Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered at the hotel?

No, the hotel does not offer on-site dining or breakfast.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 10 per pet, per night, plus a one-time cleaning fee of USD 200. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

No, the hotel does not provide airport shuttle services.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators to assist guests with disabilities.

Where is the hotel located in relation to key landmarks?

The hotel is located in University Research Park, approximately 3 miles from the University of North Carolina at Charlotte and 7.5 miles from Charlotte Motor Speedway. Public transport options are available nearby.

Does the hotel have a swimming pool?

No, the hotel does not have a swimming pool.

WoodSpring Suites Charlotte - University Research Park

Average nightly price at WoodSpring Suites Charlotte - University Research Park by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$78
March	US$70
April	US$64
May	US$68
June	US$67
July	US$69
August	US$70
September	US$66
October	US$72
November	US$67
December	US$72

What guests think

At WoodSpring Suites Charlotte - University Research Park, reviews are mixed: guests praise friendly staff and low prices, but many report serious cleanliness and pest issues plus maintenance problems like broken elevators, malfunctioning fixtures, and damaged or unsecured doors.

Multiple reviewers highlight welcoming front-desk teams and a helpful manager, while others describe poor follow-up, long check-in delays, and difficulty obtaining refunds or assistance late at night. Rooms are basic and sometimes spacious, with minimal supplies (no dishes or coffee makers), noticeable noise, and worn furnishings. Location is convenient to nearby stores and attractions, though several guests felt the surroundings and some entry points were not secure. Expect a budget, extended-stay setup with limited frills and variable experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel limited, with repeated reports of elevator outages and broken side entry doors. Overall amenities are basic for an extended stay setup.

Related guest reviews

8

Benjamin

25 Jul 2024

·

Stayed 1 night

2nd Visit - Elevator issues the first time - working this time. Only issue was a smell in the elevator lobby - not overpowering, but more of a chemical small (Possible hydralic elevator fluid or something from the indoor pool across the hall. Everyting was clean as always. GREST location - would stay there again...

2

dj

31 Mar 2025

·

Stayed 1 night

I am 73 yo, & travelled substantially. But this one topped it out. Things that were wrong are so many, that I don’t know where to start. Outside the entrance & inside next to front desk, people were hanging out. Non smoking at the entrance apparently being ignored with cigarette butts all over. Elevator out of work. Our room: covers for electrical switches & outlet missing which is hazardous. One can get electrocuted. Room widow would not lock & window cracked. No telephone, clock radio, or wall hangings. Apparently they were removed since you could see their empty space. Smell of Cigarettes, & MJ all over the building. This property been ignored for sometimes & apparently not inspected by authorities for safety & building code violations. Pictures available. Breakfast is included, but you must see it to believe. Words cannot describe.

6

Kevin

11 Nov 2024

·

Stayed 2 nights

Room was clean but the atmosphere was sketchy. I was last room by the end door. It wasn’t secure there was a small rock propping the door open. People where going in and out all hours of the night.. there was no one at the front desk late Friday night to talk to.. there was dogs barking in the room across the hall. Didn’t feel safe at all

4

Francis

10 Dec 2024

·

Stayed 1 night

Charged for any type of kitchen utensils even though room came with a kitchen. If you accidentally hit the elevator button twice or the hold button incorrectly you may be charged with elevator repairs. The room was clean and spacious, but wouldn't stay here again.

2

Andrew

24 Sept 2023

·

Stayed 1 night

Elevator has been broke for 2 months they said and 4th floor smelled like marijuana and cigarettes. Went to the front desk they acted like I was crazy. Never again will I stay at woodspring suites

4

Kenneth

16 Apr 2023

·

Stayed 1 night

There was an odor permeating the second floor, where we were staying. There was a foul smell in the elevator. I've never experienced anything like it in a hotel before.

6

Nimeshkumar

8 Sept 2023

·

Stayed 1 night

Hotel room was cleaned, staff was also very co-operative. But area around the property was very unsafe. Silent place and you will see unknown people outside the hotel. Found many people sitting & smoking in broken car in hotel's parking. I believe not safe for family.

4

Martha

28 Sept 2023

·

The elevator was broke they wasn’t trying to fix it I have a Heart problem I have a pacemaker and couldn’t not do that many steps for 2 weeks they gave me a room on the first floor but won’t charge my reservation so I end up paying again for two nights and just left and went somewhere

4

Mary

17 Jul 2023

·

Stayed 2 nights

We stayed here back in 2021 and it was amazing! Fast forward to this past weekend and it was a complete disappointment. They went so downhill. Employees did bare minimum. Both side doors broken, elevator broken, rooms only came with one bar of soap, and aside from lobby the hotel smelled of weed.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring concern, with many reports of roaches, occasional bed bugs, odors, sticky floors, and hair or stains in bathrooms or bedding. A smaller number of guests described their rooms as clean.

