SpringHill Suites by Marriott Topeka Southwest

It was a good spot and around the movies and food spots. Easy parking and staff was every nice and welcoming. Room was big and clean. Would definitely go again

Second time over there and they were great easy parking, friendly staff, and a quiet night to rest also easy check in aswell.

Super friendly staff. Large updated room. Fantastic workout room. Haven’t had breakfast yet!

very nice bar tender

This is a newish property with some innovations that I appreciate. Principal is a no slip shower stall with controls away from the splash zone. I can't confirm, but I believe the floor "tile" is cushion too. It is certainly nonslip. That said, the bed is very comfortable and the HVAC perfect as far as I could tell – – this during a cold snap. There's even a classy bar downstairs. I thought it was an improvement. The breakfast in the morning was OK because I think the eggs are dehydrated and I'm a little suspicious of the sausage but all was tasty and filling. Another innovation were the waffle bits -- premade so no pouring and "ironing." I haven't been in Marriott before (I usually book Hilton) but this unit may have changed my mind.

It was good but I found a cockroach in my bathroom and a dirty fork by my microwave. The pool is really small!

Not a very welcoming check-in. Was given incorrect information regarding breakfast times. Room 207 is probably the worst room to have. Directly over lobby entrance and window view totally blocked by lobby roof. Quiet room except for doors slamming in the hallway. No room safe and no safe available for use at the front desk. (Asked). Sofa was extremely uncomfortable and desk chair was uncomfortable as well. Refrigerator turned off twice and food was ruined. Asked at front desk and got an “ok” but no one ever came to look at it. Quit trying to use it. So disappointed in our stay and did not come close to Marriott standards. We stayed for 3 nights total using our points and dollars. Made us check out and in each day. Bottom line, would never stay here again. Maybe a B&B next time. Wasted our points and money. A/C was ok. Bed was comfortable. Shower was ok for a tub shower. Closet was big. Microwave worked. Breakfast was ok and service there was good. Elevators and ice machine worked. Bar and staff was good as we went there once. My suggestion is the hotel is ok for one night as a stop on the road or if you will only be using it for sleeping. Otherwise, look elsewhere. Sorry as this is one of the worst reviews I have written. Usually, I just skip a review if it is just and ok place. Like to leave reviews for places I really like instead. Use your points elsewhere as I wish I had.

My daughter got stuck on the elevator with her friends. There was no sign on it and we found out later on when the fire department came that they had been there two other times that day. That's not ok and something should be done about it. management needs to reach out to me.

It was a very nice hotel. Clean, comfortable, convenient. The bar was nice to have around after a long work-travel day to unwind. I think under normal circumstances this place would be 5 stars all day long. Unfortunately, the hot water was broken in the entire hotel. Who needs coffee to wake up when you have to take a cold shower?! The check in person was great. The check out person was also very nice. The bartender was super cool/funny. My biggest complaint is that there was not an attempt to compensate for the lack of hot water. The 4 most important things in any hotel are cleanliness, a comfortable bed, sound proof/resistant walls and a clean/hot shower. I get that things break but even a free bottle of water from the refrigerator would have been a good gesture. Extra reward point, discount, upgraded room on a future stay…. Anything!

Excellent room layout and design, good comfort, friendly and professional staff. Cons: poor shower design means if you aren't aware and careful, you're going to end up with a small lake on the bathroom floor after showering, and since there is no fan, it stays swampy for a long time! Also, no helpful policies re: EV parking, so if you want to charge from one of their 2 chargers, you have to get there early and hope and pray that an ICEr hasn't blocked it.

Extremely clean and quiet room. At first we thought the air conditioner was broken but it was extremely silent and worked prefectly thru the night. Nice modern features. We had a wonderful stay!!

Trash cans overflowing around the entire outside of the property our entire stay.

I stayed at this property for a couple of days. Overall, the room was nice, but the design of the bathroom shower (shower door was hard to open and close) was a bit of a hassle. This hotel has potential to be a great hotel, but they just lacked paying attention to details. There were strands of hair on the couch/crumbs, a couple of red stains on the bedding, leftover make up marks on the bedding, and a couple of tiles along the floorboard were just taped to the wall instead of repaired. For the hotel to be fairly new, it was underwhelming for a Marriott. The bed was comfortable though besides the issues mentioned earlier.

