, para ver una serie en streamming, definitivamente no

Translate

6

Julie

22 Feb 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

8

Cynthia

29 Jan 2022

·

Stayed 2 nights

Great location, excellent service, spacious and clean rooms.

6

Lorenzo

12 Jun 2024

·

Stayed 5 nights

Lo que no me gusto que cuando te bañas se sale el agua del area de la regadera hacia la taza y el lavabo,las tollas esta en mal estado y solo hay cuatro canales en la televisión

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6

Samuel

13 Jul 2022

·

Stayed 3 nights

No funciona el restaurante, el Internet es inestable, el servicio de cable para la televisión solo se ven 5 canales y todos los demas canales son propaganda del sistema que cable que tiene el hotel.

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6

jetzamyn

19 Mar 2024

·

Stayed 1 night

No funcionaba la tv y el internet

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6

Guillermo

24 Nov 2025

·

Stayed 2 nights

Habitacion en buenas condiciones Personal: Amable y de buen humor A mejorar: 1.-Proveer de colchas para cubrirse ya que con el aire acondicionado la habitacion se ponia muy helada 2.- Regadera eléctrica no funciona

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8

David

8 Jul 2023

·

Stayed 3 nights

Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.

10

Rebecca

14 Jan 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

10

Robert

19 May 2022

·

Stayed 10 nights

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

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Service

Service is widely described as friendly and helpful.

Related guest reviews

10

JAIME

5 Oct 2025

·

Stayed 3 nights

I enjoy staying wonderful hotel close to the beach & centro historico … wonderful staff

8

Cynthia

29 Jan 2022

·

Stayed 2 nights

Great location, excellent service, spacious and clean rooms.

10

Julio Cesar

18 Apr 2023

·

Stayed 2 nights

Tiene excelente ubicación y los empleados son muy amables, lo recomiendo sin dudarlo

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10

george

30 Mar 2022

·

Stayed 1 night

clean and friendly, bright and new

10

Anel

29 Jun 2023

·

Stayed 1 night

Muy limpio, cerca de todo, personal muy atento

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10

Rebecca

14 Jan 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

10

Joaquín

22 Sept 2023

·

Stayed 1 night

Muy buen servicio

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10

Carlos A

12 Dec 2021

·

Stayed 6 nights

El hotel está muy bien ubicado, hay restaurantes y mini supers bastante cerca, está a unas pocas cuadras del comienzo del malecon y de la plaza machado. El hotel está en buen estado y el personal de la administración tiene buena actitud todo el tiempo. En general fue una buena estadía salvo la calidad del agua, pero fue un problema de la ciudad más que del hotel.

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10

Robert

19 May 2022

·

Stayed 10 nights

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

8

Guadalupe

28 Feb 2022

·

Stayed 7 nights

Good hotel, it's just old . Very good customer service and very easy walk to everything in the area

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AI-generated summary based on recent guest reviews

Location

Consistently praised central, walkable spot near Olas Altas, the Malecón, Plaza Machado, and the historic center, with easy access to restaurants and sights.

Related guest reviews

10

JAIME

5 Oct 2025

·

Stayed 3 nights

I enjoy staying wonderful hotel close to the beach & centro historico … wonderful staff

10

Lorena

16 Mar 2025

·

Stayed 4 nights

Súper bien ubicado para al faro, observatorio, plaza machado, centro, malecón a unos pasos y ver el atardecer en olas altas

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10

Robert Charles

20 Oct 2024

·

Stayed 2 nights

This property is on the edge of the Zona Historico and within easy walking distance of the Malecon and Plaza Machado. Many restaurants in the area. Just a fantastic place to stay. This was my 5th stay there!!

8

David

8 Jul 2023

·

Stayed 3 nights

Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.

8

Belén

18 Feb 2025

·

Stayed 1 night

Cerca del malecón

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10

Rebecca

14 Jan 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was clean and comfortable. I would recommend this place to stay. It’s close to the historic and main area of town.

8

Gabriel

9 Mar 2025

·

Stayed 3 nights

Lugar muy cercano del malecon de mazatlan.

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10

Carlos A

12 Dec 2021

·

Stayed 6 nights

El hotel está muy bien ubicado, hay restaurantes y mini supers bastante cerca, está a unas pocas cuadras del comienzo del malecon y de la plaza machado. El hotel está en buen estado y el personal de la administración tiene buena actitud todo el tiempo. En general fue una buena estadía salvo la calidad del agua, pero fue un problema de la ciudad más que del hotel.

Translate

8

Efrain

11 Aug 2024

·

Stayed 1 night

Muy buena opción para llegar a descansar, me quede una sola noche, cerca del malecón y del centro. Lo malo que no tiene elevador, pero es buena opción relación calidad y precio

Translate

10

Roberto

12 Jul 2024

·

Stayed 3 nights

Muy agradable y excelente ubicación 👍

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AI-generated summary based on recent guest reviews

Dining

Reviews repeatedly note there is no operating on-site restaurant or morning coffee service.

Related guest reviews

6

Julie

22 Feb 2022

·

Stayed 1 night

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

4

Jenn

22 Apr 2024

·

Stayed 1 night

We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!

10

David de Jesus

25 Sept 2024

·

Stayed 3 nights

Fue una experiencia muy tranquila, la habitacion muy confortable. Sólo le falta un servicio de restaurante

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8

ADRIAN

2 Jul 2024

·

Stayed 4 nights

No limpian la habitación a menos que explícitamente lo pidas y dos de tres veces no lo hicieron bien Clausuraron el servicio de café en la mañana Las áreas comunes se veían descuidadas

Translate

6

Samuel

13 Jul 2022

·

Stayed 3 nights

No funciona el restaurante, el Internet es inestable, el servicio de cable para la televisión solo se ven 5 canales y todos los demas canales son propaganda del sistema que cable que tiene el hotel.

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $55	19 $54
20 $55	21 $59	22 $55	23 $55	24 $55	25 $55	26 $59
27 $55	28 $55	29 $59	30 $55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $55	2 $55	3 $61
4 $61	5 $55	6 $60	7 $55	8 $60	9 $55	10 $55
11 $61	12 $55	13 $55	14 $61	15 $55	16 $61	17 $55
18 $61	19 $55	20 $55	21 $55	22 $55	23 $61	24 $55
25 $55	26 $55	27 $61	28 $55	29 $61	30 $61	31 $61

Hotel Dwana

About this property

Location

Room options

Deluxe Room, 1 Queen Bed

Deluxe Room, 2 Double Beds

Deluxe King Room

Guest reviews of Hotel Dwana

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Dwana

Prices for upcoming dates