Related guest reviews

4

Rayshawn

2 Jun 2025

·

Stayed 2 nights

Room had a bad smell. Hair was left in the bathroom sink and tub

2

Mikayla

7 Jul 2025

·

Stayed 1 night

I’d say overall it’s a place to stay.. the bathroom has black mold in multiple places. There was splattered stains on the bathroom walls, not sure what it was. I wouldn’t recommend to stay here if you have children due to the black mold. The bed was the only clean thing about it, but they only gave us two very flat and worn pillows.

2

Qin H

28 May 2025

·

Stayed 2 nights

Horrible experience! Did not change towels the entire 4 day stay. Hotel is dirty!

2

Amber

22 Jun 2025

·

Stayed 1 night

I saw 3 roaches in less than 10 mins! Immediately left and checked out. The guy at the front desk was very friendly and understanding. He offered me a new room BUT roaches multiply, so I declined and took the refund.

4

Porsha

25 Oct 2025

·

Stayed 1 night

The air conditioning vent was dirty both filter an ceiling vent was clogged up with dirt the room smells musty the beds aren't steady in place they are runned down mattress on bed and reused covers the bed wasn't cleaned

4

Santosh

20 Aug 2025

·

Stayed 1 night

Floors were sticky. Beds were not clean. No table lamps. Fridge was stinky and not clean. Do not recommend this. It looks good from outside but when you get inside the room it’s not good

2

Robert

19 Jul 2025

·

Stayed 7 nights

This hotel was horrible. The other patrons were loud, the rooms were garbage and we decided to leave a day early because my daughter came down with bed bugs and neither the hotel or this site would give us the cancelled day back to us in a refund.

4

Anthony

15 Jul 2025

·

Stayed 1 night

My staff at wood springs was not what I expected. The first room that they put me in had a roach in the bathroom and hair in the bathtub. The second room didn't have working cable. The third room had broken glass all over the desk in the room. Finally, the room was decent enough for me to get some rest after a long day of traveling

6

rhonda

7 Jul 2025

·

Stayed 1 night

WHEN I WALKED IN MY ROOM I LOOKED AROUND. THE ROOM WAS NICE,CLEAN AND SPACIOUS! WHEN I WENT TO BED I SAW ROACHES CRAWLING AROUND! OTHER THAN THAT THE ROOM WAS GOOD!

2

James

19 Jul 2025

·

Stayed 2 nights

There were roaches!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and sometimes spacious, with kitchenettes but typically no dishes or coffee makers provided. Guests also mention noise, worn furnishings, and limited pillows or blankets.

Related guest reviews

6

Jackie

4 Jul 2025

·

Stayed 1 night

The front desk staff is very nice friendly easy check-in. The room itself is quite minimal. No carpet bed was just OK. Wall air conditioner works well. Room was showing some wear and tear but OK for one night stay. Rooms are a bit noisy

4

Joshua

20 Jan 2025

·

Stayed 1 night

Mattress wrapped in plastic, couch sagging with signs of duct tape residue, rust on refrigerator door, drunks singing all night long, Paper thin walls, child running back and forth above us, cigarette burns on toilet seat. Bed was mattress wet no box spring on metal black frame. Only positive was friendly staff.

4

Francis

10 Dec 2024

·

Stayed 1 night

Charged for any type of kitchen utensils even though room came with a kitchen. If you accidentally hit the elevator button twice or the hold button incorrectly you may be charged with elevator repairs. The room was clean and spacious, but wouldn't stay here again.

8

Diane

28 Apr 2025

·

Stayed 1 night

Reservations were ready! Room was nice & big. The only thing missing was some coffee ! Will be back again!

2

Maxwell

25 Feb 2024

·

Stayed 2 nights

Bed was too firm, could hear the highway, no lightbulb in the lamp, no shampoo or hand soap, no garbage bags in garbages, remote didn’t work, only two pillows for two guests,

4

Shane

4 Aug 2024

·

Stayed 1 night

So the first room we was giving my wife and her friend went to check it out and found dead bugs and blood in the room. So then the nice gentleman at the desk gave us a different room. Well that room the A/C did not work. They had no maintenance on site to fix it either. There was no other rooms available.

2

Jennis

29 Apr 2025

·

Stayed 1 night

I had no AC in our bedroom didn’t have enough pillows and the bed was terrible. Also seen roaches under the sink.

4

Matthew

7 Jun 2025

·

Stayed 1 night

Not a very comfortable hotel. Best described as dingy. No bugs encountered thankfully. Bed and pillows were ok but overall room feels kind of rough. Judge for yourself from the images. No shampoo or hairdryer is sad.