Nice and clean and smelled fresh. Great clean white bed linens and comfy pillows! Such a great clean place for a family of 4 to stay! Thank you so much.

Walking distance to the restaurants and movie theater. Cleanliness of the rooms was excellent.

Overall the hotel was clean but there was black mildew in the corners of the shower.

Very clean and comfortable.

Pubic hair on the bathroom floor, nail clippings in the bathroom, hair on the couch

Updated with a new and modern look. Staff was pleasant and helpful. Everything was super clean. Breakfast was one of the best ever at a hotel.

It was clean and the food was good

Overall a nice hotel. Staff were very kind. We just had 2 complaints. We booked a room that said it slept 6 people (2 queen beds, 1 pull out double). The room we received had 2 queen beds and a futon. It worked for us since we had 5 people, but was not as described. Also the AC did not seem to work. The room was over 80 degrees when we arrived. We set the AC to 65 and it never got below 72. It was overly hot.

Very spacious and comfortable rooms.

Room was plenty roomy. Breakfast wasn’t good. Not many choices. Beds were noisy when someone would move. Shower door wouldn’t close so water went everywhere. Water didn’t drain even with the bad water pressure.

Nice stay. However, pillows are very well used and too flat and mattresses are starting to get too soft and dip causing back pain.

The mattress was not good. Too soft and lead to back pains. Same with the pillows. Need update probably

Very impressed with this property. Room was spacious, comfortable, & quiet. Breakfast very nice, too. Staff helpful & gracious.

Not a very welcoming check-in. Was given incorrect information regarding breakfast times. Room 207 is probably the worst room to have. Directly over lobby entrance and window view totally blocked by lobby roof. Quiet room except for doors slamming in the hallway. No room safe and no safe available for use at the front desk. (Asked). Sofa was extremely uncomfortable and desk chair was uncomfortable as well. Refrigerator turned off twice and food was ruined. Asked at front desk and got an “ok” but no one ever came to look at it. Quit trying to use it. So disappointed in our stay and did not come close to Marriott standards. We stayed for 3 nights total using our points and dollars. Made us check out and in each day. Bottom line, would never stay here again. Maybe a B&B next time. Wasted our points and money. A/C was ok. Bed was comfortable. Shower was ok for a tub shower. Closet was big. Microwave worked. Breakfast was ok and service there was good. Elevators and ice machine worked. Bar and staff was good as we went there once. My suggestion is the hotel is ok for one night as a stop on the road or if you will only be using it for sleeping. Otherwise, look elsewhere. Sorry as this is one of the worst reviews I have written. Usually, I just skip a review if it is just and ok place. Like to leave reviews for places I really like instead. Use your points elsewhere as I wish I had.

Excellent room layout and design, good comfort, friendly and professional staff. Cons: poor shower design means if you aren't aware and careful, you're going to end up with a small lake on the bathroom floor after showering, and since there is no fan, it stays swampy for a long time! Also, no helpful policies re: EV parking, so if you want to charge from one of their 2 chargers, you have to get there early and hope and pray that an ICEr hasn't blocked it.

AC unit was broken in room. Water pressure in sink was non existent. Lots of wear and tear on surfaces throughout. Black scuffs on table tops, white stains on sofa, mildew in shower. Broken toilet seat that would pinch your skin when sat on. Multiple hairs on bedding. Funky smell upon entering the room. I stay at this particular location a handful of times a year and this was the first visit I have left extremely underwhelmed.

The desk clerk was not friendly or welcoming whatsoever. But, the room was very nice and the beds were super comfortable. I would stay there again.

Great customer service,

Multiple people in and out roaming around with the drinks. Staff was not knowledgeable about anything no security for safety anywhere in the parking lot or the building. Anytime I asked the question staff the few staff they had on the weekend often use the phrase I don’t know unsay I felt.

Very impressed with this property. Room was spacious, comfortable, & quiet. Breakfast very nice, too. Staff helpful & gracious.