6

Elizabeth

8 Oct 2023

·

Stayed 1 night

The room is a good size and has a cook top, a full size fridge, and a microwave but no dishes or utensils. I would expect with these amenities to have something to put food on and to use for drinks other than a couple of cheap plastic cups in the bathroom. Speaking of the bathroom, there is one bar of soap at the sink but no no complimentary shampoo, conditioner, or lotion for showers. For one night it’s okay but I would not recommend for longer stays.

4

Whitney

28 Jul 2024

·

Stayed 1 night

This is a weekly rental, kitchenette type place frequented by construction workers. Although it is brand new, it is aging rapidly, and doesn’t have the typical amenities of hotel/motel chains like hair dryers, soap and shampoo. My unit had a refrigerator with dented up door, and a tv that was on when I got there and couldn’t be turned off without unplugging it because the remote didn’t work and was missing buttons. Further, there was nothing more than a window blind covering the window, that was neither sufficient nor functional: the control wand was missing.

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AI-generated summary based on recent guest reviews

Service

Service often earns praise for friendly, welcoming staff and a helpful manager, with early check ins accommodated at times. Conversely, several reviews cite slow check in, absent late night support, and difficulty obtaining refunds or resolution.

Related guest reviews

2

Xionia

11 May 2024

·

Stayed 2 nights

Upon arrival to the hotel, my check in process took almost 2 hours because the rooms I reserved were not clean. One room was not cleaned properly, while the other was infested with ROACHES (not one, multiple, as if there was an infestation). Customer service was not great, though the receptionist seemed to be trying her best. I will not be staying here again.

2

Koffi

15 Mar 2025

·

Stayed 4 nights

Check out the same day and still didn’t get my refund yet

2

Zhadiya

23 Nov 2025

·

Stayed 1 night

The staff will deactivate your key. will remove your reservation out of the system, even though hotel.com has confirmation, along with your email confirmation. The staff will play clueless, and tell you to contact hotel.com for a refund. Please stay away from this hospitality. Fishy business!

10

Kamera

15 Feb 2025

·

Stayed 1 night

One of the best I’ve been to thank you to Sara Gilliam and her staff it was an amazing welcoming stay

10

Jeffery

23 Jan 2025

·

Stayed 1 night

The staff were very professional and super friendly.

10

Tyler

11 Apr 2025

·

Stayed 1 night

Very nice staff

10

Kevin

14 Nov 2024

·

Stayed 1 night

Awesome! Front desk staff is Great! They allowed me to check in 15 minutes early thank you so much. I appreciate you!!!

2

Zhadiya

23 Nov 2025

·

Stayed 4 nights

I will be filing a civil action against corporate of this corporation. They remove my property from my room without my consent or any communication on why it took place in the first place. They refused to provide me any written documentation for me to have for future bookings ,and to my employer to state why I missed work.I was prohibited from using the WiFi. Housekeeping walked in on me twice, due to their list stating vacant.The GM avoided me while on the premises. My property was damaged in the process and I missed mandatory training due to their negligence. I am potentially out of a career, and the only way I am able to protect my self is by taking legal action

2

Katie

13 May 2024

·

Stayed 1 night

It took 15 min to have someone come to the front desk the room like sweat no shampoo, no conditioner just a bar of soap towels were dirty.

10

Brian

26 Jul 2025

·

Stayed 1 night

Great customer service

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AI-generated summary based on recent guest reviews

Location

Convenient to Walmart, Topgolf, and the Charlotte Motor Speedway, according to multiple guests. However, several reviews felt the area and some entrances were not secure, with people loitering outside.

Related guest reviews

10

Damani

16 Aug 2023

·

Stayed 1 night

Hotel is super clean and the staff is friendly. However, a lot of people hangout in the area. Not kid friendly.

8

Benjamin

25 Jul 2024

·

Stayed 1 night

2nd Visit - Elevator issues the first time - working this time. Only issue was a smell in the elevator lobby - not overpowering, but more of a chemical small (Possible hydralic elevator fluid or something from the indoor pool across the hall. Everyting was clean as always. GREST location - would stay there again...

2

dj

31 Mar 2025

·

Stayed 1 night

I am 73 yo, & travelled substantially. But this one topped it out. Things that were wrong are so many, that I don’t know where to start. Outside the entrance & inside next to front desk, people were hanging out. Non smoking at the entrance apparently being ignored with cigarette butts all over. Elevator out of work. Our room: covers for electrical switches & outlet missing which is hazardous. One can get electrocuted. Room widow would not lock & window cracked. No telephone, clock radio, or wall hangings. Apparently they were removed since you could see their empty space. Smell of Cigarettes, & MJ all over the building. This property been ignored for sometimes & apparently not inspected by authorities for safety & building code violations. Pictures available. Breakfast is included, but you must see it to believe. Words cannot describe.