Keshia at the front desk was amazing! The hotel was clean and in good condition.

Not a very welcoming check-in. Was given incorrect information regarding breakfast times. Room 207 is probably the worst room to have. Directly over lobby entrance and window view totally blocked by lobby roof. Quiet room except for doors slamming in the hallway. No room safe and no safe available for use at the front desk. (Asked). Sofa was extremely uncomfortable and desk chair was uncomfortable as well. Refrigerator turned off twice and food was ruined. Asked at front desk and got an “ok” but no one ever came to look at it. Quit trying to use it. So disappointed in our stay and did not come close to Marriott standards. We stayed for 3 nights total using our points and dollars. Made us check out and in each day. Bottom line, would never stay here again. Maybe a B&B next time. Wasted our points and money. A/C was ok. Bed was comfortable. Shower was ok for a tub shower. Closet was big. Microwave worked. Breakfast was ok and service there was good. Elevators and ice machine worked. Bar and staff was good as we went there once. My suggestion is the hotel is ok for one night as a stop on the road or if you will only be using it for sleeping. Otherwise, look elsewhere. Sorry as this is one of the worst reviews I have written. Usually, I just skip a review if it is just and ok place. Like to leave reviews for places I really like instead. Use your points elsewhere as I wish I had.

Upon arrival I was told that “Expedia overbooks all the time” and I didn’t have a room. Staff was rude and not accommodating at all.i was told I would have to call Expedia or and “figure it out” while I was on the phone with Expedia the lady motioned for me to come over and apologized saying she was wrong and I did have a room. We could have done without the extremely poor customer service. I have never had any issues while booking thru Expedia

Breakfast chef was very helpful

Staff was very polite and helpful. Lots of options for food within walking distance. Property is very clean.

Super clean and modern. Awesome staff. Highly recommend

The desk clerk was not friendly or welcoming whatsoever. But, the room was very nice and the beds were super comfortable. I would stay there again.

Nice accommodations, friendly staff, clean, and comfortable. Close to everything we had to do in Topeka.

It was a good spot and around the movies and food spots. Easy parking and staff was every nice and welcoming. Room was big and clean. Would definitely go again

Easy access to interstate, very nice property, well maintained.

Close to shopping

Great park across the street, and a couple of food options right there too.

very handy during my road trip.

My family and I have stayed here for the past three years. Spacious, courteous staff, and safe location.

Walking distance to the restaurants and movie theater. Cleanliness of the rooms was excellent.

THE BEST! Very pleased with EVERYTHING! Location is close to excellent restaurants!

Nice location with dining options and coffee place next door. There is a great park across the street. The rooms smell good and are super clean. Complimentary breakfast was delicious. We will definitely stay here again.

The staff were super helpful! The breakfast was amazing!! They had UDI’s gluten free muffins prepackaged so we knew they were safe!

I loved our beautiful room (especially the bathroom), and loved the breakfast options, including gluten-free varieties!

We were disappointed that there were not waffles at breakfast.

The first night was great. The next day we discovered that our room had been overlooked. We did not receive any housekeeping services and we had to request new towels for the night, I was there to be with my brother as he laid his wife to rest. When I left for the services I requested management to make sure our room was tended to. I do not know why but the coffee that was served was an abomination. I don't know how anyone could even call it coffee. The breakfast buffet was ordinary with very few choices for meal items to dine on. These things made for an added stress to the visit. My sister in law's funeral and mediocre accommodations. We would not go back to this unit if we ever visit Topeka again,.

Very impressed with this property. Room was spacious, comfortable, & quiet. Breakfast very nice, too. Staff helpful & gracious.

The hotel building is great in every way. However, the same cannot be said for the amenities, primarily the breakfast. I have stayed at more economical hotels with breakfasts that were far better. Depending on the day, biscuits were hard and dry, the croissants were soggy, no orange juice, items late to arrive.... At these rates I expected better.

Was a little disappointed there were no flavored coffee creamers. Not many options for breakfast.

Updated with a new and modern look. Staff was pleasant and helpful. Everything was super clean. Breakfast was one of the best ever at a hotel.

It was clean and the food was good

Beautiful, spacious accommodations and great breakfast.