6

Kevin

11 Nov 2024

·

Stayed 2 nights

Room was clean but the atmosphere was sketchy. I was last room by the end door. It wasn’t secure there was a small rock propping the door open. People where going in and out all hours of the night.. there was no one at the front desk late Friday night to talk to.. there was dogs barking in the room across the hall. Didn’t feel safe at all

8

Anthony

4 Mar 2025

·

Stayed 3 nights

Great check in, front desk was awesome, super friendly and happy. Room was ok, no pots or pans silverware, ice, extra blanket. Cleanliness was ok, room was ok. Bed was fine for what I paid. Location was nice, close to Walmart and top golf etc.

2

Nathaniel

25 Sept 2023

·

Stayed 1 night

$200 pet fee that we were not told about until check in. Several pieces of broken furniture in the room. Hall carpet was extremely dirty. Entire building smelled like weed. There were a lot of permanent residents. Did not seem like a normal hotel.

6

Nimeshkumar

8 Sept 2023

·

Stayed 1 night

Hotel room was cleaned, staff was also very co-operative. But area around the property was very unsafe. Silent place and you will see unknown people outside the hotel. Found many people sitting & smoking in broken car in hotel's parking. I believe not safe for family.

10

Nicholas

5 Apr 2025

·

Stayed 1 night

Awesome staff and it’s in a great location near Charlotte motor speedway, the room was clean and so was the bathroom- except for a few dead roaches which is understandable… awesome value and I will be staying here again

10

Daisy

7 Apr 2025

·

Stayed 1 night

Very good hotel, convenient transportation, clean rooms, humorous and kind front desk staff, will come again next time

4

Mary

17 Jul 2023

·

Stayed 2 nights

We stayed here back in 2021 and it was amazing! Fast forward to this past weekend and it was a complete disappointment. They went so downhill. Employees did bare minimum. Both side doors broken, elevator broken, rooms only came with one bar of soap, and aside from lobby the hotel smelled of weed.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

4

Charlotte

30 May 2023

·

Stayed 2 nights

NO dining, dirty, hair in the tub, people hollering down the hall at 3am, hanging at the door...never felt safe. Making youbfill out covid forms like its 2020, standing behind a glass window, not welcoming

4

carol

10 Nov 2024

·

Stayed 2 nights

We knew this was barebones hotel, but no coffee maker or toiletries were not expected. The floor and bathroom mirror were dirty. There were bugs in the room.

2

dj

31 Mar 2025

·

Stayed 1 night

I am 73 yo, & travelled substantially. But this one topped it out. Things that were wrong are so many, that I don’t know where to start. Outside the entrance & inside next to front desk, people were hanging out. Non smoking at the entrance apparently being ignored with cigarette butts all over. Elevator out of work. Our room: covers for electrical switches & outlet missing which is hazardous. One can get electrocuted. Room widow would not lock & window cracked. No telephone, clock radio, or wall hangings. Apparently they were removed since you could see their empty space. Smell of Cigarettes, & MJ all over the building. This property been ignored for sometimes & apparently not inspected by authorities for safety & building code violations. Pictures available. Breakfast is included, but you must see it to believe. Words cannot describe.

8

Diane

28 Apr 2025

·

Stayed 1 night

Reservations were ready! Room was nice & big. The only thing missing was some coffee ! Will be back again!

6

Elizabeth

8 Oct 2023

·

Stayed 1 night

The room is a good size and has a cook top, a full size fridge, and a microwave but no dishes or utensils. I would expect with these amenities to have something to put food on and to use for drinks other than a couple of cheap plastic cups in the bathroom. Speaking of the bathroom, there is one bar of soap at the sink but no no complimentary shampoo, conditioner, or lotion for showers. For one night it’s okay but I would not recommend for longer stays.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $93
8 $65	9 $63	10 $63	11 $62	12 $62	13 $79	14 $79
15 $63	16 $63	17 $63	18 $63	19 $63	20 $80	21 $80
22 $63	23 $63	24 $63	25 $63	26 $63	27 $80	28 $80
29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
		1 $63	2 $63	3 $63	4 $80	5 $80
6 $69	7 $69	8 $69	9 $69	10 $69	11 $88	12 $88
13 $69	14 $69	15 $69	16 $70	17 $69	18 $88	19 $88
20 $70	21 $69	22 $69	23 $70	24 $69	25 $88	26 $88
27 $69	28 $70	29 $70	30 $69	31 $69

WoodSpring Suites Charlotte - University Research Park

Prices for WoodSpring Suites Charlotte - University Research Park

Monthly average prices

About this property

Location

Room options

Basic Suite, 1 Queen Bed

Basic Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Standard Room, 1 Queen Bed

Classic Room, 1 Queen Bed (Roll-In Shower)

Basic Room, 1 King Bed (Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews of WoodSpring Suites Charlotte - University Research Park

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about WoodSpring Suites Charlotte - University Research Park

Considering this hotel for your Charlotte trip?

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